Gentner TS612 User manual

Perfect Communication through Technology, Service, and Education.
TM
Installation & Operations Manual
Multi-Line, On-Air Telephone Sy tem
TS612

TS612 Installation and Operations Manual
Gentner Part No. 800-003-000
Jul 1999 (Rev. 3.0)
© Copyright 1999 by Gentner Communications Corporation. All rights reserved. Gentner Communications
Corporation reserves specification privileges. Information in this manual is subject to change without notice.
his equipment complies with the requirements of the EU guidelines:
89/336/EEC “Electromagnetic Compatibility”
73/23/EEC “Electrical operating material for use within specific voltage limits”
Conformity of the equipment with the above guidelines is attested by the CE mark.
98/482/EC “Single terminal connection to the public switched telephone network (PS N)”

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
What’s In This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Sales and Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . .4
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Warranty Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
bout the TS612 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Off- ir Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
On- ir Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Dedicated Screening Station . . . . . . . . . . . . . . . . . . . . . . . . . .7
bout Version 2.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Operational Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Telephone Line Requirements . . . . . . . . . . . . . . . . . . . . . . . .9
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Equipment Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Telephone Line Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Telephone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Line Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Configuring the TS612 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Single-Studio Mixed Caller . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Single-Studio Split Caller . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Single-Studio Split-Hybrid . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Dual-Studio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Equipment Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
udio Hookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Record Control Hookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
ux I/O Hookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Control Surface Hookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Calibration of Send udio . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Calibration of Caller udio . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Calibration of Hold udio . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Calibration of GC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
able of Content
T

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
2
Setup and Operation . . . . . . . . . . . . . . . . . . .31
Operational Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Networking Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
RS232 Standard Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Loop-Override mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
dditional Operational Modes . . . . . . . . . . . . . . . . . . . . . . .34
Using the Control Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Studio Control Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Screener Control Surface . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Control Surface Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Screener Control Surface Buttons . . . . . . . . . . . . . . . . . . . .43
Call Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
On the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
On- ir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Glossar . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . .51
ppendix : Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
ppendix B: Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
ppendix C: Serial Communications Protocol . . . . . . . . . . . . .57
Hex Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Status Bytes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Peek/Poke, Reset, and Other Commands . . . . . . . . . . . . .65
ppendix D: Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
ppendix E: Bill of Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
ppendix F: Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
ppendix G: Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
FCC Part 15 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
FCC Part 68 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
IC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Information for CTR21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Network Compatibility Declaration . . . . . . . . . . . . . . . . . . .97
Alphabetical Index . . . . . . . . . . . . . . . . . . . . .99

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
1
Congratulations on purchasing the S612 multi-line telephone system.
he S612 interfaces telephone calls to your audio equipment,
providing superior analog telephone integration into broadcast
applications. Ease of use, quick installation, and versatility have made
the S612 one of the most popular telephone interface systems in the
broadcast industry today.
he S612 features two internal digital hybrids, providing high-quality
interface to six telephone lines (expandable to 12). he dual hybrids
allow the S612 to operate as a single-studio telephone system able to
conference up to four callers simultaneously, or a two-studio system
able to conference two callers to each studio.
his manual gives instructions on installation, set up, and operation of
the S612. It also helps you resolve technical problems, should any arise.
For more information, please contact Gentner Communications. We
welcome and encourage your comments so we can continue to
improve our products and serve your needs.
Introduction
INTRODUCTION 3

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
INTRODUCTION • WHA ’S IN HIS MANUAL
4
he manual is divided into the following sections:
“Overview” is a basic introduction to the S612.
“Installation” explains how to install the S612 in a professional
setting. Detailed diagrams and descriptions will help you decide on
the best configuration settings for the needs of your environment.
“Setup and Operation” describes how to use the S612 on a
day-to-day basis. It also contains information on how to set up the
control surfaces.
“Glossar ” defines some of the industry-standard terminology as
well as other terms that you will find throughout this manual.
“Appendices” include additional information such as schematics,
connector pinouts, and serial communications protocol.
For additional help on how to install, set up, or operate the S612
system, please contact Gentner:
Sales and Customer Service
Telephone: [phone] (USA) or 1.801.975.7200
Fax: [phone] (USA) or 1.801.977.0087
e-mail: [e-mail]
Technical Support
Telephone: [phone] (USA) or 1.801.974.3760
Fax: [phone]
e-mail: [e-mail]
Gentner Communications Corporation
www.gentner.com
1825 Research Way, Salt Lake City, U 84119
What’s In This
Manual

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
INTRODUCTION • UNPACKING 5
Unpacking
Please check that the following was received with your shipment:
Gentner Communications
is not responsible for prod-
uct damage incurred during
shipment. You must make claims
directly with the carrier. Inspect
your shipment carefully for obvious
signs of damage. If the shipment
appears to be damaged, retain the
original boxes and packing material
for inspection by the carrier.
Contact your carrier immediately.
!
Direct Plug-In Power
Transformer
Part 830-003-203
25-foot Control
Surface Cable
Part 830-003-025
TS612 Control
Surface
Part 860-003-200
9
12 3
4 5 6
78
0#
AB C DE F
GH I
PR S TU V WX Y
Op er
JK L MN O
MODE AUX FLSH
REC
CONF VIP
SCRN MUTE
HOLD AIR
OFF NEXT
123456
7 8 9 10 11 12
*
TS612 Mainframe
Part 850-003-006
25-foot Telephone
Cable
Part 830-000-025
TS612 Installation and
Operations Manual
Part 800-003-000
AC Power Cord
Part 699-150-006 XLRs
One male, One female
Parts 664-600-003
and 664-500-003
TS612 Operations
Quick Reference Card
Part 800-003-003
(domestic)
International power cord provided
with international TS612
Warrant
Instructions
Please register your S612 online by visiting Gentner echnical Support
on the World Wide Web at www.gentner.com. When your product is
properly registered, Gentner Communications will be able to serve you
better should you require technical assistance. Warranty information will
also be used to notify you of upgrades, new product information, etc.

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
6

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
2
he S612 is a multi-line telephone system with a separate mainframe
and control surface. he mainframe contains two internal digital hybrids
which provide high-quality interface to six telephone lines (expandable
to 12). he dual hybrids allow the S612 to operate as a single-studio
telephone system able to conference up to four callers simultaneously,
or a two-studio system able to conference two callers to each studio.
Off-Air Telephone Use
he S612 operates off-air like a standard multi-line telephone system.
Using the control surface, outgoing and incoming calls can be placed
and answered in complete privacy, even while other calls are on hold
and on-air.
On-Air Telephone Use
Once connected, any call can be placed on-air at the touch of a button.
Special features such as Screen, Next, and VIP, enable you to make
sure that the right call goes on-air at the right time.
Dedicated Screening Station
he S612 supports a dedicated call-screening control surface. An off-
air screener takes incoming calls and places them in a screened-hold
queue. he on-air talent or producer may press any line to put it on-air.
o automatically place a call on-air from the top of the screened hold
queue the on-air talent simply presses the Next button.
Overview
About the TS612
OVERVIEW • ABOU HE S612 7

TECHNICAL SUPPORT: 1.800.283.5936 (USA) OR 1.801.974.3760
OVERVIEW • ABOU VERSION 2.5
8
Firmware version 2.5.3 introduces user-selectable capabilities including
split-caller mode, split-hybrid mode, previous-hold, two-button hold, and
two-button off, and screener air control. hese and others features will
be discussed in detail later on in the manual.
Split-Caller Mode
You can use the S612 as a single studio system and bring each of the
hybrid outputs independently to the audio console with a single feed for
both hybrids.
Split-H brid Mode
Like Split-Caller Mode, you can bring each hybrid out to the console
independently. However, you can return independent feeds for each
hybrid in Split-Hybrid Mode.
Previous-Hold
his mode places calls on hold automatically when you select another
line. You can switch between previous-hold mode and traditional line
switching (with automatic disconnect) via the control surface.
Two-Button Hold
With wo-Button Hold you can place a single call on hold when two or
more lines are conferenced together.
Two-Button Off
his mode allows you to disconnect any line by pressing the Off button
followed by the line button you wish to disconnect.
Screener Air Control
When enabled, this mode allows the screening control surface to place
calls to and from air.
About Version 2.5.3