
Before you call for service...
_Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes Reason
Pilling Result of normal wear on , Whilethis is not caused by the washer, you can slow the
poly-cotton blends and pilling processbywashing garments insideout.
fuzzy fabrics
Snags, holes, tears, rips Pins, snaps, hooks, sharp , Fastensnaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, , Removeloose items likepins,objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach , Checkbleach package instructions for proper amount.
Never add undiluted bleachto wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or , Rinseitemsthat may havechemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting , Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
Try a fabric softener.
Overloading or incorrect • Looselyloadclothesinthe washer basket.Adjust loadsizebased
water level on item sizeand material.
Incorrect wash and , Hatch Cycleselectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in , Wash inwarm or cold water.
water that istoo hot
SOUNDS Possible Causes What To Do
"Metallic clicking" Shifter mechanism is , Thedrive systemwill engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. This occurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing , Thismachine has a drivesystem that doesn't use gears.
or light "clicking" sound direction Thissound isthe motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution , Atthe end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
"Click" when water Relay switch , Therelay makes a click sound when activated.Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature , Two valvesmix cold and hot water. The "clicking" iswhen either
Panel during fill ControlValve valve turns on or off to raiseor lower the fillwater temperature.
Water flow changes Automatic Temperature , Two valvesmix cold and hot water. The flow changes when either
during fill Control Valve valveturns on or off to raiseor lower the fillwater temperature.
Motor "whining up" or Motor ramping up/down , Themotor will speed up incrementally during the spin cycle.
"coasting down" in spin during spincycle When spin iscomplete, itwill coast until it stops.
"Humming" Water drain pump , Thedrain pump will make a humming sound when pumping
out water after agitation stops and continue until spin iscomplete.
"Gurgling" Water drain pump , When the pump starts drawing in air,It starts to gurgle.
Thewasher shouldthen begin spinning and the sound will
continue until it isdone spinning.
Water "swishing" This is normal •Water swishingwhilethe unit isagitating isnormal, especiallywith
smaller loads.
Washer is noisy Washer is uneven , Tolevelthe front of the washer, adjust the front leveling legsby
rotating the individual leg in the proper direction for up
or down. Tolevelthe back of the washer, lift the back
of the machine 4" (11cm) and set down.
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Shipping rod is still assembled , Toremove the shipping rod from the washer, pullthe yellow tag
in the unit and remove the attached rod from the bottom right hand sideof
the washer.