Garner TS-1XT User manual

1-800-624-1903
Tel: [phone] Fax: [phone]
GarnerProducts.com
10620 Industrial Avenue, Suite 100, Roseville, CA 95678
The World Leader
In Data Elimination
Operator Manual
TS-1XT
4075-483A Manual, Operator TS-1XT 10-31-2019
Specifications subject to change without notice.
T S -1X T

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IMPORTANT SAFETY NOTES
No operator-serviceable parts inside
unit. Maintenance to be done only by
trained personnel.
High Voltage exists inside unit even
when equipment is not under power.
All trouble shooting and wiring checks
must be performed by a qualified
electrician or authorized plant
personnel.
Disconnect main power and unplug
unit from the wall before installing
or removing device or servicing
equipment.
PACE MAKER USERS
Due to stray magnetic fields, consult
your physician before operating.
A non-shielded power cord may
be used to connect AC power to
the system. Use only power cords
approved by Garner Products.
For continued protection against risk of
fire, replace fuses with fuses of same
types and ratings only.
Airflow is important. Do not cover
chassis ventilation slots or block
enclosure openings.
Check input voltage selection; if not
compatible with wall voltage, have
technician qualified by Garner Products
modify wiring inside this system before
connecting system plug to wall voltage.
Unplug power cord from the wall to
disconnect power to the system.
CONTROLS AND INDICATORS
POWER Button (RED) The power button switches the power on and off.
Media Drawer The media drawer holds the media to be degaussed and activates and deactivates
the degaussing cycle when in the closed and open positions.
LCD display The LCD display gives status, automatic count, total count, software version, field
strength, user instructions and fault messages.
LCD DISPLAY DEGAUSSING INSTRUCTIONS
The following information appears on
the LCD Display from power-up through
one automatic degaussing cycle:
Automatic Degaussing
Step 1: Press POWER button ON
Displays Manufacturer.
Displays Degausser Model.
Displays current firmware version.
Displays total erasing cycles. Number on left indicates
number of times the counter reached 50,000.
Ready for media to be placed in the Media Drawer.
Counter for erase cycles from power up.
Step 2: Open media drawer, insert media,
and close drawer
Close the drawer. The erase cycle starts automatically.
Displays capacitor charging status.
Displays erasure status.
Visual indicator of erasing field strength and erasure
results.
Step 3: Open drawer and remove media
Opening the drawer completes the cycle and Session
# will appear.
Ready for next cycle. Closing the drawer starts the
next cycle.
INITIATION
Introduction
The Garner TS-1XT series are continuous duty capacitive
discharge degaussers. The units are designed to erase
hard drives and tape cartridges that fit inside the drawer.
Inspection
Inspect the degausser for shipping damage as soon as
it is unpacked. If the degausser or any accessories are
damaged or fail to operate correctly, notify carrier and
contact your dealer immediately.
INSTALLATION
Power Plug
Plug the IEC connector attached to the power cord supplied
into the receptacle on the back of the unit.
Location
The degausser must be placed on a flat, hard surface.
Keep at least a 15 cm (6 inch) distance from any object
that may interfere with the cooling fan exhaust located on
the backside of the degausser.
Cooling
Forced air-cooling is used to maintain safe operating
temperatures within the degausser. To ensure proper
cooling, do not block the air-intake and maintain at least a
15 cm (6 in.) distance from the back of the degausser to
any obstacle.
US
LCD DISPLAY ERROR CODES
Charge Error
The LCD displays “Charge Error”. This error indicates that
the degausser failed to charge to the determined power
level necessary to successfully erase the media in the
degaussing chamber.
Action: Turn off the degausser for one minute and restart.
(Turning off the power to the degausser will clear the error.)
If error persists, call customer support.
Gauss Error
The LCD displays “Gauss Error”. This error indicates the
erasing field may not have been adequate to effectively
erase the media in the degaussing chamber.
Action: Turn off the degausser for approximately one
minute. Turning off the power to the degausser will clear
the error. Turn the degausser back on. To initiate the
degauss cycle with media already in the media drawer,
open the media drawer and close it. The media in the
degaussing chamber will be erased if the field is sufficient
otherwise the “Gauss Error” will persist on the LCD screen.
If error persists, call customer support.
Media Drawer Open Error
The LCD displays “Drawer Open”. This error indicates that
the Media Drawer is not completely closed. The degausser
continuously checks to see if the Media Drawer is closed.
If the drawer is not closed, the “Drawer Open” will persist
on the LCD. Once the drawer is closed, the degausser will
automatically continue the erase function.
Action: Check to see that drawer is seated in detent.

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DISPOSAL
Disposing of the machine:
Dispose of the machine in an environmentally sound
fashion at the end of its useful service life. Do not
dispose of any of the parts included in the machine or its
packaging with household trash.
US
This shipment was packaged and delivered to the carrier with utmost
care to ensure safe delivery of goods to you, our valued customer.
PLEASE RETAIN ALL SHIPPING MATERIALS FOR FUTURE USE.
In the event that you need to transport the unit to a different location or
to the factory for repair service, you must package it for safe delivery.
Failure to do so may result in freight damage and will void the factory
warranty. Please contact Garner Products, Inc. at [phone] for
further information if required.
* All mounting hardware must be removed prior to degaussing.
SPECIFICATIONS
Part Numbers TS-1XT, TS-1XTE
Certifications CE
Magnetic Field 2 Tesla (20,000 Gauss) nominal
Erasure Verification SCAN-1 included IRONCLAD optional
Charge Time 15 seconds (nominal)
Throughput
(hard drives per hour)
Up to 1300 (1.8 in.)
Up to 875 (2.5 in.)
Up to 150 (3.5 in.)
Media Hard drives: Laptop, standard, and network drives*
up to 1.25 in. in height
Tape media: All LTO, all DLT, AIT, 2590 Series,
8mm, and others
Power TS-1XT: 110~125VAC ±5%, 50/60 Hz
TS-1XTE: 90~250VAC ±5%, 50/60 Hz
Power Consumption During standby: 108W
During charge: 1272W
At the time of erase: 120W
Degausser System Capacitive Discharge
Duty Cycle Continuous
Drawer Capacity (HxWxD) 1.25 x 4.3 x 5.9 (in.) 31.8 x 108 x 148.6 (mm)
Temperature 41°F - 104°F (5°C - 40°C)
Humidity 10%H - 40%H (without condensation)
Weight 105 lbs. (47.67 kg)
Size (HxWxD) 16.9 x 9.8 x 24.8 in. (429.5 x 247.7 x 628.7 mm)
Warranty TS-1XT: One-year manufacturer’s limited warranty
standard, optional three year limited warranty
available.
TS-1XTE: One-year manufacturer’s limited
warranty standard.
Made in U.S.A. By Garner Products, Inc.

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GARNER PRODUCTS, INC. LIMITED WARRANTY
AND WARRANTY RETURN POLICY
Garner Products, Inc. (“Garner”) warrants this Garner-branded product (“Product”) against defects in materials and workmanship for
a period of ONE (1) YEAR from the date of purchase by the original end-user (“end-user”) as evidenced by end-user’s packing slip or
invoice (“Warranty Period”). No Product may be returned except upon prior written permission by Garner and shipment to factory with
transportation charges prepaid.
If a valid claim is received within the Warranty Period, at its option, Garner will either: (1) repair the Product, (2) exchange the Product,
or (3) request that end-user replace parts with new or refurbished user-installable parts that Garner provides in fulfillment of its warranty
obligations. A replacement Product or Part, including a user-installable part that has been installed in accordance with instructions
provided by Garner, assumes the remaining warranty of the original Product.
Garner is not responsible for damage arising from failure to follow instruction relating to the Product’s use. This warranty does not apply
to: (a) cosmetic damage, including but not limited to scratches, dents and broken plastic; (b) freight damage; (c) consumable parts; (d)
normal wear and tear or otherwise due to the normal aging of the Product; (e) damage caused by accident, abuse, inadequate wiring,
power surge, rust, corrosion, neglect, misuse, liquid contact, fire, earthquake or other external causes; (f) damage caused by operating
the Product outside the permitted or intended uses described by Garner; (g) damage caused by service performed by anyone who is
not a representative of Garner or a Garner authorized service provider; (h) a Product or part that has been modified to alter functionality
or capability without the written permission of Garner; or (i) if any Garner serial number has been removed or defaced.
No Garner dealer or reseller is authorized to make any modification, extension, or addition to this warranty.
DISCLAIMER
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
GARNER DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS,
TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, GARNER LIMITS THE
DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THE EXPRESS WARRANTY AND RETURN POLICY
DESCRIBED HEREIN.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL
GARNER BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING
BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF
BUSINESS; LOSS OF GOODWILL; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT
OR CONSEQUIENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED. END-USER’S SOLE AND EXCLUSIVE REMEDY FOR ANY
CAUSE OF ACTION, IS A CLAIM FOR DAMAGES WHICH IN NO EVENT WILL EXCEED THE PRICE OF THE SPECIFIC PRODUCT
AS TO WHICH THE CLAIM IS MADE.
WARRANTY RETURN POLICY
If a problem occurs with this Product, contact Garner directly by Email at [email protected] or by phone at [phone] to
obtain technical support and/or to get a Return Authorization Number (RA#).
All returns must be specifically authorized by Garner prior to shipment. End-user shall pay all charges for in-bound and out-bound
transportation.
Garner recommends using the original shipping container to securely package the Product. It is end-user’s responsibility to ensure the
Product is packaged properly to prevent damage during transit to Garner. Garner will provide product packaging to end-user at end-
user’s request and expense.
Enclose proper documentation, including RA#, the return address, a name and phone number of the contact person, the serial number
of the merchandise being returned and a description of the reason for the return. Omission of any of this information may delay service.
Garner recommends end-user insure the shipment; otherwise end-user accepts the risk if Product is lost or damaged in shipment.
4075-316B

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Company:
Garner Products Inc.
10620 Industrial Avenue, Suite 100
Roseville, CA 95678 USA
Tel: [phone] or [phone]
Fax: [phone]
Hours: Monday through Friday, 8:00am to 5:00pm
Pacic Time (GMT - 8 hours)
Email: [email protected]
International Distributors:
Datumstruct (s) Pte Ltd, Singapore
33 Changi South Ave 2, #03-00
Singapore 486445
Tel: [phone]
Fax: [phone]
Hours: Monday through Friday, 9:00am to 6:00pm
Singapore Standard Time (GMT + 8 hours)
Email: [email protected]
Datalifecycle.com Pvt Ltd, India
No 55, 17th Cross Road, between 6th and 8th
Main,
Malleshwaram, Bangalore – 560 055, India.
Tel: [phone]
Hours: Monday through Friday, 9:00am to 6:00pm
India Standard Time (GMT + 5:30 hours)
Email: [email protected]
Synnex Canada Limited, Canada
200 Ronson Drive
Toronto, Ontario
Canada M9W 5Z9
Contact: Lucy Sousa
Tel: [phone]
Hours: Monday through Friday, 9am to 6pm
Canada Standard Time (GMT – 4 hours)
Email: [email protected]
Varese Secure Ltd, United Kingdom
Lancaster Court
8 Barnes Wallis Road
Fareham
PO15 5TU
Tel: [phone]
Mobile: [phone]
Hours: Monday through Friday, 9:00am to 5:00pm
Greenwich Mean Time (GMT)
Email: [email protected]
xZact Solutions, Inc., Japan
Jidosha Kaikan Bldg. 1F 4-8-13
Kudan Minami, Chiyoda-ku,
Tokyo, 102-0074 Japan
Tel: [phone]
Email: [email protected]
Stocking U.S. Dealer:
Data Devices International, Inc., USA
14431 Ventura Blvd., #434
Sherman Oaks, CA 91423
Tel: [phone]
Email: [email protected]
Better Shredders
35 Trevor Road
York, PA 17404
Tel: [phone]
Toll Free: [phone]
Email: [email protected]
9 to 5 Computer Supply
3948 Third Street South #103
Jacksonville, FL 32250
Tel: [phone]
Toll Free: [phone]
Email: [email protected]