Before you call for service...
Troubleshooting -tips
Save time and money/. Review the charts on the following pages, or
visit GEAppliances.com. You may not need to call for service.
PERFECTEMP Possible Causes What ToDo
PeffecTemp The washer is in a cold rinse cycle •This nmmal. Tile PeffecTemp fbatm'e is designed
wash temperature not to acfi\me during a cold rinse cycle to improve
is incorrect the euerg_' efficiency of your washe_:
(Review PerfecYemp All the water in your household • X'%fituntil the water in the water heater is heated to the
in the "About washer water heater has been used correct temperature.
features"section)
WATER Possible Causes What ToDo
Toomany suds Type of detergent • Switch to a lower sudsing detergent 1)rand and tollow
instructions on package.
Very soft water • T_' less deter *cut
Too much detergent • Meastue yore" detergent careflfllv. Use less soap if you
haxe soft water, a smaller load, o_"a lightly soiled load.
Waterleaks Fill hoses or drah_ hose is • Make sure hose com_ections are tight at fimcets and
hnpmperly commcted rubber washe_ are installed. Make sure end of drain
hose is correctly inserted in and secured to drain ti_cilitv:
Household dxa_l may ° Check household plmnbing. You may need to call
be dogged a plumbe_:
Consta_at water pressure • Tighten hoses at the timcets aud turu the water off alter
to the fill hoses at the each use.
water source • Check condition of the fill hoses; they should be
replaced e\'e_T 5 vem_.
Using too much detergent • Use less detergent. Use less soap if you have soft water;
in washer a smaller h)ad, or a lightly soiled lo_M.
Water temperature Cooler water temperatures •New latm(h y detergents have been form tflated to work
seems incorrect provide improved energy with cooler water temperattu'es without aflectiug
effidenc T wash perfinmance.
Con_col is not set properly • Check wamr teml)eratm'e control and ac!iust.
Water supply is turned off • Tm'n both hot and cold fimcets fifllv, on and make sure
or improperly cmmected hoses are c(mnected to correct fimcets.
Water valve screens axe •WuI31()_ the water souI'ce aIld I'elIlove the water
stopped up c(mnection hoses fl'om the Ul)l)er back of the _;_slle_:
Use abrush or toothpick to clean fl_e screens in file
machine. Reconnect fl_e hoses and turn fl_e x_;_terback (m,
House water heater is ° Make sure house water heater is delivering water
not set properly at 120°F-140°F(48°C-60°C).
Water pumped outbefore Lid lifted or cycle was put in ° Reset cycle.
cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or • Straighten drain hose and make sm'e washer is not
hupmperly commcted sitting on it.
" Top of drain outlet should be less than 8 fl (2.5 m)
above tlo(m
Washer pauses during The HANDWASH or CASUALS • This is nomlal. The washer alternates between agitate
wash cycle cycle was chosen and soak dtMug the HANDWASH and CASUALScycles to
get yore" clothes cleaner with less wea_:
Washer pauses during This is normal ° The washer may, l)ause during, the spin c)cle to remoxe
spin cycle soapy _;Ker more efficiently:
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