GE Profile 24 CustomStyle Training manual

Use and Care & Installation Guide
Refrigerator
GE Appliances
Profile: Side by Side 22, 24 and 27 Models
English Version.................................. 2
Version française.......................... 23
Versión en español...................... 45
Safety Instructions........................ 3
Operating Instructions, Tips
Automatic Icemaker &Dispenser ........ 5–7
CFC-Free Refrigerant .................................... 2
Food Storage Suggestions.......................... 8
Ice Service ........................................................7
Shelves .......................................................... 10
Storage Drawers............................................ 9
Temperature Controls .................................. 4
Care and Cleaning
Behind the Refrigerator............................. 11
Cleaning—Inside and Outside .............. 11
Drawer Removal...................................... 12
Light Bulb Replacement............................ 12
Under Refrigerator...................................... 11
Water Filter Accessory................................. 7
Problem Solver...................... 17–19
Normal Operating Sounds.................... 17
More questions ?…In the United States call
GE Answer Center® 800.626.2000
In Canada consult your local telephone
directory for the Camco Service Center
Preparation
Clearances.................................................... 13
Leveling..........................................................13
Location......................................................... 13
Moving &Vacation..................................... 13
Rollers ............................................................ 13
Water Supply to Icemaker........................ 13
Installation................................. 14–16
Adapter Plug ................................................ 14
Electrical Requirements ............................ 14
Extension Cord ............................................ 14
Grounding..................................................... 14
Water Line Installation ....................... 15, 16
Consumer Services.................. 20
Appliance Registration................................. 2
Model and Serial Numbers ......................... 2
Warranty for Canadian Customers......... 21
Warranty for U. S. Customers
.......Back Cover

HELP US HELP YOU…
Write down the model
and serial numbers.
You’ll see them on a label on the wall beside
the top drawer or at the bottom, just inside the
fresh food compartment door.
These numbers are also on the Consumer
Product Ownership Registration Card that
came with your refrigerator.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your refrigerator.
Read this book carefully.
It is intended to help you operate and
maintain your new refrigerator properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help:
In the United States, call:
GE Answer Center®
800.626.2000
24 hours a day, 7 days a week
In Canada, write:
Manager, Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2
If you received a damaged
refrigerator…
Immediately contact the dealer (or builder)
that sold you the refrigerator.
Save time and money.
Before you request service…
Check the Problem Solver section in this
book. It lists minor operating problems that
you can correct yourself.
2
IF YOU NEED SERVICE
To obtain service, see the Consumer Services
page in the back of this book.
We’re proud of our service and want you to
be pleased. If for some reason you are not
happy with the service you receive, here are
3 steps to follow for further help.
For Customers in the United States:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases this will solve the problem.
NEXT, if you are still not pleased, write
all the details—including your phone
number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not
resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
For Customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases this will solve the problem.
NEXT, if you are still not pleased, write all
the details—including your phone number—to:
Manager, Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2
CFC-FREE REFRIGERANT
Your old refrigerator has a cooling system that used CFCs
(chlorofluorocarbons). CFCs are believed to harm stratospheric
ozone. This refrigerator uses a new refrigerant that does not harm
the stratospheric ozone layer.
If you are throwing away your old refrigerator, make sure the CFC
refrigerant is removed for proper disposal by a qualified servicer. If
you intentionally release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of the federal Clean Air Act.

3
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
WARNING—When using this appliance,
always exercise basic safety precautions,
including the following:
• Use this appliance only for its intended purpose
as described in this Use and Care Guide.
• This refrigerator must be properly
installed and located in accordance
with the Installation Instructions
before it is used.
• Never unplug your refrigerator by
pulling on the power cord. Always
grip plug firmly and pull straight out
from the outlet.
• Repair or replace immediately all electric
service cords that have become frayed or
otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its length
or at either the plug or connector end.
• When moving your refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
• Do not allow children to climb, stand or
hang on the shelves in the refrigerator. They
could damage the refrigerator and seriously
injure themselves.
• If your old refrigerator is still around
the house but not in use, be sure to
remove the doors. This will reduce the
possibility of danger to children.
• After your refrigerator is in operation, do
not touch the cold surfaces in the freezer
compartment, particularly when hands are
damp or wet. Skin may adhere to these extremely
cold surfaces.
• If your refrigerator has an automatic icemaker,
avoid contact with the moving parts of the ejector
mechanism, or with the heating element that
releases the cubes. Do not place fingers or hands
on the automatic icemaking mechanism while the
refrigerator is plugged in.
• Don’t refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin
No. 69 says:
‘‘…You may safely refreeze frozen foods that
have thawed if they still contain ice crystals or if
they are still cold—below 40°F. (4°C.).
‘‘…Thawed ground meats, poultry or fish that
have any off-odor or off-color should not be
refrozen and should not be eaten. Thawed ice
cream should be discarded. If the odor or color of
any food is poor or questionable, get rid of it. The
food may be dangerous to eat.
‘‘Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits,
vegetables and prepared foods. The eating quality
of red meats is affected less than that of many
other foods. Use refrozen foods as soon as
possible to save as much of their eating quality as
you can.’’
• Unplug your refrigerator before
cleaning and making repairs.
NOTE: We strongly recommend that
any servicing be performed by a
qualified individual.
• Before replacing a burned-out light bulb, the
refrigerator should be unplugged in order to avoid
contact with a live wire filament. (A burned-out
light bulb may break when being replaced.)
NOTE: Turning control to OFF position does
not remove power to the light circuit.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
SAVE THESE
INSTRUCTIONS
Important Safety Instructions

OPERATING YOUR REFRIGERATOR
Set the Temperature Controls (appearance may vary)
4
The temperature controls let you regulate the temperature in the fresh
food and freezer compartments.
At first, set the Fresh Food control at “5” and the Freezer control at “C.”
Allow 24 hours for the temperature to stabilize, whether you are
setting the controls for the first time or adjusting them later. Then, if
you want colder or warmer temperatures in either compartment, adjust
the controls one step at a time.
NOTE: Moving the Fresh Food control to OFF turns off cooling in
both compartments—fresh food and freezer—but does not shut off
power to the refrigerator.
OFF 13579
A B C D E
Freezer Control
C is Initial Setting
E is Coldest
How to Test Temperatures
Use the milk test for the fresh food compartment. Place a container
of milk on the top shelf in the fresh food compartment. Check it a day
later. If the milk is too warm or too cold, adjust the temperature controls.
Use the ice cream test for the freezer compartment. Place a
container of ice cream in the center of the freezer compartment. Check
it after a day. If it’s too hard or too soft, adjust the temperature controls.
Always allow 24 hours for the refrigerator to reach the
temperature you set.
Automatic Energy Saver System No Defrosting
You won’t find an “energy saver” switch on this refrigerator.
Warm liquid from the refrigerator’s condenser is automatically
circulated around the front edge of the freezer compartment to help
keep moisture from forming on the outside of the refrigerator during
humid weather.
Many refrigerators use special electric heaters. This refrigerator needs
none. That’s why there is no “energy saver” switch…there’s no need
for it.
It is not necessary to defrost the freezer or fresh food compartments.
Your refrigerator is designed and equipped to defrost itself automatically.
If you turn your household thermostat below 60°F. (16°C.) at night…
…you may want to move the freezer control one
step colder. Cooler temperatures in the house may
cause the compressor to operate less frequently,
thus allowing the freezer compartment to warm
somewhat. To protect your frozen food supply,
leave the freezer setting at this colder setting for
the entire winter or for as long as you keep your
thermostat turned down.
Moving the freezer control to colder setting should have no effect on
your fresh food compartment. However, if freezing occurs, move the
fresh food control one step warmer.
When you stop turning the thermostat down, turn the refrigerator’s
controls back to their regular settings.

AUTOMATIC ICEMAKER & DISPENSER
(on some models)
5
Operating Your Refrigerator Automatic Icemaker & Dispenser
How They Work
The automatic icemaker makes ice continually. The dispenser
dispenses water, ice cubes or crushed ice through the freezer
compartment door. Here’s how they work.
Water flows from the household supply through a
(1) dual solenoid valve
to the
(2) water tubing and
to the
(3) automatic icemaker
as needed.
Water is frozen in the
(4) cube mold and
ejected into the
(5) storage bin where
a motor-powered
auger moves
cubes forward.
Cubes fall through the chute in the door when the dispenser
pad is pressed.
When CRUSHED is selected (on some models), a baffle channels
cubes through the crusher and crushed ice falls through a chute into
the glass.
When WATER is selected, (on some models) water flows through the
(6) tubing in the door and is dispensed when the dispenser
pad is pressed.
(7) A light switch (on some models) turns the night light in the
dispenser on or off.
The light also comes on when the dispenser pad is pressed.
The light in the dispenser should be replaced with a 7 watt maximum
bulb when it burns out.
3
7
6
4
5
1
2
Important Facts about Your Ice & Water Dispenser
• If this is your first icemaker you’ll hear occasional sounds that
may be unfamiliar. These are normal icemaking sounds and are not
cause for concern.
• Your icemaker will produce 8 cubes per cycle—approximately
120 cubes in a 24-hour period—depending on freezer compartment
temperature, room temperature, number of door openings and other
use conditions.
• Intermittent dispensing of ice is normal. If ice flow interruption is
more than brief, ice clump(s) may be the cause and should be
removed following instructions in this section.
• Avoid overfilling glasses with ice and using narrow or extra-tall
glasses. This can jam the chute or cause the door in the chute to
freeze shut. Periodically open the freezer compartment door and look
down into the chute. If ice is blocking the chute, poke it through with
a wooden spoon.
• To help keep bits of ice from being sprayed beyond the glass,
place the glass close to the ice chute—but not so close that it blocks
outcoming ice.
• Fill glasses with ice before adding soda or other beverage mixes.
• Beverages and foods should not be quick-chilled in the ice
storage bin. Cans, bottles or food packages in the storage bin may
cause the icemaker or auger to jam.
• Do not add ice from trays or bags to the storage bin. It may not
crush or dispense well.
Before Using Your Icemaker and Dispenser
If you use your refrigerator before the water
connection is made, raise the ice access door and
make sure the icemaker feeler arm is in the
STOP (up) position. When the water supply has
been connected to the icemaker, move the feeler
arm to ON (down) position.
At first there will be a delay before water is dispensed and ice is made.
On models with a water dispenser, if no
water is dispensed when the refrigerator is
first installed, there may be air in the water line
system. Press the dispenser pad for at least two
minutes to remove trapped air from the water
line and to fill the water system.
The ice cube mold will automatically fill with water AFTER cooling
to freezer temperatures. The first cubes normally freeze after
several hours.
NOTE: With a newly-installed refrigerator, allow about 24 hours
for the freezer compartment to get cold enough to make ice.
(continued next page)
WAT
ER C
RU
S
HE
D
C
U
BE
D
ICE
LIGHT OFF ON
Feeler arm in
STOP (up)
position
Feeler arm in
ON (down)
position
Push the dispenser pad
until the water line is filled.

AUTOMATIC ICEMAKER & DISPENSER
(continued)
Once Your Icemaker and Dispenser are in Operation
Throw away the first few batches of ice cubes (16 or 24 cubes). This
will flush away any impurities in the water line. Do the same thing
after vacations or extended periods when ice isn’t used.
On models with a water dispenser, pour the first 6 glassfuls of water in
the kitchen sink. The first water through the system picks up a slight
‘‘plastic’’ taste from the water tubing.
To make sure the bin fills with ice, level the cubes occasionally.
When cubes fall into the bin they may pile up close to the icemaker
and push the feeler arm to the STOP (up) position before the bin gets
full. Keeping the cubes level allows the icemaker to fill the bin.
To Dispense Ice and Water
• Select CUBES, CRUSHED ICE
(on some models) or WATER. • Grip the glass or other container
near the rim and press the rim
against the center of the
dispenser pad.
WATER C RUSHEDCUBEDICE LIGHT OFF ON
WATER CRUSHED CUBEDICE
LIGHT OFF ON
When Dispensing Ice… When Dispensing Water…
Some crushed ice may be dispensed even though you selected
CUBES. This happens occasionally when a few cubes get channeled
to the crusher.
Sometimes a mound of snow will form on the door in the ice chute.
This condition is normal, and usually occurs when you have dispensed
crushed ice repeatedly. The snow will eventually evaporate.
Sometimes crushed ice will spray beyond the glass. To avoid this,
hold the glass up close to the chute.
The first glass of water dispensed may be warmer than the
following ones. This is normal.
Dispensed water is cool, not iced. For colder water, simply add
crushed ice or cubes before dispensing water.
CAUTION: Never put fingers or other objects into the
dispenser opening.
To Stop Dispensing If Ice Clumps Form in the Storage Bin…
Release pressure from the
dispenser pad and wait a few
seconds to catch the last bits of ice
or drops of water.
There may be some dripping after
dispensing crushed ice or water. If
there is a lot of dripping, the spill
should be wiped dry right away.
Do not pour water in the spill shelf because it is not self draining—
pour it in the kitchen sink. The shelf and its grille should be cleaned
regularly according to Care and Cleaning
instructions. The grille is easily removed
by pressing on the back right corner.
The icemaker ejects cubes in groups of 8, and it is normal for several
cubes to be joined together. However, if you don’t use the ice very
often, ice clumps may form in the storage bin and can clog
the dispenser.
If this happens:
•Remove the storage bin from the freezer.
• Break up ice clumps with your hands. Throw away any clumps that
you can’t break up.
• Replace the bin before the remaining cubes melt and fuse together.
WATER C RUSHEDCUBEDICE
LIGHT OFF ON
Press here to remove grille
Dispenser
pad Dispenser
pad
6

7
To Remove Ice Storage Bin To Replace Ice Storage Bin
Lift the left corner to free the bin from
the shelf. Pull the bin straight out while
supporting it at front and back.
Slide the bin back until the tab on the bin locks
into the slot in the shelf.
If the bin does not go all the way back, remove
it and turn the drive mechanism 1/4 turn. Then
push the bin back again until the tab on the
bin locks into the slot in the shelf.
Rotate
Drive
Mechanism
If Ice Is Not Used Often…
‘‘Old’’ ice cubes will become cloudy and taste stale. Empty ice
storage bin periodically and wash it in lukewarm water. Be sure to
allow storage bin to cool before replacing it—otherwise ice cubes
will stick to the metal auger.
Move Feeler Arm to STOP (up) Position when…
• Home water supply is to be turned off for several hours.
• Ice storage bin is to be removed for a period of time.
• Going away on vacation, at which time you should also turn off the
valve in the water supply line to your refrigerator.
• Moving the fresh food control to the OFF position.
Water Filter Accessory
Your ice cubes can only be as fresh-tasting as the water that produces them.
That’s why it’s a good idea to purify your water with a water filter.
REMOVES SEDIMENT
Rigid, porous graded density depth cellulose
fiber cartridge catches dirt, rust particles, sand and silt.
REMOVES ODORS
Activated charcoal granules remove
musty, stale odors.
IMPROVES TASTE
Activated charcoal granules remove oily,
medicinal, plastic and metallic tastes.
REDUCES SCALE
Special crystals reduce hard scale deposit formation.
The water filter is an option at extra cost and is available from your dealer.
Specify WR97X0214. It has complete installation instructions and installs
in minutes on 1/4″O.D. copper water line.
Ice Trays (on some models)
To release ice cubes, invert tray, hold it
over storage bin or bowl, and twist at
both ends.
For only one or two ice cubes, leave
tray right-side up, twist both ends
slightly and remove desired number
of cubes.
Wash ice trays and storage bin in
lukewarm water only. Do not put
them in an automatic dishwasher.
ICE SERVICE
Water Supply Kit Automatic Icemaker Accessory Kit
A kit containing copper tubing, shut-off valve fittings and instructions
needed to connect the icemaker to your cold water line is available at
extra cost. See Preparation section.
If your refrigerator did not come already equipped with an automatic
icemaker, an Icemaker Accessory Kit is available at extra cost. Check the
back of the refrigerator for the specific icemaker kit needed for your
model.
ACCESSORIES
Automatic Icemaker & Dispenser Ice Service Accessories

FOOD STORAGE SUGGESTIONS
8
Suggested storage times for meat and poultry*
Eating quality DAYS IN MONTHS IN
drops after REFRIGERATOR FREEZER
time shown AT 35° to 40°F. AT 0°F.
(2° to 4°C.) (-18°C.)
Eating quality DAYS IN MONTHS IN
drops after REFRIGERATOR FREEZER
time shown AT 35° to 40°F. AT 0°F.
(2° to 4°C.) (-18°C.)
Fresh Meats
Roasts (Beef & Lamb) ...................... 3 to 5 ...........................6 to 12
Roasts (Pork & Veal)........................ 3 to 5 ...........................4 to 8
Steaks (Beef) .................................... 3 to 5 ...........................6 to 12
Chops (Lamb)................................... 3 to 5 ...........................6 to 9
Chops (Pork) .................................... 3 to 5 ...........................3 to 4
Ground & Stew Meats ...................... 1 to 2 ...........................3 to 4
Variety Meats.................................... 1 to 2 ...........................3 to 4
Sausage (Pork)................................. 1 to 2 ...........................1 to 2
Processed Meats
Bacon ................................................... 7...................................1
Frankfurters.......................................... 7.................................1/2
Ham (Whole)........................................ 7 ...............................1 to 2
Ham (Half) ........................................ 3 to 5 ...........................1 to 2
Ham (Slices)......................................... 3 ...............................1 to 2
Luncheon Meats ............................... 3 to 5..........Freezing not recommended.
Sausage (Smoked)............................... 7..............Freezing not recommended.
Sausage (Dry & Semi-Dry)............. 14 to 21........Freezing not recommended.
Cooked Meats
Cooked Meats and Meat Dishes........ 3 to 4 ...........................2 to 3
Gravy & Meat Broth.......................... 1 to 2 ...........................2 to 3
Fresh Poultry
Chicken & Turkey (Whole)................ 1 to 2..............................12
Chicken (Pieces)............................... 1 to 2...............................9
Turkey (Pieces)................................. 1 to 2...............................6
Duck & Goose (Whole)..................... 1 to 2...............................6
Giblets............................................... 1 to 2 ...............................3
Cooked Poultry
Pieces (Covered with Broth).............. 1 to 2...............................6
Pieces (Not Covered)........................ 3 to 4 ...............................1
Cooked Poultry Dishes ..................... 3 to 4 ...........................4 to 6
Fried Chicken .................................... 3 to 4 ...............................4
(Other than for meats & poultry) FREEZER
Most fruits and vegetables................................................8-12 months
Lean fish.............................................................................6-8 months
Fatty fish, rolls and breads, soups, stew, casseroles .........2-3 months
Cakes, pies, sandwiches, leftovers (cooked),
ice cream (original carton) ............................................1 month max.
Meats, fish and poultry purchased from the store vary in quality and age;
consequently, safe storage time in your refrigerator will vary.
*U.S. Department of Agriculture
Fresh Food Storage Tips
To store vegetables:
•Use the vegetable drawers—they have
been designed to preserve the natural
moisture and freshness of produce.
•Covering vegetables with a moist towel
helps maintain crispness.
•As a further aid to freshness,
prepackaged vegetables can be
stored in their original wrapping.
Unfrozen meats, fish, and poultry:
•Always remove store wrappings.
•Rewrap in foil, plastic wrap or wax paper
and refrigerate immediately.
Cheese:
•Wrap well with wax paper or aluminum
foil, or put in a plastic bag.
•Carefully wrap to expel air and help
prevent mold.
•Store prepackaged cheese in its own
wrapping if you wish.
Tips on Freezing Foods
There are 3 essential requirements for efficient home freezing.
1. Initial quality. Freeze only top-quality foods. Freezing retains
quality and flavor; it cannot improve quality.
2. Speed. The quicker fruits and vegetables are frozen after picking,
the better the frozen product will be. You’ll save time, too, with less
culling and sorting to do.
3. Proper packaging. Use food wraps designed especially
for freezing.
To freeze meat, fish and poultry, wrap well in freezer-weight foil (or
other heavy-duty wrapping material), forming it carefully to the shape
of the contents. This expels air. Fold and crimp ends of the package to
provide a good, lasting seal. Don’t refreeze meat that has been
completely thawed; meat, whether raw or cooked, can be frozen
successfully only once.
Fine-quality ice cream, with high cream content, will normally
require slightly lower temperatures than more “airy” already-packaged
brands with low cream content.
•It will be necessary to experiment to determine the freezer
compartment location and temperature control setting to keep your
ice cream at the right serving temperature.
•The rear of the freezer compartment is slightly colder than the front.
New techniques are constantly being developed. Consult the County
Extension Service or your local Utility Company for the latest
information on freezing and storing foods.

9
Food Storage Suggestions Storage Drawers
Fruit & Vegetable Drawers Adjustable Humidity Drawers (on some models)
The top two storage drawers at the
bottom of the fresh food compartment
are designed to provide high humidity
levels required by most vegetables
and lower humidity levels required
for most fruits.
When replacing the drawers, always
push them all the way in.
Storage time will depend upon the type
of food and its condition when placed in
the drawers.
Excess water that may accumulate in the
bottom of the drawers should be emptied
and the drawers wiped dry.
These drawers have individual,
adjustable humidity controls that let
you regulate the amount of moisture
retained in foods.
Slide the control all the way
to the HIGH setting and the
drawer provides high humidity
recommended for most vegetables.
Slide the control all the way to
the LOW setting to provide lower
humidity levels recommended for
most fruits.
High Humidity Control Low
STORAGE DRAWERS
High Humidity Low Humidity
Setting the drawer for high humidity keeps unwrapped foods fresh by
retaining the natural moisture content of foods such as:
• Artichokes • Celery • Lettuce • Rhubarb
• Asparagus • Cherries • Parsley • Spinach
• Beets, topped • Corn • Peas, green • Tomatoes, ripe
• Blueberries • Currants • Plums
• Carrots • Greens, leafy • Radishes
As in any refrigerated storage area, it is recommended that foods with
strong odors be stored wrapped—foods such as:
• Broccoli • Cabbage • Green onions • Turnips
• Brussels sprouts • Cauliflower • Parsnips
The high humidity setting also works well for the convenient storage
of lunch meats, cheese, hors d’oeuvres, spreads and snacks.
Setting the drawer for low humidity keeps the following foods fresh:
•Apples •Mushrooms •Peaches •Strawberries
•Apricots • Nectarines •Pears • Squash, summer
•Grapes •Oranges •Raspberries •Tangerines
Convertible Meat Drawer (on some models) Sealed Snack Pack (on some models)
The Convertible Meat Drawer has its own cold air duct to allow
a stream of cold air from the freezer compartment to flow around
the drawer.
The variable temperature control regulates the air flow from the
freezer compartment.
Set control lever down to the
coldest setting to store fresh meats.
If lever is left in meat position for
a long period of time, some
frost may form on the inside
of the drawer.
Set control lever up to convert
the drawer to normal refrigerator
temperature and provide extra
vegetable storage space. Cold air
duct is turned off. Variable settings
between these extremes can be selected.
The sealed Snack Pack—and shelf to which it is attached—can be
relocated within the Fresh Food compartment. The sealed drawer
retains sufficient humidity for convenient storage of lunch meats,
cheese, hors d’oeuvres, spreads and snacks.
Normal
setting
Coldest
setting

SHELVES
Quick Space Shelf Slide-Out Spillproof Shelf (on some models)
This shelf splits in half
and slides under itself for
storage of tall item on the
shelf below.
The slide-out shelf allows you to reach
items stored behind others. The special
edges are designed to help prevent
spills from dripping to lower shelves.
Make sure you push the shelves all the
way back in before you close the door.
Removable Wine Rack Freezer Baskets (on some models)
The wine rack is designed to hold a
bottle on its side. A good location for the
wine rack is the Quick Space Shelf.
Wire slide-out freezer baskets
can be pulled out for easy access to
frozen foods.
How to Rearrange Your Shelves
Shelves in the fresh food compartment are adjustable, enabling
you to make efficient shelf arrangements to fit your family’s food
storage needs.
To remove shelves:
Tilt the shelf up at front,
then lift it up and out of the
tracks on the rear wall of
the refrigerator.
To relocate shelves:
Select desired shelf height.
With shelf front raised
slightly, engage the top
hooks in the tracks at the
rear of the cabinet. Then
lower the front of the shelf
until it locks into position.
Lift up
and out
2Tilt up
1Lower to
lock into place
2
Engage
top hook
1
Bins on Fresh Food Compartment Door
(on some models)
Adjustable bins can easily be carried from refrigerator to work area.
To remove:
Lift bin straight up until
mounting hooks disengage.
To replace or relocate:
Select desired shelf height,
engage bin’s hook in slots
on the tracks of the door,
and push in. Bin will lock
in place.
The divider (on some models) helps prevent tipping, spilling or
sliding of small items stored on the door shelf. Place index finger and
middle finger on either side of the divider near the front and simply
move it back and forth to fit your needs.
Multi-Position Shelves In Freezer Compartment
(on some models)
Shelf supports at various levels in the freezer compartment let you
reposition the shelves at your convenience.
Juice Can Rack (on some models)
Cans of frozen juice are
easily accessible when stored
in the rack on the freezer
compartment door.
To load it, place the first
can in the bottom of the
rack. Then load additional
cans into the rack from
the top.
Divider
Place first
can here
1
Additional
cans go here
2
Quick Serve SystemTM (on some models)
Cooking-serving-storage dishes with
durable lids fit into a space saving under-
the-shelf rack.
Dishes can be removed from and returned
to the rack as needed, and the rack (and shelf
to which it is attached) can be relocated
anywhere in the fresh food compartment.
Dishes and lids are safe for use in microwave ovens, refrigerators,
freezers, and are dishwasher-safe. The dishes should not be used for
cooking high-fat foods, such as bacon, and high-sugar foods, such as
candy and syrup. The high temperatures of the fat and sugar can cause
bubbles to form on the inside of the dish.
CAUTION: Dishes and lids are not designed for use on the range
top, broiler or in the regular oven. Such use can be hazardous.
10

Behind Refrigerator Under Refrigerator
Care should be taken in moving your refrigerator away from the wall.
All types of floor coverings can be damaged, particularly cushioned
coverings and those with embossed surfaces. Pull the refrigerator
straight out and return it to position by pushing it straight in. Moving
your refrigerator in a side direction may result in damage to your floor
covering or refrigerator.
When pushing the refrigerator back, make sure you don’t roll over the
power cord or icemaker supply line (on some models).
For most efficient operation,
you need to keep the area under the
refrigerator clean. Remove the base
grille and either sweep away or
vacuum up dust that is readily
accessible. For best results, use a
brush specially designed for this
purpose. It is available at most
appliance parts stores. This easy
cleaning operation should be done
at least once a year.
(continued next page)
Clean the condenser coils
at least once a year.
CARE AND CLEANING
Cleaning—Outside
The water and ice dispenser spill shelf (on some models) should
be wiped dry immediately to prevent spotting. Water left on the shelf
may leave deposits that you can remove by soaking with undiluted
vinegar. You can also use a paste of non-precipitating water softener
(such as Calgon brand) and water, or 1 teaspoon (5 ml) of citric acid
powder per pint (500 ml) of hot tap water. Soak until the deposit
disappears or becomes loose enough to rinse away. Usually 30
minutes soaking time is adequate. Avoid using wax on the spill
shelf and trim.
The dispenser pad can be cleaned by using a warm water and baking
soda solution—about a tablespoon (15 ml) of baking soda to a quart
(1 L) of water. Rinse thoroughly with water and wipe dry.
The door handles and trim (on some models) can be cleaned with a
cloth dampened with a solution of mild liquid dishwashing detergent and
water. Dry with a soft cloth. Don’t use wax on the door handles and trim.
The soft door handles (on some models) are easy to keep clean
if they are waxed every few months. Use a household wax such as
Pledge brand or Jubilee brand to coat the handles. Soil will then
easily wash off with a dish detergent and water or a non-abrasive
all-purpose cleaner.
Keep the finish clean. Wipe with a clean cloth lightly dampened with
kitchen appliance wax or mild liquid dishwashing detergent. Dry and
polish with a clean, soft cloth. Do not wipe the refrigerator with a
soiled dishwashing cloth or wet towel. These may leave a residue that
can erode the paint. Do not use scouring pads, powdered cleaners,
bleach or cleaners containing bleach because these products can
scratch and weaken the paint finish.
Protect the paint finish. The finish on the outside of the refrigerator
is a high quality, baked-on paint finish. With proper care, it will stay
new-looking and rust-free for years. Apply a coat of kitchen/appliance
wax when the refrigerator is new and then at least twice a year.
Appliance Polish Wax & Cleaner is available from Service and
Parts Centers.
Shelves Care and Cleaning
Cleaning—Inside
Inside the fresh food and freezer compartments should be cleaned
at least once a year. Unplug the refrigerator before cleaning. If this is
not practical, wring excess moisture out of sponge or cloth when
cleaning around switches, lights or controls.
Use warm water and baking soda solution—about a tablespoon
(15 ml) of baking soda to a quart (1 L) of water. This both cleans and
neutralizes odors. Rinse thoroughly with water and wipe dry.
Other parts of the refrigerator—including door gaskets, meat and
vegetable drawers, ice storage bin and all plastic parts—can be
cleaned the same way. After cleaning door gaskets, apply a thin layer
of petroleum jelly to the door gaskets at the hinge side. This helps
keep the gaskets from sticking and bending out of shape. Do not use
cleansing powders or other abrasive cleaners.
Avoid cleaning cold glass shelves with hot water because the extreme
temperature difference may cause them to break.
To help prevent odors, leave an open box of baking soda in the
rear of the refrigerator, on the top shelf. Change the box every 3
months. An open box of baking soda in the freezer will absorb stale
freezer odors.
Quick Serve dishes and lids can be cleaned in an automatic
dishwasher or by hand with liquid dishwashing detergent and water.
You can remove stains by soaking them in a bleach and water solution
using one part chlorine bleach to three parts water. (Stubborn stains
may require soaking.) Use a plastic scouring pad to remove burned-on
soil. Do not use cleansing powders or other abrasive cleaners.
Drain opening in freezer compartment.
During yearly cleaning, remove bottom freezer
basket and flush a solution of baking soda—
1 teaspoon (5 ml) and 2 cups (500 ml) of hot
(not boiling) water—through the drain line with
the help of a meat baster. This will help eliminate
odor and reduce the likelihood of a clogged drain
line. If drain becomes clogged, use a meat baster
and baking-soda-and-water solution to force the
clog through the drain line.
Do not wash any plastic parts from your refrigerator in
your automatic dishwasher.
11

CARE AND CLEANING
(continued)
Drawer Removal
Drawers will stop before coming all the way out of the refrigerator to
help prevent contents from spilling onto the floor. Drawers can easily
be removed by tilting up slightly and pulling past the “stop” location.
Remove the door bins from the fresh food door before removing
the drawer.
To remove the shelf above the top
drawer, first remove the top drawer
and any food on the shelf. Then tilt
the shelf up at the front and lift it up
and out of the tracks.
To replace the shelf, raise the
shelf front slightly and place the
top hooks in the lowest large track
slots. Then lower the front of the
shelf until it is level.
When replacing the drawers, make
sure you slide them through both
drawer guides on the right side.
To remove the drawers when the
fresh food compartment door
cannot be opened fully you need to
roll the refrigerator forward until
the door can be fully opened. In
some cases this will require moving
the refrigerator to the left as you roll it out.
Light Bulb Replacement
Fresh Food Compartment–Upper Light
1. Unplug refrigerator.
2. Pull off the temperature control
knobs.
3. Pull bottom of the light shield
down and forward, then rotate
the top up and off.
After replacing with same size
bulb, reinstall the light shield.
Fresh Food Compartment–Two Lower Lights (on some models)
These lights are located behind the top drawer.
1. Unplug the refrigerator and remove the top drawer and cover.
2. Grasp the bottom edge of the shield and pull forward and up to free
its bottom edge.
3. After replacing with the same size appliance bulb, replace
the shield.
Freezer Compartment
1. Unplug the refrigerator.
2. Remove the shelf just below light shield. (The shelf
will be easier to remove if it is emptied first.)
3. Pull the light shield toward you to reach the bulb.
After replacing with same size bulb, reinstall shelf and plug the
refrigerator back in.
12
Drawer
Guides

PREPARATION
Preparing for Vacation Preparing to Move
13
For shorter vacations, remove perishable foods and leave controls
at regular settings. However, if room temperature is expected to
drop below 60°F. (16°C.), follow same instructions in Temperature
Control section.
For long vacations or absences, remove food and shut off power to
refrigerator. Move the Fresh Food control to OFF position and clean
interior with baking soda solution of 1 tablespoon (15 ml) of soda to
1 quart (1 L) of water. Wipe dry. To prevent odors, leave open box of
soda in refrigerator. Leave doors open.
Move the icemaker (on some models) feeler arm to STOP (up)
position and be sure to shut off water supply to the refrigerator.
Disconnect power cord from wall outlet, remove all food, and clean
and dry the interior.
Secure all loose items such as grille, shelves and storage pans by
taping them securely in place to prevent damage.
Be sure refrigerator stays in upright position during actual moving and
in van. Refrigerator must be secured in van to prevent movement.
Protect outside of refrigerator with blanket.
Care and Cleaning Preparation
Refrigerator Location Clearances
Do not install refrigerator where temperature will be below
60°F. (16°C.) because it will not run often enough to maintain
proper temperatures.
Do install it on a floor strong enough to support a fully loaded
refrigerator.
Allow the following clearances for ease of installation, proper air
circulation, plumbing and electrical connections.
Sides ..................................................................5/8″ (15 mm)
Top ....................................................................1″ (25 mm)
(If built-in, allow 7⁄8
″
[22 mm] for hinge covers.)
Back ..................................................................1″ (25 mm)
If the refrigerator is against a wall on either side, allow the
following door clearances:
for 22 and 24 models .........................................3/4″(19 mm)
for 27 models.....................................................11/2″(38 mm)
Rollers Leveling
Adjustable rollers behind the base
grille enable you to move the
refrigerator away from the wall for
cleaning. These rollers should be set
so the refrigerator rests firmly on the
floor. To assure that the doors will
close automatically from a half-way-
open position, there is a built-in tilt
from the front to the back of the
cabinet. Side-by-side refrigerators also
have specially designed door hinges that lift both doors slightly when
opened, allowing the force of gravity to help close them securely.
To adjust rollers, remove the base
grille by grasping it at the bottom and
pulling it out.
Turn the roller adjusting screws
clockwise to raise the refrigerator,
counterclockwise to lower it. Use
an adjustable wrench (3/8″ hex head
bolt) or pliers.
When leveling, you can improve door closure by raising the front
approximately 5/8″(15 mm) from the floor.
To replace base grille, align prongs on back of grille with clamps in
cabinet and push forward until grille snaps into place.
Water Supply to Icemaker (on some models)
If your refrigerator has an icemaker, or if you plan to add an icemaker later, the icemaker will
have to be connected to a cold water line. A water supply kit containing copper tubing, shut-off
valve, fittings and instructions is available at extra cost from your dealer. There should be sufficient
tubing for the icemaker from the cold water supply to allow you to move the refrigerator out from
the wall several feet (approximately 8 feet [244 cm] of 1/4″copper tubing in three 10-inch [25 cm]
diameter coils).

INSTALLATION REQUIREMENTS
IMPORTANT…PLEASE READ CAREFULLY
How to Connect Electricity
14
For personal safety, this
appliance must be
properly grounded.
The power cord of this
appliance is equipped with a
3-prong (grounding) plug
which mates with a standard
3-prong (grounding) wall
outlet to minimize the
possibility of electric shock
hazard from this appliance.
Have the wall outlet and circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your
personal responsibility and obligation to have it replaced with a
properly grounded 3-prong wall outlet.
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE
THE THIRD (GROUND) PRONG FROM THE POWER CORD.
Preferred method
Insure proper
grounding exists
before using.
Use of Adapter Plug
Because of potential
hazards under certain
conditions, we strongly
recommend against use
of an adapter plug.
However, if you still elect
to use an adapter, where
local codes permit, a
TEMPORARY
CONNECTION may be
made to a properly
grounded 2-prong
wall outlet by use of
a UL listed adapter
available at most local
hardware stores.
The larger slot in the adapter must be aligned with the larger slot in
the wall outlet to provide proper polarity in the connection of the
power cord.
Use of an adapter plug will increase the clearance needed for the back
of the refrigerator.
CAUTION: Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the cover screw is
metal, and not insulated, and the wall outlet is grounded through the
house wiring. You should have the circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
When disconnecting the power cord from the adapter, always hold
the adapter in place with one hand while pulling the power cord plug
with the other hand. If this is not done, the adapter ground terminal is
very likely to break with repeated use.
Should the adapter ground terminal break, DO NOT USE the
appliance until a proper ground has again been established.
Temporary Method
(Adapter plugs not
permitted in Canada.)
Align large prongs/slots.
Insure proper grounding and firm
connection exists before use.
Electrical Requirements Use of Extension Cords
The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the rating plate.
This provides the best performance and also prevents overloading house
wiring circuits which could cause a fire hazard from overheated wires.
Because of potential safety hazards under certain conditions, we
strongly recommend against the use of an extension cord. However, if
you still elect to use an extension cord, it is absolutely necessary that it
be a UL-listed 3-wire grounding type appliance extension cord having
a grounding type plug and outlet and that the electrical rating of the
cord be 15 amperes (minimum) and 120 volts.

WATER LINE INSTALLATION INSTRUCTIONS
15
INSTALL THE SHUTOFF VALVE ON THE
NEAREST FREQUENTLY USED DRINKING
WATER LINE.
a. Choose a location for the valve that is easily
accessible. It is best to connect into the side of
a vertical water pipe. When it is necessary to
connect into a horizontal water pipe, make the
connection to the top or side, rather than at the
bottom, to avoid drawing off any sediment from
the water pipe.
b. Drill a 1/4″hole in the water pipe, using a
sharp bit. Remove any burrs resulting from
drilling the hole in the pipe. (Do not drill a hole if
the valve is a self-piercing type.)
c. Fasten the
shutoff valve to
the cold water pipe
with the pipe clamp.
d. Tighten the
clamp screws until the
sealing washer begins to
swell. Do not overtighten
or you may crush the
copper tubing.
2
CAUTION:
• If you use your refrigerator before connecting
the water line, make sure the icemaker feeler arm
is kept in the STOP (up) position.
• Do not install the icemaker tubing in areas
where temperatures fall below freezing.
•When using any electrical device (such as a
power drill) during installation, be sure the device
is insulated or wired in a manner to prevent the
hazard of electric shock.
• All installations must be in accordance with
local plumbing code requirements.
WARRANTY INFORMATION
This water line installation is not warranted by
the refrigerator or icemaker manufacturer.
Follow these instructions carefully to minimize
the risk of expensive water damage.
WHAT YOU WILL NEED
• A cold water supply is required for automatic
icemaker operation. The water pressure must be
between 20 and 120 p.s.i.
•
Power drill, unless you have a self-piercing valve.
• Copper tubing, 1/4″outer diameter to connect
the refrigerator to the water supply. Be sure both
ends of the tubing are cut square.
To determine how much copper tubing you need:
measure the distance from the water valve on the
back of the refrigerator to the water supply pipe.
Then add 8 feet (244 cm). Be sure there is
sufficient extra tubing (about 8 feet [244 cm]
coiled into 3 turns of about 10 inches [25 cm]
diameter) to allow the refrigerator to move out
from the wall after installation. Do not use plastic
tubing or plastic fittings because the water supply
line is under pressure at all times. Also, certain
types of plastic tubing may become brittle with
age and crack, resulting in water leakage.
•Shutoff valve to connect to the cold water line.
The shut-off valve should have a water inlet with
a minimum inside diameter of 5/32″at the point
of connection to the COLD WATER LINE.
Saddle-type shut-off valves are included in many
water supply kits. Before purchasing, make sure
a saddle-type valve complies with your local
plumbing codes.
• Two 1/4″ outer diameter compression nuts
and 2 ferrules (sleeves)—to connect the copper
tubing to the shutoff valve and the refrigerator
water valve.
• If your existing water line has a flared fitting at
the end, you will need an adapter (available at
plumbing supply stores) to connect the water line
to the refrigerator OR—you can cut off the flared
fitting with a tube cutter and then use a
compression fitting.
SHUT OFF THE MAIN WATER SUPPLY.
Turn on the nearest faucet long enough to clear
the line of water.
1
Typical ways to connect to water supply
Under sink
to cold
water pipe
Through wall to
utility room cold
water pipe
In crawl
space under
house
Through floor
to basement
cold water pipe
Pipe
clamp
Saddle type
shutoff
valve
Washer
Inlet
end
Vertical
cold water
pipe
(continued next page)

16
WATER LINE INSTALLATION INSTRUCTIONS
(continued)
CONNECT THE COPPER TUBING TO
THE REFRIGERATOR.
Before making the connection to the
refrigerator, be sure the refrigerator power
cord is not plugged into the wall outlet.
We recommend installing a water filter
(available at Service and Parts Centers) if your
water supply has sand or particles that could clog
the screen of the refrigerator’s water valve. Install
it in the water line near the refrigerator.
6
ROUTE THE COPPER TUBING BETWEEN THE
COLD WATER LINE AND THE REFRIGERATOR.
Route the tubing through a hole drilled in the
floor or wall (behind the refrigerator or adjacent
base cabinet) as close to the wall as possible. Be
sure there is sufficient extra tubing (about 8 feet
[244 cm] coiled into 3 turns of about 10″[25 cm]
diameter) to allow the refrigerator to move out
from the wall after installation.
3a. Remove the plastic flexible cap from the
water valve.
b. Place the
compression nut
and ferrule
(sleeve) onto the
end of the tubing
as shown.
c. Insert the end
of the copper
tubing into the
water valve
connection as far
as possible. While holding
the tubing, tighten the fitting.
d. Fasten the copper tubing into the clamp
provided to hold it in a vertical position. You may
need to pry open the clamp.
TURN THE WATER ON AT THE
SHUTOFF VALVE.
Tighten any connections that leak.
7
MOVE THE REFRIGERATOR BACK TO
THE WALL.
Arrange the coil of copper tubing so that it does
not vibrate against the back of the refrigerator or
against the wall.
10
SET THE ICEMAKER FEELER ARM TO THE ON
(DOWN)POSITION.
The icemaker will not begin to operate until it
reaches its operating temperature of 15°F. (-9°C.)
or below. It will then begin operation automatically
if the icemaker is in the ON (down) position.
NOTE: The icemaker may double-cycle when it
first starts, causing some water spillage from the
icemaker into the ice bucket. This is normal and
should not happen again. The first few batches of
cubes should be thrown away, so that remaining
impurities in the water line will be flushed out.
9
PLUG THE REFRIGERATOR POWER CORD
INTO A GROUNDED ELECTRICAL OUTLET.
8
CONNECT THE COPPER TUBING TO THE
SHUTOFF VALVE.
Place the compression
nut and ferrule (sleeve)
onto the end of the
tubing and connect it to
the shutoff valve. Make
sure the tubing is fully
inserted into the valve.
Tighten the compression
nut securely.
4
TURN ON THE WATER AND FLUSH OUT
THE TUBING.
a. Turn the main water supply on and flush out
the tubing until the water is clear.
b. Shut the water off at the water valve after
about one quart of water has been flushed
through the tubing.
5
Saddle type
shutoff valve
Packing nut
Outlet valve
Compression nut
Ferrule
(sleeve)
Ferrule
(sleeve)
1/4″ Copper tubing
1/4″ Compression nut
Tubing
clamp
Refrigerator connection

QUESTIONS?
USE THIS PROBLEM SOLVER
NORMAL OPERATING SOUNDS
These sounds are normal and do not indicate a need for service.
The new high efficiency compressor runs faster and will have a higher
pitch hum or pulsating sound while operating.
Defrost timer and refrigerator control clicks on and off.
The fan circulating air inside the freezer which keeps the
temperatures throughout.
Water dropping on the defrost heater causing a
sizzling, hissing or popping sound during the defrost cycle.
The flow of refrigerant through the freezer cooling
coil sounds like boiling water or a gurgling noise.
Cracking or popping of cooling coils caused by expansion
and contraction during defrost and refrigeration following defrost.
Water dripping as it melts from the evaporator
and flows to the drain pan during the defrost cycle.
Icemaker (on some models)
The icemaker water valve will buzz when the icemaker fills
with water. If the feeler arm is in the ON (down) position it will buzz even if it has
not yet been hooked up to water. Keeping the feeler arm in the ON (down) position
before it is hooked up to water can damage the icemaker. To prevent this, raise the
feeler arm to the STOP (up) position. This will stop the buzzing.
The sound of cubes dropping into the bin and water running in pipes as icemaker refills.
(continued next page)
PROBLEM POSSIBLE CAUSE
REFRIGERATOR • May be in defrost cycle when motor does not operate for about 30 minutes.
DOES NOT OPERATE • Temperature control in OFF position.
• If interior light is not on, refrigerator may not be plugged in at wall outlet.
• If plug is secure and the refrigerator still fails to operate, plug a lamp or a small
appliance into the same outlet to determine if there is a tripped circuit breaker or
burned out fuse.
MOTOR OPERATES • Modern refrigerators with more storage space and a larger freezer
FOR LONG PERIODS compartment require more operating time.
• Normal when refrigerator is first delivered to your home—usually requires 24
hours to completely cool down.
• Large amounts of food placed in refrigerator to be cooled or frozen.
• Hot weather—frequent door openings.
• Door left open.
• Temperature controls are set too cold. Refer to instructions for use
of Temperature Controls.
• Grille and condenser need cleaning. Refer to Care and Cleaning page.
MOTOR STARTS & • Temperature control starts and stops motor to maintain even temperatures.
STOPS FREQUENTLY
VIBRATION OR • If refrigerator vibrates, more than likely it is not resting solidly on the floor and
RATTLING fron
t roller screws or front leveling legs need adjusting, or floor is weak or uneven.
Refer to Rollers in the Preparation section.
• If dishes vibrate on shelves, try moving them. Slight vibration is normal.
Water Line Installation Problem Solver
17

PROBLEM POSSIBLE CAUSE
HOT AIR FROM • Normal air flow cooling motor. In the refrigeration process, it is normal that heat
BOTTOM OF be expelled in the area under the refrigerator. Some floor coverings will discolor
REFRIGERATOR at these normal and safe operating temperatures. Your floor covering supplier
should be consulted if you object to this discoloration.
DOOR NOT CLOSING • Door gasket on hinge side sticking or folding over. To correct, put a small
PROPERLY amount of petroleum jelly on face of gasket.
FRESH FOOD OR • Temperature control not set cold enough. Refer to Temperature Control section.
FREEZER COMPARTMENT • Warm weather—frequent door openings.
TEMPERATURE • Door left open for long time.
TOO WARM • Package may be holding door open.
FOODS DRY OUT • Foods not covered, wrapped or sealed properly.
FROST OR ICE • Door may have been left ajar or package holding door open.
CRYSTALS ON • Too frequent or too long door openings.
FROZEN FOOD • Frost within package is normal.
SLOW ICE CUBE • Door may have been left open.
FREEZING • Turn temperature of freezer compartment colder.
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE • Ice storage bin needs to be emptied and washed.
(on some models) • Unsealed packages in refrigerator and/or freezer compartments may be
transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning—refer to Care and Cleaning section.
• Poor-tasting incoming water. Install a water filter—see Water Filter
Accessory section.
AUTOMATIC • ON-STOP control in STOP (up) position.
ICEMAKER • Water supply turned off or not connected.
DOES NOT WORK • Freezer compartment too warm.
(on some models) • Cubes too small—water shutoff valve connecting refrigerator to home
water line may be clogged.
• Sometimes cubes fuse to the side of the ice mold and hold the feeler arm in the
STOP (up) position. Remove this ice to restart the icemaker.
• When reaching for cubes by hand, you may have pushed the feeler arm into the
STOP (up) position by mistake.
• Piled up cubes in storage bin may cause icemaker to shut off too soon. With
icemaker feeler arm in STOP (up) position, level cubes in bin.
CUBE DISPENSER • No ice cubes. Remove storage container. If cubes are frozen to wire arm,
DOES NOT WORK remove cubes.
(on some models) • No ice cubes. Icemaker turned off or water supply turned off.
• Irregular ice clumps in storage container. Break up as many as you can with
fingertip pressure and discard the remaining clumps.
PROBLEM SOLVER
(continued)
18

PROBLEM POSSIBLE CAUSE
WATER HAS POOR • If the water dispenser has not been used for a long time, dispense water
TASTE/ODOR in regular manner until all water in the system is replenished with fresh water.
(on some models) • Poor-tasting incoming water. Install a water filter—see Water Filter section.
WATER IN FIRST • Allow about 24 hours for water to cool to proper temperature after
GLASS IS WARM refrigerator is first installed.
(on some models) • If water dispenser has not been used for a long time, water in first
glass will not be as cool as in succeeding glasses.
• If the water system has been drained, allow several hours for replenished
supply to chill.
WATER DISPENSER • Water supply line turned off or not connected.
DOES NOT WORK • Supply line may be clogged with sediment.
(on some models) • If no water is dispensed when the refrigerator is first installed, there may be air
in the water system. Press the dispenser pad for at least two minutes to remove
trapped air from the water line and to fill the water system.
DIVIDER BETWEEN • Normal warmth is created by automatic energy saver system circulating warm
FRESH FOOD AND liquid around front edge of freezer compartment to help prevent condensation
FREEZER COMPART- on outside of refrigerator in hot, humid weather.
MENTS FEELS WARM
MOISTURE FORMS • Not unusual during periods of high humidity.
ON OUTSIDE OF
REFRIGERATOR
MOISTURE • Too frequent or too long door openings.
COLLECTS INSIDE • In humid weather, air carries moisture into refrigerator when doors are opened.
WATER ON KITCHEN • The drain in the bottom of the refrigerator may be clogged. Remove any ice on
FLOOR OR ON the freezer bottom and clean the drain. Refer to Care and Cleaning section.
BOTTOM OF FREEZER • When using the dispenser use a glass no taller than six inches (15 cm) tall. A taller
glass may be jamming cubes in the funnel chute. They can fuse inside the chute
and drop out later, leaving water or ice on the floor.
REFRIGERATOR • Foods with strong odors should be tightly covered.
HAS ODOR • Check for spoiled food.
• Interior needs cleaning. Refer to Care and Cleaning section.
• Defrost water system needs cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK • Light bulb needs replacing. See Care and Cleaning section.
If you need more help…In the United States call, toll free:
GE Answer Center®, 800.626.2000 consumer information service
In Canada: Manager, Consumer Relations
2645 Skymark Ave., Mississauga, Ontario, Canada L4W 4H2
19
Problem Solver

20
We’ll Be There
With the purchase of your new GE appliance, receive the assurance that if you ever need information
or assistance from GE, we’ll be there. All you have to do is call—or write!
In-Home Repair Service
In the United States: 800-GE-CARES (800-432-2737)
A GE consumer service professional will provide expert repair service, scheduled at a time that’s convenient for you. Many GE Consumer
Service company-operated locations offer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00
a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just
one visit.
In Canada consult your local telephone directory for the Camco Service or Authorized Service Center
nearest you.
GE Answer Center®
In the United States: 800.626.2000
Whatever your question about any GE major appliance, GE Answer Center® information service is available to help. Your call—and your
question— will be answered promptly and courteously. And you can call any time. GE Answer Center® service is open 24 hours a day, 7 days
a week.
In Canada contact Manager, Consumer Relations, Camco, Inc., 2645 Skymark Avenue, Mississauga,
Ontario, Canada L4W 4H2
Service Contracts
In the United States: 800-626-2224
You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while
your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at
today’s prices.
800-461-3636 In Canada
Parts and Accessories
In the United States: 800-626-2002
Individuals qualified to service their own appliances can have needed parts or accessories sent directly to their home. The GE parts system
provides access to over 47,000 parts…and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are
accepted.
User maintenance instructions contained in this booklet cover procedures intended to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
In Canada consult your local telephone directory for the Camco Service or Authorized Service Center
nearest you.
For Customers With Special Needs…
In the United States: 800.626.2000
Upon request, GE will provide Braille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-free kitchen for
persons with limited mobility. To obtain these items, free of charge, call 800.626.2000.
Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800-TDD-GEAC (800-833-
4322) to request information or service.
In Canada contact Manager, Consumer Relations, Camco, Inc., 2645 Skymark Avenue, Mississauga,
Ontario, Canada L4W 4H2
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