Futiro Luna User manual

User Manual
Other Softphones
Futiro Luna / Terra / Solo
English
www.futiro.com

Table of Contents
1. Introduction ............................................................................................................ 3
1.1 Overview .......................................................................................................... 3
1. System Requirements ...................................................................................... 3
1.3 Features ........................................................................................................... 4
2. Installing your Futiro USB Handset ..................................................................... 5
.1 Installing on Windows (Vista / XP / 000) ......................................................... 5
. Installing on Mac OS X ................................................................................... 13
3. Installing VoI software on your computer ....................................................... 17
3.1 Installing VoIP software from CD .................................................................... 17
4. Using your Futiro USB Handset ......................................................................... 18
4.1 Using your Futiro Luna ................................................................................... 19
4.1.1 Luna Key functions ...................................................................................... 1
4. Using your Futiro Terra ..................................................................................
4. .1 Terra Key functions ..................................................................................... 3
4.3 Using your Futiro Solo .................................................................................... 4
4.3.1 Solo Key functions ....................................................................................... 5
5. Troubleshooting .................................................................................................. 26

1. Introduction
This manual provides instructions for installing and operating your Futiro USB
Handset.
1.1 Overview
Package Contents:
• Futiro USB handset - Luna, Terra or Solo.
• Futiro Quick Start Guide.
• Futiro software CD which includes :
o Futiro software to allow your handset to interact with Voice over I
(VoI ) applications.
o Futiro phone user manual in PDF format.
o Adobe Acrobat Reader
1.2 System Requirements
Windows (Vista / X / 2000)
Mac OS X v10.4.8 (Tiger)
or later
.
•
Minimum 1 GHz CPU or faster.
• Minimum 56 MB RAM.
• Minimum 10Mb of free space on
your hard drive.
• 1 x USB 1.1/ .0.
• Broadband Internet Connection.
•
Intel / G4 800 MHz CPU or faster
• Minimum 51 MB RAM
• Minimum 10Mb of free space on
your hard drive.
• 1 x USB 1.1/ .0.
• Broadband Internet Connection.

1.3 Features
• Easy to install plug-and-play technology.
• USB 1.1/ .0 compatible.
• USB bus powered.
• Make/Receive VoIP calls.
• VoIP software integration: Skype, Windows Live Messenger, Google Talk,
Microsoft Office Communicator, Cisco IP Communicator, iChat, eyeBeam,
SJphone, Vonage, MagicJack, Gizmo.
• Adjustable in-call volume control.
• Unique Free Standing Design on Luna and Terra models.
• Stretchable cord on Luna and Terra models (up to approx 3 metres).
• Unique patented cable management system on Solo model.
• Hands-free and Speed-dial functionality on Luna model.
• Omni-directional microphone with 60dB S/N Ratio and -43dB +/- dB
sensitivity.
• Speaker with a frequency range of F0-5.0 KHz

2. Installing your Futiro USB Handset
2.1 Installing on Windows (Vista / X / 2000)
Please follow these 8 easy steps to set up your Futiro handset.
STE 1
lease do not plug in your Futiro handset until prompted.
Insert the Futiro CD into your computer and wait for the CD to run the installation
menu (Figure 2.1). If the installation menu does not automatically appear then
double click on My Computer and double click on your CD ROM drive.
Figure 2.1 – Installation CD Menu
On the Installation CD GUI, click Install Futiro Software.

The latest Futiro software is also available to download from our website:
http://www.futiro.com/downloads.asp.
Note: In the event of autorun not working, open up My Computer on your
machine, double-click on your CD-ROM drive.
Open the Futiro Software folder, then the Windows folder. Open any VoIP
application folder and double click the Futiro installer inside.
STE 2
Review the Futiro software license agreement (Figure 2.2) and Click I Agree to
proceed.
Figure 2.2 – License Agreement

STE 3
To begin installation, the Choose Install Location window will appear (Figure 2.3).
The default install location is the local C:\ drive. If you wish to install the software in a
different location, browse to that location using the browse button. To continue, click
Install.
Note: If a previous version of the Futiro software is already installed, you will
be prompted to uninstall the previous version. Click Yes to uninstall
(recommended), or No to overwrite the previous install.
Figure 2.3 – Installation Folder Window

STE 4
If prompted by the installer, plug your Futiro handset into any available USB port and
click OK (Figure 2.4).
Figure 2.4 – lug In Device

STE 5
Windows Vista Only:
The Sound preferences dialog (Figure 2.5) will open automatically.
If there is more than one device listed in the layback list, select your soundcard as
the default device. The default device is indicated with a green tick icon next to the
speaker icon. Please ensure that Generic USB Audio Device is NOT set as the
default device
To set a device as the default device, first click its name in the list and then click the
Set Default button. Click OK to continue.
Figure 2.5 – Sound references (Windows Vista)

STE 6
Congratulations, installation has completed successfully (Figure 2.6).
It is recommended that Windows Vista users untick the Run the Futiro software
box before clicking Finish.
To run the Futiro software now, ensure that the box has been ticked and click
Finish.
Figure 2.6 – Installation Completed Window

STE 7
With the Futiro software running, the Futiro icon will appear at the bottom right hand
corner of your screen in the system tray (Figure 2.7). At first it is red. When Futiro
connects to your Voice over I (VoI ) client (and your Futiro handset is plugged in)
the icon will turn green.
Figure 2.7 – Futiro System Tray Icon
The Futiro software should now be running successfully. If in the future you need to
stop the Futiro software running, just right click on the Futiro icon (Figure 2.7) and
left click Exit (Figure 2.8).
Figure 2.8 – Futiro Software Options
The Futiro menu (Figure 2.8) will differ depending on the VoIP application you are
using. Some of the common options are as follows:
Autorun will automatically start the Futiro software when your computer starts.
Clicking Mute Microphone will allow you to mute/unmute the Futiro handset’s
microphone.
Automatic Updates will check for a new version of the Futiro software on
application startup. This feature requires connection to the internet.
About... displays version information and technical support contact details.

STE 8
Open your VoIP client application and open the options/configuration settings.
Please ensure that Generic USB Audio Device is selected as the audio device for
Audio Input, Audio Output and Ringing (optional).
Congratulations! You are now ready to use your Futiro USB handset fully integrated
with your chosen VoIP client. We hope you enjoy your Futiro experience.

2.2 Installing on Mac OS X
Please follow these 6 easy steps to set up your Futiro USB handset.
STE 1
First, remove any previous version of the Futiro software by dragging the Futiro icon
to Trash.
Locate the Futiro disk image (Figure 2.9) for Mac OS X in the Futiro Software,
Mac OS X subfolder on your CD-ROM (or download from
www.futiro.com/downloads.asp).
Double-click on the disk image file to mount the image.
Figure 2.9 – Futiro Installer ackage
STE 2
Locate the Futiro mounted disk image in Finder (Figure 2.10). Drag the Futiro icon
over to the Applications folder.
Figure 2.10 – Futiro disk image

STE 3 (Optional)
You may be prompted to enter an administrative username and password (Figure
2.11). Enter these details and click OK. If you do not have these details, please
contact your administrator.
Figure 2.11 – Authentication rompt
STE 4
To run the Futiro software, locate the Futiro icon in the Applications folder (Figure
2.12) and double-click on it.
Figure 2.12 – Applications Folder

STE 5
FutiroChat Only:
FutiroChat will now check that GUI scripting is enabled. If this is not enabled, you
will be prompted (Figure 2.13) to enable it in System references.
Figure 2.13 – Enable Access Dialog
Click OK and then select Enable access for assistive devices in the Universal
Access preference pane (Figure 2.14).
Figure 2.14 – Universal Access references

STE 6
To automatically start the Futiro software on login, click on the Futiro icon in the top
menu bar. A popup menu will appear (Figure 2.15). Tick the Open at Login option.
If Check for Updates is ticked, the Futiro application will automatically check online
for the newest version on application startup.
Figure 2.15 – Futiro Menu

3. Installing VoI software on your computer
In order to make your Futiro experience as enjoyable as possible we have provided
select VoIP software with your Futiro handset. To install this software on your
computer proceed to 3.1 Installing VoIP software from CD.
Alternatively you can download newer versions of the VoIP software from your VoIP
provider’s website.
3.1 Installing VoI software from CD
STE 1
Click on Install VoI Software on your software installation GUI (Figure 3.1).
Figure 3.1 – Install VoI Software from CD
STE 2
Select a VoIP application folder and run the installer by double clicking the
executable file inside the folder. Once installation is complete, log in to your VoIP
account and you may begin using the Futiro handset to make and receive VoIP calls.

4. Using your Futiro USB Handset
When using your Futiro handset, please ensure you have read the previous chapters
and have installed the Futiro software on your computer.
If you are using your Futiro handset to call a landline or mobile phone, you may need
to purchase credit from your VoIP service provider. Please contact your VoIP service
provider for more information.
Note: VoIP service providers are not a telephony replacement service and
can therefore not be used to call emergency numbers. Use a landline or
mobile phone to call emergency numbers.
Before you start using your phone with you VoIP client please ensure:
1. Your VoIP client is running on your computer and you are logged on to your
VoIP account.
. Your Futiro software is running. (See Section )

4.1 Using your Futiro Luna
Making a Call
1. Press the green to launch the VoIP client (if not already launched).
. Use the scroll button to scroll up or down through your contacts and select the
desired contact.
3. Press the green to call the selected contact.
Calling a Landline or Mobile hone
1. Press the green to launch the VoIP client (if not already launched).
. Use the Numeric Keypad to dial the desired number (To put a ‘+’ at the start
of the number hold down the 0 button ).
3. Press the green to call the number.
Receiving a Call
Press the green to answer the call.
lacing a call on/off Hold
Press during a call.
Ending a Call
Press the red to end the call.
Closing the VoI Application
Press the red to close the VoIP client when not on call.

Additional Features
• To switch on hands-free/speakerphone - Press either before or during a
call. You can leave the hands-free feature on if you wish.
• To Clear a single dialled number/character - Press .
• To Clear all dialled numbers/characters - Press for 3 seconds.
• When on a call, press to mute the microphone.
The LED Indicator
The Futiro Luna contains a light emitting diode (LED) indicator. The LED indicates
different states of the phone:
LED Colour
hone Mode
Off The handset is not plugged in.
Red The handset is plugged in and on normal mode.
Red Intermittent Plugged in and on a standard call.
Green Plugged in and on hands-free mode.
Green Intermittent Plugged in and on a hands-free call.