G-Force DSG 5 DC2 Manual

© 2012 G Force Automac Gates All Rights Reserved
Model DSG 5 DC2
Double Swing Gate Motor Kit
Solar Powered and 12V Low Voltage
July 2019
Installation and Set Up Instructions
Unit 27 / 49 Corporate Boulevard Bayswater Vic 3153 Phone 1800 111 930
Email info@gforceautogates.com.au Web www.gforceautogates.com.au

© 2012 G Force Automac Gates All Rights Reserved
Important Safety Warnings
Please read these important safety warnings before attempting to install
or use this product.
Do not operate the gate motor unless the gates are in full view and free
from objects such as cars and other obstructions.
Children must be supervised near the gates at all times, especially
when the gate motor is in use.
Ensure that the obstruction sensing function of the gate motor is
operational and adjusted as necessary.
Keep hands and any loose clothing well clear of the gate(s) and gate
motor at all times.
Before attempting to service the gate motor or removing the cover, turn
off and / or disconnect the power to the gate motor. If you are unable to
do this, then we strongly recommend you call an electrician. Care
should be taken as there are moving components inside the gate
motor that may cause damage or personal injury.
Keep any gate controllers out of reach of children. Any wired or wireless
controllers must be installed away from any moving parts, and it must
be at a minimum height of 1.5m from the ground.
Regularly check that all safety features and safety accessories are fully
functioning.
Warning:
Failure to comply with these safety warnings or installation instructions
may result in serious personal injury and/or property damage.
DIY Automatic Gate Kits
PH 1800 111 930
[email protected]om.au
www.gforceautogates.com.au
DSG5 DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS

© 2012 G Force Automac Gates All Rights Reserved
Installation Checklist
Read all instructions and data sheets before installing the gate motor kit. Failure to follow the instructions
could void warranty.
Ensure the gate is in good condition, opens and closes freely for its full length of travel and it does not hit
or bind on the driveway or garden beds. Remove any wheels that are fitted to the gate.
Ensure the gate is correctly and securely mounted to the post which is firm in the ground.
Generally, the gate motor requires about 400mm to 500mmside clearance from the gate hinge to allow
the arms to rotate around during the opening of the gate.
We recommend 1.5mm twin active lighting cable for power supply wiring and 1mm figure 8 wire for wiring
push buttons and other auxiliary items.
Place the gate motors on a suitable work bench. Unpack the motors and remove the metal motor cover.
Visually inspect the motor to ensure nothing has moved during transit. Refer to the “DC 2 Circuit Board”
data sheet included with this manual and familiarise yourself with the layout and location of the items and
wiring terminals.
DSG5 DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
Motor
Cover
Drive
Arm
Master Motor
Motor
Mounting
Cradle
Drive Assembly
Circuit Board with
mounting tray and
cover
Solar Regulator
(Solar Powered
Kits Only)
Safety Swing Arm assembly with Standard
Gate Bracket
DIY Automatic Gate Kits
PH 1800 111 930
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Slave Motor

© 2012 G Force Automac Gates All Rights Reserved
DC2 Circuit Board
Data Sheet DIY Automatic Gate Kits
Solar & Low Voltage Specialists
PH 1800 111 930
info@gforceautogates.com.au
www.gforceautogates.com.au
Auto Close
Time set
push button
Gate Direction LED’s
Open GREEN LED
Close RED LED
12 VAC
Transformer
Terminals
Push Button / Wire in
Receiver Terminals
Connect wires to
OSC and COM
PE Beam Terminals
Connect wires to
PEB and COM
12V Power Out Terminals “V+”
positive terminal / “0V” Negative
terminal
Motor Force
Trim Pot
PE Beam Jumper
(Remove Jumper
J4 when
connecting Safety
Beams)
Battery Lead
Terminals RED
Positive / BLACK
Negative
Motor M1
Terminals
DIP Switch 1
and 2
Motor M2
Terminals
Electric Lock
Terminals
Open / Close Time
Delay set push button DIP
Switch 8
Aerial Wire—Uncurl
and straighten out

© 2012 G Force Automac Gates All Rights Reserved
Internal Manual Release
Internal Release
Plate Engaged
Drive Arm
Remove the motor cover. Use two 13 mm spanners to loosen the manual release nut and bolt.
Push the DC motor away from the gears to disengage the motor and allow the gate drive arm
to move by hand.
Pull the DC motor back towards the gears to engage. Ensure the DC motor gear has meshed
with the drive gear. Fully tighten the Internal Release Bolt and check the gears are engaged.
External Manual Release
Swing Arm
Drive Arm
Swing Arm
Use a 19 mm spanner to undo the two bolts. Fold
the swing arm back and tie up to the bottom of
the gate. Screw the two bolts back into the Drive
Arm.
Internal Release
Bolt Engaged
Internal Release
Bolt Disengaged
Internal Release
Plate Disengaged
DC Motor
DIY Automatic Gate Kits
PH 1800 111 930
[email protected]om.au
www.gforceautogates.com.au
DSG5 DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS

© 2012 G Force Automac Gates All Rights Reserved
We recommend the gate motor settings and direction of rotation be set up and tested prior to
installation. Place the gate motors on a suitable work bench.
Care should be taken as there are moving components inside the gate
motor that may cause damage or personal injury.
Determine which side of the gates to mount the MASTER motor to (the gate motor with the
circuit board and battery). Typically, the master motor is located on the side of incoming power.
Some double gates require a time delay in opening / closing to prevent the two gates clashing.
Determine which gate will need to open first & therefore close last. Typically, one or other of the
gates may be fitted with a ‘lip’ or ‘tab’ to help align the gates when closed. The lip or tab may be
fitted to the leading edge of the first-closing gate or the trailing edge of the last-closing gate.
The motor (master motor or slave motor) of the first opening gate / last closing gate must be
connected to Motor M1 terminal. (See above)
Master Motor Motor M1
Terminals (First
Opening Gate /
Last Closing
Gate)
Motor M2
Terminals
Pre Installation Set Up and
Testing
DSG 5 DC2 Double Swing
Gate
DIY Automatic Gate Kits
PH 1800 111 930
[email protected]om.au
www.gforceautogates.com.au
Motor Set Up and Bench Testing
ALWAYS TURN THE POWER OFF AND DISCONNECT THE BATTERY BEFORE MAKING
ANY WIRING CONNECTIONS
Slave Motor Battery
Battery
Wires
Motor
Wires

© 2012 G Force Automac Gates All Rights Reserved
Battery Connection
Double piggy back spade
connectors for solar power or
single spade connectors for
transformer power
Place the battery on the bench between the motors
Refer to the “DC 2 Circuit Board” data sheet included with this manual and locate the battery
wires on the circuit board. Ensure the battery wires are correctly connected to the correct
terminals on the circuit board. Connect the other end of the battery wires to the battery terminals
on the battery. Note the polarity (Red wire to Red battery terminal, Black / Blue wire to Black
battery terminal). The board should now be powered and great care should be taken to avoid
shorting out or otherwise damaging the circuit board.
WARNING: Care should be taken as there are moving components inside the
gate motor that may cause damage or personal injury.
Slave Motor Power Wires and
Connection Terminal Block
Motor M2
Terminals
Connect a 2 core wire (1.5mm Twin Active cable) from the slave motor connection terminal block
to the unused motor terminals on the circuit board.
Pre Installation Set Up and
Testing
DSG 5 DC2 Double Swing
Gate
Motor M1
Terminals
Battery
Wires
Battery Connection for Bench Testing
ALWAYS TURN THE POWER OFF AND DISCONNECT THE BATTERY BEFORE MAKING
ANY WIRING CONNECTIONS
DIY Automatic Gate Kits
PH 1800 111 930
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2 Core 1.5mm
Twin Active
Cable

© 2012 G Force Automac Gates All Rights Reserved
Setting Motor Direction
Refer to the “DC2 Circuit Board” data sheet included with this manual and locate the direction LED’s on
the circuit board. The GREEN LED indicates opening direction and the RED LED indicates closing
direction.
Battery Wires
© 2012 G Force Automac Gates All Rights Reserved
Care should be taken as there are moving components inside the gate mo-
tor that may cause damage or personal injury.
Activate the gate motor using one of the handset remote. When the gate motors are first activated only
one motor may operate to synchronise both motors. If this happens, wait for the gate motor to complete
its rotation and stops.
Check the rotation of the motor shafts are turning in the correct directions for opening the gate and the
GREEN LED light is on OR the correct directions for closing the gate and the RED LED light is on. The
motors should rotate in opposite directions.
If one of the motors is going in the wrong direction, disconnect all power. Refer to the “DC2 Circuit Board”
data sheet included with this manual and locate the ‘Motor M1’ and Motor M2 terminals on the circuit
board. Identify which motor is going in the wrong direction and the motor terminals the motor is connected
to (Motor M1 Terminals OR motor M2 Terminals). Swap the red and black motor wires (or white wire as
per photo below) connected to Motor terminals on the circuit board. The red wire should be connected to
the terminal that had the black wire (or white wire as per photo below) connected to it and the black wire
(or white wire as per photo below) should be connected to the terminal that had the red wire connected to
it. This will reverse the direction of the motor.
Press the handset again to stop the motors and press the handset again to reverse the motor direction.
To stop the motor, press the remote handset or disconnect a battery lead.
ALWAYS TURN THE POWER OFF AND DISCONNECT THE BATTERY BEFORE MAKING
ANY WIRING CONNECTIONS
Motor M2
Terminals
Motor M1
Terminals
DIY Automatic Gate Kits
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Motor
Wires
Pre Installation Set Up and
Testing
DSG 5 DC2 Double Swing
Gate

© 2012 G Force Automac Gates All Rights Reserved
Mounting the Gate Motor
The gate motor should be mounted on a solid post or pillar about 50mm — 100mm from the gate
hinges and the motor shaft should be approximately at the same level as the bottom rail of the
gate
Place the complete motors on a work bench. Remove the black steel motor covers. Take note or
a photo detailing how the gate motor is assembled and the circuit board wiring for possible future
reference.
Separate the drive assembly and circuit board from the gate motor mounting cradle by
undoing the 4 nuts underneath the motor holding the drive assembly in the mounting cradle and
remove the drive assembly and circuit board from the gate motor mounting cradle. Take care not
to damage the circuit board or allow it to get wet.
DSG5 DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
Master Motor Assembly with
Circuit Board and Cover
Undo the 4 nuts
underneath the motor.
Mounting
Cradle
Drive Assembly
with Circuit Board
(Master Motor)
Mounting Cradle
Motor Cover
Drive Arm
Undo 4 nuts
underneath gate
motor to remove
Motor assembly.
DIY Automatic Gate Kits
PH 1800 111 930
[email protected]om.au
www.gforceautogates.com.au

© 2012 G Force Automac Gates All Rights Reserved
Mounting the Gate Motor (con’t)
Place a spirit level (or a straight piece of wood with a small spirit level), on the top of the gate frame
approximately 800mm to 900mm from the inside of the hinge post. Level off the spirit level and mark the
post on the underside of the spirit level.
Measure upwards 20mm from this mark and draw a straight line. Place the bottom edge of the mounting
cradle on this line and mark and drill the mounting holes or use the mounting template included in these
instructions.
Check the 4 spacer tabs are in place on the back of the mounting cradle. If a spacer tab has fallen off
then attach it with silicon otherwise use packing washers to replace the spacer tab. The spacer tabs allow
the lip of the motor cover to be correctly fitted over the mounting cradle and drive assembly.
Firmly attach the mounting cradle to the post and check that the cradle is level. Fit the drive assembly into
the cradle. Ensure the washers are in place and fully tighten the 4 nuts to firmly secure the drive assembly
in the mounting cradle.
DSG5 DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
Gate
Frame.
Spirit Level Mark post on the underside of level then
measure up 20mm and draw a straight line.
Place the bottom edge of the mounting
cradle on this line and mark and drill the
mounting holes. Firmly fit mounting cradle
and ensure it is level.
Fit the drive assembly into the cradle. Ensure the
washers are in place and fully tighten the 4 nuts to
firmly secure the drive assembly in the mounting
cradle.
Latch Swing Arm
Spirit Level
4 Spacer Tabs.
Lip of the motor
cover correctly
fitted over the
mounting cradle.
0

© 2012 G Force Automac Gates All Rights Reserved
Refer to the “Internal Manual Release” instructions on page 5. Disengage the motor gear by
loosening the internal release bolt and push the DC motor away from the gearing. The motor
drive arm should now be free to rotate by hand.
Move the gate into the closed position manually.
Fit the swing arm assembly to the drive arm. Loosely attach the standard gate bracket to the
other end of the swing arm assembly.
Extend the swing arm straight out and mark a position where the standard gate bracket touches
the gate.
Measure approximately 40mm back towards the gate motor from the marked position and attach
the standard gate bracket to the gate at this point.
Tighten the two swing arm bolts with care not to over tighten. Open and close the gate manually
by hand several times to test.
Swing Arm Bolt Swing Arm Bolt
DSG DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
Standard
Gate Bracket
with Brass
Olive, Bolt
and Nut
Standard Gate
Mounting Bracket
Swing Arm end
Screw the two 12mm bolts with lock washers (not
shown) to attach Swing Arm Assembly to the
Drive Arm.
Swing Arm Assembly Drive Arm
Attaching the Arms and Brackets to the Gate
FOR OUTWARD OPENING GATES REFER TO THE SPECIAL INSTRUCTION SHEET

© 2012 G Force Automac Gates All Rights Reserved
Black / Blue wires to black
Negative battery Terminal /
Double piggy back spade
connectors for solar power or
single spade connectors for
transformer power.
Red wires to Red Positive
Battery Terminal / Double piggy
back spade connectors for solar
power or single spade connectors
for transformer power.
DSG DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
Refer to the “DC 2 Circuit Board” ” data sheet included with this manual or to any reference
notes or photos and fit the wires back into the correct terminal locations on the control board.
Fit the battery on its end into the battery space on the drive assembly as shown below.
Connecting the Circuit Board and Fitting the Battery
It is recommended that the battery be connected first during this stage of the installation. The
primary power source can be connected after all the necessary set-up procedures and
adjustments are made. Refer to the “DC 2 Circuit Board” data sheet included with this manual
and locate the battery connection terminals on the circuit board. Ensure the battery wires are
correctly connected to the correct terminals on the circuit board. Connect the battery wires to the
battery terminals on the battery. Note the polarity (Red positive wires to Red battery terminal,
Black / Blue Negative wires to Black battery terminal). The board should now be powered
and great care should be taken to avoid shorting out or otherwise damaging the circuit board.
Battery Wires
Care should be taken as there are moving components inside the gate
motor that may cause damage or personal injury.
ALWAYS TURN THE POWER OFF AND DISCONNECT THE BATTERY
BEFORE MAKING ANY WIRING CONNECTIONS
Drive
Assembly
Battery
DIY Automatic Gate Kits
PH 1800 111 930
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Mounting
Cradle

© 2012 G Force Automac Gates All Rights Reserved
DSG DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
© 2012 G Force Automac Gates All Rights Reserved
Setting Open / Close Limit Switch Cams
LEFT HAND inward
opening gate
Bottom CAM = CLOSE
Position
Top CAM = OPEN
RIGHT HAND inward
opening gate
Top CAM = CLOSE
Position
Bottom CAM = OPEN
Ensure the Internal Release is disengaged (see page 5).
Manually move the gates into the closed position. Using a 5mm allen key loosen the socket
head bolt and rotate the correct cam until it clicks the corresponding limit switch (see above).
Re-tighten the cams. Repeat for second motor.
Manually move the gates into the open position. Using a 5mm allen key loosen the socket head
bolt and rotate the correct cam until it clicks the corresponding limit switch (see above). Re-
tighten the cams. Repeat for second motor.
Engage the Internal Release (see page 5). CAUTION: The gates will now open / close when
the gate motor is activated.
Press the handset remote and activate the gate motors to check the gate is stopping at the
required open position and closed position. Adjust the cam positions as necessary. Test the
gate motor several times to ensure the gate is stopping in the correct positions.
Ensure the gate motor is turning in the correct direction for opening the gate and the GREEN
LED light is on OR the correct direction for closing the gate and the RED LED is on as per the
pre-installation set up.
Socket Head
Bolt
Top
Cam Limit Switches
Bottom
Cam
FOR OUTWARD OPENING GATES REFER TO THE SPECIAL INSTRUCTION SHEET
Care should be taken as there are moving components inside the gate
motor that may cause damage or personal injury.

© 2012 G Force Automac Gates All Rights Reserved
Motor Force Trim Pot
DSG DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
© 2012 G Force Automac Gates All Rights Reserved
DC2 Circuit Board Adjustments
Motor Torque / Obstruction Sensing / Auto Reverse Adjustment
Refer to the “DC2 Circuit Board” data sheet included with this manual and locate the ‘Motor
Force’ trim pot on the circuit board.
This adjustment controls the motor torque and obstruction sensing of both gate motors. The
motors need to have enough torque (force) to fully open and close the gate. However, the more
torque the motor has, the less obstruction sensitivity there is and therefore the gate may hit an
obstruction more forcefully.
Turn the Motor Force trim pot anti-clockwise to increase sensitivity to an obstruction or turn the
Motor Force trim pot clockwise to increase the motor torque (force) of the motor.
DIY Automatic Gate Kits
PH 1800 111 930
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www.gforceautogates.com.au

© 2012 G Force Automac Gates All Rights Reserved
Gate Open Delay / Close Delay Adjustment
Some double gates require a time delay in opening / closing to prevent the two gates clashing.
Determine which gate will need to open first & therefore close last. Typically, one or other of
the gates may be fitted with a ‘lip’ or ‘tab’ to help align the gates when closed. The lip or tab
may be fitted to the leading edge of the first-closing gate or the trailing edge of the last-closing
gate.
The motor (master motor or slave motor) of the first opening gate / last closing gate must be
connected to Motor 1 terminal.
© 2012 G Force Automac Gates All Rights Reserved
Setting the Open delay / Close Delay Time
To set the gate delay time for the open delay / close delay flick DIP switch 1 to ‘ON’. Press and
hold down “OPN” button for the required open delay / close delay time you need and release the
button. For example if you want a 15 second open delay / close delay time then press and hold
down the “OPN” button for 15 seconds and release the button. Once open delay / close delay
time is set, flick DIP switch 1 back to OFF.
To turn on the open delay / close delay time, flick DIP switch 2 to ‘ON’ and leave it on. To turn off
the open delay / close delay time function flick DIP switch 2 back to ‘OFF’.
Flick Dip Switch 1 to ‘ON’ to set
time. Flick back to off when finished
Press and hold ‘OPN’
button to set required
delay time.
Dip Switch 1
‘OFF’
Dip Switch 2 ‘ON’ to turn on open / close time
Motor M1 Terminals
First Opening Gate /
Last Closing Gate
WARNING: Care should be taken as there are moving components inside the
gate motor that may cause damage or personal injury.
DSG DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS

© 2012 G Force Automac Gates All Rights Reserved
DC2 Setting Automatic Close Operation
Refer to the “DC2 Circuit Board” data sheet included with this manual and locate the ‘AUTO
CLOSE ’ settings on the circuit board.
The gate motor is supplied with the Auto Close OFF as standard.
The gate motor can be set to ‘Auto Close’ by simply flicking DIP switch 1 to ON, press and hold
down “OSC” button for the required time you want the gate to remain open before it auto closes,
and release the button. For example if you want the gate to remain open for 30 seconds before it
auto closes then press and hold down the “OSC” button for 30 seconds and release the button.
Once time is set flick DIP switch 1 back to OFF.
To start the Auto Close function flick DIP switch 8 to ON and leave it on. To disable the Auto
Close flick DIP switch 8 back to OFF.
WARNING
If the ‘Auto Close’ feature is enabled, then precautions should be taken to
ensure the gate can close without hitting any obstructions or suitable safety
accessories are also installed.
Regularly check that all safety features and safety accessories are fully
functioning.
DSG 5 DC2 GATE MOTOR
INSTALLATION AND SET UP
INSTRUCTIONS
Flick DIP switch 8 to ON to start Auto Close
or back to OFF to disable Auto Close
Flick DIP switch 1 to ON and press
“OSC” to set the Auto Close time.
Flick back to OFF when finished.
© 2012 G Force Automac Gates All Rights Reserved

© 2012 G Force Automac Gates All Rights Reserved
Battery Wires
Connect 12 v Transformer
Wires to 12-24VAC Terminals
ENSURE THE TRANSFORMER IS SWITCHED OFF AND THE BATTERY DISCONNECTED
Refer to the “DC2 Circuit Board” data sheet included with this manual and locate the ‘12-24VAC’
terminals on the circuit board.
Connect the 12 v transformer wires to the ‘12-24VAC’ terminals on the circuit board. There is no
positive or negative transformer wire and they can connect to either of the two “12-24VAC’
terminals. Connect the battery wires to the battery. Red, Positive wire to Red battery terminal,
Black / Blue Negative wire to Black battery terminal. The board should now be powered
and great care should be taken to avoid shorting out or otherwise damaging the circuit board.
Turn on the transformer, replace the metal motor cover and test.
Terminal Block
12 v Low Voltage
Transformer Wires
1.5mm Twin Active Low
Voltage Cable
Weather Proof
Enclosure
If the 12 v low voltage transformer wires need to be extended then we recommend you use a ter-
minal block / joiner. Place the terminal block / joiners into a small enclosure for protection and
outdoor installation.
DC 2 Transformer Wiring
Instructions DIY Automatic Gate Kits
Solar & Low Voltage Specialists
PH 1800 111 930
info@gforceautogates.com.au
www.gforceautogates.com.au
Red wire to
Red battery
terminal
Black / Blue
wire to Black
battery terminal
Battery Connection
Transformer
12 v Transformer
Wires
© 2012 G Force Automac Gates All Rights Reserved
Feed transformer wires through the
hole in the support tray with the
battery wires

© 2012 G Force Automac Gates All Rights Reserved
ENSURE THE SOLAR PANEL IS COVERED AND THE BATTERY DISCONNECTED
The solar panel is to be connected directly to the terminal block from the regulator and NOT to the circuit
board.
Remove the “Dummy” wires and connect the positive and negative solar panel wires to the terminal block
from the regulator (grey / red positive wire - grey / black negative wire). Plug the piggy back spade
connections to the battery terminals on the battery. Note the polarity (Red, Positive wire to Red battery
terminal, Black / Blue Negative wire to Black battery terminal). The board should now be powered and
great care should be taken to avoid shorting out or otherwise damaging the circuit board. Uncover the solar
panel and check the solar regulator yellow LED is glowing. Replace the plastic circuit board cover and
metal motor cover and test.
Solar Panel Wires RED tipped wire
POSITIVE / BLACK tipped wire
NEGATIVE
Terminal Block
1.5mm Twin Active Low Voltage
Cable
Weather Proof
Enclosure
Terminal Block from solar regulator
Connect solar Panel Wires POSITIVE wire
to grey / red wire NEGATIVE wire to grey /
black wire
Remove Dummy Wires
Battery Wires
from Solar
Regulator
Red wires to Red Positive
Battery Terminal / Piggy
Back Spade Connectors.
Black / Blue wires to black
Negative battery Terminal /
Piggy Back Spade
Connectors
Solar Regulator
Yellow LED
10 Amp
Safety Fuse
DC2 Solar Panel /
Regulator Wiring
Instructions
If the solar panel wires need to be extended then we recommend you use a terminal block / joiner. Place the
terminal block / joiners into a small enclosure for protection and outdoor installation. As a minimum, 1.5mm Twin
Active cable should be used to extend the wires.
10 Amp Safety
Fuse holder. Pull
out to check.
Push to click
holder back in.
DIY Automatic Gate Kits
Solar & Low Voltage Specialists
PH 1800 111 930
info@gforceautogates.com.au
www.gforceautogates.com.au

© 2012 G Force Automac Gates All Rights Reserved
GENERAL
G-Force Automatic Gate products are covered by the manufacturer’s warranty which covers defects in materials and workmanship for
the Warranty Periods stated below. This warranty is additional to any applicable statutory requirements, subject to the exclusions and
limitations stated below.
Product is deemed to be warranted from the date of initial purchase from G-Force Automatic Gates. Proof of purchase is required when
applying for warranty claims.
Warranty is offered on a Back-to-Base Warranty basis. Where issues can’t be resolved by your Installer or local Reseller in person, or by
G-Force Staff over the phone, product will need to be returned at Customer Cost to G-Force’s Repair Centre in Bayswater, VIC for
assessment, repair or replacement.
Warranty Periods
Exclusions & Limitations
The warranties stated herein do not cover damage, malfunction or service failures caused by:
Failure to follow G-Force or Product Installation, Operation or Maintenance Instructions
Repair or modifications to your G-Force product by someone other than a G-Force Service Technician, Authorised Installer or
Reseller
Abuse, misuse or negligent acts
Batteries or Fuses supplied with your G-Force product (inc Handset batteries)
Power failure surges, lightning, fire, water damage, pest damage, accidental breakage, actions of third parties and other events
or accidents outside of G-Force Automatic Gate’s reasonable control and not arising from normal operating conditions
G-Force Automatic Gates is not responsible for any special, incidental, consequential or punitive damages arising from the use
or
Warranty & Returns
POLICY
1 year
DIY Gate Kits
Applicable Kits:
FG 5, SW 5, DSW 5, SL2000,
1 year Visitor Access & Hardware Such as:
Intercoms, Keypads, PE Beams, Loop Detectors, etc.
3 month Spare Parts (exclusive of warranty replacements) Such as:
Control Boards, Receivers, Remote Controls, Gears,
Limit Switches, Brushes, etc.
1Request
RMA #
To lodge a claim, contact G-Force Automatic Gates on 1800 111 930 for assignment of an RMA No.
(Returns Material Authorisation No.). This number should be recorded on each box of returned goods to
2
Return Goods
to G-Force
Goods are to be returned to G-Force Automatic Gates at the Customer’s cost. G-Force will assess returned
product within 7 days to determine the extent of warranty cover and likely repair costs
3
Repair or Re-
placement of
Goods
In-Warranty Repairs will proceed as soon as practicable. The manufacturer’s offering the warranty
reserves the right to repair or replace product at its discretion. It may, at its discretion, use new, remanufac-
tured, or refurbished parts or products when repairing or replacing product. Replaced parts become the
property of G-Force Automatic Gates. Repair costs and return freight of in-warranty repairs will be covered
free of charge
Non-Warranty Repairs will not proceed until you are notified of estimated Repair Costs, we receive authori-
sation and payment details from you to proceed. Where product is deemed to be unrepairable, and you re-
quire goods to be returned to you, freight costs will need to be pre-paid to G-Force prior to return.

© 2012 G Force Automac Gates All Rights Reserved
Maintenance
1. A regular cleaning to remove dust & dirt. A small soft brush will suffice.
2. Approximately every 6 months remove the motor cover, clean with a soft brush and spray
inside the motor cover. Spray with a surface spray suitable for crawling insects, slugs and
snails. DO NOT SPRAY ANY ELECTRONIC COMPONENTS.
3. Check Battery terminals for corrosion. If present, bushing with a wire brush or dipping the
actual terminals – ‘hot water’ will remove it. A light spray with WD40 will help keep them
clean.
4. Using a small screwdriver, tighten all terminal block screws and ensure any cables are not
frayed at the ends.
5. Ensure Receiver is firmly mounted.
6. Tighten all mounting and attachment bolts.
7. Check screws on Push Button covers are intact and tight.
8. If Photocells (Sensors) are fitted, remove covers and gently brush any cobwebs, etc. away.
Check operation and replace.
Finally, there is usually no substitute for good housekeeping. Ensuring the Motors and the
area around the Motors and Gates are free of rubbish, leaves, infestation of insects and
trimming of plants will help to give a long and trouble free life.
Should you be unsure of any points above, PLEASE contact us.
Unit 27 / 49 Corporate Boulevard Bayswater Vic 3153
Phone 1800 111 930
Email info@gforceautogates.com.au
Web www.gforceautogates.com.au
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