GE Skype 810 User manual

Model 28310
2 in 1 - Skype
Internet & Standard
Phone User’s Guide
can be used with the internet
or as a traditional landline telephone
Quick
Guide
on pages
12-20

2

3
Introduction
Your GE/Skype phone may change the way you think
about using your telephone, and using Skype. You can
use your GE/Skype phone to make and receive both
landline and Skype calls. And, because Skype is built
into your GE/Skype phone, you no longer need a com-
puter to use Skype.
In order to use your GE/Skype phone for Skype calls,
the base station must be linked up with an active Inter-
net connection. If you already have a computer linked
up to your Internet connection, this device might
occupy the connection port that is needed by the
GE/Skype phone base station. In this case you need
a router, allowing you to attach more devices to your
Internet connection.
Attach the router to the Internet connection and
connect your computer and the base station to the
router. Should you have any questions regarding the
use of the Internet and the router please contact your
Internet provider.
Please note: When installing a new router you
should be aware that it might take some time – up to
one hour – before it is properly registered with your
Internet provider.
To use Skype telephony via your GE/Skype phone
you need a Skype account as well as a user name and
a password. Please refer to the Getting started with
Skype section.
With Skype you call for free when talking to other
Skype users – and you can buy a number of additional
features to expand the possibilities of your GE/Skype
phone. Please refer to the Skype services section.

4
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched
Telephone Network and is in compliance with parts 15 and 68, FCC Rules and
Regulations and the Technical Requirements for Telephone Terminal Equipment
published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other
information, the US number and Ringer Equivalence Number (REN) for
the equipment. You must, upon request, provide this information to your
telephone company.
The REN is useful in determining the number of devices you may connect
to your telephone line and still have all of these devices ring when your
telephone number is called. In most (but not all) areas, the sum of the RENs
of all devices connected to one line should not exceed 5. To be certain of the
number of devices you may connect to your line as determined by the REN,
you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68 rules
and requirements adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected
to a compatible modular jack that is also compliant. See installation
instructions for details.
US Number is located on the base bottom.
REN Number is located on the base bottom.
Notes
• This equipment may not be used on coin service provided by the telephone
company.
• Party lines are subject to state tariffs, and therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with your
local telephone company.
• Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this product does not disable your
alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company shall, where practicable, notify
you that temporary discontinuance of service may be required. Where prior
notice is not practicable and the circumstances warrant such action, the
telephone company may temporarily discontinue service immediately. In
case of such temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to bring
a complaint to the Commission pursuant to procedures set forth in Subpart
E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in
the operation of its business and not inconsistent with FCC Rules and
Regulations. If these changes are expected to affect the use or performance
of your telephone equipment, the telephone company must give you
adequate notice, in writing, to allow you to maintain uninterrupted service.

5
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference;
and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit
different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer
or an experienced radio/television technician for additional suggestions. Also,
the Federal Communications Commission has prepared a helpful booklet,
“How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 20 centimeters between the radiator and your
body. This transmitter must not be co-located or operated in conjunction with
any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF
exposure guidelines when used with the belt clip supplied with this product.
Use of other accessories may not ensure compliance with FCC RF exposure
guidelines.
Information for DECT Product
This 28310 telephone is compliant with the DECT 6.0 standard
which operates in the 1.92GHz to 1.93GHz frequency range.

6
Table of Contents
INTRODUCTION ........................... 3
TABLE OF CONTENTS ................... 6
TABLE OF CONTENTS ................... 7
INTRODUCTION ........................... 8
BEFORE YOU BEGIN .................... 8
Parts CheCklist ..................... 8
telePhone JaCk requirements 9
INSTALLATION ............................. 9
Digital seCurity system ...........9
imPortant installation
guiDelines...................................9
HANDSET LAYOUT .....................10
BASE LAYOUT ...........................10
INSTALLING THE PHONE..............12
installing hanDset Battery..12
Base station............................13
FIRST TIME START UP................14
GETTING STARTED WITH SKYPE ..15
Create new skyPe aCCount .15
sign into askyPe aCCount...16
ContaCts..................................17
Add a Skype Contact........17
Add a SkypeOut or Landline
Contact ...................................18
Search for Skype Users ...19
make anD reCeive Calls........19
Call a Skype Contact.........19
Dial a Landline Number ..20
Receive a Call.......................20
Adjust Earpiece Volume..20
Mute the Microphone.......21
Speakerphone .....................21
Start a New Call During a
Call ............................................21
3 Way Conference Calling...
21
SKYPE FEATURES SUPPORTED BY THE
GE/SKYPE PHONE............22
MAIN DISPLAY..........................22
PROGRAMMING YOUR PHONE......24
main menu..............................24
sign into skyPe.......................25
ContaCts..................................25
senD voiCemail to aContaCt26
view ContaCt’s
skyPe Profile........................26
aDvanCeD ContaCt menu......26
Rename a Contact............26
Remove a Contact ............26
Edit a SkypeOut Contact
Number ..................................27
Block/Unblock a Contact27
Request Contact Details.28
CALLER ID (CID).....................29
reCeiving CiD reCorDs .........29
Call waiting Caller iD........29
Dialing lanDline or skyPe Calls
from Call history .................30
storing lanDline CiD or skyPe
reCorDs in internal memory30
Deleting aCiD reCorD.........31
voiCemails................................31
ContaCts requests ................32
skyPe ..............................................32
Phone numBer . ..........................32
reCeiving an interCom Call..32
sign into skyPe ........................32
Create new aCCount . .............32
Change status ........................32
sign out..................................33
myProfile...............................33
Change PassworD..................34
auto sign in...........................34
Skype Credit .........................35
SkypeIn...................................35
Voicemail...............................36

7
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISKOF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
Table of Contents
Call Divert..............................36
Call Forward.........................36
Voicemail Activation.........37
Welcome Message ...........37
PrivaCy .....................................37
manage BloCkeD users ........38
tones........................................38
Incoming Alert Type .........38
Ring Tones.............................39
Intercom Ring Tones ........39
Landline Ring Tones .........39
Ringing Volume ..................39
Notification Alert................39
Keypad Tones......................39
time & Date.............................40
CorDless settings..................40
Register / Deregister your
handset ..................................40
Handset Name....................41
Phone settings.......................41
Contrast .................................41
Language..............................41
Preferred Line......................42
Region.....................................42
information .............................43
aDvanCeD .................................43
Internet Settings.................43
Firmware Update...............44
Skype Ports...........................45
Reset........................................46
BATTERY SAFETY PRECAUTIONS ...46
TROUBLESHOOTING GUIDE..........47
Telephone Solutions..........47
Caller ID Solutions..............48
Skype Solutions...................48
Battery Solutions................51
GENERAL PRODUCT CARE ..........52
CAUSES OF POOR RECEPTION.....52
ACCESSORY INFORMATION ..........52
SERVICE...................................53
LIMITED WARRANTY ..................54
INDEX .....................................56

8
Introduction
CAUTION: When using telephone equipment,
there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
IMPORTANT: Because cordless phones operate on
electricity, you should have at least one phone in
your home that isn’t cordless, in case the power
in your home goes out.
Before You Begin
Parts Checklist (for model 28310xx1)
Make sure your package includes the items shown here.
Handset
charge
cradle
AC power
adaptor
2 AAA
Nickel-metal
Hydride batteries
Battery
compartment
cover
Belt
clip
Handset
Base/Gateway
Ethernet
cable Telephone line cord

9
Telephone Jack Requirements
To use this phone with a landline, you need
an RJ11C type modular telephone jack,
which might look like the one pictured
here, installed in your home. If you don’t
have a modular jack, call your local phone
company to find out how to get one
installed.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect
against false ringing, unauthorized access, and charges to your
phone line.
INSTALLATION NOTE: This product operates at a
frequency of 1.9GHz. to provide communication
with minimal interference from other electronic
devices. To further minimize the possibility of
interference, the base of the cordless telephone
should not be placed near or on top of a TV,
microwave oven, or VCR. If interference continues,
move the cordless telephone further away from
these appliances.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent
lighting, microwave ovens, heating appliances and direct
sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless
the telephone line has been disconnected at the network
interface.
• Use caution when installing or modifying telephone lines.
Modular
telephone
line jack
Wall plate

10
Left soft
(button)
display
# (button)
Space/zero
(button)
a/A *
(button)
LED alert
(indicator)
earpiece
End/Power/
Skype status
(button)
Right soft
(button)
microphone
Handset Layout
Base Layout
Network
Connection
Status
(indicator)
Call/Speaker
(button)
Navigational/
selection
(button)