Follett D17617 Setup guide

Order parts online:
www.follettice.com
00951640R02
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com
Installation, Operation and Service Manual
Serial numbers D17617 to D25455
Countertop and Freestanding Ice and Water
Dispenser with Chewblet®Ice Icemaker
7CI100A, 7FS100A
Following installation, please forward this manual
totheappropriate operations person.
7CI100A 7FS100A

2 Dispenser and Icemaker 7CI100A/7FS100A
Contents ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Welcome...................................................................................... 3
Before You Begin............................................................................... 3
Important Safety Information..................................................................... 3
Specications ................................................................................. 4
Dimensions ................................................................................. 4
Ambient Information .......................................................................... 4
Plumbing................................................................................... 4
Water ..................................................................................... 4
Clearances ................................................................................. 4
Electrical ................................................................................... 4
Refrigeration ................................................................................ 4
Heat Rejection .............................................................................. 4
Detailed Drawing ............................................................................ 5
Installation .................................................................................... 6
Countertop Installation ........................................................................ 6
Freestanding Installation....................................................................... 8
Maintenance/Cleaning Mode .................................................................... 11
Accessing Internal Components ................................................................. 11
Filter Display Indicator Activation ................................................................ 12
Cleaning and Sanitizing ........................................................................ 13
Service ...................................................................................... 14
LED Indicator Description..................................................................... 14
Water Feed Schematic ....................................................................... 15
Bin Melt Water/Evaporator Feed/Clean Out System Schematic ....................................... 16
Refrigeration Schematic ...................................................................... 17
Condenser Fan Motor Removal ................................................................ 18
User Interface Display Identication ............................................................. 19
Electrical Wiring Diagram .....................................................................21
Parts ........................................................................................22
Exterior ...................................................................................22
Interior....................................................................................24
Bin Assembly .............................................................................. 26
Evaporator Assembly ........................................................................28
Base Stand ................................................................................30

Dispenser and Icemaker 7CI100A/7FS100A 3
Welcome––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding
after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a
moment to review this manual before beginning the installation. Should you have any questions or require technical
help at any point, please call our technical service group at [phone] or [phone].
Before You Begin –––––––––––––––––––––––––––––––––––––––––––––––––––
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, immediately notify the shipper and contact Follett Corporation so that we can help in the ling of a claim, if
necessary.
Check your paperwork to verify that you received the correct dispenser. Follett conguration numbers are designed
to provide information about the type of dispenser you are receiving. The following is an explanation of the different
model numbers.
7 CI 100 A
Dispenser Storage
Capacity Conguration Icemaker Capacity Condenser
7 lb CI Countertop
FS Freestanding
100 lb per day A Air-cooled
Important Safety Information –––––––––––––––––––––––––––––––––––––––––
Please read and adhere to the following safety information while installing, using, or servicing your Follett 7 Series
Ice Dispenser.
1. Always disconnect power before servicing the dispenser.
2. Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of
delivered ice.

4 Dispenser and Icemaker 7CI100A/7FS100A
Specications –––––––––––––––––––––––––––––––––––––––––––––––––––––
Dimensions
7CI100A 7FS100A
Width 14.55" (370 mm) 14.55" (370 mm)
Depth 22.05" (560 mm) 22.05" (560 mm)
Height 17.53" (450 mm) 41.93" (1065 mm)
Unit Shipping Weight 90 lb (41 kg) 120 lb (54.4 kg)
Ambient Information
CAUTION!
The 7CI100A and 7FS100A are for indoor use only.
Maximum Minimum
Air Temperature* 100 F (38 C) 50 F (10 C)
Water Temperature 90 F (32.2 C) 40 F (4.5 C)
Water Pressure 70 psi 10 psi
Relative Humidity 55% at 78 F
* Best performance is achieved between 80 F (27 C) and 50 F (10 C).
Plumbing
§Water Inlet: 1/4" MPT
§Optional Drain Accessory Kit (item# 00956375): 1/2" ID tubing
§Water Mineral Content: Greater than 5 ppm (mg/l) TDS and less than 400 ppm (mg/l) TDS
§Water shut-off recommended within 10 feet (3 m) of dispenser
Water
§For use in applications with less than 400 ppm (mg/l) total dissolved solids in water (either naturally occurring
or treated with reverse osmosis)
§Not recommended for use with softened water
Clearances
§3" (77 mm) behind and on each side of dispenser for electrical and connection and ventilation
Electrical
§115V, 60 Hz, 1 phase, 5A, maximum fuse 15A
§Connect to dedicated 15A circuit, fuse or breaker. Note: It is preferred that circuit be protected by a GFCI
Refrigeration
§Refrigerant R134a – 7.2 ounces (204 grams)
Heat Rejection
§1700 BTU/hr (498 W)

Dispenser and Icemaker 7CI100A/7FS100A 5
Specications (continued) ––––––––––––––––––––––––––––––––––––––––––––––
Detailed Drawing
G
L2
L1
G
L2
L1
1/4" NPT
water inlet
Freestanding models
Countertop models
14.55" (370 mm)
17.54"
(446 mm)
NEMA 5-15
right angle
power cord
17.54"
(446 mm)
14.55" (370 mm)
14.55" (370 mm)
14.55" (370 mm)
22.05" (560 mm)
22.05" (560 mm)
24.39"
(620 mm)
17.54"
(446 mm)
17.54"
(446 mm)
2.40"
(61 mm)
1/4" NPT
water inlet
6.72"
(171 mm)
6.79"
(172 mm)
2.98"
(76 mm)
NEMA 5-15
right angle
power cord
2.40"
(61 mm)
6.72"
(171 mm)
6.79"
(172 mm)
2.98"
(76 mm)

6 Dispenser and Icemaker 7CI100A/7FS100A
Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––
CAUTION!
No service or maintenance should be performed until the technician
has thoroughly read this service manual. Except for routine cleaning
and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.
Countertop Installation
Installation instructions for freestanding model may be found on page 8.
1. A clearance of at least 3" (77 mm) is required behind and on
each side of the dispenser for electrical connection and ventilation
(Fig.1).
2. Rough-in the electrical service and water line.
§Electrical: 115V, single phase, 15A receptacle required. The dispenser
has an integral 8 ft. (2.4 m) cord and plug.
§Water: supply line (with shut-off valve) connects to the dispenser's 1/4"
MPT inlet.
NOTICE!
If installing optional Drip Tray Drain Kit or Leg Accessory, complete
those steps before proceeding.
Fig. 1
3. Connect water line. Recommended routing (Fig. 2) allows easy access
to water for cleaning and sanitizing procedure.
4. Connect power supply.
5. Sanitize the dispenser prior to use (see Cleaning and Sanitizing on
page 13).
Fig. 2
countertop models
minimum 3" (77 mm)
clearance required
1/4" MPT
3' (76 mm)

Dispenser and Icemaker 7CI100A/7FS100A 7
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––
Optional Drip Tray Drain Installation
1. If installing optional Drip Tray Drain Kit*, cut hole in countertop for
drain tube. Units without legs must have alternate hole positioning
(Fig. 3)
* The optional Drip Tray Drain Kit (item# 00956375) requires a oor drain within
15 ft. (4.5 m) of the dispenser. For detailed installation instructions, please
refer to the instructions shipped with the Drip Tray Drain Kit.
Fig. 3
2. Remove drip tray and drill 11/32" hole through drain nipple (Fig. 4).
3. Connect supplied drain tubing to drain tray nipple with supplied hose
clamp. Run drain tubing to oor drain.
4. Return tray to original position.
Fig. 4
3"
(76 mm)
15 3/4"
(400 mm)
6"
(152 mm)
6 5/16"
(160 mm)

8 Dispenser and Icemaker 7CI100A/7FS100A
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––
Optional Leg Accessory Installation
1. If installing optional 4" Leg Accessory (item# 00956300), place a 5"
(127 mm) spacer underneath the dispenser to ease installation.
2. Remove four plastic, thread-protecting plugs from bottom of
dispenser.
3. Screw each leg into chassis (Fig. 3).
Fig. 5
Freestanding Installation
Installation instructions for countertop model may be found on Countertop
Installation on page 6.
1. A clearance of at least 3" (77 mm) is required behind and on
each side of the dispenser for electrical connection and ventilation
(Fig.1).
2. Rough-in the electrical service and water line.
§Electrical: 115V, single phase, 15A receptacle required. The dispenser
has an integral 8 ft. (2.4 m) cord and plug.
§Water: supply line (with shut-off valve) connects to the dispenser's 1/4"
MPT inlet.
NOTICE!
If using Leg Accessory with base stand, complete those steps
before proceeding.
Fig. 6
spacer
5" (127 mm)
min.
freestanding models
minimum 3" (77 mm)
clearance required

Dispenser and Icemaker 7CI100A/7FS100A 9
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––
3. Remove four plastic, thread-protecting plugs from bottom of
dispenser.
4. Attach dispenser to base stand with supplied hardware (Fig. 7).
NOTICE!
If installing optional Drip Tray Drain Kit, complete those steps
before proceeding.
Fig. 7
5. Connect water line. Recommended routing (Fig. 8) allows easy access
to water for cleaning and sanitizing procedure.
6. Connect power supply.
7. Sanitize the dispenser prior to use (see Cleaning and Sanitizing on
page 13).
Fig. 8
X4
1/4" MPT
3' (76 mm)

10 Dispenser and Icemaker 7CI100A/7FS100A
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––
8. Secure unit to wall or cove molding with supplied bracket (Fig. 9) to
prevent tipping.
Note: Fasteners must be supplied by installer.
WARNING!
Freestanding unit must be secured to wall to prevent tipping.
Failure to do could result in personal injury or damage to the
unit.
Fig. 9
Optional Leg Accessory Installation
1. If installing optional 6" Leg Accessory (item# 00956318), tilt or lay
base stand on side and screw each leg into stand (Fig.10).
Fig. 10
Optional Drip Tray Drain Installation
1. If installing optional Drip Tray Drain Kit*, remove drip tray and drill
11/32" hole through drain nipple (Fig. 11).
2. Connect supplied drain tubing to drain tray nipple with supplied hose
clamp. Run drain tubing to oor drain.
3. Return tray to original position.
* The optional Drip Tray Drain Kit (item# 00956375) requires a oor drain within
15 ft. (4.5 m) of the dispenser. For detailed installation instructions, please
refer to the instructions shipped with the Drip Tray Drain Kit.
Fig. 11

Dispenser and Icemaker 7CI100A/7FS100A 11
Maintenance/Cleaning Mode –––––––––––––––––––––––––––––––––––––––––
Cleaning Mode (Dispensing Disabled) - Use when cleaning surface
Entering Cleaning Mode disables the User Interface and allows you to clean
the outside of the dispenser without accidentally dispensing water or ice.
1. To enter Cleaning Mode, press and immediately release the
maintenance/clean switch (Fig. 12.1) so that only "FRESH
FILTERED ICE AND WATER" displays in the user interface
(Fig.12.2).
2. To exit Cleaning Mode, press and immediately release the
maintenance/clean switch so that the ice and water icons also
display in the user interface.
Maintenance Mode (All Operation Disabled) - Use when cleaning/
servicing ice machine
Entering Maintenance Mode disables all operations and allows you to safely
clean and/or sanitize the icemaker and dispenser as well as service the
entire unit.
1. To enter Maintenance Mode, press and hold the maintenance/
clean switch (Fig. 12.3) until displays in the user interface
(Fig.12.4).
2. To exit Maintenance Mode, press and hold the maintenance/clean
switch until no longer displays in the user interface.
Fig. 12
4
3
2
1
Accessing Internal Components ––––––––––––––––––––––––––––––––––––––
CAUTION!
Except for routine cleaning and sanitizing, only qualied
technicians should attempt to service or maintain this equipment.
1. Press and hold the maintenance/clean switch (Fig. 12.1) until
displays in the user interface (Fig. 12.2).
2. Remove (unscrew) chrome ice dispenser chute (Fig. 13.1).
3. Remove the drip tray (Fig. 13.2).
4. Remove the two screws (Fig. 13.3) on the front panel (behind the
drip tray).
5. Remove and set aside the front panel (Fig. 13.4) - do not
disengage the plug on the back of the User Interface or the
tubing at the water dispenser chute (if so equipped).
Fig. 13
1
2
3
4

12 Dispenser and Icemaker 7CI100A/7FS100A
Filter Display Indicator Activation –––––––––––––––––––––––––––––––––––––
If you purchased your dispenser with a Follett lter, the lter display indicator
activation has been preset at the factory.
If you are using an “after market lter,” an adjustment may be made
to activate the “Fresh Filtered Ice & Water” display and a six-month
maintenance reminder on the User Interface.
Activating “Fresh Filtered Ice & Water” and the Six-Month
Maintenance Reminder
1. Remove the front panel as explained in Accessing Internal
Components on page 11 then refer to Fig. 14.
2. Remove top panel (Fig. 14.1).
3. Remove (1) screw and top of control board enclosure (Fig. 14.2).
4. Locate the DIP switch on the dispenser's control board (Fig. 15).
Use a ne-pointed object to move the “Filter” DIP switch to the ON
position.
Deactivating the Six-Month Maintenance Reminder
1. Use a ne-pointed object to move the “External Filter” DIP switch to
the ON position.
Fig. 14
1
2
DIP Switch Function
1Not used
2Water
3Filter
4Not used
5Not used
615/30 minute delay
7Not used
8External Filter
Fig. 15
ON
OFF
not used
not used
not used
not used
1
2
3
4
5
6
7
8
water
filter
15/30 minute delay
external filter

Dispenser and Icemaker 7CI100A/7FS100A 13
Cleaning and Sanitizing –––––––––––––––––––––––––––––––––––––––––––––
Cleaning and sanitizing should be performed at least every 6 months, and
more often if local water conditions dictate.
CAUTION!
Place the dispenser in Maintenance Mode prior to servicing or
cleaning the ice machine. See Maintenance/Cleaning Mode on
page 11.
Required Supplies
§(3) x 7 ounce SafeCLEAN™ environmentally-friendly icemaker cleaner
packets
§Nu-Calgon IMS-II sanitizing concentrate
§Funnel
§Bucket
Fig. 16
1
Cleaning: Icemaker and Dispenser
1. Dispense all the ice out of the unit, then see Accessing Internal Components on page 11.
2. Press and hold maintenance/clean switch until displays in the user interface to enter Maintenance
Mode.
3. Remove (unscrew) chrome ice dispense chute.
4. Remove drip tray.
5. Remove (2) screws located behind the drip tray.
6. Move front panel and place on top or beside unit.
7. Remove plug cap from the end of drain tube and lower tube to drain water into bucket.
8. After the system has been drained of water replace plug cap in drain tube.
9. Secure tube in holder.
10. Remove cap from bin lid cover.
11. Screw cap onto ice discharge chute.
12. Mix SafeCLEAN Ice Machine Cleaner, (3) x 7 ounce packets, with threegallons (11.4 L) of water.
13. Pour cleaning solution into bin lid access spout until solution reaches the spout neck.
14. Allow the solution to remain in unit for 15 minutes.
15. While machine is cleaning, remove top and right side panel to access and clean air-cooled condenser.
16. Drain system by lowering drain tube into bucket.
1 7. Secure drain tube into holder.
18. Fill one time with potable water and drain with ll tube. Secure drain tube.
Sanitizing: Icemaker and Dispenser
1. Mix a sanitizing solution of 2.5 gallons (9.5 L) of water and 4 ounces (118ml) of Nu-Calgon IMS-II
sanitizing concentrate.
2. Pour sanitizing solution into bin lid access spout until solution reaches the spout neck.
3. Allow the solution to remain in unit for 5 minutes.
4. Drain system by lowering drain tube.
5. Secure drain tube into holder.
6. Fill and drain three times with potable water.
7. Place a bucket under the dispense chute and remove cap.
Caution: Some sanitizing solution will remain and drain out when cap is removed. Reposition cap on bin lid spout.
8. Reinstall front panel, ice dispense chute, and drip tray.
9. Press and hold maintenance/clean switch to exit Maintenance Mode.

14 Dispenser and Icemaker 7CI100A/7FS100A
Cleaning and Sanitizing (continued) ––––––––––––––––––––––––––––––––––––––
Cleaning: User Interface and Exterior Cabinet
1. Press and release maintenance/clean switch so that only "FRESH FILTERED ICE AND WATER" displays
in the user interface to enter Cleaning Mode (and disable dispensing).
2. Plastic parts, including the user interface, can be cleaned with non-abrasive cleaners like Windex or
Fantastic. Clean stainless steel panels with stainless steel cleaner.
3. Press and release maintenance/clean switch to put unit back into service.
Service –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
LED Indicator Description
The LED Indicator is located behind the front panel.
Fig. 17
LED Name LED Color Description
Clean Green The dispenser is in Cleaning Mode. Dispenser is disabled to allow for cleaning of front panel.
See Maintenance/Cleaning Mode on page 11..
UV N/A Not used.
Filter Red Six-month time has expired.
Drip tray Red Drip tray full.
Water leak Red Internal leak in dispenser.
High amps Red Auger gearmotor has exceeded 0.55 amps.
Service Red 8000 hour bushing check (call Follett technical service group at [phone] or
[phone]).
Maintenance Yellow Enter Maintenance Mode by pressing and holding maintenance/clean switch for 5 seconds.
Unit will not make or dispense ice.
Low water Yellow Insufficient water supply to machine or no low bin LED upon startup.
Time delay Yellow Ice production will not resume for at least 15 minutes after a full bin is achieved and a
minimum amount of dispense activity has elapsed.
Sleep cycle Green After a full bin and 10 minutes of non-use, the unit goes into standby and will not produce ice
until either 12 hours has elapsed or ice or water has dispensed.
Making ice Green Gearmotor, compressor, and fan motor energized.
Low bin Green Bin switch closed calling for ice.
Power on Green Power supplied to unit.

Dispenser and Icemaker 7CI100A/7FS100A 15
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Water Feed Schematic
Evaporator
Float
Water Solenoid Valve
(optional)
Filter (optional)
Water Solenoid Valve
Water Chute
(optional)

16 Dispenser and Icemaker 7CI100A/7FS100A
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Bin Melt Water/Evaporator Feed/Clean Out System Schematic
Storage Bin
Vent System Schematic
Storage Bin
Vent Tube
Reservoir
Tube

Dispenser and Icemaker 7CI100A/7FS100A 17
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Refrigeration Schematic
ACCUMULATOR
LOW PRESSURE LIQUID
HIGH PRESSURE VAPOR
HIGH PRESSURE LIQUID LOW PRESSURE VAPOR
CAP TUBE
FILTER-DRIER
CONDENSER
COMPRESSOR
EVAPORATOR

18 Dispenser and Icemaker 7CI100A/7FS100A
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Condenser Fan Motor Removal

Dispenser and Icemaker 7CI100A/7FS100A 19
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
User Interface Display Identication
Operation Display Condition Procedure
Normal
operation
—
Cleaning Mode Press and release maintenance/clean
switch to clean the user interface
without dispensing ice or water (see
Maintenance/Cleaning Mode on page
11).
Drip tray full Empty drip tray.
Six-month lter
maintenance
required
Change lter and reset per
Maintenance Mode procedure below.
To disable reminder, see Filter Display
Indicator Activation on page 12.
Maintenance
Mode
Change lter and reset timer with
maintenance/clean switch: Press and
hold for 5 seconds until displays.
Press and release clean switch to
display “FRESH FILTERED ICE”. Press
and hold clean switch for 5 seconds to
reset your selection.

20 Dispenser and Icemaker 7CI100A/7FS100A
Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––
Service Display Condition Procedure
High amps Contact Follett technical
service group at (877) 612-
5086 or [phone]).
Internal leak in dispenser Locate leak and repair -
Press reset on control board.
Contact Follett if icemaker is
leaking.