Gefen GTB-HD4K2K-848-BLK User manual

GTB-HD4K2K-848-BLK
User Manual
8x8 Matrix for HDMI
Release A5
60Hz, 4:2:0

ii
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this unit near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install or place this unit near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the unit.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this unit, never handle or touch
this unit or power cord if your hands are wet or damp. Do not expose this
unit to rain or moisture.
13. Unplug this unit during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when
the unit has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the unit,
the unit has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this unit and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.

Gefen warrants the equipment it manufactures to be free from defects in material and
workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided
that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be
repaired at the current price of parts and labor in effect at the time of repair. Such repairs
are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original
condition.
The information in this manual has been carefully checked and is believed to be accurate.
However, Gefen assumes no responsibility for any inaccuracies that may be contained
in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or
consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
iii
Warranty Information

iv
Technical Support
[phone] [phone]
8:00 AM to 5:00 PM Monday - Friday, Pacic Time
Fax
[phone]
Email
[email protected]
Web
http://www.gefen.com
Mailing Address
Gefen, LLC
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311
Product Registration
Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp
iv
Contacting Gefen Technical Support

v
• EDID contains the A/V capabilities of a display device in regards to video resolutions
and audio formats supported. This information is used by the source device to
determine the format of the A/V signal on the outputs. The 4K Ultra HD 8x8 Matrix
for HDMI incorporates advanced EDID management to ensure compatibility with all
sources and display devices.
• The 4K Ultra HD 8x8 Matrix for HDMI can detect the presence of Deep Color (12-bit
signal) automatically and will disable Deep Color EDID features across all other
outputs if any connected device or display is not capable of processing Deep Color.
This automatic behavior ensures compatibility among all output devices in a mixed-
device environment. This feature cannot be disabled.
• When powering the 4K Ultra HD 8x8 Matrix for HDMI or if the EDID mode is changed,
the 4K Ultra HD 8x8 Matrix for HDMI will undergo a momentary initialization sequence.
This is normal and may take a few seconds.
• The best way to operate and congure this unit is to use the built-in Web interface,
which can be accessed by entering the IP address of the matrix into the address bar
of any Web browser. See the section Web Interface (page 104) for more information
about this feature.
4K Ultra HD 8x8 Matrix for HDMI is a trademark of Gefen, LLC.
© 2015 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation
without prior written notice.
v
Operating Notes
This product uses UL or CE listed power supplies.
Pb

vi
Licensing
This product uses software that is subject to open source licenses, including one or more
of the General Public License Version 2 and Version 2.1, Lesser General Public License
Version 2.1 and Version 3, BSD, and BSD-style licenses. Distribution and use of this
product is subject to the license terms and limitations of liability provided in those licenses.
Specic license terms and Copyright Notications are provided in the source code.
For three years from date of activation of this product, any party may request, and we
will supply, for software covered by an applicable license (e.g. GPL or LGPL), a complete
machine-readable copy of the corresponding open source code on a medium customarily
used for software interchange. The following software and libraries are included with this
product and subject to their respective open source licenses:
• lwIP
• jQuery
lwIP is licenced under the BSD licence:
Copyright (c) 2001-2004 Swedish Institute of Computer Science.
All rights reserved.
Redistribution and use in source and binary forms, with or without modication,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
3. The name of the author may not be used to endorse or promote products derived from
this software without specic prior written permission.
THIS SOFTWARE IS PROVIDED BY THE AUTHOR ``AS IS’’ AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

vii
Features and Packing List
Features
• Routes eight 4K Ultra HD sources to eight displays
• Supports resolutions up to 4K (DCI) (4096 x 2160 @ 24 or 30Hz 4:4:4), 4K Ultra HD
(3860 x 2160 @ 60 Hz 4:2:0 or 30Hz 4:4:4), 1080p Full HD, and 1920x1200 (WUXGA)
• HDMI 2.0 compliant
• HDCP 1.4 compliant
• Supports 12-bit Deep Color (up to 1080p Full HD)
• 3D pass-through
• Lip Sync pass-through
• Push button controls for Routing and Status
• Advanced EDID Management for rapid integration of sources and displays
• Supports LPCM 7.1, Dolby® TrueHD, Dolby® Digital Plus, and DTS-HD Master
Audio™
• Supports the use of DVI sources and DVI displays with HDMI-to-DVI adapters (not
included)
• RS-232 Serial interface for remote control via a computer or automation control
system
• IP control via Telnet, UDP, and the built-in web server interface
• IR remote control
• Gefen Syner-G™ software’s Discovery and Show-Me features simplify initial IP
conguration
• Field-upgradeable rmware via web server interface
• Surface-mountable
1080P
60Hz, 4:2:0
4K
CINEMA
DCI, 4096 x 2160, 30Hz
4K
CINEMA
DCI, 4096 x 2160, 30Hz
Deep Color Support
HDCP
IP
Control

viii
Packing List
The 4K Ultra HD 8x8 Matrix for HDMI ships with the items listed below. If any of these items
are not present in the box when you rst open it, immediately contact your dealer or Gefen.
• 1 x 4K Ultra HD 8x8 Matrix for HDMI
• 1 x IR Remote
• 1 x 24V DC Power Supply
• 1 x AC Power Cord
• 1 x Quick-Start Guide
Features and Packing List

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x
Table of Contents
1 Getting Started
Introduction............................................................................................................ 2
Matrix ............................................................................................................ 2
IR Remote Control ........................................................................................ 5
Installing the IR Remote Battery ................................................................... 7
Setting the IR Remote Channel .................................................................... 7
Installation ............................................................................................................. 8
Connection Instructions................................................................................. 8
Sample Wiring Diagram ................................................................................ 9
2 Basic Operation
Routing Basics .................................................................................................... 12
Main Display................................................................................................ 12
Determining the Current Routing State ....................................................... 13
Selecting Sources and Outputs................................................................... 14
Locking the Matrix ....................................................................................... 17
Fast Switching Technology ......................................................................... 18
Fast / Slow Switching Modes ...................................................................... 19
IR Control ............................................................................................................ 21
Setting the IR Channel ................................................................................ 21
Using the IR Remote................................................................................... 23
Using the IR Extender ................................................................................. 25
EDID Management.............................................................................................. 26
External EDID Management ....................................................................... 26
3 Advanced Operation
IP Conguration................................................................................................... 30
Using Syner-G™ ......................................................................................... 30
RS-232 Conguration.......................................................................................... 32
RS-232 Interface ......................................................................................... 32
RS-232 Settings .......................................................................................... 32
Commands.......................................................................................................... 33
Web Interface .................................................................................................... 104
Using the built-in Web Server ................................................................... 104
Main > Routing.......................................................................................... 105
Main > I/O Status ...................................................................................... 108
Main > Display Info.................................................................................... 110
I/O Setup > Preset Names ........................................................................ 111
I/O Setup > I/O Names.............................................................................. 112
I/O Setup > HPD Control........................................................................... 113
I/O Setup > FST ........................................................................................ 114
I/O Setup > HDCP..................................................................................... 115

xi
Table of Contents
Manage EDID > Assign............................................................................. 116
Manage EDID > Bank Names................................................................... 119
Manage EDID > Upload/Download ........................................................... 120
Conguration > Change IP Settings.......................................................... 122
Conguration > Telnet Login Settings....................................................... 123
Conguration > UDP Connection Settings................................................ 124
Conguration > Web Login Settings.......................................................... 125
Conguration > System Conguration ...................................................... 126
4 Appendix
Mounting Instructions ........................................................................................ 130
Firmware Upgrade Procedure........................................................................... 131
Upgrading using the Web interface........................................................... 131
Upgrading using the USB port .................................................................. 132
Specications .................................................................................................... 133

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4K Ultra HD 8x8 Matrix
for HDMI
1 Getting Started

page | 2
Page Title
Matrix
Introduction
Getting Started Getting Started
Power
Lock
Power In - In + Out - Out + Lock Menu
RS-232 IR Ext USB IP Control 24V DC
IR
4K Ultra HD
8x8 Matrix
for HDMI
Power
Lock
Power In - In + Out - Out + Lock Menu
RS-232 IR Ext USB IP Control 24V DC
IR
4K Ultra HD
8x8 Matrix
for HDMI
2
3
1
4 5 7 8
6

page | 3
Page TitleIntroduction
Getting Started
Out H Out G Out F Out E Out D Out C Out B Out A
In 1 In 2 In 3 In 4 In 5 In 6 In 7 In 8
Out H Out G Out F Out E Out D Out C Out B Out A
In 1 In 2 In 3 In 4 In 5 In 6 In 7 In 8
10
9

page | 4
Introduction
ID Name Description
1 Power This LED indicator will glow solid blue
when the matrix is powered.
2 Lock This LED indicator will glow solid orange
when the matrix is locked.
3 IR Receives signals from the included IR
remote control.
4RS-232 Connect an RS-232 cable from this port to
the automation device.
5IR Ext Connect an IR extender (Gefen part no.
EXT-RMT-EXTIRN) to this port.
6USB This mini-USB port is used for upgrading
the rmware.
7 IP Control Connect a CAT-5e cable (or better) from
this port to the network.
824V DC Connect the included 24V DC power supply
to this power receptacle.
9In (1 - 8) Connect up to eight 4K Ultra HD sources to
the matrix using these HDMI ports.
10 Out (A - H) Connect up to eight 4K Ultra HD displays
to the matrix using these HDMI ports.
Getting Started Getting Started

page | 5
Introduction
IR Remote Control
ID Name Description
1 Activity indicator This LED will be activated momentarily
each time an input or output button is
pressed.
2 Input buttons Press these buttons to select an input
(1 - 8).
3 Output buttons Press these buttons to select an output
(A - H).
Getting Started
1
3 4 5
87
6
ABC
F
E
D
G H
2
2
1
3

page | 6
Introduction
ID Name Description
1 DIP switch bank Use these DIP switches to set the IR
channel of the remote. See the next page
for more information.
2 Primary battery slot
(shown without battery)
Holds the battery for operating the remote.
Use only 3V CR2032-type batteries. Make
sure that the positive (+) side of the battery
is facing up.
3 Alternate battery slot Allows for the installation of secondary
(backup) battery.
Getting Started Getting Started
P/N: RMT-848IRN
ON
1 2
www.gefen.com
2 3
1

page | 7
Introduction
Installing the IR Remote Battery
The IR remote control unit ships with two batteries. Only one battery is required for
operation. The second battery is a spare.
1. Remove the back cover the IR Remote Control unit.
2. Insert the included battery into the primary battery slot. The positive (+) side of the
battery should be facing up.
3. Replace the back cover.
Setting the IR Remote Channel
In order for the included IR remote control to communicate with the 4K Ultra HD 8x8 Matrix
for HDMI, the IR remote control must be set to the same channel as the matrix. Use the
#set_ir command to set the IR channel of the matrix.
IR Channel DIP settings
0
(default)
1 2
ON
1
1 2
ON
1 2
2
1 2
ON
3
1 2
ON
Getting Started
P/N: RMT-848IRN
ON
1 2
www.gefen.com
Warning
Use only 3V CR2032-type batteries. Risk of explosion if battery is replaced by
an incorrect type. Dispose of used batteries according to the instructions.
DIP switches

page | 8
Connection Instructions
►Video
1. Use HDMI cables to connect up to eight 4K Ultra HD sources to the input ports
(In 1 - In 8) on the matrix.
2. Connect up to eight 4K Ultra HD displays using the output ports (Out A -Out H)
on the matrix.
►Ethernet
3. Connect a CAT-5e (or better) cable from the IP Control port on the matrix to a Local
Area Network (LAN).
►RS-232
4. Connect an RS-232 cable from the RS-232 port on the matrix to the RS-232 connector
on the automation controller.
►IR
5. Connect an IR extender (Gefen part no. EXT-RMT-EXTIRN) to the IR Ext port
on the matrix.
►Power
6. Connect the included power supply to the 24V DC power receptacle on the matrix.
7. Connect the power cord to an available electrical outlet.
Installation
Getting Started Getting Started