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Athen / GBR / A31008-M1801-L101-1-7619 / Athen_en_Kombi.fm / 11.08.2006
Service (Customer Care)
We offer you support that is fast and tailored to
your specific needs!
Our Online Support on the Internet can be reached
any time from anywhere.
http://www.siemens.com/gigasetcustomercare
It provides you with 24/7 support for all our prod-
ucts. It also provides interactive troubleshooting, a
list of FAQs and answers plus user guides and cur-
rent software updates (if available for the product)
for you to download.
You will also find frequently asked questions and
answers in the appendix of this user guide.
Personal advice on our range of products is availa-
ble on our Premium Hotline:
United Kingdom 0 90 69 50 04 30
You can talk to qualified technicians who will guide
you expertly through product information and
installation.
For fast and dependable assistance with any
repairs or guarantee/warranty claims, contact our
Service Centres.
United Kingdom 0 84 53 67 08 12
Please have your proof of purchase ready when
calling.
Replacement or repair services are not offered in
countries where our product is not sold by author-
ised dealers.
Approval
Authorisation
This device is intended for analogue phone lines in
the UK.
Country-specific requirements have been taken
into consideration.
We, Siemens Home and Office Communication
Devices GmbH & Co. KG, declare that this device
meets the essential requirements and other rele-
vant regulations laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Conformity
is available at this Internet address:
http://www.siemens.com/gigasetdocs.
Guarantee Certificate
United Kingdom
Without prejudice to any claim the user (customer)
may have in relation to the dealer or retailer, the
customer shall be granted a manufacturer's Guar-
antee under the conditions set out below:
◆In the case of new devices and their compo-
nents exhibiting defects resulting from manu-
facturing and/or material faults within 24
months of purchase, Siemens shall, at its own
option and free of charge, either replace the
device with another device reflecting the cur-
rent state of the art, or repair the said device. In
respect of parts subject to wear and tear
(including but not limited to, batteries, key-
pads, casing), this warranty shall be valid for six
months from the date of purchase.
◆This Guarantee shall be invalid if the device
defect is attributable to improper treatment
and/or failure to comply with information con-
tained in the user guides.
◆This Guarantee shall not apply to or extend to
services performed by the authorised dealer or
the customer themselves (e. g. installation,
configuration, software downloads). User
guides and any software supplied on a separate
data medium shall be excluded from the Guar-
antee.
◆The purchase receipt, together with the date of
purchase, shall be required as evidence for
invoking the Guarantee. Claims under the Guar-
antee must be submitted within two months of
the Guarantee default becoming evident.
◆Ownership of devices or components replaced
by and returned to Siemens shall vest in Sie-
mens.
◆This Guarantee shall apply to new devices pur-
chased in the European Union. For Products
sold in the United Kingdom the Guarantee is
issued by: Siemens Home and Office Communi-
cation Devices GmbH & Co. KG, Schlavenhorst
66, D-46395 Bocholt, Germany.
◆Any other claims resulting out of or in connec-
tion with the device shall be excluded from this
Guarantee. Nothing in this Guarantee shall
attempt to limit or exclude a Customers Statu-
tory Rights, nor the manufacturer's liability for
death or personal injury resulting from its neg-
ligence.
◆The duration of the Guarantee shall not be
extended by services rendered under the terms
of the Guarantee.
◆Insofar as no Guarantee default exists, Siemens
reserves the right to charge the customer for
replacement or repair.
◆The above provisions does not imply a change
in the burden of proof to the detriment of the
customer.
To invoke this Guarantee, please contact the Sie-
mens telephone service. The relevant number is to
be found in the accompanying user guide.