GE PROFILE TCX18I How to use

gGE Consumer Service Training
TECHNICAL SERVICE GUIDE
BOTTOM-FREEZER NO-FROST REFRIGERATOR
MODELS:
TCX18I
TCX18P
PUB # 31-9024 03/99
GE PROFILEtm

1
CONTENTS
SAFETY INFORMATION.......................................................................................................................... 2
NOMENCLATURE.................................................................................................................................... 3
FEATURES AND BENEFITS ................................................................................................................... 4-7
WARRANTY ............................................................................................................................................. 8
SERVICE SPECIFICATIONS ................................................................................................................... 9
RESISTANCES/FAST MOVING PARTS.................................................................................................. 10
PRODUCT FAMILARIZATION AND CARE ............................................................................................. 11-14
DOOR REVERSE ..................................................................................................................................... 15-18
COMPONENT SERVICEABILITY ............................................................................................................ 19-24
Gaskets-Shelves...................................................................................................................................... 19
Roller System, Operating requirements................................................................................................ 20
Airflow-Evaporator Fan .......................................................................................................................... 21
Control Console ...................................................................................................................................... 22
Timer ........................................................................................................................................................ 22
Cold Control ............................................................................................................................................ 22
Air Damper ............................................................................................................................................... 22
Defrost System ........................................................................................................................................ 23
Replace Defrost Heater........................................................................................................................... 23
Machine Compartment ........................................................................................................................... 23
Refrigeration System .............................................................................................................................. 23
TROUBLESHOOTING.............................................................................................................................. 25
SCHEMATIC ............................................................................................................................................. 26
WIRING DIAGRAM................................................................................................................................... 27
EXPLODED PARTS VIEW AND LIST...................................................................................................... 27-41

2
CAUTION
To avoid personal injury, disconnect power before servicing
this product. If electrical power is required for diagnosis or
test purposes, disconnect the power immediately after
performing the necessary checks.
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic and mechanical experience. Any attempt to
repair a major appliance may result in personal injury and
property damage. The manufacturer or seller cannot be
responsible for the interpretation of this information, nor
can it assume any liability in connection with it's use.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers
used to complete a path to ground are removed for service,
they must be returned to their original position and properly
fastened.

3
NOMENCLATURE
MODEL NOMEMCLATURE
ModelTCX18 is a bottom freezer, no frost 18 cubic foot refrigerator, introduced 1999.
The total storage capacity is 17.6 cu.ft. (12.9 cu.ft. Fresh Food and 4.7 cu.ft.Freezer capacity)
BRAND / PRODUCT
T-GE Refrigerator
CONFIGURATION
Energy
H - High Efficiency
X - Standard
CAPACITY
(cubic feet) AHAM Rated Volume
MINI-MANUAL
The rating plate is located at the top of the freezer liner,
near the left front corner. In addition to the refrigerator
model and serial numbers, the rating plate specifies the
minimum installation clearances:the electrical voltage,
frequency, and amperage ratings:and the refrigerant
type and charge quantity.
The model and serial numbers of the refrigerator are
also located on a bar-code label at the rear of the
cabinet
The Mini Manual is located behind the base grille, at the
left side, near the front of the machine compartment.
After using the Mini-Manual, it should be returned to its
original location for future use.
RATING PLATE
ENGINEERING DESIGN/
REVISION
A - Intial design
B - First Revision
MODELYEAR
C - 1999
ICEMAKER/DISPENSER/
EXTERIOR
R - Cube, Crushed &Water
Dispenser
INTERIOR FEATURES/
SHELVES
P - Profile Line Features
TCX18PACB
RATING
PLATE
MINI-MANUAL

4

5

6

7
ADJUSTABLE SHELVES
INSERT TOP HOOK

8
Refri
g
erator Warranty (for customers in the United States)
All warrant
y
service provided b
y
our Factor
y
Service Centers, or an authorized Customer Care
technician. For service call 1-800-GE-CARES.
One Year
From the date of the
ori
g
inal purchase
Any part of the refri
g
erator which fails due to a defect in
materials or workmanship. Durin
g
this full one-year
warranty. Ge will also provide, free of char
g
e, all labor
and in-home service to replace the defective part.
Five Years
From the date of the
ori
g
inal purchase
Any part of the sealed refri
g
eratin
g
system (the
compressor, condenser, evaporator, and all connectin
g
tubin
g
) which fails due to a defect in materials or
workmanship. Durin
g
this five-year warranty, Ge will
also provide, free of char
g
e, all labor and in-home
service to replace the defective part.
Warranty Will Not Cover
Service trips to your home to
teach you how to use the product
Replacement of house fuses or resettn
g
of circuit
breakers
Improper installations Dama
g
e to the product caused by accident, fire, floods
or acts of God.
Failure of the product if it is
abused, misused, or used for
other than the intended purpose
or used commercially
Incidental or consequential dama
g
e to personal
property caused by possible defects with this appliance.
Loss of food due to spoila
g
e
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for home use within USA. In Alaska, the warranty excludes the cost of shipping
or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. To know what your legal rights are, consult your local or state consumer
affairs office or you state's Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225

9
SPECIFICATIONS (TECHNICAL DATA)
ELECTRICAL SPECIFICATIONS
Temperature Control (Position 5) 35-400F
Defrost Control 10 hrs. @ 40 min.
Defrost Thermostat 55-250F
Electrical Ratin
g
: 115V, AC 60 Hz. 3-6.Amp.
Maximum Current Leaka
g
e0.35mA
Maximum Ground Path Resistance 0.5 Ohms
Ener
g
yConsumption 699 KWH/YEAR
NO LOAD PERFORMANCE
Control Position
Ambient Temperature 700F90
0F
Fresh Food, 0F 34-400F 35-400F
Frozen Food, 0F 2-80F0-4
0F
Percent Runnin
g
Time 38-48 45-61
REFRIGERATING SYSTEM
Minimum Compressor Capacity
Vacuum 21 in. H
g
Minimum Equalized Pressure
@ 700F (210C)
@ 900F (320C) 43 PSIG
50 PSIG
Refri
g
erant - R 134a 3.28 oz.
Compressor 778 BTU/H
INSTALLATION
Clearance must be provided at top, sides and rear of the refri
g
erator for air
circulation.
TOP 1 inch
SIDES 0.50 in.
REAR at condenser (metal cover
1- 1/4" when touchin
g
the wall) 0.0 in.

10
COMPONENT RESISTANCE
WATER VALVE 190
Ω
FAN MOTOR
(Condenser)
FAN MOTOR
(Evaporator)
205 Ω
48.3 Ω
DEFROST HEATER 28.5 Ω
WATER VALVE
(WHEN USED) 190 Ω
STRAPTNEMECALPER
LORTNOCERUTAREPMET71001X90RW
YALER042X7RW
DAOLREVO01001X80RW
LORTNOCTSORFED02550X90RW
TATSOMREHTTSORFED20001X05RW
.MSARETAEHTSORFED11001X15RW
ROTOMNAFROTAROPAVE0910X06RW
ROTICAPAC302X06RW
ROSSERPMOC99M09RW
ROTAROPAVE103M94RW
ROSNEDNOC80001X58RW
REYRD60001X68RW
ROTOMNAFROSNEDNOC522X06RW
EDISHGIH674X78RW
EDIS0L10001X58RW

11
A
BCD
E
Temperature Control Center
Freezer Congélateur
Initial setting
Réglage de départ
"C"
Coldest
Plus froid
"E"
Centre de température
REFRIGERATOR RÉFRIGÉRATEUR
1
2345678
9
O
F
F
•
A
R
R
Ê
T
Initial setting
Réglage de départ
"5"
Coldest
Plus froid
"9"
The temperature controls on the refrig-
erator have letters and numbers. Ini-
tially set the refrigerator control at 5
and the freezer control at C.
Control Settings
Freezer Control
The freezer control moves a damper to change the amount of cold air that moves from the freezer to the
refrigeratorcompartment.
Refrigerator Control
The refrigerator control maintains the temperatures throughout the refrigerator.
Moving the refrigerator control to OFF stops cooling in both areas-refrigerator and freezer-but does not shut off
power to the refrigerator.
HowToTestTemperatures
Use the milk test for the reffigerator compartment. Place a container of milk on the top shelf and check it a day
later. If the milk is too warm or too cold, adjust the temperature control.
Use the ice cream test for the freezer compartment. Place a container of ice cream in the center of the freezer
and check it after a day.If it's too hard or too soft, adjust the temperature control.
After changing the controls, allow 24 hours for the refrigerator to reach the temperature you have set
Food Storage
The type of packaging used and the storage temperatures will affect how long food willl I keep in the refrigera-
tor.
If you want colder or warmer temperatures,
adjust therefrigerator temperature firstWhen
satisfied with that,adjust the freezer tempera-
ture.
12
2
1

12
Refrigerator shelves, bins and storage drawers.
Not all features are on all models.
Rearranging the Shelves
Glass and wire shelves in the refrigerator compartment are adjustable.
To Remove To Replace
Slide-Out Spillproof
Shelf
The slide-out spillproof shelf
allows you to reach items stored
behind others.The special
edges are designed to help
prevent spills from dripping to
lower shelves.
Make sure you push the shelves all the way back
in before you close the door.
Adjustable Door Bins
Adjustable bins can easily be carried from
refigerator to work area.
To remove: Tilt the bin up and pull out on
the molded supports until it comes com-
pletely out of the dorr.
To replace or relocate: Select desired
height, engage the bin in the molded
supports of the door and slide the bin in.
The bin will hook in place.
The snuggers help prevent tipping, spilling
or sliding of small items stored on the door
shelf.Place a finger on either side of the
divider near the front and move it back and
forth to fit your needs.
Fruit and Vegetable Drawers
Excess water that may accumulate in the bottom of the drawers should
be emptied and the drawers wiped dry.

13
Adjustable Humidity Drawers
Slide the control all the way to the MAX set-
ting to provide high humidity recommended
for most vegetables
Slidethecontrolallthewayto
MIN
setting to provide lower humidity
levels recommended for most
fruits.
Detachable Meat Drawer
The slide-out meat drawer can be removed
and taken to the sink or food preparation
area.
Thedrawerand the adjustableshelf
towhichit attachescanberelocated
at any level.
Storage Drawer and Cover Removal
To Remove:
These drawers can be removed easily by lifting up slightly while pulling the drawers
past the stop location.
When the door cannot be opened enough to pull the drawer straight out, slide the
drawer toward the middle and remove it.
Remove the glass, then the frame.When replacing the glass, push the edge firmly
into the frame.
Freezer Shelves and Baskets
On models with two sliding baskets: Both the lower and upper
baskets slide out to provide easy access to foods stored in the freezer.
When the lower basket is pulled out, the upper basket may be pushed back
to further improve access to the lower basket.
On models with one sliding basket and one full width
shelf: The lower basket slides out to provide easy access to foods stored
in this basket.
The top full width fixed shelf provides a convenient location to store ice
cube trays and ice bucket as well as a variet of foods.

14
Some models may have a automatic icemaker. The
correct kit model is noted on the back of the refrigera-
tor.
NOTE: Refrigerator shold be installed in an area when the external temperature
range falls between 600F-1050F. If the temperature is below 600F, it will not run often
enough to maintain proper temperature.
Leveling
The refrigerator comes with adjustable rollers. Rollers
should be set so the refrigerator is firmly positioned on
the floor and the front is raised just enough that the door
closes easily when opened about halfway.
To adjust the rollers, tilt the base grille out exposing the
adjustment screws.Using an adjustable wrench, turn the
two front roller adjusting screws counterclockwise to
raise the refrigerator, clockwise to lower it.
ADJUSTABLE
ROLLER
Turn adjusting screw
counterclockwise to raise
refrigerator

15
Reversing Door Swing
•Read instructions all the way through.
• Handle all parts with care to prevent
scratching.
NOTE: Stainless steel dor handles are NOT reversible.
TOOLS REQUIRED:
nMasking tape
nPhillips screwdriver
nPutty knife or thin blade screwdriver
nSquare head #2 screwdriver
n7/32”, 5/16” and 3/8” sockets and rachet (six point sockets are recommended)
Remove Refrigerator Door (Top Door)
*Tape the door shut with masking tape
* Remove the hinge cover (one some models)
With a 5/15”socket, remove the two screws that
hold the top hinge to the cabinet.
* Lift the hinge straight up to free the hinge pin
from the socket in the top of the door.
* Remove tape, tilt the door away from the cabinet
and lift it to free its botom socket from the hinge
pin on the center hinge barcket.
* Set the door on a non-scratching surface with
the outside up.
Remove Freezer Door (Bottom Door)
*Tape the door shut with masking tape.
* Remove the hinge pin with a 7/32” socket and rachet.
* Remove and save the washer on the hinge pin.
* Lift the door straight up to free its bottom socket
from the bottom hinge bracket. HINGE PIN
PLASTICWASHER
CENTER BRACKET
FREEZER DOOR

16
Transfer Bottom Hinge Bracket to the Left
* Pull out grille 1” and set it down n the floor to gain access to
hinge bracket screws.
* Using a 3/8” socket, remove the hinge bracket, screws,
plastic washer and spacer shim from the
bottom right side of the cabinet.
* Remove the plug button and screw from the bottom left side
of the cabinet and install at the bottom right.
* Reinstall the spacer shim, hinge bracket, screws and plastic
washer to the bottom left side of the cabinet.
Transfer Center Hinge Bracket to Left
* Remove the center hinge bracket and shim removing the
three screws. NOTE:Keep these screws with the
hinge bracket. They are longer screws and will be
used when installing the hinge on the other side.
* Remove the three painted screws and take washer from the
center left side of the cabinet.Screw them into the
holes on the right side, which were uncovered in Step
above.
* Place the center hinge bracket and shim over the holes at
the center left side of the cabinet.Insert the three
screws that wre removed with the center hinge
bracket in Step above, and tighten securely.
Reversing the Hardware
TransferTop Hinge to Left
* Interchange hinge and shim at top right with two plug
buttons at top left of cabinet. Do not tighten screws
on hinge side at this time.
BOTTOM RIGHT
BOTTOM LEFT
CENTER RIGHT
CENTER LEFT

17
Transfer Door Stops
One each door remove the metal stop.Use the
center hinge pin as a guide to align the door stop on
the opposite side, after reversing the handles.
Transfer the Refrigerator Door Handle to
the Right
* Remove the four handle mounting screws.
* Using a putty knife, remove the four screw
hole plug buttons from the right side
of the door.
* Reinstall the plug buttons on the left side of
the door.
* Align the handle over the holes in the right
side of the door and install the four mounting
screws.
* At the top of the door, remove the plug
button using a putty knife and
reinstall it in the top right hand side
hole.
NOTE:Make sure the door stop on the bottom of the
door has been transferred to the left side of the door
as explained.
Prepare the Freezer Handle for Door
Swing Change
On Models with a full-width freezer door
handle:* Simply remove the plug button from the top
left corner and transfer it to the top right corner of the
freezer door.
NOTE:make sure the door stop on the bottom of the
door has been transferred to the left side of the door
as explained above.
On Models with a partial-width freezer door
handle:* Remove the plug button and screw from
the top right hand side of the door.
Remove the two screws from the
handle.
* Install the machine screw in the hole that is
closest t the center of the door.
Reinstall the screw and plug button
to the top left hand side of the door.
REVERSING DOOR HANDLES
RIGHT SIDE
WASHER
HANDLE
MOUNTING
SCREWS
HANDLE
DOOR STOP
FRESH
FOOD
DOOR
WASHER
LEFT SIDE
PLUG
BUTTON
PLUG
BUTTON
MACHINE
SCREW
PLUG
BUTTON
TAPPING
SCREW

18
Rehang Freezer Door
* Lower bottom socket of freezer door onto
bottom hinge bracket.Be sure
washer is in place.
*Tilt door toward cabinet and gently push
door under center hinge bracket and
align with the hole in the center
hinge bracket.
* Reinstall hinge pin with a 7/32”socket and
ratchet so it extends through a hole
in center hinge bracket and into
socket on top of freezer door.
Rehang Refrigerator Door
On Models with a full-width freezer door
handle:* Lower bottom socket of the refrigerator
door onto center hinge pin. Be sure
washer is in place.
*Tilt door toward cabinet, lifting the top hinge
so the pin fits into the socket on top
of the door.
*Tighten the top hinge screws after support
ing the door on the handle side and
ensuring the gap between the doors
is even all across the front.
REVERSING DOORTHE DOOR SWING
CENTER
HINGE
BRACKET
PLASTIC
WASHER
HINGE
PIN
FREEZER
DOOR
Normal Operating Sounds.
1.Evaporator fan:Air being forced through the cabinet.
2.Evaporator: Flow of refrigerant may creat a boiling or
gurgling sound.
3.Defrost heater:During defrost cycles, water dripping
on the heater may cause a hissing or sizzling sound.
After defrosting, a popping sound may occur and the
evaporator may create a boiling or gurgling sound.
4.Cold Control and DefrostTimer:Snapping sound or
timer sound like a clock.
5.Water pan:Water may be heard running into the drain
pan during the defrost cycle.
6.Compressor: High pitched hum, or pulsating sound.
7.Condenser Fan: Air forced over condenser by fan.

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COMPONENT SERVICABILITY
FRESH FOOD AND FREEZER DOORS
Doors are basic in construction consisting of steel external panels,
with foamed in insulation, plastic liner, shelves (narrow and wide),
with endcaps. Door gasket is attached to door panel screws through
a steel retainer strip which holds the gasket in place.
To replace door gasket:
1.Locate retainer strips and screws by pushing back gasket.
2.Remove screws.
3.Replace with new gasket using care not to roll gasket or misalign
and interfer with door closing operation.
(If gasket is leaking air, apply petroleum jelly to gasket to lubricate,
and soften if gasket is otherwise in good condition)
SHELVES
Shelves are mounted by attaching the shelf and endcap assembly to
the door liner in the approriate slots. The release on the endcaps is
accomplished by releasing a plastic tab on the inside of the left and
right endcap on each shelf (see below)
RETAINER STRIPS
GASKET
MIDDLE HINGE
BOTTOM
HINGE
HANDLE
LINER
DOOR
PANEL
FREEZER DOOR
DETAIL
FREEZER DOOR SHELVES
FRONT
SHELF
WIDE END CAP
WIDE
END CAP
NARROW
FRONT SHELF
NARROW
PRESS TO
RELEASE