G-Technology ArmorLock User manual

ArmorLock™
Encrypted NVMe™ SSD with Mobile and  Apps
User Manual

Accessing Online 
Visit our product  website at  and choose from these topics:
▪Downloads — Download  and updates for your G-Technology product
▪Warranty & Returns — Check warranty, get product replacement (RMA)
▪Ask a Question — Submit a query about a product or open a  case
▪G-Technology Community — Share your thoughts and connect with other G-Technology users at our community

Table of Contents
_________
Accessing Online Support.................................................................................ii
_________
1 Welcome to ArmorLock.................................................................................1
Key Features......................................................................................................................1
ArmorLock App................................................................................................................ 2
Your key to revolutionary security, speed and convenience.......................................... 2
What's in the Box.............................................................................................................2
Tech Notes....................................................................................................................... 2
Drive Compatibility............................................................................................................. 2
App Compatibility...............................................................................................................2
USB Host and OS Compatibility.........................................................................................3
Bluetooth™Compatibility...................................................................................................3
A Look at the ArmorLock Drive.......................................................................................3
_________
2 Getting Started..............................................................................................5
Get the Mobile App......................................................................................................... 5
Download and Setup the App............................................................................................5
ArmorLock Mobile App Overview......................................................................................5
Add a New Drive with the Mobile App.......................................................................... 6
Setup and Use the Drive.....................................................................................................6
Get the Desktop App.......................................................................................................7
Download and Setup the App............................................................................................8
ArmorLock Desktop App Overview...................................................................................8
Add a New Drive with the Desktop App....................................................................... 9
Setup and Use the Drive.....................................................................................................9
_________
3 Main Activities............................................................................................... 11
Unlock and Lock the Drive............................................................................................. 11
Remove a Drive............................................................................................................... 11
Mobile App..........................................................................................................................11
Desktop App....................................................................................................................... 11
Authorize Local Users.....................................................................................................12
User Requesting Access to a Drive.................................................................................. 12
Manager Authorizing Access.............................................................................................12
Authorize Remote Users Before You Ship the Drive................................................... 12
User Requesting Access to a Drive.................................................................................. 13
Manager Authorizing Access.............................................................................................13
User Receives and Adds the Drive................................................................................... 13
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_________
4 More About Your ArmorLock App and Drive.............................................14
Drive Indicators...............................................................................................................14
App Version.....................................................................................................................14
User Authentication........................................................................................................14
Location Tracking........................................................................................................... 14
Drive Information............................................................................................................15
How to Use Recovery.....................................................................................................15
_________
5 Manager Settings......................................................................................... 16
Adding and Removing Users.........................................................................................16
Adding a User.....................................................................................................................16
Removing a User................................................................................................................16
User Name.......................................................................................................................16
New Recovery Key..........................................................................................................17
Read-Only Mode............................................................................................................. 17
Reset to Factory Settings...............................................................................................17
_________
6 Keeping ArmorLock Up to Date................................................................. 18
Firmware Updates: Using iOS Mobile App................................................................... 18
Firmware Updates: Using macOS Desktop App..........................................................18
_________
7 Compliance and Warranty Information......................................................19
Regulatory Compliance................................................................................................. 19
Safety Compliance.............................................................................................................19
FCC Class B Information................................................................................................ 19
Industry Canada Statement...........................................................................................19
ICES-3(B)/NMB-3(B) Compliance Statement.............................................................. 20
CE Compliance For Europe...........................................................................................20
Warranty Information....................................................................................................20
Obtaining Service..............................................................................................................20
Limited Warranty for Consumer Products.......................................................................21
Australia/New Zealand.....................................................................................................22
How to Handle an ArmorLock Drive.............................................................................23
_________
8 Glossary........................................................................................................24
Authorized User..............................................................................................................24
File System......................................................................................................................24
Manager.......................................................................................................................... 24
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QR Code......................................................................................................................... 24
USB..................................................................................................................................24
User................................................................................................................................. 24
User ID.............................................................................................................................25
User Key..........................................................................................................................25
User Name...................................................................................................................... 25
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User Manual iii

1Welcome to ArmorLock
We  the ArmorLock™ encrypted NVMe™ SSD and app to deliver revolutionary data
protection that’s amazingly simple to use. It’s  security, with new-
generation simplicity. Encryption is just the beginning.
Key Features
PASSWORDS ARE A THING OF THE PAST
Remembering passwords, entering codes and downloading  slows down
access to critical content. We've removed access barriers without  content
security. With ArmorLock™ technology, your phone is your key, leveraging your phone's
biometric authentication to simply and quickly access your content with the tap of a

THE NEW AUTHORITY ON AUTHORIZATION
Collaboration is critical to your   users and drives create security risks.
The ArmorLock™ app provides easy,  authorization and management
features. Before you ship your precious content to your  authorize them to
unlock the ArmorLock™ drive using your favorite email or messaging service.
ROBUST DRIVE MANAGEMENT
With the app, you can format your drive to one of the compatible  systems and
when your content is no longer needed, use the secure erase feature to 
erase the drive with the tap of a  Can’t remember where you last used your
drive? The app will show you on a map.
HIGH-GRADE DATA SECURITY
 with always on, high-grade 256-bit AES-XTS hardware encryption for 
data protection without compromising on speed. The ArmorLock encrypted NVMe™
SSD comes completely locked out of the box,  out access from the  When
a drive is unlocked you have fast access to stored content. Ejecting the drive
automatically locks it - rendering all content inaccessible.
ADRENALINE FOR YOUR CONTENT
Transfer time is down time. With the ArmorLock encrypted NVMe™ SSD’s heat-
dispersing cool aluminum core, you get sustained pro-grade transfer speeds up to
1000MB/s read and 1000MB/s write.**
BUILT FOR RIGOR
Production trucks, DIT  Pelican cases, and backpacks. The ArmorLock encrypted
NVMe™ SSD gives you pro-grade durability you can rely on. Hand it  and trust it’s safe
with our durable, easy-to-hold enclosure, up to 3-meter drop protection***, 1,000-
pound crush resistance, and IP67 dust and water resistance.
Welcome to ArmorLock
ArmorLock Encrypted NVMe SSD
User Manual 1

ArmorLock App
Your key to revolutionary security, speed and convenience
We designed the ArmorLock mobile and  apps to make unlocking and
managing your ArmorLock drive really simple. Instead of remembering passwords or
using  your phone or computer becomes the key to unlock your drive. The
app is packed with features such as  and  management, secure
erase and  and tracking your drive’s last known location. We’ve made
this technology so easy to use that if you can use your phone, you can use ArmorLock.
What's in the Box
▪ArmorLock encrypted NVMe SSD
▪USB-C™ to USB-C cable  SuperSpeed USB 10Gbps)
▪USB-C to USB-A cable  SuperSpeed USB 10Gbps)
▪Quick  Guide
▪Technical  and Limited Warranty Guide
Tech Notes
Note: The ArmorLock NVMe SSD drive is a direct  storage unit that uses USB for storage
access. This product is not a wireless Internet-enabled drive.
Drive Compatibility
The drive works with USB-C and USB-A 3.0 hosts, and is compatible with the following
operating systems.
Table 1.1
Windows®macOS
Windows 10+ macOS 10.12+
App Compatibility
The ArmorLock app is compatible with the following operating systems. The app is
required to unlock and manage the drive.
Table 1.2
macOS iOS
macOS 10.13+ iOS 13.2.+
When ArmorLock drives are accessed from a personal computer system via the  app,
a 64-bit operating system is required. Compatibility can vary, depending on hardware
 and operating system. For the newest features and compatibility options,
always install the latest app updates.
Welcome to ArmorLock
ArmorLock Encrypted NVMe SSD
User Manual 2

USB Host and OS Compatibility
The following table lists the USB host and operating system combinations that can be
used with ArmorLock.
Table 1.3
When plugged into USB host... macOS Windows
You can use the macOS app to… Pair & Unlock ---
You can use the iPhone app to... Pair & Unlock Pair & Unlock
Bluetooth™ Compatibility
Your  and ArmorLock SSD communicate via Bluetooth. The ArmorLock SSD
is compatible with the Bluetooth Low Energy (BLE) wireless personal area network
technology that is  of the Bluetooth 4.2 and later wireless technology standards. All
of the operating systems included in the preceding list are compatible with Bluetooth
Low Energy.
A Look at the ArmorLock Drive
The ArmorLock encrypted NVMe SSD contains a number of prominent features:
▪A USB-C  
▪Three (3) LEDs: locked, unlocked, and power/activity
▪QR code and  Code unique to each individual drive (located on the back of the
drive). QR Code is to be used with a phone camera and the  Code is to be
used with computers for app-to-drive pairing.
Welcome to ArmorLock
ArmorLock Encrypted NVMe SSD
User Manual 3

The image below illustrates the location, color, and status of the LEDs, and the location
of the USB-C 
Welcome to ArmorLock
ArmorLock Encrypted NVMe SSD
User Manual 4

2 
This chapter provides instructions for downloading the ArmorLock app, connecting to
and  up the ArmorLock encrypted NVMe SSD.
Get the Mobile App
Download and Setup the App
1. Download the ArmorLock app in one of the following ways:
a. Use your phone's camera to scan the QR code located on the back of your
drive
b. Go to GetArmorLock.com/Apps
c. Search for ArmorLock on the App Store
2. Launch the ArmorLock app. The End User License Agreement (EULA) window will
open.
3. Scroll down to read the full agreement, then select Accept.
4. Swipe (or select ) through the ArmorLock intro pages, then select Done.
5. Enter your User Name for the phone, then select Save.
6. The app will then request permission to send  select Allow. Select
Allow again to proceed.
a. Note:  are  and will help guide you when new actions are
required, such as authorizing new requests to access your drive.
7. ArmorLock is now ready to add a drive.
ArmorLock Mobile App Overview
Getting Started
ArmorLock Encrypted NVMe SSD
User Manual 5

1. Main Menu: The “three-dot” main menu allows you to:
a. Share User ID: A new User requesting access to a drive can 1) send their
phone’s User ID to a Manager with the drive in a  location, or 2) display
their phone’s User ID QR Code to be scanned by a Manager in the same
location.
b. Scan User ID: A drive Manager can scan another phone’s User ID to add them
into their User List. This is a good way to gather User IDs from your team to
give them access to a drive.
c. Share ArmorLock App: Share the ArmorLock app with other Users. This is
especially  when you are authorizing remote users before you ship
them a drive.
d. Select Add Drive or Remove Drives.
e. View Introduction.
f. Open About screen.
2. Toggle icon: The toggle icon lets you switch between Card view and List view
modes (Show screen shots of cards and  drives in the list).
3. Drive Card: Once you’ve added a drive your screen shows the “Drive Card” for that
drive. Swipe  to add a new drive, and when you have  drives added, you
can swipe  or right to toggle between drives.
4. Drive Card Gear Icon: The gear icon is  to each drive and allows you update
and manage drive 
Add a New Drive with the Mobile App
This section takes you through the steps to add a new drive for the  time. You can
also use these steps to add additional drives to manage with your ArmorLock app.
Setup and Use the Drive
1. Turn on your computer and log-in.
2. Connect the drive to your computer.
a. Note: Connecting the ArmorLock drive to a USB hub is not recommended. If
such a connection is used, a powered USB hub is recommended in order to
supply the appropriate power to the drive.
3. The ArmorLock drive will power on and the LED light under the Lock Symbol will
turn on.
4. Open the ArmorLock app and add a new drive.
a. Card View  view) – select the Add Drive icon.
b. List View – select the + Add Drive 
5. A "Bluetooth Required" permission will popup, select Allow. Select OK to proceed.
a. Note: ArmorLock uses Bluetooth to connect to drives and must be enabled.
6. If Bluetooth is  a popup will tell you to turn Bluetooth on.
a. Go to your phone's  and turn on Bluetooth.
b. Reopen ArmorLock and select Add Drive.
7. A "Camera Access Required" permission will popup, select Allow. Select OK to
proceed.
a. Note: Camera access must be allowed to scan QR codes with your phone.
8. Locate the QR code on the back of the drive and scan it with your phone. Three
options will appear:
Getting Started
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User Manual 6

a. Request Access – Allows you to request access to a drive already managed by
another device.
b. Use Recovery Key – Lets you enter your saved Recovery Key to restore access
to your drive when all other methods are unavailable. Note: This will also
remove all other users/managers from the drive.
c. Erase and Setup as New – Takes you through the initial setup for a new drive
(drive name, color, format, etc.).
9. From the menu, select Erase and Setup as New. Then complete the Setup options for
the drive.
a. Enter the name for the drive (required).
b. Choose a color .
c. Select the drive format.
- macOS (HFS+) – Time Machine compatible.
- Windows (NTFS) – Standard Windows  format.
- Windows and macOS (exFAT) – For flexibility between both operating
systems.
d. Select drive’s last known location (optional).
- Location tracking is  by  Turn on to view the last known location
where the drive was used and add a map location to each entry.
- When turned on, a location permission popup will appear, select Allow.
Additional location  must be selected: Allow while using the app, allow
once, or don't allow.
e. Advanced .
- User Authentication –  by  Enables biometrics  face ID, or
passcode) for an additional layer of security to verify that the person using the
app is the correct, authorized user.
- Auto Firmware Updates – On by  We recommend leaving this on for
future updates.
f. Select Format Drive.
- A  warning says that any existing drive content will be permanently
erased.
g. Select Erase.
- The drive will begin  Do not disconnect the drive or leave the app.
10. Save the Recovery Key. The Recovery Key restores access to the drive when all
other methods are unavailable, and all Authorized Users will be removed. Several
options are available for saving.
a. Photos – Requires giving ArmorLock access to the photos app.
b. Files – Saves in your phone’s  system as a PDF.
c. Print – We strongly recommend printing and storing in a safe location.
- G-Technology cannot restore your access if you lose your Recovery Key.
11.  saving, select continue. Then you will be asked to  that the Recovery
Key is saved, select . You should see Successful Setup. Your phone is now
the drive Manager and is ready to use.
Get the  App
The ArmorLock  app allows you to unlock and manage your drive using your
computer. One main  with using the ArmorLock app on a computer is the use
of unique alphanumeric  Codes instead of scanning QR codes like you do with
Getting Started
ArmorLock Encrypted NVMe SSD
User Manual 7

your phone. Adding a drive requires entering its unique  Code located  to the
QR code.
Download and Setup the App
1. Download the ArmorLock app in one of the following ways:
a. Go to GetArmorLock.com/Apps
b. Search for ArmorLock on the App Store
2. Launch the ArmorLock app. The End User License Agreement (EULA) window will
open.
3. Scroll down to read the full agreement, then click Accept.
4. Click through the ArmorLock intro pages, then click Done.
5. Enter your User Name for the computer, then click Save.
6. The app will then request permission to send  click Allow. Click Allow
again to proceed.
a. Note:  are  and will help guide you when new actions are
required, such as authorizing new requests to access your drive.
7. ArmorLock is now ready to add a drive.
ArmorLock  App Overview
1. List View: When ArmorLock is open, the List View is where added drives are
located.
a. At the   corner, the + and –  are for adding or removing drives.
b.  drives will also appear as a list in this pane.
c. When you click on a drive, drive information will be located in the card view.
Click the lock icon to unlock or lock the drive.
Getting Started
ArmorLock Encrypted NVMe SSD
User Manual 8

2. Drive Card view: When you click on a drive, a lock icon and drive information will
appear in the Drive Card view.
a. Lock icon – click to unlock the drive.
b. Unlock icon – click to lock and eject the drive.
c. i icon – click to display  view) the drive name, model, serial number,
capacity,  and open source licenses.
d. Gear icon – click to edit the drive .
e. Map pin – click to show the last recorded location of the drive.
f. Erase icon – click to securely erase and reformat the drive.
g. (Manager role only) ID icon – click to view the list of authorized devices and edit
each role.
h. (Manager role only) Key icon – click to generate a new recovery key and replace
the existing one.
3. Main Menu: The main menu can be accessed at the top of the app window. The
following are the three main submenus and their primary selections (not
exhaustive).
a. ArmorLock
- About ArmorLock – View the ArmorLock version and license agreement.
- Preferences – Set the ArmorLock Username and select to automatically 
ArmorLock at Login.
- Services – Services Preferences for your operating system.
b. Drive
- Add Drive – Add an ArmorLock drive to the app.
- Remove Drive – Remove an ArmorLock drive from the app.
c. Share
- Share User ID – Send your User ID to request access to another ArmorLock
drive.
Add a New Drive with the  App
This section takes you through the steps to add a new drive for the  time. You can
also use these steps to add additional drives to manage with your ArmorLock app.
Setup and Use the Drive
1. Turn on your computer and log-in.
2. Connect the drive to your computer.
a. Note: Connecting the ArmorLock drive to a USB hub is not recommended. If
such a connection is used, a powered USB hub is recommended in order to
supply the appropriate power to the drive.
3. The ArmorLock drive will power on and the LED light under the Lock Symbol will
turn on.
4. Inside the app, there are three ways to add a new drive.
a. List View – click the + Add Drive 
b.   corner – click + or – to add or remove drives.
c. Drive Menu – click Drive and select Add or Remove Drive.
5. Click Add Drive.
6. A  Code window will popup. Enter the drive's  Code.
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a. The  Code is an 8-digit code on the back of the drive,  to the QR
code.
b.  the last digit is entered, the app will automatically locate the drive.
7. Three options will popup.
a. Request Access – Your User ID can be scanned by the drive Manager for
access.
b. Use Recovery Key – Restores access to the drive when all other methods are
unavailable. This will also remove all other users/managers from the drive.
c. Erase and Setup as New – The initial setup (name, color, format, etc.) for a new
drive.
8. Click Erase and Setup as New. Then select the Setup options for the drive.
a. Enter the name for the drive.
b. Select the drive format.
- macOS (HFS+) – Time Machine compatible.
- Windows (NTFS) – Standard Windows  format.
- Windows and macOS (exFAT) – For flexibility between both operating
systems.
c. Choose a color .
d. Select optional 
- Location tracking -  by  Turn on to  the last known location
where the drive was used and add a map location to each entry.
- User Authentication –  by  Enables biometrics  face ID, or
passcode) for an additional layer of authentication.
- Auto Firmware Updates – On by  We recommend leaving this on for
future updates.
e. Click Format Drive.
- The drive will begin  Do not disconnect the drive or close the app.
9. Save the Recovery Key. A couple options are available for saving.
a. Print – We strongly recommend printing and storing in a safe location. G-
Technology cannot restore your access if you lose your Recovery Key.
b. - Save as PDF – Saves in your computer’s  system as a PDF.
10.  saving, click Done. Then you will be asked to  that the Recovery Key is
saved, click .
11. Your computer is now the drive Manager and ready to use.
Getting Started
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3Main Activities
Unlock and Lock the Drive
To lock the ArmorLock drive, you must eject it from your computer. Any ejected ArmorLock drive
is securely locked and can only be unlocked with the ArmorLock app using an Authorized
phone or computer. The following steps describe how to unlock and lock the drive.
1. Connect the ArmorLock drive to a host computer.
a. This will provide the drive with power so that it can be securely connected to a
phone or computer using the ArmorLock app.
2. Open the ArmorLock app on your phone or computer.
a. The mobile app will locate all ArmorLock drives within 10 meters.
3. The app will show the current condition of the ArmorLock drive as either Locked or
Unlocked and display a status icon matching this condition.
a. If user authentication is enabled, the drive can be locked or unlocked using the
biometric features of your 
4. To Unlock the drive, select the Lock status icon. Once unlocked, the status will
change to an open lock icon.
5. To Lock the drive, select the Unlock status icon.
a. Mobile app: The following message will be displayed: "Use the computer to
eject and lock the drive." We recommend using the computer to eject the drive
to minimize risk of data loss or corruption.
b.  app: Use the ArmorLock app to lock the drive.
6. Once the drive is ejected successfully, the app will display the Locked status icon.
Remove a Drive
Use the following steps to disconnect or unpair an ArmorLock drive from the app.
Mobile App
1. Open the ArmorLock app.
2. Select the 3-dot icon for the Main Menu.
3. Select Remove Drive.
a. This will open the Remove Device menu and list all connected ArmorLock
drives.
4. Select the drive that you want to remove, then select Remove.
5. A popup screen will  the drive selected to be removed.
6. Select Remove to continue or select cancel.
7. You may be asked to enter the authentication  face ID, or passcode) for
your mobile device.
8. The ArmorLock drive will then disconnect and be removed from the list.
 App
1. Open the ArmorLock app.
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2. In the List View, select the drive you want to remove.
3. At the  of the List View, click the – icon to remove a drive.
4. A popup screen will  the drive selected to be removed.
5. Click Remove to continue or click cancel.
6. You may be asked to enter the authentication (password) for your computer.
7. The ArmorLock drive will then disconnect and removed from the list.
Authorize Local Users
Authorizing additional users can only be done from a phone or computer that is a
designated Manager. This section describes how a Manager can authorize another
phone or computer to unlock and use or manage an ArmorLock drive when they are all
in the same physical location (both within distance to the ArmorLock drive).
Authorization will remain in place until a Manager deauthorizes that user/manager,
resets the drive to factory  or the Recovery Key is used to regain access to the
drive.
User Requesting Access to a Drive
1. Download and open the ArmorLock app.
2. Add the drive.
a. Mobile – Select Add Drive and scan the QR code on the back of the drive.
b.  – In the List View, click the Add Drive  Enter the 8-digit 
Code found on the back of the drive,  to the QR code.
3. Request access.
a. Mobile – Select Request Access, then select Send Request.
b.  – Click Request Access, then click Send Request. The message "Waiting
for Manager Approval" will appear.
Manager Authorizing Access
1. Drive manager reviews and rejects or approves the request.
a. Mobile – Select review local access request. You can then edit the User Name and
make the user a Manager if needed. Select Scan User ID and scan the QR Code
displayed on the new user’s device. Access is granted to the new user.
b.  – In list view, the drive will show access request pending. Click the drive
and click Authorize to approve the request. Then enter the  Code from the
phone or computer that is requesting access. You should see  Code
, then click Authorize.
- Note: On the requesting device, a QR code and  Code will be displayed
 the request is sent.
2. The drive will be automatically authenticated and added to the list of drives.
Authorize Remote Users Before You Ship the Drive
Authorizing additional users can only be done from a phone or computer that is a
designated Manager. This section describes how a Manager with an ArmorLock drive
in their possession can authorize a remote phone or computer to unlock and use or
manage the drive. This procedure is used to authorize access to someone else before
Main Activities
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you ship them the drive. Authorization will remain in place until a Manager deauthorizes
that user/manager, resets the drive to factory  or the Recovery Key is used to
regain access to the drive.
User Requesting Access to a Drive
1. Download and open the ArmorLock app.
2. Go to the Main Menu.
a. Mobile – Select the three-dot icon in the  corner then select Share User
ID.
b.  – At the top of the Main Menu, click on Share and then Share User ID.
3. Select Send User ID and select your preferred method of sending, email or a
messaging app.
a. Input the recipient's credentials and send.
b. Close the window.
Manager Authorizing Access
1. Open the email or  message from the user and open the link to authorize the
User.
a. Mobile – The app will open and a "User ID Added"  will popup.
Select Close to continue.
b.  – The app will open, and a popup window will ask you to add the User
ID. You can also edit the name of the User. Click Add, and the User will be
added to your Authorized Users list. Click OK to continue.
2. Select a drive and go to Manager  to add the User.
a. Mobile – Select the Gear icon, then select Manager . Select Authorized
Users, then select the + icon to authorize a User. Select the User, then click
Authorize. You should now see that User added to the list of Authorized Users.
b.  – Click on a drive and then click on Manager ID icon. At the  of
the card view, click the + icon to see the list of Authorized Users. Click the User
and select his or her Role and click Add. You should now see the User added to
the drive Manager  window.
3. The Manager can then ship the drive to the remote User.
User Receives and Adds the Drive
1. The User connects the drive to the computer and opens the ArmorLock app.
a. Mobile – Select Add Drive. Locate the QR code on the back of the drive and
scan it with your phone.
b.  – In the List View, click the Add Drive  Enter the unique 8-digit
 Code found on the back of the drive, underneath the QR code.
2. The drive will be automatically authenticated and added to your list of drives.
Main Activities
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4More About Your ArmorLock App and Drive
The ArmorLock mobile and  app can be used to unlock and lock ArmorLock
drives, manage  users and drives and track the last known location of a drive.
The following are additional features of your ArmorLock app and drive.
Drive Indicators
The LED lights on the ArmorLock drive indicate whether the drive is locked or unlocked. To
enable or disable the LED, follow these steps.
1. Open the ArmorLock app.
2. Select the gear icon of the desired drive located on the main screen.
3. Under the  section, select the drive indicator  to enable or disable the
LED. By  the LED is enabled.
App Version
To view the version of the ArmorLock app, follow the steps below. This process may be required
when contacting 
1. Open the ArmorLock app.
2. Access the Main Menu.
a. Mobile – Select the 3-dot icon.
b.  – click the ArmorLock menu at the top of the window.
3. Select About.
4. The app version will be displayed with the same syntax as the following example:
Version 1.0.0 (303).
User Authentication
When enabled, user authentication uses the biometric features of your  or
computer to validate your authorization to use the app. If the Manager of a drive has enabled
"User Authentication" then that will be enforced for all drive Users. If a User turns  their
biometric authentication feature on their phone or computer, they will not be able to use the app
to unlock the drive. To enable or disable this feature, follow these steps.
1. Open the ArmorLock app.
2. Select the gear icon of the desired drive located on the main screen.
3. Under the Manager  section, use the  for User Authentication
option to enable or disable biometric access.
Location Tracking
This optional feature displays the last known location where the drive was used and adds a map
location to each entry. To enable or disable this feature, follow these steps.
1. Open the ArmorLock app.
2. Select a drive and go to Manager .
More About Your ArmorLock App and Drive
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a. Mobile – Select the gear icon, then select location tracking.
b.  – Click on a drive and then click on map pin icon. Click track device
location.
3. A map of the last known location of the drive will appear.
Drive Information
This feature displays the serial number,  version, and other information which may be
useful when contacting Technical 
1. Open the ArmorLock app.
2. Select a drive and go to Manager .
a. Mobile – Select the gear icon, then select drive information under 
b.  – Click on a drive and then click on the 'i' icon.
3. The drive information will be displayed and open source licenses available to view.
How to Use Recovery
The following steps illustrate how to use the Recovery process to add a previously-installed
drive to the ArmorLock app. Either method (mobile or  can be used. This operation will
preserve existing data on the drive, but will remove access for all other users.
1. Mobile: Your mobile device can be used to recover a drive.
a. Connect the ArmorLock drive to your computer.
b. Scan the QR Recovery Code saved during initial setup.
c.  the recovery process is complete, a Successful Setup window will open.
Select Close.
2.  You can also recover a drive using a macOS system.
a. Connect the ArmorLock drive to your computer.
b. Click Add Drive.
c. Click Use Recovery Key.
d. Type in the 64-character Recovery Code.
e.  the recovery process is complete, a Successful Setup window will open.
Click Close.
More About Your ArmorLock App and Drive
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