GE Profile WPGT9350 How to use

MODEL SERIES:
WPGT9350
TECHNICAL SERVICE GUIDE
GE Consumer Products
Profile Washer
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PUB # 31-9103 07/03

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IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing this
product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used
to complete a path to ground are removed for service, they must
be returned to their original position and properly fastened.
GE Consumer Products
Technical Service Guide
Copyright © 2003
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.

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Backsplash......................................................................................................................23
Basic Wash Cycle ...........................................................................................................17
Bearing HousingAssembly..............................................................................................37
Brake Resistor.................................................................................................................25
Clutch Shifter Assembly ..................................................................................................35
Component Locator Views ..............................................................................................20
Consumer Help Screens.................................................................................................15
Control Features................................................................................................................7
Control Quick Reference Chart .......................................................................................42
Drain Pump .....................................................................................................................30
Factory Test Mode ...........................................................................................................40
FieldServiceMode ..........................................................................................................38
Hall Sensor ......................................................................................................................34
Inverter.............................................................................................................................24
Inverter and Main Board Pin Connectors .........................................................................22
Main Control Board and Touch Screen LCD....................................................................23
MembraneKeypanel........................................................................................................24
ModelNumber ...................................................................................................................4
MotorAssembly ...............................................................................................................33
My Cycles ........................................................................................................................14
Nomenclature ....................................................................................................................4
Overview ...........................................................................................................................6
Operation Overview.........................................................................................................17
Outer Tub and Suspension Assembly .............................................................................32
Parts................................................................................................................................49
Protective Cover..............................................................................................................25
Pressure Sensor (Water Level Switch) ...........................................................................26
Quick Start.........................................................................................................................8
Sales Demo Mode...........................................................................................................16
Schematic .......................................................................................................................48
Serial Number ...................................................................................................................4
Stain Inspector.................................................................................................................10
Switching the Washer and Dryer Backsplashes .............................................................54
Summary Screen ............................................................................................................12
Temperature Conversion Table........................................................................................58
Thermistor/ATC Control (Auto Temp) ..............................................................................32
Top Cover ........................................................................................................................28
Troubleshooting ...............................................................................................................43
Warranty............................................................................................................................5
Water ValveAssembly .....................................................................................................27
Wash Basket ...................................................................................................................29
Washer Components ......................................................................................................23
Wash Cycle Chart Example ............................................................................................19
Wash Cycles .....................................................................................................................9
Water ValveAssembly .....................................................................................................27
Table of Contents

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Capacity/Configuration
L = Large S = Super Capacity Plus
X = Extra-Large K = Compact
G = Giant
Back Splash
Color
The first two characters of the serial number
identify the month and year of manufacture.
Example: RF123456S = August, 2003
A-JAN 2005 - H
D - FEB 2004 - G
F - MAR 2003 - F
G -APR 2002 - D
H-MAY 2001 -A
L- JUN 2000 - Z
M-JUL 1999 - V
R -AUG 1998 - T
S - SEP 1997 - S
T - OCT 1996 - R
V - NOV 1995 - M
Z - DEC 1994 - L
The letter designat-
ing the year repeats
every 12 years.
Example:
T - 1974
T - 1986
T - 1998
Note: Model number and serial number are
located on rear of backsplash.
•The technical sheet is located inside
the control panel.
Serial Number
W P G T 9 3 5 0 B 0 W W
Model Number
GE Washer
Feature Pack
CommonBrandFeatures
Exceptions:
H = Energy Star
P = Profile™
N = Special
Control Platform
B = Buttons (Touch Pad)
T = Touch Screen
Number of Speed
Combinations
Body Color
Engr. Revision
Model Year
Designator
Voltage
0 = US Voltage
Number of Cycles
00 = Infinite Electronic
Nomenclature
Nomenclature

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Warranty
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty, GE will also provide, free of charge, all labor and related service costs to
original purchase replace the defective part.
Second Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the additional one-year limited warranty, you will be responsible for any labor or related service costs.
original purchase
Third through Fifth Year The suspension rod and spring assembly, and main electronic control board if any of these parts should
From the date of the fail due to a defect in materials or workmanship. GE will also replace the washer lid or cover if they
original purchase should rust under operating conditions. During this additional three-year limited warranty, you will be
responsible for any labor or related service costs.
Third through Tenth The direct drive motor and outer washer tub if any of these parts should fail due to a defect in materials
Year From the date of the or workmanship. During this additional eight-year limited warranty, you will be responsible for any
original purchase labor or related service costs.
Lifetime of Product The washer basket if it should fail due to a defect in materials or workmanship. During this product
From the date of the lifetime limited warranty, you will be responsible for any labor or related service costs.
original purchase
All warranty service provided by our Factory Service Centers or
an authorized Customer Care
®technician. To schedule service,
on-line, 24 hours a day, visit us at www.GEAppliances.com or
call 800.GE.CARES (800.432.2737).
■ Service trips to your home to teach you how to use the
product.
■Improper installation, delivery or maintenance.
■Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Damage caused after delivery.
What Is Not Covered:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the
USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Proof of the original purchase date is
needed to obtain service under the warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult
your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Note: The LCD screen is part of the main electronic board and under the 5 year part warranty. The
inverter board is covered by a 2 year part warranty.

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General
The GE Profile Harmony Washer is part of the GE
Profile Harmony Clothes Care system utilizing the
latest developments in washing technology.
The Harmony Washer does not use the typical agitator
found on conventional washers. Instead, the direct
drive motor, capable of spinning at 1010 rpm, and the
304 stainless steel wash basket create a centrifugal
force that pulls wash water through fabrics for a
thoroughcleaningaction. (See Operation Overview.)
Harmony Washers also utilize an automatic load
sensing system to determine load size and water
levels. The washer automatically fills the wash basket
with the appropriate amount of water needed for
optimal wash performance.
Other features include:
Communication Link to the Dryer - The washer uses a
serial cable to automatically inform the dryer about the
nature of the wash load, essentially presetting the
dryer controls so the user doesn’t have to.
Auto-Balance Suspension - The washer is
programmed to correct out of balance situations. (See
OperationOverview.)
Flow-ThruTM Dispensers - Each of the four dispensers is timed to release at the right time during the
wash cycle. Each reservoir is flushed with water to pre-dilute the product before adding it to the washer.
This flushing action removes all product to help keep the compartment clean and free flowing.
Note: The bleach dispenser fills during the main wash to dispense the bleach and refills during the rinse
cycle to flush any remaining bleach from the reservoir.
Direct Drive Motor - The washer does not use a transmission or mechanical brake. Direct drive
technology results in fewer moving parts for smooth, quiet operation. (See Motor Assembly.)
InfusorTM Wash - The washer has specific cycles that aids in mixing the detergent/water solution, and
dispersing the load evenly in the wash water. (See Operation Overview).
LCD Touch screen Display -All washer control functions, cycles, troubleshooting, and field service
diagnostics are accessed through a touch screen display. The washer can also be powered up by
touching anywhere on the touch screen or any key on the keypanel.
Centrifugal Wash - The washer uses a centrifugal washing action to clean clothes instead of an agitator.
The basket spins creating a strong flow of water under the centrifugal force. As water passes through
the fabric, its natural cleansing action washes away dirt without damaging or tangling the fabric.
Plastic Top & Backsplash - The washer top and backsplash have UV stabilizers to prevent yellowing
when exposed to sunlight.
Overview
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Throughout this manual, features and appearances may vary from your model.
Control Features
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Features of
the washer
control
panel
1 POWER. Press to “wake up” the display. If
the display is active, press to put the washer
into standby mode. You may also press the
Touch Screen or any button to “wake up”
the display.
NOTE: Pressing POWER does not
disconnect the appliance from the power
supply.
2 MY CYCLES. Press to use, create, rename,
modify or delete custom wash cycles.
3 BACK. Press to return to the previous
screen.
4 TOUCH SCREEN. Press the graphics on
the interactive display to use the washer
features.
Do not use sharp objects to press the Touch
Screen.
NOTE: If the washer is inactive for 5
minutes, the Touch Screen will go into
standby mode, and the display will be dark.
Press the Touch Screen or any button to
“wake up” the display.
5 HOME. Press to return to the “TOUCH TO
SELECT WASH CYCLE” screen (Home
Screen).
6 START/STOP. Press to start a wash cycle.
If the washer is running, pressing once will
pause the washer. Press again to restart the
wash cycle.
NOTE: If the washer is paused and the
cycle is not restarted within five minutes,
the washer will enter standby mode and the
current wash cycle will be canceled.
7 HELP. Press to set machine preferences, to
find help using the Touch Screen or to find
troubleshooting tips for common washer
problems.

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Getting
Started
If the Touch
Screen is
dark, press
POWER or
the Touch
Screen to
access the
wash cycles
menu.
Loosely load clothes no higher than the top
row of holes in the washer tub. Overloading
may reduce washer efficiency and possibly
increase wrinkling.
Add a low-sudsing, high-efficiency detergent.
Add diluted fabric softener, bleach or wash
boost additives as desired.
Select one of the five wash methods from the
Home Screen:
• Press BY COLOR to wash according to fabric
color.
• Press BY GARMENT to wash according to
clothing type.
• Press BY FABRIC to wash according to fabric
type.
• Press SPECIAL CYCLES to wash non-garment
items, or to select a rinse and spin or spin-
only cycle.
• Press STAIN INSPECTOR to wash items with
specific types of stains.
After selecting a wash method, use the Touch
Screen to select a specific wash cycle to match
your load.
Change any of the automatic settings, if
desired, by pressing the Touch Screen
and following the on-screen instructions.
By changing the settings you can:
• Remove heavier soil.
• Change the water temperature.
• Change the wash action to Vigorous, Normal,
Delicate or Hand Wash.
• Set a Delay Start, Extended Spin, Presoak or
Extra Rinse, or change the End-of-Cycle
Signal volume.
• Adjust time settings.
Close the lid and press START.
The washer will not fill unless the lid is closed.
After you press START, a Cycle Status screen
will appear to indicate what stage of the cycle
the washer is in and the time remaining in
the cycle.
BY COLOR BY GARMENT
TOUCH TO SELECT WASH CYCLE
BY
FABRIC SPECIAL
CYCLES STAIN INSPECTOR
SUMMARY SCREEN
0:54
TIME
TEMP
OPTIONS
SOIL
NORMAL
WASH ACTION
CYCLE
COTTONS
START
STOP
Home Screen
Quick Start

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Wash Cycles
Washing by
Color
If the Touch Screen is dark, press POWER or the Touch Screen to access the wash cycles menu.
The default cycle settings are based on standard load types. Always follow the fabric manufacturer’s
care label when laundering.
• Bright/Dark
Colors
• Light Colors
• Mixed Colors
• New Colors
• Whites
BY COLOR
Washing by
Garment
Type
• Athletic Wear
• Blouses
• Delicates
• Dress Shirts
• Easy Care
• Everyday
Wear/Casual
• Jackets/Coats
• Jeans
• Khakis
• Knits
• Lingerie
• Mixed Garments
• Play Clothes
• Sweaters
• Swimwear
• Underwear
• Silks (Washable)
BY GARMENT
Select By Color to wash loads sorted by color.
COLOR CYCLES include:
Select By Garment to wash loads sorted by garment type.
GARMENT CYCLES include:
Washing by
Fabric Type
• Blends
• Cottons
• Delicates
• Knits
• Polyester
• Silks (Washable)
BY
FABRIC
Select By Fabric to wash loads sorted by fabric type.
FABRIC CYCLES include:
Washing
Using the
Special
Cycles
• Blankets (Cotton)
• Blankets (Other)
• Comforter
• Super Clean
• Pet Bedding
(Washable)
• Handwash
Woolite®HE
• Rinse and Spin
• Sheets
• Sneakers
• Spin Only
• Throw Rugs
(Washable)
• Towels
• Quick Wash
SPECIAL
CYCLES
Select SPECIAL CYCLES to wash loads of nongarment items or to
select a rinse and spin or spin-only cycle.
SPECIAL CYCLES include:

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Stain Inspector
Washing
Using the
Stain Inspector
The Stain Inspector provides pretreatment
tips and optimum washing for specific types
of stains.
You select the specific stain, fabric type and
color, and the washer creates the wash cycle
for treating the stain.
1Press STAIN INSPECTOR.
2Read and follow the instructions on the
Touch Screen before treating the fabric.
3Select FOOD/DAIRY/COOKING from
the list of stain categories and select
CHOCOLATE from the list of stains.
You can find additional stain categories and
stains by pressing MORE in the lower right
corner of the Touch Screen.
4Press the HELP button to find pretreatment
information for the specific type of stain.
5Select COTTONS from the list of fabric
types, and select WHITES from the list
of colors.
6Fill the detergent tray with a low-sudsing,
high-efficiency liquid detergent such as
Tide
®
HE. Fill the Wash Boost tray with
the proper pre-treatment additive.
7Place the stained garment(s) in the washer
first; then add the rest of the load. For best
stain removal, only wash items with stains
matching your selection.
8Press START.
The washer will run a Wash Boost presoak cycle
prior to the main wash cycle.
NOTE: For some stain cycles, the water
temperature for the presoak cycle may not be
the same as the water temperature for the main
wash cycle.
IMPORTANT: Check to make sure the stain
is completely removed before placing the
garment in the dryer.
STAIN
INSPECTOR
Example: Washing a chocolate-stained, white cotton shirt
OK
1) REFER TO FABRIC CARE LABEL FOR
INSTRUCTIONS. USE HELP FUNCTION
FOR ADDITIONAL STAIN TIPS
2) TEST STAIN REMOVAL TIPS ON HIDDEN
AREA OF FABRIC
3) DO NOT PUT STAINED ITEM INTO DRYER
(STAIN MAY BE SET INTO FABRIC)
BEFORE
TREATING
FABRIC
CHOCOLATE
- ADD AN ENZYME CONTAINING
DETERGENT, LIKE LIQUID TIDE(R) TO THE
'WASH BOOST' DISPENSER AND USE A
HIGH EFFICIENCY DETERGENT IN THE
DETERGENT DISPENSER.
MORE
CHOCOLATE
BUTTER
MARGARINE
MAYONNAISE
SALAD
DRESSING
TOMATO-BASED
FOOD/DAIRY/COOKING
Detergent Tray
Wash
Boost Tray