GE Profile WPGT9150 Operating instructions

ge.com
Safetg instructions .......... 2,B
Operating instructions
Control Panel .................... 4-5
Features ........................ 6-8
Loading and Using
the Washer .................... 9, !0
installation instructions
Before You Begin .............. !!-!5
Step-bg-Step Instructions ...... 13-16
Troubleshooting Tips ...... 17-19
Consumer Support
Consumer Support ................ 22
Warrantg (Canada) ............... 21
Warrantg (U.S,) ................... 20
WPGT9150
Write the model ond seriol
numbers here:
Model #
Serio/ #
You can find them on the
rear cover of the washer
backsplash. 175D1807P604 49-90336 09-07JR

IMPORTANT SAFETY INFORHATION.
READ ALL INSTRUCTIONS BEFORE USING.
tl WAR NING! _oryoursafety,the_nformat_on_nth_smanualmustbefollowedtom_n_m_zether_sk
of fire or explosion, electric shock, or to prevent property damage, personal injury or
loss of life.
WATERHEATERSAFETY
Undercertain conditions,hydrogen gas may beproduced in o water heater that has not been usedfor two weeks
or more H_ldrogengascon be explosiveunder these circumstances.
Ifthe hotwater has not been usedfor two weeksor more, prevent the possibilityof damage or injury by turning on
all hotwater faucets and allowing them to run for several minutes. Dothis before usingany electricalappliance
which isconnectedto the hot water system.Thissimpleprocedurewill allow any built-up hydrogen gasto escape.
Sincethe gasisflammable, do not smokeor usean open flame or appliance during this process.
PROPERINSTALLATION
Thiswasher must be properly installedand located in accordancewith the Installation Instructions beforeit isused.
Installation Instructions are includedin the back of this manual.
• Installor storewhere itwill notbe exposedto
temperatures belowfreezingor exposedtothe
weather.
• Properlugroundwasherto conformwith all governing
codesand ordinances.Followdetailsin Installation
Instructions.
YOURLAUNDRYAREA
• Keepthe area underneath and around uour
appliances free of combustible materials such as
lint, paper,rags and chemicals.
• Closesupervision isnecessaruif this appliance is
used bu or near children. Do not allow children to
plau on,with or insidethis or any other appliance.

ge,com
Usethis
appliance
only for its
intended
purposeas
WHENUSINGTHEWASHER
• Never reach into washer while it is moving. •
Wait until the machine has completelu stopped
before opening the lid.
• Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover. Mixing
different chemicals can produce a toxic gas which
mau cause death.
described in • Do not wash or dru articles that have been
cleaned in, washed in, soaked in or spotted
this Owner's
ManuaL with combustible or explosive substances (such as
wax, oil, paint, gasoline, degreasers, dru-cleaning
solvents, kerosene) which mau ignite or explode.
Do not add these substances to the wash water.
Do not use or place these substances around
uour washer or druer during operation.
• The laundru process can reduce the flame
retardancu of fabrics. To avoid such a result,
carefullu follow the garment manufacturer's
wash and care instructions.
To minimize the possibilitu of electric shock,
unplug this appliance from the power supplu
or disconnect the washer at the building's
distribution panel bg removing the fuse or
switching off the circuit breaker before
attempting anUmaintenance or cleaning.
NOTE:Pressing the START/PAUSEor POWER
button does NOT disconnect the appliance
from the power supplu.
Never attempt to operate this appliance if it is
damaged, malfunctioning, partiallu disassembled
or has missing or broken parts, including a
damaged cord or plug.
WHEN NOT IN USE
• Turn off water faucets to relieve pressure on
hoses and valves and to minimize leakage if
a break or rupture should occur. Check the
condition of the fill hoses; theu should be
replaced everu 5 uears.
• Before discarding a washer, or removing it
from service, remove the washer lid to prevent
children from hiding inside.
• Do not attempt to repair or replace anu part of
this appliance unless specificallu recommended
in this Owner's Manual, or in published user-repair
instructions that Uouunderstand and have the
skills to carru out.
• Do not tamper with controls.
READAND FOLLOWTHISSAFETYINFORMATIONCAREFULLY
SAVETHESE INSTRUCTIONS

About the washer control panel.
Control Panel
Throughoutthismanual, featuresand appearancemay vary from your model.
O J!e_w O,ot/cot,J O_9h_xt_'_d
Ought 0 T_pcoE_/ O_ospJ_
ePower
Pressto "woke up" the displog. Ifthe displo_ is active, pressto put the washer into idle mode,
NOTE: Pressing POWER does not disconnect the appliance from the power supplg.

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Wash Cycles
The wash cycles are optimized for specific types of wash loads. The chart below will help you match
the wash setting with the loads. The GentleCleanTM lifters lightly tumble the clothes into the water and
detergent solution to clean the load.
WHITES/HEAVY DUTY For heavily to lightly soiled white cottons, household linens, work and play clothes.
COLORS/NORMAL For heavily to lightly soiled colorfast cottons, household linens, work and play clothes.
COMFORTER For comforters and bedspreads.
COTTONS/TOWELS For cottons and towels.
ACTIVE WEAR For active sports, exercise and some casual wear clothes. Fabrics include modern
technology finishes and fibers such as spandex, stretch and micro-fibers.
DELICATES For lingerie and special-care fabrics with light to normal soil. Provides gentle tumbling and
soak during wash and rinse.
HANDWASH For items labeled hand-washable with light soils. Provides gentle rocking to mimic the
handwashing action.
WASHABLE For the washing of machine washable wool products, provided that they are washed
WOOL according to the instructions on the garment label. When selecting this cycle, you must use
a detergentsuitablefor washingwool.
MYCYCLE Pressto use,create or modify customwash cycles.
SPEEDWASH Forlightly soileditemsthat are neededin a hurry. Cycle time isapproximately 50 minutes,
depending on selected options.
RINSE& SPIN Toquickly rinseout any itemsat any time.
Soil Level
Changing the SOILLEVELincreases or decreases the wash time to remove different amounts of soil.
To change the SOILLEVEL,press the SOILLEVELbutton until you have reached the desired setting.
You can choose between Light, Normal or Heavy soil.
Wash/Rinse
Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is
always cold to help reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer's care label when selecting the wash temperature.
To change the wash temperature, press the WASH/RINSE button until you have reached the desired
setting.
NOTE:Thefirst 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric
and preventing stains from setting on garments.
S_ainSpeed
nging the SPINSPEEDchanges the final spin speed of the cycles. Always follow the fabric
manufacturer's care label when changing the SPINSPEED.
To change the SPIN SPEED,press the SPINSPEEDbutton until you have reached the desired setting.
Higher spin speeds are not available on certain cycles, such as Delicates.
Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also
increase the possibility of setting wrinkles on some fabrics.
START/PAUSE
Pressto start a wash cycle. If the washer is running, pressing it once will pause the washer. Press again
to restart the wash cycle.
NOTE:If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle
will be cancelled.
NOTE:The washer performs automatic system checks after pressing the STARTbutton. Water will flow
in 45 seconds or less.

About the washer features.
NOTE:Featuresmay notbeavailableonall washer models.
Cgcle SignalUsetheS,GNALbuttontochangethe
volume of the end of cycle signal. Pressthe button until you reach the
desiredvolume.
SOAK Soak
Soakis an extra wash beforethe main
wash. Useit for heavily soiled clothesor
for clotheswith a care label that
recommends soaking before washing.
Besureto add high-efficiencg detergent,
or the proper wash additive to the soak
dispenser
NOTES:
• When selecting soak, it is
recommended to use powder
detergent in the main wash (detergent)
compartment.
•The maximum soak time is 3hours.
EXTRA RINSE Extra Rinse
Usean extra rinsewhen additional rinsing
is desiredto remove excessdirt and
detergent from soiledloads.
DELAY START Delag Start
Youcan delay the start of a wash cgcle
for up to 24 hours. Pressthe DELAYSTART
button to choosethe number of hours
you want to delay the start of the cgcle,
then pressthe STARTbutton. Themachine
will count down and start automatically at
the correct time.
NOTE: Ifblou open the lid when the delay
is counting down, the machine will enter
the pause state. You must close the lid and
press STARTagain in order to restart the
countdown.
PIY CYCLE MY CYCLE
Tosave a favorite cycle, set the desired
settings for wash cycle, soillevel,spin
speed and wash temp settings and hold
down the MYCYCLEbutton for 3 seconds.
A beepwill sound to indicate the cycle has
been saved.
To useyour custom cycle,press the
MYCYCLEbutton before washing a load.
Tochange the saved cycle, set the desired
settings and hold down the MYCYCLE
button for 3 seconds.
NOTE:Whenusing MYCYCLE,wash
options cannot bemodified offer thechicle
hasbeen started.
NOTE:Ifyou change wash options with
MYCYCLEbeforestarting the cyde, the
MVCYCLElight will turn off ond you will
be returnedto the bosecycle.
6

ge.com
Using the Liquid Bleach
Dispenser
Thebleach dispenser automatically
dilutes and dispenses liquidchlorine
bleach at the proper time in the wash
cycle.
1Checkclothing carelabelsfor special
instructions.
2 Measureliquid bleach carefullu,
following instructions on the bottle.
•Never pour undiluted liquidchlorine
bleach directly ontoclothesor into
the wash basket.
•0o not pour powdered bleach into
bleach dispenser.
•Avoid overfilling or splashing
when adding bleach to the
dispenser. Themaximum capacity
of the bleach dispenser isone cup
of bleach per wash cycle. Overfilling
could result in early dispensing of
bleach.
3 Beforestarting the washer, pour
measured amount of bleach directly
into bleach dispenser If you prefer to
usepowdered bleach, add it into the
wash basket directly before adding
clothes.
AWARNING!oonotmix
chlorine bleach with ammonia or acids
such as vinegar and/or rust remover.
Mixing can produce a toxic gas which
may cause death.
Themanufacturer's recommended
amount of undiluted bleach goes into the
bleach dispenser During the final "lnfusor"
wash action, the bleach is added to the
wash load.This ensuresperformance
won't be diminished.Two sequential
flushesthrough the bleach dispenser
completely remove the bleach from the
dispensenAny residual liquid left in the
dispenserat the end of the cycle iswater,
not bleach.To prevent self-siphoning of
the bleach into the wash basket and
damage to your clothes,never add more
than the maximum fill level marked on the
dispensen
Also keepclothes away from the bleach
dispensersothey don't absorb any
bleach droplets left around the bleach
dispensen
Using the Dispenser Drawer
Thedispenser drawer contains
3 compartments:
• Liquid FabricSoftener
• Liquidor Powder Low-Sudsing,
High-Efficiency Detergent
• Liquid PretreotAdditives
Thedispenser automatically dispenses
additives at the proper time in the wash
cycle.
1Slowly open the dispenser drawer by
pulling out the drawer until it stops.
2 After adding laundry products, slowly
close the dispenser drawen Closingthe
drawer too quickly could resultin early
dispensing of additives.
• Avoid overfilling or splashingwhen
adding laundry products to the
dispenser Doing socould result in
early dispensing of laundry products.
Atthe end ofthe cycle, you may see
water in the compartments. This ispart
ofthe normal operation of the washe_
NOTE:Donot usebleach in the dispenser
drawen

About the washer features.
NOTE:Featuresmay notbeavailableonall washer models.
Insert
i
Adding Detergent
NOTE:Use onlylow-sudsing,
high-efficiency detergent such as
Tide®HE.
Add measured detergent to the detergent
compartment of the dispenser drawee
•Donot exceed the maximum fill line.
Detergent isflushed through the
dispenser at the beginning of the wash
phase. Eitherpowdered or liquid detergent
can be used.
When using liquid detergent, make sure
the detergent box and insert are in place.
For powdered detergent, remove both
the detergent box and insert. Powdered
detergent will not dispense with the
detergent box and insert in place.
Detergent usage mag need to be adjusted
for water temperature, water hardness,
size and soil level of the load. Avoid using
too much detergent in gour washer, as it
can lead to oversudsing and detergent
residue being left on the clothes.
Adding Fabric Softener
Ifdesired, pour the recommended
amount of liquid fabric softener into the
left-hand compartment. Use only liquid
fabric softener
Dilute with water to the maximum fill line.
• Do not exceed the maximum fillline.
Overfilling can cause early dispensing
of the fabric softener,which could stain
clothes.
NOTE:Donot pour fabric softener directly
on the wash load.It mag stain the clothes.
Adding Pretreat Additives
ThePretreat dispenser mag be usedto
clean heavily soiledor stained garments
more efficiently.
Placethe additivesfor the Wash Boost
setting in the right-hand compartment.
Selectan Extra Rinseto make sure all
remaining detergent isremoved from
the wash load.
Youmag add low-sudsing, high-efficiencg
liquid detergent to this compartment
when selectinga StainInspector cycle
or when choosing a Presoakrequiring
special additives.
• 0o not exceed the maximum fill line
to avoid oversudsing.
Overfilling can cause early dispensing of
presoak additives,which could result in
damaged clothes.
8

Loading and Usingthe Washer. gecom
Alwags follow fabric manufacturer's care labelwhen laundering.
Sorting Wash Loads
Sort bg color (whites, lights, colors), soil
level,fabric type (sturdy cottons, easy
care, delicates) and whether the fabric
produces lint (terry cloth, chenille) or
collects lint (velveteen, corduroy).
Loading the Washer
Load dry items loosely, no higher
than the top row of holes in the washer
basket. Ovedoading may reduce washer
efficiency and possibly increase wrinkling.
Bulky items should be placed as far down
in the wash basket as possible for optimal
results.
Always place buoyant items at the
bottom of the wash basket.
Thewasher will automatically detect the
load size.Becauseof the high-efficiency
wash system, the water levelmay not
completely cover the load.To add items
after washer hasstarted, lift the lid,add
items and close the lid.
•Do not wash fabrics containing
flammable materials (waxes,
cleaning fluids, etc.)
• The washer will not fill or operate
with the lid open.
Fabric Care Labels
Beloware fabric care label "symbols" that
affect the clothing you will be laundering.
Bleach Labels
S_/llll,.)Ol,_ Any bleach Only ....... hlodne bleach Do ,lot bleach
(when needed) (when needed)
Washer Temperature Ranges
Category Target Temperature
Tap Cold 60°F
Cold 66°F
Warm 90°F
Hot 120°F
NOTE: Use HE (high-efficiency)labeled
detergent. HEdetergents are available that
provide good cleaning performance in hot,
warm or cold water temperatures.

Loading and Usingthe Washer.
Proper Use of Detergent
Using too much detergent isa common
cause of laundry problems.Today's
detergents are formulated to be effective
without highly visible sudsing.Besureto
carefully read and follow manufacturer's
recommendations for how much
detergent to usein your wash.You can
useless detergent if you have soft water,
a smaller load or a lightly soiledload.
NOTE:Useonly low-sudsing, high-
efficiency detergent such asTide®HE.
Care and Cleaning
of the Washer
Lid: Wash with a damp cloth on the
outside and insideand drg with a soft
cloth.
Wash Basket:.Leavethe lid open after
washing to allow moisture to evaporate. If
gou want to cleanthe basket, use a clean
soft cloth dampened with liquid detergent;
then rinse.(Donot use harsh or grittg
cleaners.)
Fill Hoses: Hoses connecting washer to
faucet should be replaced every 5 years.
Exterior: Immediately wipe off ang spills.
Wipe with damp cloth. Do not touch the
surface or the displag with sharp objects.
Moving and Storage: Ask the service
technician to remove water from drain
pump and hoses. For more information,
visit ge.com or call 800.GE.CARES
(800.432.2737). Do not store the washer
where it will be exposed to the weatheE
Long Vocations: Be sure water supply is
shut off at faucets. Drain all water from
hoses if weather will be below freezing.
Dispenser Drawer: Detergent and fabric
softener mag build up in the dispenser
drawee Residue should be removed
once or twice a month.
1 Removethe drawer by pulling it
straight out until it stops.Lift up
on the front of the drawer and
pull it out.
2 Removethe insertsfrom the
Bcompartments; rinsethe inserts
and the drawer with warm water
to remove traces of accumulated
laundry products.
3 Tocleanthe drawer opening,usea
small,non-metal brush to clean the
recess.Removeall residuefrom the
upper and lower parts of the recess.
4 Return the insertsto the proper
compartments and replacethe drawer.
)
10

Installation
Instructions Washer
WPGT9150
I Questions? Call 800.GE.CARES (800.432.2737) or visit our Web site at: ge.com
In Canada, call 1.800.561.3344 or visit geappliances.ca I
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•IMPORTANT- Sore these instructions for
Iocol electricol inspector's use.
• IMPORTANT- Observe all governing
codes ond ordinonces.
• Note to Installer- Be sure to leave these
instructions with the Consumer.
Note to Consumer - Keep these instructions for
future reference.
• Skill level - Installation of this appliance requires
bosic mechanicol skills.
• Proper installation is the responsibilitg of the
installer_
• Product failure due to improper installation is not
covered under the Warrontg.
PLUMBING REQUIREMENTS
WATER PRESSURE- Must be 10 psi minimum to
120 psi moximum.
WATER TEMPERATURE - Household water heater
should be set to deliver water at 120 ° to 1S0°F
(S0° to 66°C) TO THE WASHER.
SHUTOFF VALVES - Both hot ond coldshutoff
volves(foucets)should be supplied.
DRAIN - Woter moy be droined into stondpipe
or set tub. Dischorge height MUST NOT BE LESS
THAN 30 INCHES ond no more than 8 feet obove
the bose of the wosher. Stondpipe must be 1V2
inches minimum inside diameter and must be
open to atmosphere.
FOR YOUR SAFETY:
ELECTRICAL REQUIREMENTS
CAUTION -Forpersonolsofetydo
not use on extension cord or odopter plug with
this opplionce. Do not, under any circumstonces,
cut or remove the third grounding prong from the
power cord. Follow notionol electricol codes and
ordinances. This opplionce must be supplied with
the voltoge and frequency indicoted on the roting
plate (Iocoted on the reor cover of the bocksplosh),
ond connected to on individual, properly grounded
bronch circuit, protected by o 1S- or 20-omp circuit
breoker or time-deloy fuse. If the electric supplg
provided does not meet the above requirements,
coil o licensed electricion.
GROUNDING INSTRUCTIONS
This opplionce must be grounded. In the event of
molfunction or breakdown, grounding will reduce
the risk of electric shock by providing o poth of
leost resistonce for electric current. This opplionce
is equipped with o cord having on equipment-
grounding conductor ond o grounding plug.
The plug must be plugged into on oppropriote
outlet that is properlg instolled ond grounded in
accordance with oil local codes and ordinances.
-&WARNING -Improper connection
of the equipment-grounding conductor con result
in o risk of electric shock. Check with u qualified
electricion or servicemon if you ore in doubt us to
whether the opplionce is properlg grounded. Do not
modifg the plug provided with the upplionce-if it
will not fit the outlet, hove u proper outlet installed
by oquolified electrician.
11

Installation Instructions
WASHER LOCATION
The washer must be installed on firm flooring to
minimize vibration during the spin cgcle.
Concrete flooring is best, but a wood floor is
sufficient, provided floor support meets FHA
standards. The washer should not be installed
on rugs or exposed to weather.
Minimum clearance between washer and adjacent
walls or other surfaces:
• O" either side
2" front
3" rear
Minimum vertical space from floor to overhead
shelves, cabinets, ceilings, etc. is 52".
WASHER DIMENSIONS
Front View
2 7tt
(68.6 cm)
437/s"
(111.4 cm)
Side View
28Y4" -_.
(71.6 cm)
52s/J'
(133.7 cm)
(with lid
open)
REQUIREMENTS FOR ALCOVE OR
CLOSET INSTALLATION
Your washer is approved for installation in an
alcove or closet, as stated on a label on the back
of the machine.
Minimum clearance between washer and adjacent
walls or other surfaces:
• 0" either side
•2" front
•]" rear
Minimum vertical space from floor to overhead
shelves, cabinets, ceilings, etc., is 52".
Closet doors must be Iouvered or otherwise
ventilated and have at least 60 square inches of
open area for washer onlg, or if the closet contains
both a washer and a drger, door must contain at
least 120 square inches of open area equallg
distributed. Air openings are required to be
unobstructed when a door is installed. A Iouvered
door with equivalent air openings for the full length
of the door is acceptable,
NOTE: The clearances stated on this label
are minimums. Consideration must be given to
providing adequate clearances for installing and
servicing.
12

instatlation instructions
PARTS INCLUDED
Water Hoses (2)
121Cable Tie
TOOLS YOU WILL NEED
Adjustable Pliers
IElCarpenter's Level
[] UNPACK THE WASHER (CONT.)
Remove the Stgrofoam block containing the
Owner's Manual, parts, water hoses and laundrg
product samples.
Remove the power cord from the back of the
washer.
[] UNPACK THE WASHER
After the washer is in the home, remove the carton
and Stgrofoam shipping base from the washen
/
13

Installation Instructions
[] ATTACHWATER HOSESTO WASHER
Thread the hot water hose onto the washer hot
water connection (ORANGE) and the cold water
hose onto the cold water connection (BLUE).
Hand tighten; then make an additional !/8
turn with pliers.
[] lOVE WASHER CLOSE
TO HOUSE UTILITIES
Move the washer as close to the final location as
possible, leaving enough room to make water, drain
and electrical connections to the home.
The minimum required rear clearance is 3".
3 H
[] CONNECT WATER HOSES
TO HOUSE UTILITIES
Connect the water hoses to the HOT and COLD
water valves of your home. Hand tighten, plus
make an additional 1/4 turn with pliers.
[] ATTACH DRAIN HOSE
TO HOUSE DRAIN
Firmly insert the free end of the drain hose
into the drain opening of your home. Make sure
the soft rubber end is completelg inside the drain
opening.
• If the water valves and drain are built into the
wall, fasten the drain hose to one of the water
hoses with the cable tie (ribbed side on inside).
• If your drain is a standpipe, fasten the drain hose
to the standpipe with the cable tie provided.
Cable Tie Cable Tie
14

Installation Instructions
[] SET REAR LEGS
Tilt the washer forward (pivot on front legs)
about 4 to 6 inches and gentlg lower the rear legs
back onto the floor. This action will set rear leg
adjustments to correspond to front settings.
[] LEVEL THE WASHER
Move the washer into final position.
• To check if the washer is level side to side,
open the lid and place a level at the back of
the opening above the dispenser drawer.
To check if the washer is level front to back,
place a level at the side of the washer on the
edge where the cabinet side meets the top cover.
Lo_Raise
If the washer is not level, adjust the front leveling
legs. Turn clockwise to raise, counterclockwise to
lower.
15

instatlation instructions
[] PLUG IN WASHER
[] WASHER STARTUP
Press the POWER button,
POWER
0
NOTE: If the washer has been exposed to
temperatures below freezing for an extended
period of time, allow it to warm up before pressing
POWER. Otherwise, the displag will not come on.
The washer is now readg for use.
SERVICING
WARNIN(3-Labelallwiresprior
to disconnection when servicing controls.
Wiring errors can cause improper and
dangerous operation after
servicing/installation.
For replacement parts and other information,
refer to the Owner's Manual for servicing phone
numbers.
16

Before you call for service.., gecom
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and gou mag not need to call for
service.
Washer won't Control panel isasleep •This isnormal. PressPOWER.
operate Washer isunplugged • Hake surecord is plugged securelg into a working
outlet
Water supplg isturned off * Turn both hot and cold faucets fullg on.
Controls are not set properlg * Hake surethe cgclewas set correctlg, closethe lid and
pressSTART.
Lid isopen--safetg feature. * Closelid and resetcgcle,to the beginning if necessarg.
Preventsthe washer from filling
and operating when lid isup
Circuit breaker/fuse is * Checkhousecircuit breakers/fuses.Replacefusesor
tripped/blown reset breaker`Washer should haveseparate outlet.
Electronics need to be reset * Unplug washer,wait 2 minutes, plug back in and
pressPOWER.
STARTwas not pressed after a *PressSTART.
cgclewas set
Extremelg low water pressure *PressSTARTagain.
Washer istoo cold * If the washer has been exposed to temperatures
below freezing for an extended period of time, allow
it to warm up beforepressing POWER.Otherwise,
the displag will not come on.
Water not filling Filter cloggedorfill hoses mag * Hake surethat the water valve filters (blueand
properly be kinked orange screenmust be free of solids)on the unit
are not clogged.Turn off water and check filter bg
disconnecting hoseat machine.Checkthat fill hoses
are not kinked or clogged.
Energg efficiencg * This is an energg-efficient washer.Asa result,the
temperature settings for this washer mag be different
than non-energg-efficient washers.
Insufficient water supplg * Hake surethat the water supplg isturned on.
Hake surethat the water faucets are turned to their
completelg open positions.
The washer lid isopen * Thewasher lid must be closed for all washer cgcle
operations. Ifthe lid isopened during washer
operation, all functions will stop, includingwater
filling.
Incorrect fill hose connection • Make surethat the fill hosesconnect the hot water
supplg to the hot inlet on the washer,and the cold
water supplg to the cold inleton the washer (hotto
hot, coldto cold).
Water fill optimization • Water mag not cover the top levelof the clothes.This
isnormal for this high-efficiencg washer`Thewater fill
isoptimized bg the sgstem for best wash performance.
Possible Cause What ToDo
17

Before you call for service...
Possible Cause What To Do
Washer will not drain-- Kinked drain hoseor drain • Ensurethat the drain hose isnot kinked.Perthe
water standing in located higher than 8' above floor recommended installation instructions, the drain outlet
the tub cannot be over 8' above the floor,
Water leaks everg load Hosesnot installedcorrectlg • Checkall fill and drain hose connections to ensurethat
they are tight and secure.
Water leaks Oversudsing of detergent • Oversudsingmag create leaks,and mag be caused bg
the type and amount of detergent used.High-efficiencg
detergent is recommended. Makesure that detergent
and ang additives are put into the correct dispenserbins.
Followthe detergent manufacturer's recommendations
for the amount of detergent, but try using lessdetergent,
especially if home water conditioning or water softening
units are used.
Incomplete or no
dispensing ofdetergent Detergent bins clogged from incorrect filling
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• Hake surethat detergent and additives are put into
the correct dispenser bins.If liquid detergent is used,
make surethat the liquid detergent insert box isin the
dispenser bin,If powdered detergent isused, make sure
that the liquid detergent insert box isnot used. Liquids
must be put in the fabric softener and pretreat bins.
Forall detergent types, alwags make sure that the
dispenser box isfully closed before the start of the cycle.
Too much detergent used • Hake surethat the suggested amount of detergent is
usedper the manufacturer's recommendations. Youmag
also dilute the detergent with water to the maximum
fill line on the bin to avoid clogging, High-efficiencg
detergent is recommended for this washeE
Insufficient water supplg • Hake surethat the water supply isturned on.Hake sure
that the water faucets are turned to their completely
open positions.
Normal residue • Normal operation, Residuemay remain in the bins of
the dispenserbox.The dispenser boxmay be removed
for occasional cleaningwith warm water and a scrub
brush.Theliquid detergent insert box and siphon
caps may alsobe removed from the detergent bin for
occasional cleaning. Rememberthat only liquid may be
usedin the fabric softener and pretreat bins. Powder
will not dispensefrom the fabric softeneror pretreat bins.
Premature Bleachbin filled for future load • Youcannot store bleach in the dispenser for future use.
dispensing Thebleach bin will be dispensedevery load for optimal
of bleach safetg ofthe washer,
Overfilling the bleach bin • Overfilling the bin with bleach mag lead to premature
dispensing.There isa maximum fill line indicated on
the bleach bin to help avoid overfilling.
Clogging of bleach Bleach bin is not seated • Hake surethat the bleach cover isproperly seated and
snapped into place beforethe start of the cgcle.
Insufficient cleaning • Youmag remove and cleanthe bleach cover with warm
water and a scrub brush to clear clogging.
Poor stain removal Presoak not selected • When stain inspector is used,presoaktemperature and
time are automatically selected,If you choose not to use
the stain inspector,we recommend that gou select
presoakwhen defining gour wash cgcle,Alwags make sure
that ang additives,such as your high-efficiencg liquid
detergent, are added to the pretreat dispenser bin
beforestarting the cgcle.Alwags reference your clothes
care label beforetreating stains.

ge.com
Normal Operating Sounds
The following are normal sounds gou mag hear:
Oescr,pt,on
Repeatedstarting and • TheHydroWashT"action spinsthe wash basket in one direction,then pausesand spins in
stopping the opposite direction to clean your items.
Sound of water being •Thewasher adapts to the load sizeand type to add more water to the cycle as needed.
added after the washer
has already been * Thewash load may be unbalanced. If the washer sensesthat the load is unbalanced, it will
operating stop and refillto redistribute the load.
• Thewasher may be diluting laundry additives to add to the wash load.
Clicking sound during • Thewasher will make a seriesof clicking noisesasit changes the cleaning mode.
the wash cycle
High-pitched noiseduring *Thewash basket spinsfaster to remove moisture from the load.
the spincycle
Water flushing sound • Thewasher is diluting laundry additives to add to the wash load.Wash Boost additives
are dispensed during presoak.Detergent isdispensed at the beginning of the wash cycle.
Bleachis dispensedduring the main wash. Fabricsoftener isdispensedduring the final
rinse.
Humming noise during • Thepump isoperating to remove water from the basket.
draining
Pinging noise during the • Thewasher hasspecial rinsefeatures to remove detergent residuefrom the load after the
spin or rinse cycle main wash cycle.
Water sloshingsound * A liquid in the balance ring around the wash basket helpsthe basket spinsmoothly.
when washer is turned
offend tub is rotated
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GEWasher Warranty. (Forcustomers in the United States)
Al! warranty service provided by our Factory Service Centers,
or an authorized Customer Care_ technician. To schedule service,
on-line, visit us at ge.com, or call 800.GE.CARES(800.432.2737).
Please have serial number and model number available when
calling for service.
Staple your receipt here.
Proof of the original purchase
dote is needed to obtain service
under the warrant_l.
One Year
From the date of the
original purchase
We Will Replace:
Any part of the washer which fails due to a defect in materials or workmanship. During this
limited one-year warranty, GEwill also provide, free of charge, all labor and related service
costs to replace the defective part.
Second through
Fifth Year
From thedate of the
original purchase
Thesuspension rod and spring assembly, and main electroniccontrol board ifang of these parts
should fail due to a defect in materials or workmanship. GEwill alsoreplace the washer lid or
cover if theg should rust under operating conditions. During this additional three-year limited
warranty, gou will be responsiblefor ang labor or relatedservice costs.
Second through
Tenth Year
From the aa_eof the
original purchase
The direct drive motor and outer washer tub ifang of these parts should fail due to a defect in
materials or workmanship. During this additional eight-year limited warranty, gou willbe
responsible for ang labor or related service costs.
Lifetime of Product Thewasher basket if it shouldfail due to a defect in materials or workmanship. Duringthis
From theaate of the product lifetime limited warranty, gou will be responsiblefor ang labor or relatedservicecosts.
original purchase
• Servicetrips to gour home to teach gou how to use
the product.
• Improper installation, deliverg or maintenance.
• Failure of the product if it isabused, misused, or used for
other than the intended purpose or used commerciallg.
• Damage after deliverg.
• Replacement of house fuses or resetting of circuit
breakers.
• Damage to the product caused bg accident,fire, floods
or actsof God.
• Incidental or consequential damage caused bg possible
defects with this appliance.
• Product not accessibleto provide required service.
EXCLUSION OF IMPLIED WARRANTIES--Your sole end exclusive remedy is product repair us provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for o particular
purpose, are limited to one year or the shortest period allowed by low.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. Ifthe product is located in an area where service by a GE Authorized Servicer is not available, you may
be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for
service. In Alaska, the warranty excludes the cost of shipping or service coils to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights
are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: General Electric Company. Louisville, KY40225
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