GAOMON PD2200 Installation guide

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PD2200
Pen Display
FAQ

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PD2200 FAQ Contents
1. Warranty & Compatibility & Specification of PD2200................................................................................... 3
1.1 Warranty Policy........................................................................................................................................... 3
1.2 Operation System & Art Program Compatibility........................................................................................3
1.3 Specifications & Features........................................................................................................................... 4
2. How to set up PD2200 on Windows/Mac?.................................................................................................5
2.1 How to set up on Windows OS?.................................................................................................................5
2.2 How to set up on Mac OS ?........................................................................................................................ 7
2.3 How to connect PD2200 with Windows/mac computer......................................................................... 10
2.4 OSD Setting & How to adjust Color?........................................................................................................ 11
How to Adjust Color?......................................................................................................................................12
3. Displaying Issues & Solutions....................................................................................................................13
4. Pen Issues & Solutions...............................................................................................................................15
5.Other FAQS................................................................................................................................................. 18
5.1 How to Customize Express Key Functions in Difference Drawing Programs ?........................................ 18
5.2 How to sign/write on Microsoft office files: Word/Excel/PowerPoint & OneNote?...............................18
5.3 How to Comment, Highlight and Sign/Draw on PDF (Acrobat Reader DC)?............................................22
5.4 How to use Duplicate Mode & Extend Mode...........................................................................................26
6. How to contact GAOMON service team?................................................................................................. 29

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1.Warranty & Compatibility & Specification of PD2200
1.1 Warranty Policy.
1 Year Warranty: We cover 1 year warranty for non-human made damages or accident damages . For
example, breaking screens accidentally or losing the accessories are not within the range.
Tech Support: We offer tech supports to our customers. Welcome to contact us for tech support.
GAOMON After-sale service team: [email protected]
1.2 Operation System & Art Program Compatibility.
1.2.1 OS Compatibility
GAOMON PD2200 Pen Display is NOT a standalone product. It cannot work alone. It has to be connected
to a laptop or desktop computer which runs Windows 7 or above version OS, or Mac 10.12 or above
version OS. It doesn’t work with Chrome OS, or Linux Os.
If you are using Windows or Mac OS, please download driver here:
https://www.gaomon.net/plus/list.php?cateId=14&type=Driver&system=0&Keyword=&tid=9#pcb
1.2.2 Art Program Compatibility
Our tablets are compatible with most drawing software. Free software like Krita, gimp, fireplaca,
Meidibang, inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint,
sketchbook, Sai version2,etc.
For more details, please refer to the Compatibility file.

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1.2.3 E-Learning Software Compatibility
GAOMON PD2200 is compatible well with distance learning software Blackboard Collaborate
Ultra ,Whiteboard in Zoom, Kaltura, Google etc.
1.3 Specifications & Features
PD2200 Product Information
Model
PD2200
Brand
GAOMON
Color
Black
Digital Pen
ArtPaint AP32
Pen technology
Battery-free Electromagnetic Resonance
Pressure Sensitivity
8192 Levels
Pen Resolution
5080 LPI
Gamut
92%NTSC
Brightness
220cd/m2
Display Color
16.7M(8bit)
Viewing Angle
89°/89°(H)/89°/89°(V) (Typ.) (CR＞10)
Dimension
522*316*91.5mm/ 20.55*12.44*3.6inch
Working Area
476.64 * 268.11mm/ 18.77*10.56inch
Accuracy
±0.3mm
Sensing Height
10mm
Report Rate
≥266PPS
Signal Output
HDMI, USBA, DC
Weight
6.25KG
OS Compatibility
Windows 7 and above,
macOS 10. 12 and above
Art Program Compatibility
Free: krita,gimp,medibang, firealpaca, etc
Paid: Photoshop, Adobe illustrator, adode premiere,
adobe after effect, sai version 2, clip studio paint, etc
What’s in the box?
Pen Display PD156 PRO, Digital Pen AP32, Pen
Holder (8 Nibs), Usb-A to Usb-A Cable, Hdmi to
Hdmi, DC cable, AC Adapter, Quick Start Guide
Guaranty
We cover 1 year warranty basing on non human
made damage and non accident damage.
GAOMON Service
[e-mail]

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2.How to set up PD2200 on Windows/Mac?
2.1 How to set up on Windows OS?
1). Please well connect all of the cables: USB , HDMI, Power Cord.
2). Close all art programs and anti-virus program first.
Make sure there is no anti-virus program running here.(You can still run anti-virus program while the
issue get confirmed and fixed)
3).Please uninstall the previous GAOMON driver clearly first.
Go to Control Panel---Programs and Features---uninstall current exist GAOMON Driver--also make
sure no other brands tablet driver. (VERY IMPORTANT).
4).Download driver here: https://gaomon.net/ and install the driver.
Please right-click the driver setup icon, whose file extension is ‘.exe’, in the installation file and select
‘Run as administrator’ from the drop down list.
(Run as an administrator before installation , not after installation.)

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5).After installing GAOMON Driver, please test whether the pen can move cursor like a mouse normally.
If the pen can move cursor like mouse normally, you can customize express keys inside GAOMON Driver
now.
6)And please download drawing programs online to use with GAOMON PD2200.Our tablets are
compatible with most drawing software. Free software like Krita, gimp, fireplaca, Meidibang,
inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai
version2,etc.
Any suggestions and questions, please feel free to tell us. You can find us from ►【GAOMON SUPPORT
TEAM：https://www.gaomon.net/after-sales/】

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2.2 How to set up on Mac OS ?
1). Download driver here: https://gaomon.net/
-- Click the installation package ----Drag 'GAOMON Tablet ' icon upon 'Applications' and hold on for a
while until it enters in 'Applications' folder---- Double click 'GAOMON Tablet' and select 'Open' to run the
driver. Now the GAOMON Driver is installed.

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If your Mac OS version are mac 10.14 , 10.15, Mac 10.14 or above OS , please kindly remember to give
GAOMON Driver permission to normally function on your mac. If your Mac OS is lower than Mac
10.14, please skip following part.
1) After installation, press one of the tablet express key and it will pop out a box 'Accessibility
Access' . Then click 'Open System Preferences' to bring out 'Security & Privacy' box. Don’t click
“Deny”!
2) Click the lock icon and input your password-->Tick 'Tablet Driver Agent'--> Click '＋' and it will
bring out another box.
3) Go Applications--> find out 'GAOMON Tablet' and click 'Open'

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4) Tick 'GAOMONTablet' circled in red and click the lock icon. Then we can draw freely on the tablet.
Now you get the permission to use GAOMON Tablet Driver on your Mac OS.
Any suggestions and questions, please feel free to tell us. You can find us from ►【GAOMON SUPPORT
TEAM：https://www.gaomon.net/after-sales/】.

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2.3 How to connect PD2200 with Windows/mac computer
Scenario 1
Step : Connect the pen display to PC with the USB-A cable & Mini HDMI cable & AC Cable plug inserted into the pen
display, and the USB-A cable & HDMI cable & Power cable inserted into the computer. (The Power cable plug inserted
into the Power Adapter is for power supply)
Note: If there is no response on the pen display or a flashing screen occurs, plug the five connectors firmly and
corrrectly,no any gap left. The cable interface maybe a little tight,please press harder.