Before you call for service...
_roubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Toomany suds Too much detergent , Measureyour detergent carefully. Use lesssoap ifyou have
soft water, a smaller load or a lightly soiledload.
Type of detergent , Switch to a lower sudsing detergent brand and follow
instructions on package.
Soft water , Try lessdetergent.
Water leaks Using too much detergent , Uselessdetergent. Uselesssoap ifyou have soft water,
in washer a smaller load or a lightly soiledload.
Fillhoses or drain hose is , Hake sure hose connections are tight at faucets and
improperly connected rubber washers are installed.Hake sure end of drain hose
iscorrectly inserted in and secured to drain facility.
Household drain may , Checkhousehold plumbing. You may need to call
be clogged a plumber.
Drain hose loose , Hake sure drain hose isfully seated in back ofwasher and
that the two retaining screws are fully seated.
Drain hose rubs on wall , Hake sure drain hosedoes not make contact with the wall.
Hay cause excessivewear on the hose.
Constant water pressure , Tighten hosesat the faucets and turn the water off after
to the fill hoses at the each use.
water source , Checkcondition of the fill hoses;they should be replaced
every 5years.
Water temperature Coolerwater temperatures , New laundry detergents have been formulated to work
seems incorrect provide improved energy with coolerwater temperatures without affecting wash
efficiency performance.
Water supply isturned off , Turn both hot and coldfaucets fully on and make sure
or improperly connected hosesare connected to correct faucets.
Water valve screens are , Turn off the water source and remove the water connection
stopped up hosesfrom the upper back of the washer. Usea brushor
toothpick to clean the screens in the machine. Reconnect
the hosesand turn the water back on.
House water heater is , Hakesure housewater heater isdelivering water at
not set properly 120°F-140°F(z_8°C-60°C).
Water pumped out before Lid lifted or cycle was put in , Resetcycle.
cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or , Straighten drain hoseand make surewasher isnot
improperly connected sitting on it.
Topof drain outlet should be lessthan 6ft (1.8m)
above floor.
Washer pauses during This is normal , Thisis normal. Thewasher alternates between agitate and
wash cycle soak during some wash cyclesto get your clothes cleaner
with lesswear.
Washer pauses during This is normal , Thewasher may pause during the spin cycleto remove
spin cycle soapy water more efficiently.
10
