Gallagher SMB Demonstration Suitcase User manual

Gallagher
SMB Demonstration Suitcase
User Guide
Gallagher SMB Demonstration Suitcase NZ/AU: C500900
Edition 1 | December 2021

Introduction
Thank you for choosing Gallagher SMB.
The Gallagher SMB Demonstration Suitcase has been specifically designed as a sales and
training tool to enable you to demonstrate the Gallagher SMB solution.
Contents
Check the suitcase contains the following items:
• 1 x SMB Controller (C500100)
• 1 x SMB HBUS 8In Board (C500680)
• 1 x SMB HBUS 8In 4Out Board (C500684)
• 1 x SMB Fire Relay & Fuse Board (C500993)
• 1 x Power Supply 3.5A (C200340)
• 1 x I/O Board Mounting Plate (C200001)
• 1 x Permaconn Kit (NZ C500609 or AU C500610)
• 1 x T15 Reader (C500481)
• 2 x SMB Key Tags (C500470/C500471)
• Switches to allow for simulation
Dimensions
The external dimensions of the suitcase are:
Length: 53 cm
Height: 42 cm
Width: 21 cm
Shipment weight: 9.7 kg
Compatibility
The Gallagher SMB Web Apps are compatible with Chrome, Safari, and Edge browsers.
The Gallagher SMB Mobile App is compatible with the following mobile phones:
• iPhone 7 or later, iOS 13.0 or later
• Android devices version 5.0 (Lollipop) or later and Chrome 70 or later

Configuration
The suitcase has the following factory configuration:
Door simulation
• Door Open:
Switch position 0 Door closed
Switch position I Door open
• Forced Door:
Switch position 0 Door lock is closed
Switch position I I Door lock is open
• Request to Exit:
Switch position 0 Door REX is closed (request to exit)
Switch position I Door REX is open (normal)
Inputs and outputs
The hardware within the suitcase is pre-wired to support a fictional site.
Input Connection
Input 9 Door Open Sensor
Input 10 Door Lock Sensor
Input 11 Door Request to Exit
Input 13 PIR
Input 14 Reed Switch
Input 15 Battery Low
Input 16 Mains Failure
Output 1 Door Unlock Relay
Output 2 Siren

Site
Use the image below to provide context when configuring and demonstrating the solution.
T15 Access Reader
STORE ROOM
AREA
OFFICE AREA
Roller Door Reed Switch
Office 3600PIR
User
You will be required to use your mobile phone to demonstrate the Customer App. You can
invite users to your fictional site, and allocate roles, so they can experience the product.
Name: John Smith
Role: Key Account Holder (Site Manager)
Privileges: Arm, disarm, lock/unlock doors, access all areas, receive incident notifications,
and manage users

Power on
Connect an IEC power cord (not supplied) from the 3.5 A Power Supply to an AC power outlet.
Switch ON. The controller and router will receive power.
You will need to perform a one-activation of the router. Once activated, ensure your location
has an adequate cellular signal.
Activate the router
1. Log into the Atlas Portal https://admin.permaconn.com/
2. Select the Fleet tab then Activate.
The 'Device Activation' screen displays.
3. Enter the PM54 serial number (located on the white label).
The 'PM 54v2 Activation' screen displays.
4. Complete the following fields:
Field Description
Usage Mode Select Router
Name Enter the site's Name
5. Select Next. The wizard navigates to the next screen.
6. Select Activate then OK. The controller will automatically connect to the cloud via the
cellular router and come online.

Site creation
1. Log into the Gallagher SMB Configuration Web App:
https://app.halo.gallagher.com/installer/
2. Select New Site.
The 'New Site' lightbox displays.
3. Enter a name for the site. For example 'Sample Site - Demo'. Append the word 'Demo' to
the site name. Note: Demo sites will not be charged subscription fees. Gallagher will audit
the number of demo sites per partner.
4. Tick the 'Site uses tags' checkbox.
5. Complete the 'Key Account Holder' details, then select OK.
Field Description
First Name Enter John
Surname Enter Smith
Email Enter your Email
Phone Enter your Phone number. Check the country code to ensure the SMS two-
factor code is sent to your phone number.
When the site is activated, you will receive an email invite to the site, allowing
you to demo the Customer App using your phone.

Controller assignment
1. Select Scan controller QR code.
2. Capture an image of the controller's QR Code using your phone and present the image to
the laptop. The 'Physical ID' pop-up displays. Select OK to confirm the controller's ID.
The controller will download the latest firmware and update its default configuration.
3. Select the Controller.
The 'Controller 1' lightbox displays.
4. Disable the controller's front and rear tampers, then select OK.
Input and output configuration
1. Select Input 9.
Rename to "Door Open Sensor". Select OK.
2. Select Input 10.
Rename to "Door Lock Sensor". Select OK.
3. Select Input 11.
Rename to "Door Request to Exit". Select OK.
4. Select Input 13.
Rename to "Office PIR". Select OK.
5. Select Input 14.
Rename to "Roller Door Reed Switch". Change Sensor to Reed Switch. Change Alarm
Response to Secure Alarm. Select OK.
6. Select Output 1.
Rename to "Door Unlock Relay". Select OK.
7. Select Output 2.
Rename to "Siren". Change Output to Siren. Configure the Maximum On Time to 3
Minutes. Select OK.
8. Select the orange toggle to disable input 12 and inputs 1-8.
Note: During a demonstration it may be useful to explain that unused inputs should
always be "disabled". This helps speed up the installer testing of the system and ensures
inputs do not display "tampered" on the customer’s phone.

Area configuration
1. Select the AREAS tab, then select Area 1.
The 'Area 1' lightbox displays.
2. Rename to "Office".
3. Select Assign Outputs and select Siren as an Alarm Output.
The siren will activate when an alarm is triggered.
4. Select OK.
5. Select Add New. Select Area.
The 'New Area' lightbox displays.
6. Rename to "Store Room".
7. Select Roller Door Reed Switch.
8. Select Siren as an Alarm Output.
The siren will activate when an alarm is triggered.
9. Select OK.

Door configuration
1. Select the HARDWARE tab.
2. Select Add New. Select Door.
The 'New Door' lightbox displays.
3. Rename to "Office Door".
4. From the Open Sensor drop-down, select the "Door Open Sensor" input.
5. From the Lock Sensor drop-down, select the "Door Lock Sensor" input.
6. From the Area drop-down, select the "Office" area.
7. From the Request to Exit drop-down, select the "Door Request to Exit" input.
8. From the Lock Type drop-down, select "Mortise".
9. From the Reader drop-down, select "Reader 1".
10.From the Unlock Relay drop-down, select the "Door Unlock Relay" output.
11.Select OK.

Publish changes
Select Publish to publish your configuration to the controller.
Commission site
1. Select Commission site.
You will then be requested to complete the system tests, marking each item test result as
"Passed" before you can activate your site.
Note: This step in the installation process is where the technician will need to walk-test
the site to check wiring and configuration is all correct.
2. Before the site is activated the Commissioning Report can be viewed or downloaded as
required. This document can be provided to the Key Account Holder as evidence that the
site has been commissioned and is functioning correctly.
Activate site
Select Activate site.
Once the site is activated, the Key Account Holder (you) will receive an email invitation to
download the Customer App on your phone, to complete the registration. Open the email from
your phone and follow the instructions.
You should now be able to interact with your system using the Customer App on your phone.

Demo script
Use the following script as a guide when demonstrating the Customer App.
Two-factor logon The Customer App supports two-factor logon for Site Managers and Site
Admins. This feature is provided by FIDO. These users must authenticate
themselves before using the app.
Alarm Arm and disarm the site. Arm and disarm individual areas.
Arm the site, then toggle the PIR or Reed Switch. The Siren will illuminate.
Observe the incident in the Customer App.
Incidents Demostrate closing the above incident. Demo the Past Incidents page.
Incidents older than 24hrs are automatically closed by the system.
Access Disarm the site. Open the Customer App and present your phone at the
reader. The phone will communicate with the reader using Bluetooth®.
Access will be granted. The Door Unlock Relay will illuminate. Toggle the
Door Open Sensor and Door Lock Sensor to simulate opening the door.
Toggle the Door Request to Exit to simulate exiting the site. The Door
Unlock Relay will illuminate.
Remote unlock Using the Customer App, unlock the door. This is an unlock override that
will unlock the door until the next schedule change.
Door schedule Explain the door schedule and 'First Card Unlock' feature.
This feature negates public holidays.
History Explain the History page.
Local Arming If the user has internet connectivity on their phone, they can arm and
disarm locally or remotely. Demonstrate arming and disarming without the
internet. Enable Airplane Mode on your phone. Approach the reader (within
the Local Arming Range). Connect to the reader using Bluetooth®. Arm and
disarm the site.
My Team Explain the My Team page. Invite users to your site. Allocate different roles
so they experience the Customer App.
Note: A Site Member must authenticate themselves to register but after
registration they are not required to logon. They use their phone like a card.
Key Tags Assign a Key Tag to yourself. Disarm the site, then request access using the
tag.
Settings Explain the Settings page. Explain the Late to Arm Notification, Installer
Mode, Contact Installer, and Critical Alert Notifications.

Additional resources
Select the link below to open the document.
• Sales Assist
• Customer Brochure
• Installer FAQ
• Solution Datasheet
Bluetooth®connection settings
To adjust the read range for the reader, select the HARDWARE tab, then Reader 1.
The Bluetooth®Connection Settings are displayed in the 'Reader 1' lightbox.
The values for these settings require the phone to be presented close to the reader for the
credential to be read. During a demonstration it may be useful to explain these settings.
For example, increasing the Door Connection Range will enable the phone to be presented
from a greater distance for access decisions. This may be useful for outdoor mounted reader
locations/vehicles.
Likewise, increasing the Local Arming Range will enable the phone to connect further
away from the reader when arming/disarming using Bluetooth®(when no internet/cellular
connectivity is available for the phone). This may be useful when arming/disarming using
Bluetooth®from outside the site.
Disclaimer: Please note that information contained in this document is intended for general information only. While every effort has been taken to ensure accuracy at the date
of the document, there may be errors or inaccuracies and specific details may be subject to change without notice. Copyright © Gallagher Group Ltd.