GAINWISE TECHNOLOGY SS1603-08 User manual

SS1603-08 3G Audio Intercom (E5) 07262019 1
GAINWISE TECHNOLOGY
MANUAL
DOOR INTERCOM
SS1603-08
3GAUDIO INTERCOM
(ACCESS CONTROL SYSTEM)
For your protection, read these instructions completely
And keep them for future reference.

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TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTION ...................................................................... 3
SS1603-08 3GAUDIO INTERCOM INTRODUCTION .............................................. 4
SS1603-08 3GAUDIO INTERCOM WITH ACCESSORIES...................................... 5
INSTALLATION............................................................................................................... 5
SS1603-08 3G audio intercom Unit .............................................................................. 5
Wiring Diagram .............................................................................................................. 7
LED Indicator ............................................................................................................... 8
SS1603-08 3GAUDIO INTERCOM OPERATION ...................................................... 9
Enter Listener Monitoring Mode ...................................................................................11
Enter Access Control Mode ...........................................................................................11
Enter Programming Mode..............................................................................................11
Programming................................................................................................................. 12
Access Control Options .............................................................................................. 13
Check 3G Signal Strength ........................................................................................... 15
Check Relay/ Detect Status ......................................................................................... 15
Administrator Number....................................................................................................15
CHECK ALL LOGGED DOOR ACCESS EVENTS VIA E-MAIL OR SMS.................16
USER COMMANDS............................................................................................................. 19
HOW TO RESET THE HARDWARE WHEN YOU FORGETYOUR PASSWORD.........24
HOW TO CHANGE THE NAME PLATE………………………………………………......25
QUICK PROGRAMMING VIA SMS AND OPERATION ............................................ 26
TROUBLESHOOTING (Q&A)....................................................................................... 27
SPECIFICATIONS .......................................................................................................... 28

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Thank you for purchasing SS1603-08 3G audio intercom. Please read this manual carefully before
using.
Be sure to keep this manual for future reference in case of any problem or question should arise.
IMPORTANT SAFTY INSTRUCTIONS
When using this SS1603-08 3G audio intercom, basic safety precautions should always be followed
to reduce the risk of fire, electric shock and personal injury. Please read the following before using
your equipment.
1. Follow all warning and instructions on the product.
2. Unplug all the connections of product before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
3. Do not use this product near water.
4. Do not use this product near an area where there is a potential of gas leaks or near any fumes
that can be explosive.
5. Do not place this equipment near or over a radiator or any other heat source.
6. Do not overload the wall outlet or power cord where the power adapter is installed. This can
result in fire or electric shock
7. Avoid spilling liquid on this equipment and do not insert any objects through the ventilation
slots.
8. Avoid using the equipment during an electrical storm. There is a remote risk of electrical shock
from lighting.

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SS1603-08 3GAUDIO INTERCOM INTRODUCTION
SS1603-08 3G audio intercom system is designed for multiple family complexes. It can dial up to 8
different families. When a visitor arrives at your property they will press call button on the intercom
which will then connect to a phone number, landline or mobile (up to 3 numbers per resident or family,
can be added which will be rung in sequence), once you answer the phone and speak to them you can
then open the gate from your phone and let them in remotely from wherever you are in the world by
pressing 1to trigger relay 1 or press 4to trigger relay 2
This system also have Mobile Access Control built in which recognizes your Caller ID and allows entry.
You can open the gates by dialing the SIM card number held within the unit to open your gates, when a
call is received, it is dropped and the Caller ID checked against numbers programmed and if there is a
match, will send a signal to open, any unknown callers will be ignored.
The unit is easily wired into your gate and garage systems and it does not need any special installation
or complicated wiring; it needs power only and an active SIM card.
Product Features:
1. 8 Call Button
2. Receive your intercom calls on your phone wherever you are
3. Open a gate or door lock from your phone
4. Calls up to 3 numbers in sequence, mobiles or landline telephones.
5. Up to 1150 user Caller ID Access Control
6. 2 relay outputs for optional easy control the gate opener or alarm parts
7. Blue backlit call button for easy night time operation.
8. Die cast aluminum vandal resistant design
9. Surface or flush mount styles
10. Installation and set-up are simple (SMS, APP)
11. Check log via SMS/ Email
12. Available with 12V –24VAC/DC input
13. Weather Proof IP 65

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SS1603-08 3GAUDIO INTERCOM WITH ACCESSORIES
Item
Description
Q’ty
1
SS1603-08 3G audio intercom
1
2
Power adapter
1
3
External 3 meter antenna
1
4
Mounting Bracket for antenna
1
5
Operational manual
1

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INSTALLATION
This 3G audio intercom is suitable for both flush and surface mounting.
SS1603-08 3GAUDIO INTERCOM UNIT
Call Button
Speaker
Microphone

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Wiring Diagram

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LED INDICATORS
1. LED “Intercom Status “ Indicator
LED
Status
Yellow (standby)
Flashes once per 5 seconds
Yellow (using)
Solid
2. LED ‘Network “Indicator
LED
Status
Green (ready)
Flashes once per 3 seconds
Green (searching)
Flashes once per second
Green (busy)
Solid
3. LED “ Power “ Indicator
LED
Status
Red (power on)
Solid
Red (power off)
Off
1. SIM card
You will need a regular voice and SMS text SIM card and capable of running on 2G/3G service.
1. Ensure the SIM card has calling credit, and can make and receive calls on a mobile phone
2. Check that the SIM does not have a PIN code request
3. Disable voicemail service on the SIM
4. Power should be OFF before inserting the SIM
2. Antenna
Install the antenna as high as possible on the top of the pillar for best possible reception.
3. Door Lock
Connect an electric door lock to terminals marked “door latch”.
4. Power Supply
Connect a 12 volt DC power supply to terminals marked “AC1, AC2”
The power supply should be capable of supplying a constant current of no less than 1amp.
5. After a final check of wiring , switch on the power
6. Allow 20~30 seconds for the unit to boot up and detect the network. Once successful connection
has been made, the unit will sound a confirmation tone and the status LED will begin flashing.

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SS1603-08 3GAUDIO INTERCOM OPERATION
Enter System Menu
There are three different modes under system menu.
1. Listener monitoring mode
2. Access control mode
3. Programming mode
To gain access to the system menu via dial in, follows these steps:
1. Call the telephone number of the 3G audio intercom
2. Wait for the intercom to answer and signal by one beep to enter system menu
3. Enter the password of the mode you would like to enter
4. Password correct one beep, password error 3 beeps.
5. 3 times failure attempt on password , hang up the call

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Enter Listener Monitoring Mode
1. Call the telephone number of the 3G audio intercom
2. This device will then verify your phone number with your predefined numbers.
3. You will hear a “Do” tone to enter listener monitoring mode by pressing【*13*1212＃】
where 1212 is the password.
4. You are now in the” listener monitoring mode”.(you can hear the live sound of the
intercom’s surrounding environment)
* Under this mode speaker is OFF.( 35＃: turn on speaker )
* You can still control the relay output when you are under listener monitoring mode but
speaker must be ON status.
EnterAccess Control Mode
1. Call the telephone number of the 3G audio intercom.
2. This device will then verify your phone number with your predefined numbers.
3. You will hear a “Do” tone to enter access control mode by pressing【*33*5678＃】where
5678 is the password.
4. The door will be opened after enter the correct password
*(To open the door by password, if the number is not stored in the access control section)
Enter Programming Mode
1. Call the telephone number of the 3G audio intercom
2. This device will then verify your phone number with your predefined numbers.
3. You will hear a “Do” tone to enter into programming mode by pressing【*12* 1234＃】where
1234 is the password.
4. You are now in the “programming mode”
Note: At the end of each command there can be one of the two indications:
Successful: a long “beep” tone, failed:three short “beep” tone.
5. To make changes on settings please refer to the user commands.
6. To end programming mode just hang up.
NOTE:
*To be successful in programming, originate a call from a land line and enter the digits slowly or using
programming by text message.

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Programming
Programming can be carried out either by dial into the 3G audio intercom or by text message
(Certain programming feature can only be set up by text message, please refer to user commands.
Programming by text message
Programming by text message is the simplest way to customize the settings of the 3G audio intercom
and add or delete telephone numbers. Simply send texts in the format to the telephone number of the
SIM within the 3G audio intercom.
Note:
1. A Single SMS text messages is limited to 140 characters.
2. You can program many different user command codes in one text message with SMS command
format. *12*1234 # [command Code1] # [command Code 2] # [command Code3] #........
3. Each SMS must start with the pass code , default 1234 in the following format *12*1234 #
Followed immediately by a command.
4. To program a call button numbers DO NOT enter country code, just the complete number as
you would dial it.
Example:
Storing a call button phone numbers (Max 3 numbers) and delete 2&3 phone numbers.
058 57235 (landline number 1)
086 5682554 (mobile number 2)
086 2235644 (mobile number 3)
SMS format: (storing a call button phone numbers)
*12*1234#108105857235#10820865682554#10830862235644#
SMS format: (delete 2&3 phone numbers from a call button)
*12*1234#1082*#1083*#
User command code CORRECT
SMS format:
*12*1234#108105857235#10820865682554#10830862235644#
SMS reply:
*12*1234#108105857235#10820865682554#10830862235644# OK
User command code ERROR (user command 19error)
SMS format: *12*1234#108105857235#190865682554#10830862235644#
SMS reply: 108105857235#190865682554# Error
Command to use: *12*1234#1[XX][Y][ phone number]#
XX= call button 01~08
Y= number 1, 2 or 3

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Progrmming by call
Note: programming by call can’t be used from telephones which are already programmed to
open the door when they dial the 3G audio intercom but you can disable Caller ID display
(withhold the number) in the mobile before using.
To gain access to the programming mode by call follows these steps:
Example:
Storing a telephone number for dial in door release
Enter Programming Mode by Pressing…..
*12*1234# (1234 is default password)
A successful pass code will produce a single long beep. A failed attempt will produce 3 short
bleeps.
You may now program up to 1150 telephone numbers into memory.
Use the following commands to program the unit
* Insert international country code (1~3 digits): 71 [ country code] #
* Add a number (up to 1150 numbers):72 [relay][telephone number] #
* Delete a number: 73 [ telephone number ] #
* Delete all numbers: 73*#
ACCESS CONTROL OPTIONS
1. Caller ID recognition
2. Enter password code by call or send SMS
1. Caller ID recognition
If your number is saved inside the intercom memory, just dial the SIM card number held within
the unit to open your gates and it will activate the door or gate without answering your call.
* For Caller ID recognition to open the door or gate you need to program the mobile numbers
and country code into the memory before using.

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Example:
Ireland Country code: 353 (UK: 44 / USA: 1) Do not use any leading zeroes.
086 5683624 (mobile number 1)
086 5682554 (mobile number 2)
086 2235644 (mobile number 3)
Command to use: *12*1234#71[country code]#72[relay] phone number] #72[relay][ phone
number] #72[relay][ phone number] #.......
SMS format:
*12*1234#71353#7210865683624#7210865682554#7220862235644#
To delete phone numbers of dialing in to open
SMS format: (to delete phone number 1 and 2)
*12*1234#730865683624#730865682554#
SMS format: (to delete all numbers)
*12*1234#73*#
2. Enter password codes by call or send SMS
If your number is not saved in the intercom memory, it will answer the call. Enter the
Password code on your telephone keypad or just send a SMS to activate the door or gate
*33*5678# (trigger relay 1)
*34*5678# (hold relay 1)
*35*5678# (release relay 1)
*This is for door open option for telephone numbers not stored.
*36*5678# (trigger relay 2)
*37*5678# (hold relay 2)
*38*5678# (release relay 2)

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Check GSM signal strength (0~31 levels)
When a request for 3G signal strength SMS is sent to the 3G audio intercom it will reply with a
signal strength code and service provider name. The code will be between 0~31 means the
signal level is from poor to best.
Example:
SMS format *20#
SMS reply: Vodafone Signal Level = 31 【Signal is very strong】
Check Relay And Detect Status
You can send SMS command code to check relay/detect status.
SMS format *22#
SMS Reply Relay1= release, Relay2= hold, Detect =ON，IN1= ON
Remark:
Terminal mark”Detect” (see wiring diagram) is for you to connect a door reed switch. The gates
would have a reed switch wired through the”DET”input to ground. It’s used by the user to check if
the gates are open or closed.
Administrator Number
Once the administrator number is stored, the unit will only accept programming from this number
and only via SMS programming.
Example:
Program a mobile number as an administrator number via SMS
Mobile number: 0865682554
Command to use *12*1234#74 [Admin number]#
SMS format *12*1234#740865682554#
To delete the Admin number *12*1234#74*#

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CHECK ALL LOGGED DOOR ACCESS EVENTS VIA E-MAIL OR SMS
This system allows you to check the history of all logged door access events including call-out
number used, Caller ID number used or PIN code used (keypad version) via E-Mail or SMS.
There is a list of commands you need and examples to guide you on the settings for this feature.
Please setup following required parameters and commands before you can use it.
1. Via E-Mail
NOTE: G-mail doesn’t support this feature.
o.
Function
SMS command codes
1
Auto sending logged events
*12*1234#83[N]#
N= 0 (sending when it reaches 100 events) - default
N=1(sending when it reaches 200 events) - max)
Sending record when it reaches 200 events / command code example: *12*1234#831#
2
Sending logged events via e-mail
*12*1234#84[N]#
N=0 (no saving /sending events)
N=1 (via SMS, 4 events limited per SMS)
N=2(via E-mail)
Sending logged events via email / command code example: *12*1234#842#
3
GPRS parameters setting
*40*1234#APN, auth_type,user name,password#
auth_type: 0= none / 1= PAP / 2= CHAP
Command code
Example:
4
E-mail parameters setting
( Doesn’t support Gmail)
*41*1234#type,SMTP server,port,user name, password,
e-mail address, e-mail sender name#
Type: 1= normal / 2= SSL/TLS
Command code
Example :
5
Recipient & Carbon copy settings
*42*1234# recipient e-mail address, recipient name,
carbon copy e-mail address, carbon copy name#

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Commande code example:
No.
Function
SMS command codes
6
E-mail subject setting
*43*1234# e-mail subject#
Command code Example:
7
Immediately sending request logged
events via email or SMS
*44*1234#
SMS reply: successful or failed
8
Check parameters setting
*4[N]*1234#
N=0( reply GPRS parameters)
N=1 ( reply e-mail parameters)
N=2 ( reply recipient & carbon copy)
N=3 ( reply e-mail subject)
Check GPRS parameters setting / Command code example: *40*1234#
9
Mobile number for receiving logged
events via SMS
*12*1234#85[mobile number.]#
10
Delete mobile number for receiving
logged events via SMS
*12*1234#85*#
11
Clock Sync- auto time calibration after
power fail
*12*1234#86[SIM phone number held within the intercom]#
12
Delete the phone number for clock
Sync
*12*1234#86*#

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2. Via-SMS
There are 3 programming codes you will need to make this feature work
You can program many different user command codes in a single text message with SMS command
format. *12*1234 # [command Code1] # [command Code 2] # [command Code3] #........
Example:
Mobile number for receiving logged events 0907967223
SIM phone number held within the unit 0948778458
*12*1234#841#850907967223#860948778458#
Send *44*1234# to check logged events
Log format:

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To gain access to the different modes and control relay via SMS or call
No.
Function
command
Description
Default
1
Enter Programming Mode
*12* [ password ] #
Programming by calling
1234
2
Enter Monitoring Mode
*13* [ password ] #
To hear the surroundings where
the intercom installed
1212
3
Enter Access control
Mode (Trigger relay 1)
*33* [ password ] #
Password mode access option
5678
4
Hold Relay 1
*34* [ password ] #
To hold relay to keep door
opened
5678
5
Release Relay 1
*35* [ password ] #
To release relay for door close
5678
6
Trigger relay 2
*36* [ password ] #
Password mode access option
5678
7
Hold Relay 2
*37* [ password ] #
To hold relay to keep door
opened
5678
8
Release Relay 2
*38* [ password ] #
To release relay for door close
5678

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User commands to check system info & control relay via SMS
Note: for these function codes there is no need to start with *12*1234# in the command codes just simply use the
command as below.
No.
Function
Command
Reply
1
check signal strength
*20#
Signal Level 0~31 from poor to best
Service provide name, network
2
Check stored numbers
of dial- in to open
*21#
I [ number]…..E (N)
I：dial in to open numbers list
E：End
N：Next SMS
3
Check relay / detect status
*22#
Relay 1[ status], Relay 2[ status],
Detect [ Input ], IN1 [ Input ]
Status: hold/ release/ trigger
Input: on/ off
4
Check detect SMS content
*26*1234#
Default PWD 1234
Detect PIN Trigger
5
Check intercom move
detection SMS content
*27*1234#
Default PWD 1234
Case open
6
Check power loss
SMS content
*28*1234#
Default PWD 1234
Power loss
7
Check power active
SMS content
*29*1234#
Default PWD 1234
Power active
8
Check input 1 triggered
SMS content
*30*1234#
Default PWD 1234
IN1 trigger
9
Check stored numbers of
an apartment
( dial out)
*31*1234#[call button No. 01~08]#
(PWD default 1234)
Call button No. / 123456
1.Tel No.1
2.Tel.No 2
3.Tel No.3
123456: relay 1 and 2 trigger/
hold/ release codes
●SMS data error
(Only 0~9、* are available)
SMS Data Error
●Function code error
Function Code Error