Galaxy Buds2 Operating instructions

How to properly use your Galaxy Buds2
Galaxy Buds2 are wireless earbuds which allow you to listen to music or answer incoming
calls after connecting them to your mobile device even while doing other activities, such as
working out. Follow the guide below to properly use your new Galaxy Buds2.
Before you try the recommendations below, be sure to check if your device's software and
related apps are updated to the latest version. To update your mobile device's software, follow
these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Wear the earbuds to fit your ears
To get the best sound and active noise canceling, the earbuds have to be positioned correctly in
your ears. If you don't wear the earbuds properly, they may not work, or the sound quality may
be poor. Use a pair of ear tips that fit your ears and follow the steps below to wear them
correctly.
Step 1. Hold the upper and lower sides of each earbud and remove them from the charging case.
Step 2. Check the direction of each earbud.

Step 3. Hold the earbuds so that you see the imprinted direction marks and insert the earbuds
into your ears until they fit comfortably.
The touch-sensitive sensors will detect that you are wearing the earbuds when you put them on.
Then, the earbud will emit a sound informing you that the earbud is detected.
It is important to make sure that all outer microphones are not covered and are exposed
completely. If one microphone is covered by your ear, your earbuds may not be able to
recognise your voice properly. If your earbuds do not detect your voice well, such as when
saying that you want to use Bixby, please check if the microphones are covered by your ear and
try adjusting the position of the earbuds you are wearing.
If you want to make sure that you are wearing the earbuds properly or not, you can use the
Galaxy Earbud fit test. Find out more at 'Find the best fit for your ears with the Galaxy Earbud
fit test' with Samsung Support.
Note:

 If the touch-sensitive sensor does not make contact with your ear, the earbud may not
work. Use the ear tips that fit your ears if you do not hear a sound informing you that the
earbud is detected.
 If the earbuds are not positioned correctly in your ears, features like calling through the
earbuds may not work. Use a pair of ear tips that fit your ears and wear the earbuds
properly.
 Follow all posted warnings and directions from authorised personnel in areas where the
use of wireless devices is restricted, such as airplanes and hospitals.