GE monogram ZDIC150 User manual

Owner’s
Manual
Automatic
Icemaker
ZDIC150
ZDIS150

Consumer Information
Icemaker
2
Introduction
Your new Monogram icemaker makes an eloquent statement of st le, convenience and
kitchen planning flexibilit . Whether ou chose it for its purit of design or the assiduous attention
to detail, ou’ll find that our Monogram icemaker’s superior blend of form and function will delight
ou for ears to come.
The information on the following pages will help ou operate and maintain our icemaker properl .
If ou have an other questions, visit our Website at: monogram.com
Contents
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . 11–13
Consumer Services . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Controls and Features . . . . . . . . . . . . . . . . . . . . . . . 8, 9
Important Phone Numbers . . . . . . . . . . . . . . . . . . . 15
Model and Serial Numbers . . . . . . . . . . . . . . . . . . . . . 2
Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . 10
Problem Solver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safet Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Warrant . . . . . . . . . . . . . . . . . . . . . . . . . . . .Back Cover
Before
using your
icemaker
Read this manual carefull . It is intended to help
ou operate and maintain our new icemaker
properl .
Keep it hand for answers to our questions.
If ou don’t understand something or need more
help, there is a list of toll-free consumer service
numbers included in the back section of this
manual.
OR
Visit our Website at: monogram.com
Write
down the
model &
serial
numbers
You’ll find them on a label on the right wall
of the ice storage bin.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separatel with our icemaker.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in an correspondence or
service calls concerning our icemaker.

3
If you
received a
damaged
icemaker
Immediatel contact the dealer (or builder) that
sold ou the icemaker.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want ou to be
pleased. If for some reason ou are not happ
with the service ou receive, follow these steps.
For customers in the USA:
FIRST, contact the people who serviced our
appliance. Explain wh ou are not pleased.
In most cases, this will solve the problem.
NEXT, if ou are still not pleased, write all the
details—including our phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
For customers in Canada:
FIRST, contact the people who serviced our
appliance. Explain wh ou are not pleased.
In most cases, this will solve the problem.
NEXT, if ou are still not pleased, write all the
details—including our phone number—to:
Manager, Customer Relations
Mabe Canada Inc.
1 Factor Lane, Suite 310
Moncton, N.B. E1C 9M3

IMPORTANT SAFETY INSTRUCTIONS
READ A D SAVE THESE I STRUCTIO S
Before it is used, the icemaker must be
properly installed and located as described
in this manual.
WARN NG: To reduce the risk
of fire, electrical shock or injury when using
your icemaker, follow basic precautions
including the following:
• Never allow children to operate, play with
or crawl inside the icemaker.
• Never clean icemaker parts with flammable
fluids. The fumes can create a fire hazard
or explosion.
• Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance. The fumes
can create a fire hazard or explosion.
• Be sure your icemaker is properly installed
and grounded by a qualified technician in
accordance with the nstallation
nstructions.
• Do not attempt to repair or replace any
part of your icemaker unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
• Unplug the icemaker or disconnect power
before cleaning, servicing or changing the
light bulb. Failure to do so can result in
death or electrical shock.
• t is your responsibility to be sure your
icemaker:
–has been installed where it is protected from
the elements.
–is located so that the front is not blocked to
restrict incoming or discharge air flow.
–is connected onl to the proper kind of outlet,
with the correct electric suppl and
grounding. A 115 volt, 60 Hz., 15 amp fused
electrical suppl is required.
NOTE: Time dela fuse or circuit breaker
is recommended.
–is not used b an one unable to operate
it properl .
–is used onl to do what icemakers are
designed to do.
–is properl maintained.
4

IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
LIRE ET CO SERVER CES I STRUCTIO S
Avant son utilisation, la machine à glaçons
doit être bien installée et située selon la
description dans ce manuel.
AVERT SSEMENT : Pour
réduire les risques d’incendie, de choc
électrique ou de blessure lors de
l’utilisation de la machine à glaçons, suivre
les précautions fondamentales, y compris
les suivantes :
• Ne jamais laisser les enfants utiliser,
employer comme jouet ou pénétrer dans
la machine à glaçons.
• Ne jamais nettoyer les pièces de la machine
à glaçons avec des fluides inflammables.
Les émanations peuvent créer un risque
d’incendie ou d’explosion.
• Ne pas entreposer ni utiliser de l’essence
ou d’autres vapeurs et liquides inflammables
dans le voisinage de cet appareil ménager
ou de tout autre appareil. Les émanations
peuvent créer un risque d’incendie ou
d’explosion.
• S’assurer que la machine à glaçons est bien
installée et reliée à la terre par un technicien
qualifié, et conformément aux instructions
d’installation.
• Ne pas essayer de réparer ou de remplacer
une pièce de votre machine à glaçons à
moins de recommandations spécifiques dans
ce manuel. Tout autre besoin de service doit
être soumis à un technicien qualifié.
• Débrancher la machine à glaçons ou
déconnecter le courant électrique avant
de la nettoyer, de l’entretenir ou de changer
l’ampoule d’éclairage. L’omission d’observer
ces précautions peut causer un décès ou
un choc électrique.
• Vous avez la responsabilité de vous assurer
que la machine à glaçons :
– a été installée où elle est protégée contre
les intempéries.
– est située de sorte que le devant n’est pas
obstruée pour restreindre l’arrivée ou la sortie
du courant d’air.
– est connectée seulement au t pe approprié
de prise de courant avec une alimentation
électrique correcte et une liaison à la terre.
Une alimentation électrique de 115 V, 60 Hz,
et fusible de 15 A est requise.
REMARQUE : Les fusibles temporisés ou
disjoncteurs de circuit sont recommandés.
– n’est pas utilisée par quiconque ne peut faire
fonctionner l’appareil d’une manière
appropriée.
– est utilisée seulement pour accomplir
ce que les machines à glaçons sont destinées
à fournir.
– est soumise à un entretien approprié.
5

HOW TO CO ECT ELECTRICITY
Do not, under any circumstances, cut or
remove the third (ground) prong from the power
cord. For personal safety, this appliance must
be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibilit of electric shock
hazard from this appliance.
Have the wall outlet and circuit checked b a
qualified electrician to make sure the outlet is
properl grounded.
Where a standard 2-prong wall outlet is
encountered, it is our personal responsibilit
and obligation to have it replaced with a
properl grounded 3-prong wall outlet.
The icemaker should alwa s be plugged into
its own individual electrical outlet which has a
voltage rating that matches the rating plate. This
provides the best performance and also prevents
overloading house wiring circuits which could
cause a fire hazard from overheated wires.
Never unplug our icemaker b pulling on the
power cord. Alwa s grip plug firml and pull
straight out from the outlet.
Repair or replace immediatel all power cords
that have become fra ed or otherwise damaged.
Do not use a cord that shows cracks or abrasion
damage along its length or at either end.
When moving the icemaker, be careful not to roll
over or damage the power cord.
RACCORDEME T ÉLECTRIQUE
Ne coupez ni retirez en aucun cas la troisième
broche (mise à la terre) de la fiche du cordon
d’alimentation. Pour votre sécurité, cet appareil
doit être correctement mis à la terre.
Le cordon d’alimentation de cet appareil est
muni d’une fiche à 3 broches (mise à la terre)
qui se branche dans une prise mural ordinaire
à 3 alvéoles (mise à la terre) pour réduire au
minimum les risques du chocs électriques.
Faites examiner la prise de courant et le circuit
par un électricien qualifié pour vous assurer que
la prise est correctement mise à la terre.
Si la prise murale est du t pe standard à 2 alvéoles,
il vous incombe de la faire remplacer par une prise
à 3 alvéoles correctement mise à la terre.
La machine à glaçons doit toujours être branché
dans sa propre prise de courant, dont la tension
nominale est identique à celle indiquée sur la
plaque signalétique.
Cette précaution est recommandée pour
garantir un rendement optimum et éviter
une surcharge des circuits électriques de
la résidence, ce qui pourrait créer un risque
d’incendie par surschauffe des fils.
Ne débranchez jamais la machine à glaçons
en tirant le cordon d’alimentation. Saisissez
fermement la fiche du cordon et tirez droit
pour la retirer de la prise.
Réparez ou remplacez immédiatement tout
cordon effiloché ou endommagé. N’utilisez pas
un cordon fendillé ou présentant des signes
d’usure.
Lorsque vous déplacez votre machine à glaçons
du mur, faites attention de ne pas la faire rouler
sur le cordon d’alimentation afin de ne pas
l’endommager.
EXTE SIO CORDS
Do not use an extension cord with this
appliance.
RALLO GES
N'utilisez pas de rallonge avec cet appareil.
6
WARNING! Failure to follow these instructions can result in death, fire, or electrical shock.
AVERTISSEMENT ! Le non-respect de ces instructions peut causer la mort, un incendie ou un choc
électrique.

7
REFRIGERA TS
All refrigeration products contain refrigerants,
which under federal law must be removed prior
to product disposal. If ou are getting rid of
an old refrigeration product, check with the
compan handling the disposal about what
to do.
DANGER: RISK OF CHILD E TRAPME T
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigeration products are still dangerous… even
if the will sit for “just a few da s.” If ou are
getting rid of our old appliance, please follow
these instructions to help prevent accidents.
Before You Throw Awa Your Old
Refrigeration Product:
• Take off the doors.
• Leave the shelves in place so that children
ma not easil climb inside.
DANGER! RISQUES POUR LES E FA TS
Les enfants pris au piège ou morts d’asph xie
sont toujours d’actualité. Les appareils de
réfrigération abandonés sont toujours aussi
dangereux, même si on n’attend que “quelque
jours” pour s’en débarasser. Si vous ne gardez
pas votre ancien appareil, veuillez suivre les
directives ci-dessous afin de prévenir les
accidents.
Avant de vous débarasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les cla ettes en place afin d’empêcher
les enfants de grimper à l’intérieur.
RÉFRIGÉRA TS
Tous les appareils de réfrigération contiennent
des réfrigérants qui, conformément aux lois
fédérales, doivent être enlevés avant toute
élimination de l’appareil. Si vous vous
débarrassez de vieux appareils de réfrigération,
vérifiez, auprès de la société qui s’occupe de leur
élimination, ce que vous devez faire.

8
Controls and Features
Icemaker
Remove
packaging
MPORTANT: Do not remove an permanent
instruction labels inside our icemaker or the
Tech Sheet that is fastened behind the lower
access panel.
• Remove tape and an labels from our
icemaker before using (except the model and
serial number label).
To remove an remaining tape or glue, rub
the area briskl with our thumb. Tape or glue
residue can also be easil removed b rubbing
a small amount of liquid dish soap over the
adhesive with our fingers. Wipe with warm
water and dr .
• Do not use sharp instruments, rubbing alcohol,
flammable fluids or abrasive cleaners to
remove tape or glue. These products can
damage the surface of our icemaker. For
more information, see Important Safety
Instructions.
Set controls
1. To start the normal ice making c cle,
select ON.
2. To stop icemaker operation, press and
hold OFF.
NOTE: The CLEAN setting is used whenever
solutions are circulated through the icemaker
for cleaning. See Care and Cleaning.
Clean before
using
After ou remove all of the packaging materials,
clean the inside of our icemaker before using it.
See the cleaning instructions in Care and
Cleaning.

Controls and Features
Icemaker
9
Features of
your icemaker
Light switch
Control panel
Cutter grid cover
Water reservoir
Model & serial
numbers
Ice retainer
baffle
Lower access
panel
Ice level sensor
Magnetic
door catch
Ice scoop

10
Operating Instructions
Icemaker
How your
icemaker
works
When ou first start our icemaker, the water
reservoir will fill and the s stem will rinse itself
before starting to make ice. The rinsing process
takes about five minutes.
Under normal operating conditions, the
icemaker will c cle at preset temperatures. The
ice level sensor located in the ice storage bin will
monitor the ice levels.
MPORTANT
• If the water suppl to the icemaker is turned
off, be sure to set the icemaker control to
OFF. Drain the water reservoir and leave
the icemaker door open to allow it to dr
completel .
•Every time the icemaker is turned off, you
MUST clean the icemaker system with Nickel
Safe ce Machine Cleaner. See Care and
C eaning—Icemaker system section for
instructions.
• The icemaker is designed to make clear ice
from the majorit of water sources on a dail
basis. If our results are unsatisfactor , our
water ma need to be filtered or treated.
Making ce
1. Water is constantl circulated over a freezing
plate. As the water freezes into ice, the
minerals in the water are rejected. This
produces a clear sheet of ice with a low
mineral content.
2. When the desired thickness is reached, the ice
sheet is released and slides onto a cutter grid.
The grid divides the sheet into individual
cubes.
3. The water containing the rejected minerals
is drained after each freezing c cle.
4. Fresh water enters the machine for the next
ice making c cle.
5. Cubes fall into the storage bin. When the bin
is full, the icemaker shuts off automaticall
and restarts when more ice is needed. The ice
bin is not refrigerated and some melting will
occur. The amount of melting varies with
room temperature.
NOTE: As the room and water temperatures
var , so will the amount of ice produced and
stored. This means that higher operating
temperatures result in reduced ice production.

11
Care and Cleaning
Icemaker
Caring
for your
icemaker
The icemaker MUST be regularly inspected and
cleaned to keep it operating at peak efficiency.
Every time the icemaker is turned off, you
MUST clean the icemaker system with Nickel
Safe ce Machine Cleaner. Nickel Safe Ice
Machine Cleaner b Nu Calgon is available at
appliance repair shops, or through GE Parts and
Accessories. Order part number WX08X42870.
In the U.S.A., call 800.626.2002 or visit
monogram.com. In Canada, call 1.888.880.3030.
MPORTANT: Do not follow the cleaning
directions that are printed on the cleaner bottle.
Do not use the suggested amounts, but use the
entire bottle to clean the unit. See Care and
Cleaning—Icemaker system section.
Both the ice making s stem and the air cooled
condenser need to be cleaned regularl . The
minerals rejected from the circulating water
during the freezing c cle will eventuall form
a hard scal deposit in the water s stem which
prevents a rapid release of the ice from the
freezing plate.
Clean the ice and water s stem periodicall to
remove mineral scale buildup. Frequenc of
cleaning depends on water hardness. With hard
water (15 to 20 grains/gal. [4 to 5 grains/liter]),
cleaning ma be required as frequentl as ever
6 months.
Unplug the icemaker before cleaning.
Exterior
surfaces
Door handles and trim—Clean with a cloth
dampened with soap water. Dr with a soft
cloth.
Keep the outside clean. Wipe with a clean cloth
lightl dampened with mild liquid dish detergent.
Dr with a clean, soft cloth. Do not wipe the
icemaker with a soiled dish cloth or wet towel.
These ma leave a residue that can damage the
finish. Do not use scouring pads, powdered
cleaners, bleach or cleaners containing bleach
because these products can scratch and
damage the finish.
Stainless steel—Regularl clean and polish the
stainless steel door panels and handles (on
some models) with a commerciall available
stainless steel cleaner such as Stainless Steel
Magic™to preserve and protect the fine finish.
Stainless Steel Magic is available through
GE Parts and Accessories, 800.626.2002,
or monogram.com. Order part number
WX10X15.
Do not use appliance wax or polish on the
stainless steel.

12
Care and Cleaning
Icemaker
Condenser
For best performance, brush or vacuum lint and
dirt from the condenser once a year.
A dirty or clogged condenser:
• Prevents proper airflow.
• Reduces ice ma ing capacity.
• Causes higher than recommended operating
temperatures which may lead to component
failure.
1. Unplug the icema er or disconnect power.
2. Remove the 2 screws in the lower access
panel and the 2 screws from the base grille
area of the front panel support. Pull forward
to remove the lower access panel.
3. Pull the bottom forward and then pull down
to remove the lower access panel.
4. Remove dirt and lint from the condenser fins
and the unit compartment with a brush
attachment attached to a vacuum cleaner.
5. Replace the lower access panel using the
4 screws.
6. Plug in the icema er or reconnect power.
Icemaker
system
1. Press and hold OFF.
2. Wait 5 to 10 minutes for the ice to fall into the
storage bin. Remove all ice from the storage
bin.
3. Unscrew the drain cap from the bottom of the
water reservoir located inside the storage bin as
shown. Allow the water to drain completely.
4. Replace the drain cap.
5. Use the entire 16 oz. bottle of Nic el Safe
Ice Machine Cleaner rather than the amount
suggested on the bottle. Follow all safety
precautions on the bottle. Pour one bottle of
solution into the water reservoir. Fill the bottle twice
with tap water and pour it into the water reservoir.
Nic el Safe Ice Machine Cleaner by Nu Calgon
is available at appliance repair shops, or through
GE Parts and Accessories. Order part number
WX08X42870. In the U.S.A., call 800.626.2002 or visit
monogram.com. In Canada, call 1.888.880.3030.
6. Press and hold CLEAN. The CLEAN light will
begin to blin , indicating that the cleaning
cycle is in process. The cleaning time is
approximately 70 minutes.
7. When the indicator light becomes solid and
remains lit, the cleaning cycle is complete.
During the cleaning cycle, the system will
both clean and rinse itself.
8. After the cleaning cycle is complete, remove
the drain cap from the water reservoir to see
if any cleaning solution, green in color, is left in
the water reservoir. If cleaning solution drains
from the water reservoir, you should run the
clean cycle again. Be sure to replace the drain
cap before running the cycle again. If the cap
is not securely tightened, water can lea ,
causing thin ice or no ice.
NOTE: Severe scale buildup may require repeated
cleaning with a fresh quantity of cleaning solution.
9. Press ON to resume ice production.
Water reservoir
Drain cap

Care and Cleaning
Icemaker
Light bulb
replacement
The icema er has a light bulb in the top of the
storage bin. To replace it, open the bin door and
follow these instructions:
1. Unplug the icema er or disconnect power.
2. Remove the 2 screws that hold the cutter grid
cover in place. Reach behind the control panel
and pull the light bulb down.
3. Replace with a 12-volt wedge base-type
bulb (automotive #917). Locate the light bulb
receptacle at the top behind the control
panel. Align the flat edge of the light bulb
with the receptacle and snap the bulb
into place.
4. Replace the cutter grid cover with the
2 screws.
5. Plug in the icema er or reconnect power.
Vacation
and moving
To shut do n the icemaker:
1. Unplug the icema er or disconnect power.
2. Remove all ice from the storage bin.
3. Shut off the water supply.
4. Remove the 2 screws in the lower access
panel and the 2 screws from the base grille
area of the front panel support. Pull forward
to remove the lower access panel.
5. Disconnect the inlet and outlet lines to water
valve. Allow these lines to drain and then
reconnect to the valve.
6. Replace the lower access panel and screws.
Drain water from water reservoir by removing
the drain cap. Also, remove water from drain
line. Leave the door open to allow the
icema er and water reservoir to dry out
completely.
7. Before using again, clean the icema er and
storage bin.
IMPORTANT: Every time the icemaker is turned
off, you MUST clean the icemaker system ith
the Nickel Safe Ice Machine Cleaner. See Care
and Cleaning—Icemaker system section for
instructions.
8. Plug in the icema er or reconnect power.
NOTE: All components of the icema er are
permanently lubricated at the factory. They
should not require any additional oiling
throughout the normal life of the machine.
Reverse
Osmosis
system
IMPORTANT: The performance of the icema er
may be affected when connected to a Reverse
Osmosis system. An RO system may also reduce
water pressure and affect the fill cycle, which is
dependent on time and flow. The reduced water
pressure may cause the reservoir not to fill and
flush properly during the ice ma ing cycle.
The pressure of the water supply coming out
of a reverse osmosis system going to the water
inlet valve of the icema er needs to be between
30 and 120 psi.
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 to 60 psi. The reverse
osmosis system must provide 1 gal. of water
per hour to the icema er for proper icema er
operation.
Do not use copper tubing hen the icemaker is
connected to a Reverse Osmosis ater system.
13

The Problem Solver
Icemaker
14
Questions?
Use this
problem
solver!
ICEMAKER PUMPS
CONTINUOUSLY, BUT
PRODUCES NO ICE
• Power cord is not plugged into a live outlet.
• The control is set at OFF.
• The fuse is blown/circuit brea er is tripped. Replace fuse or reset the brea er.
• High mineral content in the water supply. Water may need to be filtered
or treated.
• Food items stored in ice bin. Do not store any foods in the ice bin.
• Pac aging materials were not removed. Ma e sure that all pac aging
materials were removed at the time of installation.
• Ice storage bin needs cleaning.
• Scale has built up in the icema er. If there is white scale buildup in the
icema er’s water or freezing system, you should clean the icema er.
See Care and Cleaning Icemaker System.
• The control is set at OFF.
• Water supply is not connected.
• Condenser is dirty. Dirt or lint may be bloc ing the airflow through the
condenser. See Care and Cleaning Condenser.
• Scale has built up in the icema er. If there is white scale buildup in the
icema er’s water or freezing system, you should clean the icema er.
See Care and Cleaning Icemaker System.
• Chec for a in in the drain hose from the ZPK1 Drain Pump Kit to the
house drain.
• Water supply has been interrupted.
• Have a plumber chec for a clogged water valve.
• Room temperature is colder than normal. Room temperature must
be above 55˚F (13˚C). Otherwise, bin thermostat may sense cold room
temperature and shut off even though the bin is not full of ice. Also, unit
may not restart once it does shut off.
• Condenser is dirty. Dirt or lint may be bloc ing the airflow through the
condenser. See Care and Cleaning Condenser.
• Scale has built up in the icema er. If there is white scale buildup in the
icema er’s water or freezing system, you should clean the icema er.
See Care and Cleaning Icemaker System.
• Water is lea ing from the water reservoir because the drain cap is not
secure. Ma e sure the drain cap is securely tightened. Refer to illustration
in Care and Cleaning Icemaker System section.
• Room temperature is too hot. Room temperatures of more than 90˚F
(32˚C) will reduce ice production.
• The ice sheet is trapped on the cutter grid. Unplug the icema er or
disconnect power. Remove the cutter grid cover and move the ice sheet
to the cutter grid. Refer to illustration in Features of your icemaker section.
Reinstall the cutter grid cover and reconnect power. Turn on the icema er.
The icema er will reset itself and start a new cycle after flushing water
through the system. NOTE: Follow the directions in the Care and Cleaning
Icemaker System section to clean with the Nic el Safe Ice Machine Cleaner.
• High mineral content in the water supply. Water may need to be filtered
or treated.
• Scale has built up in the icema er. Clean your icema er. See Care and
Cleaning Icemaker System section.
• The ice bin is not refrigerated, so ice not regularly used will melt and form
clumps. Brea the clumps with the ice scoop provided.
• After an ice-ma ing cycle, you may hear ice cubes dropping into the
storage bin.
• Water is circulated by a pump through the icema er during the entire
ice ma ing cycle. Water is added once per ice-ma ing cycle.
• The compressor may cause a clic ing or chirping sound when attempting
to restart.
• The flow of refrigerant through the refrigerating system may ma e a
gurgling noise li e boiling water.
• A “whooshing” sound may indicate the water supply is not connected
properly, the water supply is turned off or the drain cap is loose.
PROBLEM POSSIBLE CAUSE
ICEMAKER DOES NOT OPERATE
ICE CUBES HAVE ODOR/TASTE
ICEMAKER IS ON, BUT DOESN’T
PRODUCE ICE
ICEMAKER IS ON, BUT
PRODUCES LITTLE OR
NO ICE
ICE IS THIN, SOFT OR CLUMPED
ICEMAKER NOISES

15
Consumer Services
Icemaker
With the purchase of your new Monogram app iance, receive the
assurance that if you ever need information or assistance from
GE, we’ be there. A you have to do is ca —to - free!
GE Answer
Center
®
In the USA:
800.626.2000
Whatever our question about an Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and our question—will be answered
promptl and courteousl . And ou can call an time. GE Answer Center®service is open
24 hours a da , Monda through Saturda .
OR
Visit our Website at: monogram.com
In Canada, ca 1.888.880.3030.
In-Home Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344
If our Monogram appliance should ever require service, ou can depend on Monogram
Preferred Service. Simpl call 800.444.1845, where our Monogram Preferred Service Specialists
are available 7 a.m. - 10 p.m. ET Monda through Frida and 8 a.m. - 6 p.m. ET Saturda and
Sunda to coordinate our service appointment.
Service
Contracts
In the USA:
800.626.2224
In Canada:
1.888.880.3030
You can have the secure feeling that GE Consumer Service will still be there after our
warrant expires. Purchase a GE contract while our warrant is still in effect and ou’ll receive
a substantial discount. With a multiple- ear contract, ou’re assured of future service at
toda ’s prices.
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.888.880.3030
ndividuals qualified to service their own appliances can have parts or accessories sent directl
to their home. The GE parts s stem provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are full warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
For Customers
With Specia
Needs…
In the USA:
800.626.2000
GE offers Braille controls for a variet of GE appliances, and a brochure
to assist in planning a barrier-free kitchen for persons with limited
mobilit .
Consumers with impaired hearing or speech who have access
to a TDD or a conventional telet pewriter ma call 800.TDD.GEAC
(800.833.4322) to request information or service.

Warranty
Icemaker
YOUR MONOGRAM ICEMAKER WARRANTY
Staple sales slip or cancelled check here. roof of original
purchase date is needed to obtain service under warranty.
224D1893P002
49-60508
Printed in the United States
04-07 JR
WHAT IS
COVERED
From the Date
of the Original
Purchase
LIMITED ONE-YEAR WARRANTY
For one year rom date o original purchase, we will provide, ree o charge, parts and service labor in your home
to repair or replace any part of the icemaker that ails because o a manu acturing de ect.
LIMITED FIVE-YEAR WARRANTY
For ive years rom date o original purchase, we will provide, ree o charge, parts and service labor
in your home to repair or replace any part of the sealed icemaking system (the compressor, condenser,
evaporator and all connecting tubing) that ails because o a manu acturing de ect.
This warranty is extended to the original purchaser and any succeeding owner or products purchased or
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. I the product is located
in an area where service by a GE Authorized Servicer is not available, you may be responsible or a trip charge
or you may be required to bring the product to an Authorized GE Service location or service. In Alaska the
warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop
or or the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In
Canada: 800.561.3344. Please have your serial number and model number available when calling or service.
Some states/provinces do not allow the exclusion or limitation o incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you speci ic legal rights, and you may
also have other rights which vary rom state to state/province to province. To know what your legal rights are
in your state/province, consult your local or state/provincial consumer a airs o ice or your state’s Attorney General.
Warrantor in USA: General Electric Com any,
Louisville, KY 40225
Warrantor in Canada: Mabe Canada Inc.
WHAT IS NOT
COVERED
• Service tri s to your home to teach you how
to use the roduct.
• Re lacement of house fuses or resetting of
circuit breakers.
• Damage to the roduct caused by accident, fire,
floods or acts of God.
• Failure of the roduct if it is used for other than
its intended ur ose or used commercially.
• Damage caused after delivery.
• Im ro er installation, delivery or maintenance.
If you have an installation roblem, contact your
dealer or installer. You are res onsible for
roviding adequate electrical, lumbing and
other connecting facilities.
• Re lacement of the light bulbs, if included.
• Incidental or consequential damage caused by
ossible defects with this a liance.
• Product not accessible to rovide required
service.
EXCLUSION OF IM LIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
2313686 Rev. A