Tabernus Enterprise Erase E2400 User manual

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Enterprise Erase E2400 User Guide
Revision 4.0
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COPYRIGHT
The copyright in this User Guide is owned by Tabernus LLC – contact details as
stated below:
•No part of this manual, in whole or in part, may be reproduced, transferred,
copied, published, photocopied or translated without the prior agreement and
explicit written permission of:
Tabernus LLC, 11130 Jollyville Rd, Suite 203, Austin, TX 7875
•All brand or product names mentioned herein are trademarks or registered
trademarks of their respecti e holders.
•Tabernus LLC retains the right to make alterations to the content of this User
Guide without the obligation to inform third parties.
•Use of Tabernus Enterprise Erase is subject to the terms and conditions entered
into between Tabernus LLC and their users.
Access to this User Guide is strictly limited to those organizations and their duly
authorized employees who ha e been granted written access to this User Guide. If
you are not duly authorized by Tabernus LLC through your employer to access this
User Guide, kindly ad ise [e-mail]
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CONTENTS
1.0 Product O er iew ….............................................................................................. 4
2.0 Installing and Remo ing Dri es from the E2400 ….............................................. 6
3.0 Erasing a Hard Dri e Using the E2400 ................................................................. 7
3.1 The Main Desktop Screen …............................................................................ 7
3.2 Launching the Enterprise Erase Application …................................................ 7
3.3 The Main User Interface (GUI) ….................................................................... 8
3.4 Beginning the Erasure Process …..................................................................... 8
3.5 Confirming the Erasure Process …................................................................... 9
3.6 Selection of O erwrite Le el …........................................................................ 9
3.7 Confirming the O erwrite Le el ….................................................................. 10
3.8 Status of Erasure in Progress …........................................................................ 10
3.9 Successful Completion of an Erase ….............................................................. 11
4.0 Canceling an Erase In Progress ….....................…................................................ 12
4.1 Selecting the Dri e …....................................................................................... 12
4.2 Canceling the Erase ….............…..................................................................... 12
4.3 Canceled Erase Display …................................................................................ 12
4.4 Failed Erase Display …..................................................................................... 13
5.0 Hot Swap Function …............................................................................................ 14
6.0 Using the Sector Viewer ….................................................................................... 15
7.0 Viewing Erasure Logs …........................................................................................ 17
8.0 Product Support …................................................................................................. 18
Addendum – Request Licenses ...................................................................................... 19
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1.0 Product Overview
1.1 Description
The Enterprise Erase E2400 is an appliance designed to erase loose hard dri es. The
system can erase up to twenty-four hard dri es simultaneously; depending upon
chosen configuration, it can erase any of the following dri e types:
•SAS
•SATA
•IDE/PATA
The E2400 comes standard with three basic o erwrite algorithms for the user to
choose from when performing an erasure on a hard dri e:
•Single Pass O erwrite
•Three Pass O erwrite with Verify (meets US DOD5220M Standard)
•Se en Pass O erwrite with Verify (meets US DOD5220M ECE Standard)
•CESG
•NIST SP 800-88
1.2 Items Included in Enterprise Erase E2400
Enterprise Erase E2400 comes with the following:
•One E2400 Appliance
•Two Towers each with 12 dri e bays
•Power Cables and Data Cables
•2.5 inch hard dri e adapters (if requested by customer)
The user of the appliance will need to supply the following:
•Keyboard
•Mouse
•Monitor
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1.0 Product Overview (cont.)
1.3 Preparation for Use
1. The first step in preparing E2400 for use is to connect the user supplied mouse,
monitor, and keyboard. All appliances ha e ports for USB mice and keyboards,
and some may still include PS2 ports.
2. Then, connect the supplied data cables from the appliance to the towers; cables
will ary based on specific configuration, i.e. a tower configured for SAS will
include a SAS data cable.
3. Next, connect the supplied power cables to the back of the E2400 appliance and
two towers to the wall outlet.
4. Now, turn on the appliance by depressing the power buttons on the rear of the
towers (power supply on/off switches); then depress the power button on the front
of the appliance and two towers.
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2.0 Inst lling nd Removing Drives from the E2400
To install a dri e into an E2400 with ‘Caddy-less Trays’, place the loose hard dri e into
the dri e erasure tray until you feel it locate on the plug at the back of the tray.
2.1 Loose Drives Installed
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3.0 Er sing H rd Drive Using the E2400
3.1 Once the appliance has been powered on and the Linux software has booted, the
main desktop screen will appear on the monitor. Figure 3.1 below shows the main
desktop screen.
Figure 3.1 – Main Desktop Screen
3.2 Double click on the desktop icon for Enterprise Erase to launch the
application.
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3.0 Er sing H rd Drive Using the E2400 (cont.)
3.3 After the software launches, you will see the main user interface (GUI). Figure
3.2 shows this interface.
Figure 3.2 – E2400 Main User Interface Screen (GUI)
3.4 To begin the erasure process, first highlight the dri e you would like to erase on
the list of de ices on the user interface screen. Figure 3.3 below shows a highlighted
dri e as it would appear on the screen:
Figure 3.3 – User Interface Screen with Drive Highlighted
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3.0 Er sing H rd Drive Using the E2400 (cont.)
NOTE: It is possible to start drives in batches by highlighting multiple drives at a
time as shown in the figure above. Simply hold the shift key while choosing drives to
select multiples.
3.5 To begin the erasure process on the selected dri e, press the button at the
bottom of the main user interface screen labeled “Erase Hard Dri e”. Figure 3.4 shows
the location of this button.
Figure 3.4 – Location of Erase Button on Main User Interface Screen
3.6 After pressing the “Erase Hard Dri e” button, a pop-up window will appear that
allows you to choose the le el of o erwrite you would like to execute on the selected
dri e. Figure 3.5 shows this pop-up window.
NOTE: hoices of overwrite level is a configurable option on many Tabernus
products, so the screen displayed on your unit may not match the one shown in the
figure below.
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3.0 Er sing H rd Drive Using the E2400 (cont.)
Figure 3.5 – Security Level Pop-up Window
3.7 When this window appears, select the desired erasure le el and press “OK”; the
process will begin.
3.8 After the erasure process is started, the status of the process is displayed on the
user interface screen. Figure 3.6 shows where the progress can be iewed.
Figure 3.6 – User Interface Screen Shows Erasure Process
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3.0 Er sing H rd Drive Using the E2400 (cont.)
3. Once the erasure process is complete, the completed dri e will be highlighted in
green indicating a successful erasure. Figure 3.7 below shows the successful completion
of an erase:
Figure 3.7 – Successful Completion of Erasure Process (Green Bar)
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4.0 C nceling n Er se in Progress
4.1 It is possible to stop an erase in process. First, highlight the dri e from the
de ice list on the main user interface. This can be done in the same way as shown in
section 3.4 of this document.
4.2 Once the dri e has been selected, press the button at the bottom of the user
interface screen marked “Cancel”. Figure 4.1 shows the location of this button.
Figure 4.1 – Successful Completion of Erasure Process (Green Bar)
4.3 When the erasure process is canceled, the de ice will appear with a yellow bar
in the de ice list showing that the erase has been stopped.
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4.0 C nceling n Er se in Progress (cont.)
4.4 When a dri e fails the erasure process, the dri e is highlighted in the GUI with
a red bar. This can be seen in Figure 4.2 below:
Figure 4.2 – Location of Cancel Button on the Main User Interface Screen
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5.0 Hot Sw p Function
The E2400 is designed to allow for hot swapping of dri es without affecting the erasure
process running on other dri es in the appliance.
5.1 To begin the hot swap process, remo e the completed dri e from the E2400
dri e bay.
5.2 Depress the “Detect Hard Dri es” button in the software GUI.
5.3 The software should then show no dri e in this location on the GUI.
5.4 Install the new dri e into this dri e bay.
5.5 Depress the “Detect Hard Dri es” button again.
5.6 NOTES on Hot Swap Function:
•Some dri es take longer to hot swap than others; always gi e ample time for
the dri e to establish a link with the appliance. This is particularly true of fibre
channel hard dri es, which may take up to two minutes to be fully hot swap.
•Some dri es (particularly some older EMC 1GB dri es) produce inconsistent
results with hot swapping; these dri es will need to be inserted prior to a full
system reboot.
•Some dri es by design are not capable of hot swapping.
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6.0 Using the Sector Viewer
Using the sector iewer allows the user the opportunity to iew data contained on
sectors of any of the dri es that can be seen by the E2400 appliance.
6.1 To iew the sectors on a particular dri e, highlight the dri e you would like
to iew on the de ice list. This is done in the same way as is shown in section 3.4 of
this document.
6.2 After highlighting a dri e, right click on the selected dri e and a “Sector
Viewer” dialog box will be displayed. Click on this dialog box and the Sector
Viewer windows will appear. The sector iewer is shown in Figure 6.1 below.
Figure 6.1 – Sector Viewer Screen
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6.0 Using the Sector Viewer
6.3 Use the “Next” or “Back” button to go to the next sector. You can also enter the
sector number in the “Sector” input window. Figure 6.2 shows the button locations.
Figure 6.2 – Sector Viewer Screen
6.4 To change the output display from Hexadecimal to ASCII click on the “Radix”
pull down menu. Figure 6.3 shows the location of this pull down menu.
Figure 6.3 – Sector Viewer Screen
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7.0 Viewing Er sure Logs
The E2400 creates two ersions of raw erasure logs detailing each erase that is
conducted with the appliance. These two ersions contain the same information, but are
formatted differently. One ersion is a .cs file, the other a .txt file. Both are delineated
in a way to allow for easy importing into spreadsheet programs.
The E2400 software also creates a PDF ersion of the erasure reports that can be
supplied to a customer.
7.1 To iew the purge logs generated by the application click on the “View
Logs” button at the bottom of the main user interface screen. The location of this
button is shown in Figure 9.1 below:
Figure 7.1 – Location of View Logs Button on Main User Interface Screen
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8.0 Product Support
Tabernus has a support staff that will help you with any issues found on Enterprise
Erase E2400 or any other Tabernus products. The support team can be reached in the
following ways:
Via email:
[email protected]
Support tickets can be created directly,
and FAQ’s & known Solutions can be
found at:
support.tabernus.com
Via Phone:
+1 (512) 372 - 823 (US)
Or
[phone] (UK)
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Addendum – Request Licenses
Key Based Licensing
1. Start the software and Click License > License Key Codes.
Figure 2.1: License Key Codes
2. The Tabernus License Wizard will open.
Figure 2.2 – Tabernus License Wizard
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Addendum – Request Licenses (cont.)
3. Enter the quantity of licenses you require and press NEXT
Figure 2.3 – License Quantity Log
4. You will be presented with a Request Key
Figure 2.4 – Request Key Dialog
NOTE: Make a note of this key if you are not close to your P you use to access
the ustomer Portal
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