C. Common problems and solutions
1. There is no picture from the webcam?
A: Please check that the USB plug of the camera is plugged into a
working USB port, and check that the privacy cover is open.
2. The picture looks a little fuzzy when plugged into the computer?
A: The autofocus of the webcam needs a few seconds upon startup
to adjust the lens according to distance and environmental
conditions, it will become clear and focused immediately after this.
3. Does the webcam need a driver?
A: No, the webcam is plug & play. Adjustments is done in your
application settings menu.
4. Why do the microphone sometimes create a very harsh sound?
A: We recommend that you do not use several audio sources in the
same chat at close proximity, it can cause microphone interference
which will create a screeching sound.
It is recommended to put computers participating in the same chat
more than 5 meters apart, and ideally into different rooms.
