Gateway P-79 User manual

®
P-79
SERVICEGUIDE

Revision History
Please refer to the table below for the updates made on the P-79 service guide.
Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw
Copyright
© 2009 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are
trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are
trademarks or registered trademarks of their respective companies. PRINTED IN TAIWAN
Date Chapter Updates

Contents
i
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 6
Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
BIOS flash utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Removing a password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Clearing password check and BIOS recovery . . . . . . . . . . . . . . . . . . . . 48
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the main cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . 65
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Replacing the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Replacing the lid latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Replacing the LCD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing the LCD panel hinges and bracket . . . . . . . . . . . . . . . . . . . . 98
Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Replacing the touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Replacing the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Replacing the system board and VGA cooling assembly . . . . . . . . . . 125
Replacing the modem jack/USB board . . . . . . . . . . . . . . . . . . . . . . . . 132
Replacing the fan(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 143
Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Contents
ii
Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
System board top connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
System board bottom connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Microsoft® Windows Vista® Environment Test . . . . . . . . . . . . . . . . . 182

iii
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Contents
iv

CHAPTER 1
1
System specifications
•Preface
•Features
•System block diagram
•Hardware specifications and configurations
•Notebook product tour

CHAPTER 1: System specifications
2
Preface
Conventions
The following conventions are used in this manual:
General information
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic
configuration decided for Acer’s global product offering. To better fit local market
requirements and enhance product competitiveness, your regional office may have decided
to extend the functionality of a machine (such as add-on cards, modems, or extra memory
capabilities). These localized features are not covered in this generic service guide. In such
cases, contact your regional offices or the responsible personnel/channel to provide you
with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your
regional web or channel. If, for whatever reason, a part number change is made, it may
not be noted in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number
code to those given in the FRU list of this printed service guide. You must use the list
provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
Features
Platform
•Intel®Core™2 Duo processor (2.53GHz) or Intel®Core™2 Quad processor (2.0
GHz) with 1066 MHz FSB.
•Core Logic: Intel GM45 Northbridge, Intel ICH9ME Southbridge
•Wireless: Intel WiFi Link 5100
System Memory
•Dual-Channel DDR2 SDRAM support
•Up to 8GB of DDR2 800/1066 MHz memory, upgradeable using two SO-DIMM
modules
Warning
Indicates a potential for personal injury.
Caution
Indicates a potential loss of data or damage to equipment.
Important
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.

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3
Display and graphics
•17.1" WXGA+ TFT LCD display panel
•VGA Memory:
•NVidia N10E-GT 1 with 1024 MB memory
•Dual independent display support
•Supported screen resolution
•800 x 600, 1024 x 768, 1152 x 864, 1280 x 720, 1280 x 768, 1280 x 800, 1360
x 768, 1140 x 900
•16.7 million colors
•MPEG-2/DVD hardware-assisted capability (acceleration)
•MPEG-2/DVD decoding (for selected models)
•WMV9 (VC-1) support (acceleration)
•WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)
•HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth
Digital Content Protection) support
Storage subsystem
•Industry standard 2.5” 120–500GB or higher 9.5mm height hard disk drive
•Optical drive options:
•Blu-ray Disc™/DVD-Super Multi double-layer drive
•DVD-Super Multi double-layer drive
•5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC),
Memory Stick®(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)
Input devices
•103-key keyboard, 2.5 mm (minimum) key travel
•Twelve function keys, four cursor keys, two Windows®keys
•Touchpad pointing device
•Media keys on optional multimedia panel
Audio
•Two built-in stereo speakers
•High-definition audio support
•MS-Sound compatible
•Built-in microphone on webcam

CHAPTER 1: System specifications
4
Communication
•Integrated webcam
•WLAN: Intel®WiFi Link 5100 a/b/g/n
•WPAN: Bluetooth®2.0+EDR (Enhanced Data Rate)
•LAN: 10/100/1000 Ethernet
I/O Ports and devices
•USB (three)
•External display (VGA) port
•eSATA port
•Ethernet (RJ45)
•Headphone/SPDIF Audio Out
•Microphone in
•DC in jack for AC adapter
•PCMCIA slot (Type II)
•ExpressCard™/54 slot
•Fingerprint reader (optional)
•5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
•HDMI™ port with HDCP support
Security
•Kensington lock slot
Environment
•Temperature:
•Operating: 32 °F to 90 °F (0 °C to 35 °C)
•Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)
•Humidity (non-condensing):
•Operating: 10% to 90%
•Non-operating: 5% to 95%
Dimension and Weight
•Dimension: 400 mm x 295 mm x 42.8 mm
•Weight: 4.20 kg.

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5
System block diagram

CHAPTER 1: System specifications
6
Hardware specifications and configurations
CPU
Controllers
BIOS
Item Specification
CPU type Intel Core 2 Duo or Intel Core 2 Quad Mobile Processor
Core logic Intel GM45 + ICH9M
CPU package Socket-P, µFCPGA
CPU core voltage 1.0375V to 1.3V
Item Controller
Core logic Intel GM45 + ICH9ME
VGA NVidia N10E-GT 1
LAN Marvell 88E8057
USB 2.0 Intel ICH9ME
Super I/O controller
Bluetooth Foxconn BRM2046
Wireless 802.11 ■Intel WiFi Link 5100
ExpressCard Intel ICH9ME
Memory Card Reader RTS5158
Audio Codec Conexant CX2056-15Z
Realtek ALC269X
Item Specification
BIOS vendor Phoenix
BIOS Version V1.01

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7
Memory
Supported protocols ■ACPI 1.0b/2.0/3.0 compliance
■PCI 2.2 or later
■System/HDD Password Security Control
■INT 13H Extensions
■PnP BIOS 1.0a
■SMBIOS 2.4 or later
■BIOS Boot Specification
■Simple Boot Flag 1.0
■Boot Block
■PCI Bus Power Management Interface Specification
■USB Specification 1.1/2.0
■IEEE 1394 1.0
■USB/1394 CD-ROM Boot Up support
■PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)
■IrDA 1.0
■Support HD audio
■WfM 2.0, PXE 2.1
■Preboot Execution Environment (PXE) 2.1
■Boot Integrity Service Application Program Interface (BIS) 1.0
■PC2002/2005 compliant
■Intel Enhanced Speedstep Technology
■ASF 2.0
■TPM v1.2
■AHCI support
■iAMT 4.0 or later (for Intel platform)
BIOS password control Manually set Supervisor and User passwords.
Item Specification
Memory controller Built-in
Memory size 0 MB (no on-board memory)
SO-DIMM socket number 2 sockets
Supports memory size per
socket 2 GB per SO-DIMM 4 GB per SO-DIMM
Supports maximum
memory size 8GB
Supports SO-DIMM type DDR 2 Synchronous DRAM
Supports SO-DIMM
Speed 800/1066MHz
Supports SO-DIMM
voltage 1.8V and 0.9V
Supports SO-DIMM
package 200-pin SO-DIMM
Memory module
combinations You can install memory modules in any combination as long as they match the above specifications.
Item Specification

CHAPTER 1: System specifications
8
Hard Disk Drive
Item Specification
Vendor &
Model Name ST9120817AS MK1246GSX
HTS542512K
9SA00
HT543212L9
A300
WD1200BEV
S-22UST0
WD1200BEV
T-22ZCT0
ST9160827AS
MK1646GSX
MK1652GSX
HTS542516K
9SA00
HTS543216L9
A300
WD1600BEV
T-22ZCT0
ST9250827AS
MK2546GSX
HTS542525K9S
A00
HTS543225L9A
300
WD2500BEVS-2
2UST0
WD2500BEVT-2
2ZCT0
HTS543232
L9A300
WD3200BE
VT-22ZCT0
ST9500325
AS
WD5000BE
VT-22ZAT0
ST9320421A
S
HTS723232L
9SA00
WD3200BEK
T-22F3T0
Capacity
(MB) 120000 160000 250000 320000 500000 320000
Bytes per
sector 512 512 512 N/A 512 512
Data heads 33/4 4N/A 2/4 2/4
Drive Format
Disks 2 2 2 N/A N/A N/A
Spindle
speed
(RPM)
5400 RPM 5400 RPM 5400 RPM 5400 RPM 5400 RPM 7200 RPM
Performance Specifications
Buffer size 8MB 8MB 8MB 8MB 8MB 16MB
Interface SATA SATA SATA SATA SATA SATA
Max. media
transfer rate
(disk-buffer,
Mbytes/s)
540 540 540 850 3.0 GB/s
(Max.)
Buffer to
Host
3.0 GB/s
(Max.) Buffer
to Host
DC Power Requirements
Voltage
tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%

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9
Optical drive
Item Specification
Vendor & model name TOSHIBA SUPER-MULTI DRIVE DL 8X TS-L633A LF
PIONEER SUPER-MULTI DRIVE 8X DVR-TD08RS LF
PANASONIC SUPER-MULTI DRIVE DL 8X UJ-870A LF
HLDS SUPER-MULTI DRIVE TRAY DL 8X GSA-T50N LF
SONY SUPER-MULTI DRIVE DL 8X AD-7560S LF
PLDS SUPER-MULTI DRIVE DL 8X DS-8A2S LF
TOSHIBA COMBO 24X TS-L463A
SONY COMBO 24X CRX890S
Performance Specification
Transfer rate (KB/sec) Sustained:
■with CD: Max 3.6Mbytes/sec.
■with DVD: Max 10.08Mbytes/sec.
Buffer Memory 2MB
Interface SATA
Applicable disc format Applicable disc format
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra
(CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW,
DVD-RAM, DVD+R, DVD+R DL, DVD+RW
CD:
CD-DA (Red Book) - Standard Audio CD & CD-TEXT
CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1 Video
CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type
US & US+ RW
DVD:
DVD-ROM (Book 1.02), DVD-Dual
DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G)
DVD-R (Book 2.0, 4.7G) - General & Authoring
DVD+R (Version 1.0)
DVD+RW
DVD-RW (Non CPRM & CPRM)
DVD°”R Dual
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5% (Operating)

CHAPTER 1: System specifications
10
LCD
Item Specification
Vendor & model name SONY BD COMBO 12.7mm Tray DL 2X BC-5500S LF
Panasonic BD COMBO 12.7mm Tray DL 2X UJ130A P08B1
PLDS BD COMBO 12.7mm Tray DL 2X DS-4E1S
Performance Specification
Transfer rate (KB/sec) Sustained:
■with CD: Max 3.6Mbytes/sec.
■with DVD: Max 10.8Mbytes/sec.
■with BD: Max 11Mbytes/sec.
Buffer Memory ■for CD/DVD: 2MB
■for BD: 4.5MB
Interface SATA
Applicable disc format Applicable disc format
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra
(CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW,
DVD-RAM, DVD+R, DVD+R DL, DVD+RW
CD:
CD-DA (Red Book) - Standard Audio CD & CD-TEXT
CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1 Video
CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type
US & US+ RW
DVD:
DVD-ROM (Book 1.02), DVD-Dual
DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G)
DVD-R (Book 2.0, 4.7G) - General & Authoring
DVD+R (Version 1.0)
DVD+RW
DVD-RW (Non CPRM & CPRM)
DVD+/-R Dual
Blu-Ray:
BD-R, BD-R DL, BD-RE, BD-RE DL
Loading mechanism Load: Manual
Release:
(a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5% (Operating)
Item Specification
Vendor & model name AUO/LPL
Screen Diagonal (mm) 17.1 inches

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11
Inverter
Video subsystem
Display resolution (pixels) 1440 x 900 WXGA+
Pixel Pitch 0.204 x 0.204
Pixel Arrangement R.G.B. Vertical Stripe
Display Mode Normally White
Typical White Luminance (NIT)
also called Brightness 220
Luminance Uniformity 1.25 max.
Contrast Ratio 400 typical
Response Time msec 8
Nominal Input Voltage VDD +3.3V
Viewing Angle (degree)
Horizontal: Right/Left
Vertical: Upper/Lower 45/45 15/35
Temperature Range( C)
Operating
Storage (shipping) 0 to +50 -40 to +60
Item Specification
Vendor & model name ■Darfon
Item Specification
Chipset NVidia N10E-GT 1
GPU Frequency 414 MHz
Item Specification
°

CHAPTER 1: System specifications
12
Keyboard
Pointing device
Memory card reader
Memory size 1024 MB
Features ■Unified Shader Architecture
■Support Microsoft® DirectX® 10 Shader Model 4
■Geometry Instancing 2.0
■SGI OpenGL® 2.0 optimizations and support
■Adaptive PCI Express interface
■High efficiency integrated adaptable and programmable video processor (VP2)
■Integrated Bit Stream Processor (BSP)
■NVIDIA PureVideo/Pure Video HD technology
■Industry video codec standard hardware acceleration
■Advanced Spatial Temporal De-Interlacing
■Vibrant Color Temperature Correction
■LCD Overdrive
■High-Quality Real-Time video recording
■Best quality 10-bit display pipeline
■NVIDIA nView Multi Display Technology
■SmartDimmer Technology
■Integrated HDMI support
■Support for integrated HDCP
■NVIDIA Digital Vibrance Control Technology
■Integrate HDTV encoder
■Dual 400MHz RAMDACs
Item Specification
Keyboard controller Winbond 8763
Total number of keypads 103-key
Windows logo key Yes
Internal & external
keyboard work
simultaneously
Plug USB keyboard to the USB port directly
Item Specification
Type ■Synaptics 372 Touchpad
Buttons Left/Right
Scrolling Scroll zone on right side of touchpad
Item Specification
Controller OZ129 Rev. B3 PCI-based
Item Specification

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Cardbus
ExpressCard
Audio
Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD)
Compliancy ■Complies to SDIO Host Interface Specification Rev 1.0
■Supports MMC, MMCplus, SD Memory, and SDIO cards
■SDIO Version 1.10 compliant with High-Speed Mode
■SD Host Interface Specification v1.0
■SD Host Interface Specification v2.0
■SD HC (High Capacity SD memory card)
■Supports SD memory card, with CPRM security
■Complies to MultiMediaCard™ Version 4.0
■Supports Memory Stick™ and MS PRO media cards
■Supports xD-Picture™ card and SmartMedia™ cards
Item Specification
Controller O2Micro OZ27C10LN
Cards supported Type II
Item Specification
Controller ICH9ME
Supports card type Type 54
Number of slots One
Access location Right panel
Item Specification
Audio Controller Conexant CX2056-15Z
Realtek ALC269X
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution ■Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2
channels of independent stereo sound output (multiple streaming) through the front panel
output
■Two stereo ADCs support 16/20/24-bit PCM format, one for stereo microphone, one for
legacy mixer recording
Compatibility ■HD Audio
Item Specification

CHAPTER 1: System specifications
14
Wired LAN
Bluetooth
Wireless LAN
Sampling rate ■All DACs supports 44.1/48/96/192 kHz sample rate
■All ADCs support 44.1/48/96 kHz sample rate
■Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192 kHz
sample rate, one for nominal digital audio, the other one for digital audio output to HDMI
transmitter
Internal microphone With optional webcam
Internal speaker/quantity 2 speakers (1.5 W per channel)
Features ■97 dB SNR DACs & 90 dB SNR ADCs
■Enable VoIP function
■Subwoofer support
Item Specification
LAN chipset Marvell 88E8057
Supports LAN protocol 10/100/1000 Mbps
LAN connector type RJ45
LAN connector location Right side
Features ■Integrated 10/10/1000 BASE-T transceiver
■PCI v2.2 compliant
■Wake on LAN support meeting ACPI requirements
Item Specification
Chipset Foxconn BRM2046
Data throughput 2.1 Mbit/s
Protocol Bluetooth 2.0
Interface USB (board level)
Connector type Wireless via Bluetooth protocols
Item Specification
Chipset ■Intel WiFi Link 5100
Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N
Item Specification