Funkwerk elmeg t444 User manual

elmeg T444
English
Operating instructions

Declaration of conformity and CE marks
This device meets the requirements of the following EC directive R&TTE 6/3/EG:
»Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecom-
munications terminal equipment and the mutual recognition of their conformity«.
You can also request this EC declaration of conformity at the following Internet URL: http://www.funkwerk-ec.com.
The declaration of conformity is provided on the next-to-last page of this operating manual.
The waste container symbol with the "X" through it on the deviceindicatesthat the devicemustbedisposed of separately
fromnormaldomesticwasteatanappropriate wastedisposalfacilityatthe endofitsusefulservicelife.Youwillfindaddi-
tional information on an individual returning of the old appliances under www.funkwerk-ec.com.
© 2006 Funkwerk Enterprise Communications gmbH - All rights reserved.
Reprintingofthisdocument,evenexcerpts,ispermittedonlywiththeexpressconsentofthepublisherandwithprecisesourceinformation,
regardless of the media used (mechanical or electronic).
Function descriptions included in this documentation which refer to software products of other manufacturers are based on the software
usedandvalidatthe datethedocumentationwas preparedorpublished.Theproduct andcompanynamesusedinthis documentationmay
be protected by trademarks.

Table of contens
PABX Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System telephones at the internal ISDN port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
PABX system menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Making internal calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making outside calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Trunk group (routing discrimination) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Calling several telephones (team call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Never Out of Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Monitoring costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PABX Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Features without user action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Conducting calls with several subscribers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installation of the PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Commissioning the phone part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Starting an IP telephone with the DSP module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Initial startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
PABX and PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Application programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuration with a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Description of the router functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Brief description of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
I

Table of contens
II

PABX Description
The PABX system is an ISDN telecommunications system at an ISDN point-to-multipoint or point-to-point connection that employs the
EuroISDNprotocol(DSS1).Analogterminaldevicescanbeconnectedviaintegratedjacks.ThePABXsystemisalsoequippedwithaninter-
nal ISDN port, allowing an ISDN terminal device to be connected at its RJ45 jacks. Fixed cabling using terminals is also possible for analog
connections. Two analog ports are routed out via a common RJ45 jack. Assignment of internal phone numbers is freely configurable bet-
ween 00... 99. Calling using analog terminal devices should be conducted using the DTMF method and these devices should be equipped
with a Flash key. Analog terminal devices that use pulse dialing can not be used for functions or codes.
Pleasenotethatthebuttons onsomeISDNterminalsavailableonthemarketmaylimittheuseofthe featuresprovidedbythePABXsystem.
All terminal devices connected to the system must be »TC Terminals Guideline« or »R&TTE Guideline« approved.
ThePABXsystem also provides allof the functionsnecessary for high-speed Internet accessfor a singlepcs, orfor complete LANsvia xDSL
orISDN.HerethefirewallintegratedintothePABXsystem,togetherwiththeNAT(networkaddresstranslation)function,providesthene-
cessarysecurity;thefunctionsDHCPserverandDNSproxyensurethat thescopeofconfiguration,bothforyourPABXsystemandyourPC,
is kept to a minimum.
Internet access for all of the PCs connected to the PABX system is provided viaone single connection (SUA - single user account);only one
set of access data is required from your Internet service providers (ISP.
Loss of power
Duringa lossof power youcan initiateor receive callsat anISDN or systemtelephone capable ofemergency operation. Othertelephonesor
terminal devices can not be reached as long as power is down.
In the event ofa loss of power, allstored contents (program and application data) are retained inthe PABX without any changes. The inter-
nal clock for the phone system is set automatically via the ISDN port on the next external call.
Cleaning
Youcancleanyour PABXwithoutanydifficulties.Use aslightlymoistened clothor ananti-staticcloth forthis. Donotuse anysolvents! Ne-
ver use a dry cloth; electrostatic charges could damage the electronics in the system. Always ensure, however, that no moisture penetrates
into your PABX, as this could result is damage to the PABX.
Safety notes
Important safety information for handling the PABX system
·Unauthorizedopening ofthe PABXand improperrepairs mayresultinriskof injuryfor theuser.
Attention:Unplugthe230VACplug-inpowersupplybeforeremovingtheenclosurecoverofthePABXandworking
on the cable terminal bay. Replace the top on the PABX before plugging the power connector back in.
Plug the plug-in power supply unit into the 230 V ~ socket so that the connecting cord to the PABX system points
downward.
·Donot exposethe insideofthe PABXor theplug-in powersupply toany liquids.Thiswouldpose arisk ofelectrical
shockand canalso destroy thedevices.
·Youshould notconnect ordisconnect anylines duringthunderstorms.
·Onlyterminals withSELV and/orwhich complywith ETS300047may beconnected tothe PABXsystem. Thisregu-
lationis fulfilledwhen approvedterminal devicesare usedas intended.
·Thedistance betweenthe plug-inpower supplyunitand the PABXandtothe ISDNconnection shouldnot exceed1.
5meters sothat standard connectinglines canbe used.
·ThePABXis operatedwith 230V ACusing theplug-in powersupply unit.Please ensurethat the electricaloutlet
(groundingoutlet) for thePABX(and for additional deviceswhere required)is installedsuch thatit isfreely accessi-
bleatalltimesand that itis installedby aqualified electricianto preventany risksof personal ormaterial injury/da-
mage! Whereat allpossible, providea separate powercircuitfor the 230V connectionof yourPABX system.This
protectsyour PABXfrom short-circuitsthat mayoccurinother in-houseequipment.
PABX Description
1

·Werecommend installingan overloadprotection to protectyour PABXagainst surge thatcan sometimesoccur du-
ringthunderstorms. For furtherinformation please contactyour localelectrician.
·Toprevent mutualinterference, donot installyourPABXsystem inthe immediatevicinityof electronic devicessuch
asstereo equipment,electronic officeequipment ormicrowave units.
Avoidinstallingyour PABXnear sourcesof excessiveheat,e.g.radiators or inrooms with excessivehumidity.The
ambienttemperature atthe location wherethe systemis operated mustbe between5to 40° C.
Supported Features
The following ISDN features are supported by the PABXsystem at the exchange of the network service provider; some of these mayhave to
be applied for at your service provider.
·HOLD:Hold /Broker's call
·ECT:Callswitching
·3PTY:Three-partyconferencecall
·CD:Calldeflection (forwarding of calls)
·PR:Partial Rerouting.Individualcall forwarding forterminaldevicesat a point-to-pointconnection.
·CLIP/CLIR: Activation/Deactivationof callerID topartybeing called.
·COLP/COLR: Activation/Deactivationof calledparty ID tocaller.
·AOCD:Transmissionof charge costsduring acall.
·AOCE:Transmissionof costs ofcall atend ofcall.
·AOCS:Transfer oftariff information duringthe callingphase, forexamplefor payphones.
·CCBS:Completionof callto busysubscriber,as soon assubscriberisavailable.
·CCNR:Call-backto availablesubscriberas soon asthat party haslifted and replacedthe handset.
·MCID:Maliciouscaller ID(tracing).
·CFB/CFU /CFNR: Callforwarding.
·UUS1:Transmissionof user-defined textmessages.
·SUB:Extendedaddressing for aterminal device.
·X.31:Supportfor packetdata (V-25) onthe D-channel,for example forelectronic cashiers.
·MWI:Newmessages available.
·SMSinthe fixed-linenetwork.
Please note that some of the features described in these operating manual must be applied for at your service
provider.
Display / LEDs
Power Readyforoperationindicator.
Green lit: When the PABX is ready for operation.
Green flashing: When 480 data records have been saved in the charges memory of the PABX
Safety notes
2

ISDN/POTS ISDNportreadyforoperationmodulePOTSmounted:
Green flashing: One B channel busy, or an existing connection via the POTS module
Green flickering: Two B-channels busy
DSL IndicatesthefunctionoftheDSLrouter:
Green lit: DSL connection established
Green flickering: Data link established
LAN Indicatesthenetworkconnectionstatus:
Green lit: 100Mbit/s network connection established
Green flickering: 100Mbit/s data link
Orange lit: 10Mbit/s network connection established
Orange flickering: 10Mbit/s data link
Red flickering: Network link collision
USB Indicatesthestatus/activitiesontheUSBport.
Not lit: The USB port of the PABX system is not ready for operation at the connected PC (not logged
in, or not recognized), or when the PC/USB port is in the suspended mode.
Green lit: The USB port of the PABX system is ready for operation at the connected PC (USB driver ac-
tive). PC applications that run via the USB connection can be started.
Green flickering: Data is being exchanged via the USB port. E.G.: CAPI application programs, CTI applications
or new software downloading into PABX system.
All LEDs lit
New firmware not properly identified by the PABX. Please repeat the operation.
All LEDs flashing
New firmware being downloaded into the PABX.Do not remove the plug-inpower supply unit for the PABXsystem during this phase, as it
can result in data being lost in the PABX.
Safety notes
3

Symbols
Please note: different terminal devices will not necessarily have the same dial tones, ringing signals or procedures for use.
Symbols used
bLiftupthehandset,activatehandsfreecalling,orstartinitializingselection.
gThissymbolindicatesthecallstatus.
aReplacethehandsetofyourphoneinthecarriage,orthetelephoneisidle.
lIndicatessignalingataterminaldevice,forexampleyourphonerings.
tYoucandialthedesirednumber.
1x0
*# Dialaspecifiedcode,numberorcharacter.
=x)~ Dialacodeoracharacter.
RPromptsyoutopresstheflashkey(signalkey).
qIndicatesthatanacknowledgementsignalcanbeheardinthehandset.
dIndicatesaconferencecall.
PThis symbol indicates that a configuration is required. Enter »Start configuration« before entering any codes (see Page
47).
Safety notes
4

Acoustic signals
The following tones describe signaling for the PABX when using analog telephones.
Internal dial tone(421 Hz)
//___//___//________//___//___//________//___//_______// You will hear this dial tone after lifting the handset for »calling external
parties with line access digit«. This signal indicates that you can dial a
number. After 40 seconds this signal changes to the busy signal; hang up
the handset and then lift it up again. You will then hear again the internal
dial tone.
Busy tone (421Hz)
//____//____//____//____//____//____//____//____//___//_ You will hear this signal, when the called external or internal extension is
busy.
Positive acknowledgement signal (mixed tone 421Hz und 320 Hz)
///////_________________________________________________ The positive acknowledgement signal indicates that your input has been
accepted.
Negative acknowledgement signal (mixed tone 421Hz and 320 Hz)
///___///___///___///___///___///___///___///___///___// If you hear this tone, the selected function can not be used or the feature
has not been configured or has been canceled.
Internal ringing signal (421 Hz)
//////////_______________________________________/////// This signal indicates that the telephone of the external or internal extensi-
on is ringing.
Special dial tone (421 Hz and 316 Hz mixed)
//___//___//________//___//___//________//___//_______/ This signal indicates that your phone has been set for call rerouting.
External dial tone (425 Hz)
//////////////////////////////////////////////////////// A continuous signal that you hear when you have engaged the external
ISDN connection.
Call waiting tone (421 Hz)
//___//_____________//___//_____________//___//_________ Call waiting tone. This tone signals that an external party is calling you
during an ongoing call. The call waiting signal is sounded for a maximum
of 30 seconds.
Time intervals of the signals in seconds
//////////__________//////////__________/////////_______
12 3 45
Safety notes
5

Calling cycles
The figures below show the duration of the calling cycles when using analog telephones.
Internal call, Internal call-back, internal recall
////____////_____________________________////___///_____ Internal call: You are called either directly, or in an inquiry call by an in-
ternal user.
Internal call-back: You are called automatically when the party you at-
tempted to call hangs up the handset for his/her phone.
Interner Repeat call: You initiate an inquiry call, but replace the handset
before dialing. The first call that is on hold is signaled at your terminal de-
vice by call-back for 3 minutes. If your telephone has been configured for
calling line identification (CLIP), this alarm call will be displayed just like
a normal external call.
Internal call, internal call-back, internal recall with CLIP
//______________________////____////_____________________ CLIP: If your analog telephone has been configured for calling line identi-
fication (CLIP), it will be called with this signal.
External call, external call-back, external recall
////////_________________________////////_______________ External call: You are called by an external party.
External call-back: You are called automatically when the party you at-
tempted to call hangs up the handset for his/her phone.
Externer Repeat call: You initiate an inquiry call, but replace the handset
before dialing. The first call that is on hold is signaled at your terminal
device by call-back for 3 minutes.
External call, external call-back, external recall, call with CLIP
////////_________________________////////_______________ CLIP: If your analog telephone has been configured for calling line identi-
fication (CLIP), it will be called with this signal.
Communication data overflow
///////_________________________________________________ Communication data overflow: This signal indicates a communication
data overflow at a system telephone. Depending on the system telephone
type used, the caller list either displays the service number together with a
message or the service number only.
Time interval of the signals in seconds
//////////__________//////////__________//////////______
12 3 45
Safety notes
6