GE G003 User manual

GEAppliances.com
Safety Instructions .......... 2,s
Operating Instructions
Appliance Communication ..... 9, 10
Care and Cleaning
of the Washer .................... ii
Features ........................... 7
Loading and Using
the Washer ........................ 8
Operating instructions .......... 4-6
Troubleshooting Tips ..... 12-14
Consumer Support
Consumer Support ................ 16
Parts and Accessories ........... 3, 16
Warranty .......................... 15
Printed in the United States
ENERGYSTAR
As an ENERGY STAR ® partner,
GE has determined that this
product meets the ENERGYSTAR®
guidelines for energy efficiency.
Write the model and serial
numbers here:
Model #
Serial #
You can find /"----_/
them under
the lid of the
washer.
49-90459 10-12 GE

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Thisisthe safety alert symbol. Thissymbol alerts to potential hazardsthat can kill or hurt and others.Allsafety
you you you
messageswill follow the safety alert symbol and the word "DANGER","WARNING",or "CAUTION".Thesewords are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious inJury.
Indicates a hazardous situation which, if not avoided, could result in death or serious inJury.
_ Indicates hazardous situation which, if not avoided, could result in minor moderate
aor inJury.
IMPORTANT SAFETYINSTRUCTIONS
To reduce the risk of fire, explosion,electric shock,or _njuryto persons when using your appliance, follow
basic precautions, including the following:
[] Readall instructionsbeforeusingtheappliance.
[] DONOTwash or dry articles that have been previously cleaned in,washed in,soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
[] DONOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGENGAS ISEXPLOSIVE.If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOTsmoke or use an open flame during this time.
[] DONOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children.
[] Before the washer is removed from service or discarded, remove the door or lid.
[] DONOTreach into the appliance if the tub or agitator is moving. Wait until the machine has completely stopped before
opening the lid.
[] DONOTinstall or store this appliance where it will be exposed to the weather.
[] DONOTtamper with controls.
[] DONOTrepair or replace any part of this appliance or attempt any servicing unless specifically recommended in the
user maintenance instructions or in published user repair instructions that you understand and have the skills to carry
out.
[] Keepthe area around your appliance free of combustible materials such as lint, paper, ragsand chemicals.
[] DONOToperate this appliance if it isdamaged, malfunctioning, partially disassembled,or has missing or broken parts
including a damaged cord or plug.
[] Unplugthe appliance or turn off the circuit breaker before servicing. Pressingthe Power or Start/Pause button DOESNOT
disconnect power.
[] DONOTmix chlorine bleach with ammonia or acids such as vinegar or rust remover.A toxic gas may be produced.
[] DONOTleavethe washer door open.An open door could entice children to crawl insidethe washer.
[] Thelaundry processcan reduce the flame retardancy of fabrics. Carefully follow the garment manufacturer's wash and care
instructions.
[] See "Electrical Requirements" located in the Installation Instructions for grounding instructions.
SAVETHESE INSTRUCTIONS
2

GEAppliances.com
PROPERINSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliences.com or by calling
800.GE.CARES(800.452.2757).
[] Ensurethat the hot water hose isconnected to the "H"
(internalred screened)valve and the cold water hose is
connected to the "C"(internal blue screened)valve.
[]
[]
Installor store where it will not be exposed to
temperatures below freezing or exposedto the weather,
which could cause permanent damage and invalidate the
warranty.
Properlyground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
[] Thiswasher doesnot includewater supply hoses.
GEstrongly recommends the use offactory specified
parts.A list of factory hosesavailable for purchase are
listed below.These hosesare manufactured and tested to
meet GEspecifications.
GEstrongly recommends the useof new water supply
hoses.Hosesdegrade over time and need to be replaced
every 5 years to reducethe risk of hosefailures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hoursa
day or by phone at 800.626.2002during normal business
hours.
Part Number
PM!4X!O002
Or
PM!4X!O005
WX!OX!O0!!
WX7X!
DR07X10002
DRM2E300V0
Accessory
4 ft RubberWater Supply Hoses
4 ft BraidedWater Supply Hoses
Tide®Washing Machine Cleaner*
Washer FloorTray
6' Cable
ACM,Splitter,two 6' Cables& a 1'
Cable
4FUNCTIONALITYCHECK
Confined
DONOTallow children to play on or in this appliance. Close supervision of children is necessary
when this appliance is used near children. Failure to follow this instruction may result in death
or injury to persons.
Space Hazard
[] If the lid isopened between cycles(i.e.not pausing and
restarting the current cycle, changing cycles after it
started, etc.)pushingthe Start button will cause the
washer to turn on the cold water for 5 secondsfollowed
by u 10 second delay before locking the lid and starting
the cycle.
[] If the lid isopened during this !5 second period,the word
PAUSEwill start scrolling across its display.You will have
to pushthe .Start button again to restart the cycle.
WHEN NOT IN USE
[] Turn off water faucets to minimize leakage ifu break or
rupture should occur.Checkthe condition ofthe fill hoses;
GErecommends changing the hoses every 5 years.
* Tide®is a registered trademark of Procter & Gamble
SAVETHESE INSTRUCTIONS
3

Operating instructions.
Throughout this manual, features and appearance may vary from your model.
CZD
• Add fabric softener to the fabric • Loosely add items around in.fusorTM. , Select wash cycle.
softener dispenser; see page 7. Overloading may neqatively impact , Select wash options,
• Add detergent. GE recommends wash performance. _ee page 8 for including Fabric Softener
the use of High Efficiency _ suggested loading examples, option.
detergents in all Energy , Close lid. , Select options including
Star-rated washers. NOTE: Washer will not fill with lid Pretreat/Bleach option.
open.
Unlock Lid
Power
Step 4
, Press Start.
Pressto "wake up" the display. If the display is active, press to put the washer into idle mode.
NOTE:Pressing POWERdoes not disconnect the appliance from the power supply.
Start and Unlock Lid
PressStart to beginthe cycle.NOTE:Thelid must be closed for the washer to fill and the cycle to start. Ifthe lid is open,"UD" will scroll across
the display. Ifthe lid isclosed,the lid will lock, the LID LOCKEDlight will light,the detergent will be dispensed,and "FILL"will scroll across the
display.
PressingUnlock Lid will Pausethe cycle and the Start indicator light will blink.
To continue the cycl< press Start again. If machine ispaused more than 2/4hours, the cycle will becancelled. If water remains in the machine,
selectthe Drain & Spin cycle to drain tub and spinwater out of the washer tub.
Display and Status Lights
Display:
The display shows the approximate time remaining until the end of the cycle.
NOTE:Thecycle time isaffected by how long it takes the washer to fill.This depends on the water pressure inyour home.The "smart" timer
"learns"the amount of time it takes to fill your washer and adjusts the total time accordingly.
In addition, this display will, "scroll" the washer status:
bALANCINg Start of rebalancing cycle to redistribute clothes.Stopsafter rebalancing iscomplete.
CYCLEPrEP Sensingdry load size prior to fill (normal).
•dELAY When Delay Wash isinitiated. Replacedwith estimated time when cycle starts.
End Endof current cycle.
ES Washer in a delay start (4 hour maximum) awaiting lower energy rates (seethe Energy Smart section).
FILL Forthe first/45 secondsof afill,the estimated end of cycle time isdisplayed. Forthe rest ofthe fill time,"FILL"isscrolled
until the fill completes.
H20 SUPPLY Cannot sensewater level(valvespossiblyturned off).
HEAt Water being heated for Sanitize cycle.
•Lid Cyclestopped because lid isopen. Closethe lid.
LOAdSenSE Sensingwet load size(normal).
PAUSE Cyclepaused because the StardPause button was pressedand the washer was set to Pause. PressStart button again to
restart the cycle.
Cyclestatus lights:
Showswhether the washer is inthe SOAK,WASH,RINSEor SPINcycle.
Feature status lights indicate (seesectionsF,G and Hfor more details):
V TheMy Settings feature ison for this cycle.
6 Thewasherislocked-willblinkonceifyoupressanybuttonorturnthecycleknob. _ Thelidislocked. SeetheControlLockdescription.
_1_))Thesignal is on. Seethe Variable Signal description. The eWash feature isselected.
EnergysmartTheEnergy Smart feature isselected. SeeAbout Appliance Communication section. _ ADelay Wash time is set.

GEAppliances.com
Wash Cycles-Cycle Selector Knob
Thewash cyclecontrols the type of washing process. TheCycleSelectorknob can be turned in either direction.Turning the knob after
starting ucycle will stop the washer and change the cycle/options to the new selection.PressStart to begin the new cycle selection.
NOTE:When the knob isturned to another cycle,the tub light isturned on to assist in loading.
Thechart below will helpyou match the wash cycle setting with your clothing.
Speedwash Forsmall loads of lightly soileditems that areneeded ina hurry.Provideslightwash/rinse and short high speedspin.
Delicates
Jeans*
Heavy Duty/Heavy Soil*
Dark Colors*
Whites*
Normal/Light Colors*
Towels/Sheets*
Sanitize
For lingerieand special-carefabrics with lightto normal soil.Provideslightwash and low speedspin.
For washing medium to lightly soiled jeans. Providesnormal wash and medium speedspin.(Forheavily soiled
work jeans, use Whites cycle.)
An above normal cycle for heavilysoiled or stained clothes. Asoak cycle isadded and the agitate cycle is extended
for extra cleaning.This more aggressive cycle should be usedsparingly.
For non-colorfast cottons and blends or items that ore labeledcold wash. Providesnormal wash and medium speed
spin.
For heavy to lightly soiled whites, household linens, work and play clothes. Provides a heavy wash and a high
speedspin.
For heavy to lightly soiled colorfast cottons, household linens,work and play clothes. Thiscycle providesthe best
overallcleaning andshould beusedfor most everydayitems.Providesnormal wash andmedium speedspin.
Provides periods of agitation and soak tailored for washing towels and sheets.Provides normal wash and o
high speed spin.
When selecting sanitize, the washer increases the water temperature to sanitize and remove 99.9% of
bacteria found in home laundry. Provides on extra heavy wash and o medium spin.
_S_ [NSF Protocol P172 NOTE:ThedefoultSanitizecyclewoter
Sanitization Performance of Residential and
NSF c........ial,Fam,y-Size_Clo,hesWasherstemperature (Hot)can NOTbe changed.
Bulky Items/ For large coats, bed spreads, mattress covers, sleeping bags and similar large and bulky items. Large items
Comforters, Pillows such as blankets, comforters, jackets and small rugs. Provides a normal wash and an extra heavy spin.
Quick Rinse Rinses and spins non-soiled items where a rinse only is desired. Provides on extra light wash and on
extra high speed spin. Fabric Softener and Extra Rinse options are available with this cycle.
Drain &Spin For draining the tub and spinning water out of the clothes. Provides a normal wash and a medium speed
spin.
BASKETclean Use for cleaning the basket of residue and odor. The washer will fill with hot water. Usethis cycle once a
month with liquid chlorine bleach or Tide® Washing Machine Cleaner.NOTE:Never load laundry while using
BASKETclean.The laundry may become damaged or contaminated. See the Care and Cleaning section.
*Cyclesavailable with Steam Assist
Steam Assist//z_ Steam Assist
Steam Assist adds steam into the washer before the main wash cycle and during Hand Wash, Jeans, Dark
Colors, Whites, Normal/Light Colors and Towels/Sheets cycles.
Touse:
1. Turn Power on and select one of the above wash cycles.
2. Pressthe Steam Assist button to activate.
3. Press the Start button.
Stain Removal Guide
The Stain Removal Guide feature allows you to indicate what stains ore on the garments in your load. This
feature con be used with any wash cycle except Sanitize.
"To use Stain Removal Guide:
1. Select the wash cycle.
2. Press the Stain Removal Guide button (the button will light up when it is on).
Continue to press to select tomato stain, oily stain, grass stain or dirt stain. The indicator light will show the
s_o_nRo,_ovo__._o selected stain.
.................... To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit.
To turn offStain Removal Guide, press until the light on the button turns off.
NOTE: The Soil and Temperature levels will be changed to match each stain type. Turning off Stain Removal
Guide will return the settings to default.
Settings
individual settings for agitation (Soil),water temperature (Tamp), and spin (Spin) can be set from the minimum (lowest in column) to
maximum (highest in column), in general, the higher up the column, the more washer energy will be used.
NOTE: Higher Spin speeds typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer). 5

Operating instructions.
Cycle Options
Soak
This option begins with a brief agitation, soaks for aspecified period of time, then movesthrough the rest of the cycleautomatically.
Repeatedpressing of the Soak button will add 15,then 30 and then return back to 0 soak minutes.
Extra Rinse
When you useextra detergent or bleach to clean heavily soiled clothes,use the Extra Rinseoption to better remove additional residues.
NOTE:Thisoption isnot allowed for some cycles.
Fabric Softener
Setthis option to provide a deeprinse or when manually adding fabric softener to the rinsecycle.NOTE:Thisoption isnot allowed for some
cycles.When allowed, it may change other settings (e.g.Spin may go to a higher setting) to maximize performance.
NOTE:Do not usefabric softener dispensing balls with this washer. Theydo not work correctly in high e_ciency washers.
Pretreat/Bleach
Setthis option to add pretreatment -OR-bleach in the next load. Pressonce to indicate adding pretreatment (lighton above button), twice
to specify bleach (lighton below button),three times to turn off (nolight).Pretreatment or bleach will be added at the optimal time during the
wash cycle (differsfor pretreatment or bleach).
NOTE:Do NOTuse pretreatment and bleach inthe same load. tfyou forget to dispense (did not press button once or twice), you can flush
out the dispenser by pouring water into the compartment and running a Quick Rinsecycle to remove from the tub.
Delay Wash
When the Delay Wash button is repeatedly pressed,the delay time isset from ! (01H)to 9 (09H)hours and back to clear(00H)hours.Ifyou
pressand hold the Delay Wash button for 5 seconds, it will immediately reset.
Additional Options
Ply Settings
Asthe cycle selector knob isturned, the Soil,Tamp and Spin settings change to automatic pre-set default settings. Ifyou desire a different
setting, selectthe desired options or changesto cyclesettings. Pressand hold the My Settings button for 5 seconds,the washer will save
these settings for that cycleand the status heartV and My Settings button will light when active. Inthe future, when you turn the selector
knobto that cycle,your settingswill be automatically recalled.To temporarily (i.e.for this load) return to the pre-set default settings, press
the My Settings button for 1/2 second.The status heartV and button lightswill turn off and the options will change back to these defaults.
To makethese default settings permanent, hold the My Settings button again for 5 secondsto make them your preferred settings (the
lightswill turn back on).NOTE:My Settings includesStain Removal Guide and Steam Assist but NOTDelay Wash or Variable Signal.
Variable Signal
Usethe Variable Signal button to change the volume of the end of cyclesignal. Pressthe button until you reach the desired volume (high,
medium, low) or off.
Basket Light
Thebasketlightwillturn on when the BasketLight button ispressed,the lid islifted,or the cycleknob isturned.Itwillstay onfor 5minutesor untilthe
BasketLight button or Powerbutton ispressed.
Control Lock
You can lock the controls to prevent any selections from being made. Oryou can lockthe controls after you have started a cycle.Children
cannot accidentally start the washer by touching buttons with this option selected.
To lock the washer controls, pressand hold the Control Lock button for 5seconds.The control lock icon will light up when it ison.
To unlock the washer controls, pressand hold the Control Lock button for 5seconds.
NOTE: The Power button can still be used when the machine is locked.
eWash
When the eWash button ispressed,the cycle changes to its most energy efficient settings and all of the eMonitor lights will light to indicate
that the most efficient settings are on. if you change settings,the eWash light will go off and the number of eMonitor lights will decrease (or
increase)to indicate decreased (or increased)energy efficiency settings.
Automatic Load Sensing
This provides the correct amount of water suited to the size and type of load placed in the unit. The washer will not fill with water
during automatic load sensing ifthe lid is open. When the lid is closed the machine is able to begin filling with water in order to
sense the load size.
NOTE: This is ahigh efficiency washing machine with lnfusor TM wash action. This system requires less water while providing effective
cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an lnfusorm-equipped
washer. Average Small Load Average Medium Load Average Large Loud
6
ClothesLevel
ClothesLevel Water Level
Water Level
ClothesLevel
Water Level

About washer features. GEAppliances.com
Laundry Additives
Alladditives - detergent, fabric softener,and pretreatments (e.g.OxiClean®)areadded in the front corners.Your option selectionswill determine
when each additive isautomatically dispensed at its optimal time in the wash or rinsecycle.
Pretreatment or Liquid
Bleach Compartment
Pretreatment or Liquid Bleach
Toadd either liquid pretreatment or liquid bleachto
just the next load, pour only one of them in the left
rear compartment and press the Pretreat/Bleach
button either once to light the pretreat light (above
button) or twice to light the bleach light (below
button).The liquid will beadded at the optimal time
(pretreatment - early or bleach - late)in the wash
cycle.
Pretreatment option _I
r_ Check clothing care labelsfor special
instructions.
r_ Measure liquid pretreatment carefully, following
instructions on the bottle.
J31 Beforestarting the washer, pour measured
amount of pretreatment directly into the
compartment.
Bleach option @
Thewater fill
dilutes liquid
chlorine bleach as
the washer fills for the wash cycle.
j]'] Checkclothing care labelsfor special
instructions.
[] Measure liquid bleach carefully,following
instructions on the bottle.
[] Neverpour undiluted liquid chlorine bleach
directlyonto clothesor into the wash
basket.
%
[] Do not pour powdered bleach into bleach
compartment.
Beforestarting the washer, pour measured
amount of bleach directly into bleach
compartment. Avoid splashing or over-filling
dispenser,tfyou prefer to use powdered
bleach,add it into the wash basket with your
detergent.
[] Do not mixchlorine bleach with ammonia
or acidssuch as vinegar and/or rust
remover.Mixing can produce atoxic gas
which may causedeath.
SingleWashDetergentDispenser
Single Wash Detergent Dispenser
To manually add either powder or liquid detergent
to the next wash cycle, pour it in the left front
opening. Mostdetergent will immediately enter
the tub.The washer will flush water through
this opening just prior to the fill cycle to add any
detergent that did not fall into the tub.
NOTE:Do not put tablet cleaners in the single
wash detergent dispenser.
Detergent tablets should be added to the bottom
of the washer basket before clothes are placed
inside.
\Single Use Softener
Toadd fabric softener to the next load,pressthe
Fabric Softener button and pour the softener into
the right opening.The liquid will beadded at the
optimum time in the rinse cycle.
Single Use Softener
/
/
i

Loading and using the washer.
Always follow fabric manufacturer's care label when laundering.
SortingWashLoads
Sort by color (whites,lights,colors),soillevel, and whether the fabric produces lint(terry cloth,
fabric type (sturdycottons, easy care, delicates) chenille)or collects lint (velveteen,corduroy).
j!
Fire Hazard
DONOTwash fabricssoiledwith flammableliquidsor cleaningsolvents.
Nowashercon completelyremoveoil.
DONOTdry anythingthat haseverhod anytype ofoil on it (includingcookingoils).
Doingsocon resultin death,explosion,or fire.
ProperUseof Detergent
Usingtoo little or too much detergent isa common
cause of laundry problems.
Uselessdetergent ifyou havesoft water, a smaller load
or a lightly soiled load.
Forspots,apply pre-treatment to itemsas recommended
on the product label.Application shouldbe made in
the basketto prevent overspraywhich may causethe
coloring on the lid or graphicsto fade.
LoadingtheWasher
Load dry items loosely in the washer basket. Forbest
results,load itemsevenly and loosely around the
outside of the basket.Toadd items after washer has
started, press Unlock Lid, lift the lid and submerge
additional items around the outside of the basket. Close
the lid and pressStart to resume.
GErecommends the useof High Efficiency
detergents in all EnergyStar rated washers.
HEdetergents are formulated to work with low water
wash and rinsesystems.HEdetergents reduce
the oversudsing problems commonly associated
with regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required
for optimum performance. Excessivedetergent will
negatively impact wash performance.
it Do not place large items such assheets, blankets
and towels acrossthe InfusorTM. Loadthem around
the outside of the basket.
it Donot put lawn or sofa cushions into the washer as
they are too big to move.Removeouter coversand
ONLYwash them.
Loading Examples*
JEANS
3Jeans
5 Work Wear Shirts
4 Work Wear Pants
TOWELS/SHEETS
2 Both Sheets
5 Both Towels/
12 Washcloths
6 Hand Towels/
2Terrydoth Both Mats
OR
2 Fiat Queen-Sized
Sheets
2 Fitted Queen-Sized
Sheets
4 Pillowcases
NORMAL
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets
2 Both Towels/
4 Washcloths
OR
6 Shirts (Hen's
or Women's)
4 Pair Pants (Khakis
or Twills)
5T-shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6T-shirts
4 Pairs of Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
DELICATES*
7Bras
7Pairs of Underwear
3 Slips
2Camisoles
4 Nightgowns
*Using a nylon mesh
bag for smaJl items is
recommended.
SPEEDWASH
(2-4 GARMENTS)
2 Casual Wear
Work Shirts
1 Pair Casual Wear
Work Pants
OR
3 Soccer Uniforms
8

About Appliance Communication. GEAppliances.com
CleanSpeak"
Thiswasher can communicate with a compatible
dryer (one whose Owner's Manual contains a
CleanSpeak description)via a cable between these
appliances. Thiscable comes with a CleanSpeak
dryer models or may be purchased separately.
Dryer
Washer
Atthe end of the wash cycle,the washer sendsa
signal to the dryer to indicated a preferred dry cycle.
When the dryer becomes idle ("End" display times
out - or- the door isopened) "CYCLE"will scroll
acrossits cycle time display, its current cycle knob
setting LEDwill be lit, and (ifdifferent)a second
recommended cycle LEDwill blink. If "CYCLE"times
out, pressing POWERwill refresh it andthe LEDs.
Ifthe dryer cycleknob isturned, the solidLEDwill
move accordingly. Pressingthe dryer STARTwill
initiate the cycle knob setting (solid LED)and turn off
the recommended (blinkingLED)if a different cycle
isstarted.
Brillion Enabled Communication
Thiswasher (and/or compatible dryer)can
communicate with your Home Computer and/or
iPhone®. By using the GENucleusTM Home Energy
Manager and Appliance Communication Module
(ACH)you will be able to seethe following:
On your home computer or iPhone®:
• Which cycle is running and what its current cycle
segment is(example,"Spinning").
The estimated time remaining of the cyclethat
has been selected.
When a cycle has completed.
Alerts notifying you ifthe washer needs
maintenance or servicing.
What your software allows you to do:
NOTE:Messages aredisplayed in English.See
vwwv.ge6rillion.com or call 1-800-220-6899 for
possiblelanguage options.
Cycle display will provide the current status of the
wash cycle:
Soak,Main Wash, Rinse,Spin or complete.
Alerts will notify you of problems. Some examples:
Longfill time
Not reaching water temperature target
Lidlock problem
Pressureswitch error
What you will need for two-way communication:
Nucleus home energy manager model
Appliance Communication Module model
Broadband connection with router (Wi-Fifor
iPhone® connection)
Computer (Mac® or PC)and/or Internet capable
iPhone®
NOTE:Ifyou also have a compatible EnergySmart
dryer,see Installation Instructions for additional
parts.
installation
Step 1: Installyour Nucleus Home EnergyManger/
Cable- near your internet routen
Referto the Quick Start Guide/Installation
Instructions included with this devicefor
information needed to download software to a
desktop and/or iPhone®.
Step 2: Installyour Appliance Communication
Module (ACP1)inyour Laundry area. Determine
the most convenient location for your ACM.Install
the ACMaccording to the Quick Start/Installation
Instructions included with the device.
Step 3: Connect your ACHto your washer or dryer-
washen
Washer
-OR-
ACM WoOer
TheACHcomes with a splitter,two 6' cables,and
a !' cable (seeParts and Accessories). tfyou also
havean Energy Smart dryer,usethe splitter to
connect both appliances.NOTE:tf the dryer did not
come with a 6foot cable,you may needto purchase
a second 6foot cable (seeParts and Accessories).
For more information or questions, pleasevisit:
www.ge6rillion.eom or call 1-800-220-6899.

About Appliance Communication.
Energy Smart TM
Energy Smart enables your washer to reduce
energy consumption during periods of high energy
costs. Ifyou livein an area where your power
provider charges different rates at various times of
the day,your washer can inform you when you are
paying the highest rate. TheEnergy Smart icon will
illuminate on the washer control panel,the cycle
time will display "ES",and the operation will be in
a delay mode. Thewasher willdelay start (upto 4
hours) until the rate goes down. You can override
this feature by holding the Delay Wash button for
5 seconds to cancel and run it at your convenience
(immediately or delayed 1-9 hours).
What you will need:
• Smart Meterto communicate with your washer
(cullyour power provider)
• An Energy Smart washer (likethis one)
• An Appliance Communication Module (ACM)
Installation:
Step !: Powerprovider installs a Smart Meter
Steps2 &5:Install an ACM.Seethe Brillion Enabled
Communication section.
10

Care and cleaning of the washer. GEAppliances.com
Wash Basket: Leave the lid open offer woshing to ollow
moisture to evoporote. Ifyou wont to cleon the basket,
use o cleon, soft cloth dampened with liquid detergent;
then rinse. (Do not use horsh or gritty cleaners.)
Use the BASKETdean cycle:
Using the washing machine in a humid space for a long
period of time may lead to a buildup of black mold and
germs in the air inside the washer basket and affect your
health. Ifyou clean the washer tub regularly on a monthly
basis using BASKETclean it will keep the washer basket
clean for hygienic use.
:1 Add tub cleaner or lime scale remover directly into the
washer basket.
• Detergent may remain in the washer tub after
cleaning.
•When you use liquid chlorine bleach, load it into the
liquid chlorine bleach compartment.
•When you use a powdered cleaner, add it into the
single wash detergent dispenser. See the Single
Wash Detergent Dispenser section.
•When you use cleaning tablets, ploce them directly
into the wosher tub. (Do not odd tablet cleoner to
the single wosh detergent dispenser.) See the Single
Wash Detergent Dispenser section.
2 Press the Power button.
3 Turn the selector knob to BASKETclean.
4Press the Start button.
NOTES:
• Never loud laundry while using BASKETdean. The Ioundry
moy become damoged or become contominoted. Make
sure to clean the wosher bosket when it is empty.
• It isrecommended to leave the lid open offer finishing the
laundry to keep the tub cleon.
• It isrecommended that BASKETclean should be repeated
monthly.
• If mildew or musty smell olreody exists,run o BASKETdean
cycle, once o week, for 3 consecutive weeks.
Glass Lid (onsome models): Use o clean, soft cloth
dampened with o vinegar ond water solution.
Fill Hoses: GErecommends changing the hoses every
5 years.
Exterion Immediotely wipe off ony spills. Wipe with damp
cloth. Try not to hit surface with shorp objects.
Interion The occosionol use of o cycle that contains
bleach will keep the inside of the wosher clean.
Moving and Storage: Askthe service technician to remove
woter from droin pump ond hoses. See the Installation
Instructions pocked with product for informotion on how
to reinstall the shipping rod to keepthe tub stotionary
when moving the washer. For more informotion, visit
GEAppliances.com or coil 800.GE.CARES (800.432.2737).
Do not store the washer where it will be exposed to weather.
Long Vacations: Besure woter supply is shut off ot
foucets. Drain oil water from hoses if weather will be
below freezing.
11

Before you call for service...
Troubleshooting Tips
.Savetime and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Short spray and delay
after pushing the Start
button
Lid was opened and closed
between cycle selection and
start
. This is normal. See FUNCTIONALITYCHECKin the Safety
Instructions section.
Water level seems low
Banging sound during
drain
Too many suds
This is normal
Drain stand pipe is too low
Soft water
Water may not cover the top levelof the clothes.
Thisis normal for this high efficiency washer.
Thedrain hose must exceed 32" height at some point between
the washer back and the drain pipe.
• Try lessdetergent.
. Heusure your detergent carefully. Uselesssoup ifyou have
soft water, a smaller loud or a lightly soiledload.
Type of detergent . Switchto HE@ detergent.
Water leaks Type of detergent • Switchto HE_ detergent.
Using too much detergent _ Use lessdetergent. Uselesssoup ifyou havesoft water,
in washer a smaller load or a lightly soiled load.
Fill hoses or drain hose is _ Hake sure hoseconnections are tight at faucets and
improperly connected rubber washers are installed.Hake sureend of drain hose
iscorrectly inserted in and secured to drain facility.
Household drain may _ Checkhousehold plumbing. You may need to call
be clogged a plumber.
Drain hose rubs on wall . Hake sure drain hosedoes not make contact with the wall.
Nay cause excessivewear on the hose.
Constant water pressure . Tighten hoses at the faucets and turn the water off after each use.
to the fill hoses at the . Checkcondition of the fill hoses;they should be replaced
water source every 5 years.
Water temperature Coolerwater temperatures . New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance.
Water supply is turned off . Turn both hot and coldfaucets fully on and make sure hoses
or improperly connected are connected to correct faucets. NOTE:Water valvesare marked
"H" and "C"and internal valve screensare color coded.
Water valve screens are . Turnoff the water source and remove the water connection
stopped up hosesfrom the upper back of the washer. Usea brush or
toothpick to clean the screens inthe machine. Reconnect
the hosesand turn the water back on.
Cool/Cold Water when . Thisis normal. PerfecTempsenseswater temperature and
selecting Hot optimizes for best results.Coldwater isadded periodically
when hot isselected.
House water heater is . Hake sure housewater heater isdeliveringwater at
not set properly 120°F-140°F(48°C-60°C).
Water pumped out before Lid lifted or cycle was put in . Resetcycle.
cycle is complete pause for over 8 hours
Water won't drain Drain hose is kinked or . Straighten drain hose and make sure washer is not sitting on it.
improperly connected . Top of drain outlet should be less than 6 ft (!.8 m)
above floor.
Washer pauses at the This is normal . The washer is sensing the load.
beginning of cycles
Washer pauses during The Auto Soak Option . This is normal. The washer alternates between agitate and
wash cycle was chosen soak during these cycles to get your clothes cleaner with
lesswear.
Washer pauses during This is normal . Thewasher may pause during the spin cycleto remove
spin cycle soapy water more efficiently.
Too much detergent
12

GEAppliances.com
OPERATION Possible Causes What To Do
Washer does not fill This is normal • The lid must be closed for washer to fill or operate.
when lid is open
Washer won't operate Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Check controls.
Lid is open--safety feature • Close lid and press Start.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have a separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed • PressStart.
Lid magnet missing • Call for service.
Unexplained time and/or Changing options • This is normal. Several options will change other options to
settings changes maximize washer performance.
Movement inside machine Shifting mechanism is • When the machine is manually turned off, the shifter will
when shut off disengaging the motor disengage the motor before completely shutting down.
If lid is raised before the motor isdisengaged, it will resume
when lid is closed.
Basket seems loose Basket moves or rotates freely • Washer basket does not have a traditional brake. Basket will
move freely. This is normal.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect cycle selected. • Make sure the cycle selected matches the load you are
washing. Somefabrics will feel wetter when rinsed with cold water.
Wash load out of balance • Redistribute load in washer and run through Drain &Spin cycle.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
• Pretreat stain and rewash using Quick Rinse cycle before drying.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed oryellowed Detergent amount • Be sure to follow detergent manufacturer's directions.
clothes Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F-!40°F (48°C-60°C).
Washer is overloaded • Loosely load clothes no higher than the top row of holes in the
washer basket. For best results, load items around the outside
of the basket.
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • Ifyou do not dry your clothes with a clothes dryer, your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Rewash using Quick Rinse cycle with Extra Rinse option.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Loosely load clothes inthe washer basket. For best results, load
items around the outside of the basket.
Incorrect use of fabric
softener • Check fabric softener package for instructions
and follow directions for using dispenser.
• Make sure you have selected the Fabric Softener option. 13

Before you call for service...
Troubleshooting Tips
PERFORNANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on poly-. Whilethis is not caused by the washer, you can slow the
cotton blends and fuzzy fabrics pilling processbywashing garments insideout.
Snags, holes, tears, rips Pins, snaps, hooks, sharp . Fastensnaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, . Removeloose items likepins,objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach . Checkbleach package instructions for proper amount.
. Never add undiluted bleachto wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or . Rinseitemsthat may havechemicals on them before
dye, permanent wave solution washing. UseQuick Rinse cyclewith Extra Rinseoption.
Wrinkling Incorrect wash and . Hatch Cycleselectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Improper sorting . Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softener.
Overloading or incorrect • Looselyloudclothesinthe washer basket.
water level
Repeated washing in . Wash inwarm or cold water.
water that istoo hot
Bleach left in dispenser Didn't start or finish cycle . Runeither a BASKETcleanor a Quick Rinse cycle(with Bleach
after adding bleach option)to clean out the dispenser.Inthe future, make sureto
selectBleach option when adding bleach.
SOUNDS Possible Causes Reason
Washer seems This is normal . Thewasher isvery quiet during portions of the wash cycle.
too quiet
"Netallic clicking" Shifter mechanism is . Thedrive systemwill engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. This occurs multiple
times during the wash.
Back and forth "swoash" Electric motor reversing . Thismachine has a drivesystem that doesn't use gears.
or light "clicking" sound direction Thissound isthe motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution . Atthe end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
"Click" when water Relay switch . Therelay makes a click sound when activated. Thewater
stops filling levelactivates the relay and stops filling.
"Clicking" behind Control Automatic Temperature . Two valvesmix cold and hot water. The "clicking" iswhen either
Panel during fill Control Valve valve turns on or off to raiseor lowerthe fillwater temperature.
Water flow changes Automatic Temperature . Two valvesmix cold and hot water. Theflow changes when either
during fill Control Valve valve turns on or off to raiseor lowerthe fillwater temperature.
Notor "whining up" or Motor ramping up/down . Themotor will speed up incrementally during the spin cycle.
"coasting down" in spin during spin cycle When spin iscomplete, itwill coast until it stops.
"Humming" Water drain pump . Thedrain pump will make a humming sound when pumping
out water after agitation stops and continue until spin iscomplete.
"Gurgling" Water drain pump . When the pump starts drawing inair,It starts to gurgle.
Thewasher shouldthen begin spinning and the sound will
continue until it isdone spinning.
Water "swishing" This is normal • Thiswasher usesa InfusorTM wash action.Water swishingwhile
the unit isagitating isnormal,especiallywith smaller loads.
Washer is noisy Washer is uneven . Tolevelthe washer, adjust the leveling legsby rotating the
individual leg in the proper direction for up or down.
14

GE Washer Warranty.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care®technician. Toschedule service,
on-line, visit us at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
available when calling for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
For The Period Of'.
One Year
From the date of the
original purchase
We Will Replace:
Any factory specified part of the washer which fails due to u defect in materials or workmanship.
During this limited one-year warranty, we willalso provide, free of charge, all labor and related
service to replace the defective part.
What Is Not Covered:
[] Service trips to your home to teach you how to use
the product.
[] Improper installation, delivery or maintenance.
[] Failure of the product if it isabused, misused, or
used for other than the intended purpose or used
commercially.
[] Replacement of house fuses or resetting of circuit breakers.
[] Products which are not defective or broken, or which are
working as described in the Owner's Manual.
[] Damage to the product caused by accident, fire, floods
or acts of God.
[]Incidental or consequential damage caused by possible
defects with this appliance.
[] Defects or damage due to operation in freezing
temperatures.
[]Damage caused after delivery.
[] Product not accessible to provide required service.
EXCLUSION OF INPLIED WARRANTIES--Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for aparticular purpose,
are limited to one year or the shortest period allowed by law.
Thiswarranty isextended to the original purchaser and any succeedingowner for products purchased for home usewithin
the USA.If the product islocated in an area where servicebya GEAuthorized Servicerisnot available,you may be responsible
for a trip chargeor you may berequired to bring theproduct to an Authorized GEServicelocation.InAlaska,the warranty excludesthe
costof shipping or servicecallstoyour home.
Ifyou need to order replacement parts, we recommend that you only use GEfactory specified parts. These parts are designed to work
with your appliance and are manufactured and tested to meet GEspecifications.
Somestates do not allow the exclusionor limitation of incidental or consequential damages.Thiswarranty givesyou specificlegal
rights,andyou may alsohave other rights which vary from stateto state. Toknow what your legal rights are,consultyour local or
state consumeraffairs officeoryour state'sAttorney General.
Warranton General Electric Company. Louisville, KY 40225
15

Consumer Support.
GEAppliances Website GEAppliances.com
Have a question or need assistancewith your appliance?Try the GEAppliancesWebsite 2z_hours a day,
any day of the year! Forgreater convenience and faster service,you can now download Owner's Hanuals,
order parts or even schedule serviceon-line.
Schedule Service GEAppliances.com
Expert GErepair service isonly one step away from your door. Geton-line and schedule your serviceat
your convenience any day of theyear! Or call 800.GE.CARES(800./432.2737)during normal businesshours.
RealLifeDesign Studio GEAppliances.com
GEsupports the Universal Design concept-products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE's Universal Design applications, including kitchen design
ideas for people with disabilities, check out our Website today. Forthe hearing impaired, please call 800.TDD.
GEAC(800.833.4322).
Extended Warranties GEAppliances.com
Purchase a GEextended warranty and learn about special discounts that are available while your warranty
isstill in effect. You can purchase it on-line anytime, or call 800.626.2224during normal businesshours.
GEConsumer Home Serviceswill still be there after your warranty expires.
Partsand Accessories GEAppl ia nceparts.com
Individuals qualified to servicetheir own appliances can have parts or accessoriessent directly to their homes
(VISA,MasterCard and Discovercards are accepted).Order on-line today, 24 hours every day or by phone
at 800.626.2002 during normal businesshours.
If you need to order replacement parts,we recommend that you only useGEfactory specified parts.These
parts are designed to work with your appliance and are manufactured and tested to meet GEspecifications.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us GEAppliances.com
If you are not satisfied with the serviceyou receivefrom GE,contact uson our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GEAppliances,Appliance Park
Louisville,KY40225
lRegister Your Appliance GEAppliances.com
Register your new appliance on-line--at your convenience! Timely product registration will allow for
enhanced communication and prompt serviceunder the terms of your warranty, should the need arise.
Vou may also mail inthe pre-printed registration card included in the packing material.
16