Gigaset A580 IP User manual

A580 IP
A580
GIGASET. INSPIRING CONVERSATION.

A580 IP KBA / IM-OST EN / A31008-M2013-R601-2-TE43 / security_1pg.fm / 8.1.10
Version 4, 16.09.2005
2 Safety precautions
>Only use the mains adapters supplied, as indicated on the underside of the base station or charging cradle.
>Only use the recommended, rechargeable batteries, i.e. never use a conventional (non-rechargeable)
battery or other battery types as this could result in significant health risks and personal injury. For example,
the outer casing of the batteries could be damaged or the batteries could explode. The phone could also
malfunction or be damaged as a result of using batteries that are not of the recommended type.
>Insert rechargeable batteries with the correct polarity, and use them in accordance with the user guide
(polarity symbols are displayed in or on the handset's battery compartment).
>Batteries should not be disposed of in general household waste. Observe the local waste disposal regula-
tions, details of which can be obtained from your local authority or the dealer you purchased the product
from.
>The operation of medical appliances may be affected. Be aware of the technical conditions in your particular
environment, e.g. doctor's surgery.
>Do not hold the rear of the handset to your ear when it is ringing or when the handsfree function is acti-
vated. Otherwise you risk serious and permanent damage to your hearing.
The handset may cause an unpleasant humming noise in hearing aids.
>Do not install the base station or charging cradle in bathrooms or shower rooms. The handset, base station
and charging cradle are not splashproof.
>The charging cradle and base station are designed for use in enclosed dry rooms with a temperature range
of +5°C to +45°C.
>Do not use the phone in environments with a potential explosion hazard, e.g. paint shops.
>Never expose the telephone to any of the following: heat sources, direct sunlight or other electrical appli-
ances.
>Protect your Gigaset from moisture, dust, corrosive liquids and vapours.
>If you give your Gigaset to someone else, make sure you also give them the user guide.
>Please remove faulty base stations from use or have them repaired by our Service Centre, as they could
interfere with other wireless services.
>All electrical and electronic equipment must be disposed of separately from general household waste using
the sites designated by local authorities.
If a product displays this symbol of a crossed-out rubbish bin, the product is subject to
European Directive 2002/96/EC.
The appropriate disposal and separate collection of used equipment serve to prevent
potential harm to the environment and to health. They are a precondition for the re-use
and recycling of used electrical and electronic equipment.
For further information on disposing of your used equipment, please contact your local
authority, your refuse collection service or the dealer you purchased the product from.
Warning:
Read the safety precautions and the user guide on the CD before use.
Explain their content and the potential hazards associated with using the telephone to your children.
Warning:
When the keypad lock is active, you cannot call emergency numbers.

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3Pack contents
Gigaset A580 IP base station
Mains adapter for connecting the base station to the mains power supply
Phone cord for connecting the base station to the fixed line network
Ethernet (LAN) cable for connecting the base station to the router (LAN/Internet)
Gigaset A58H handset
Two batteries for the handset (uncharged)
Battery compartment cover for the handset
Handset charging cradle
Mains adapter for connecting the charging cradle to the mains power supply
CD with the user guide for your Gigaset.
If the firmware for your base station is updated, the user guide will also be updated and
made available for download on the Internet at www.gigaset.com.
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4 Keys and functions on the handset
A
B
Display keys
Start function displayed to the left or right of the bottom
display line
Press up: handsfree key d
Switch between earpiece and handsfree mode
(key lights up)
Press down: talk key c
After entering number: start dialling via VoIP/fixed line
network (press briefly/press and hold); accept call
Control key:
Press up: Set call volume, ringer and advisory tones
Press down: Open directory
Press up/down: Navigate menus and text
Press up: message key f
Open calls and messages lists;
Flashes: new message/new call or
New base station firmware/new provider profile availa-
ble
Press down: end call, on/off key a
End call, cancel function (press briefly)
Return to idle status (press and hold)
Switch handset on/off (press and hold)
Fast access key (press and hold):
Messages on the network mailbox
** key: Ringer on/off (press and hold)
## key: Keypad lock on/off (press and hold)
SRecall/pause key (fixed line network)
kOpen internal list

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5Connection overview
Preparing the handset: inserting the batteries
Connecting the charging cradle to the mains power supply and charging the batteries
Connecting the phone cord and power lead to the base station
Connecting the base station to the fixed line network and the mains power supply
To connect the base station to the Internet, first connect the base station to the router
(connection via router and modem or via router with integrated modem)
PC in LAN (optional) – for advanced configuration of the Gigaset A580 IP base station
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6 Preparing the handset
Inserting the supplied batteries and closing the battery cover
Connecting the charging cradle and charging the batteries
>Check the polarity when inserting the batteries
(see symbols in or on the battery compartment).
>Only use the recommended rechargeable
batteries.
Once the batteries have been inserted, the handset
switches on automatically.
Insert the battery compartment
cover into the notches at the top of
the battery compartment.
Then press the battery compart-
ment cover until it clicks into place.
>The display is protected by a plastic film. Please remove the protective film!
>Place the handset in the charging cradle and
wait until the batteries are fully charged.
>Do not put the handset back in the charging
cradle until the batteries are fully dis-
charged through use.
>After the first battery charge and discharge,
you may place your handset in the charging
cradle after every call.
>The battery charging status is displayed in
the idle display: =eVU(flat to full).
1
A
B
A
B
2
>Observe the
sequence (A, B)!
A
B
10 h

A580 IP KBA / IM-OST EN / A31008-M2013-R601-2-TE43 / install_3pg.fm / 8.1.10
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7Connecting the base station
Connecting the phone cord and power lead to the base station
Connecting the base station to the fixed line network and
mains power supply
You can now use your phone to make calls via the fixed line network:
Enter the number using the handset, and then press and hold the talk key c.
Insert the phone cord into the lower
connection socket at the rear of the
base station.
Insert the power lead of the mains
adapter into the upper connection
socket at the rear of the base station.
Insert both cables into their respective
cable recesses.
Only use the supplied phone cord and the
supplied mains adapter.
Insert the phone cord into the fixed
line network connection socket.
Then insert the mains adapter into
the mains socket.
Keep the mains adapter plugged in at
all times for operation, as the phone
does not work without a mains connec-
tion.
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A
B
C
A
B
C
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A
B
A
B

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8 Connecting the base station
Connecting the base station with the router (Internet)
Connecting the PC to the router (optional)
You can change the settings on the phone's base station using a PC connected to your phone via
the router.
>Connect the PC network connection to a free LAN socket on your router.
Connect one Ethernet cable plug to the
LAN socket at the side of the base station.
Insert the second Ethernet cable plug
into a LAN socket on the router.
Use the Ethernet cable supplied.
As soon as the cable connecting the phone and router is
plugged in and the router is switched on, the key lights up
on the front of the base station (paging key).
>The procedure below requires that your phone is automatically assigned an IP address by
the router (i.e. DHCP is enabled on router and phone).
In exceptional cases (e.g. if DHCP is not enabled on the router) you will have to assign a
static IP address to the base station for LAN access. You must enter this IP address on the
handset before carrying out the following steps. Further information can be found in the
user guide on the enclosed CD.
The following handset menu can be used to make the entry:
§Menu§ ¢mSettings ¢Base ¢Local Network ¢(enter system PIN)
>IP should be set as the default line for your phone (default setting). You will then immedi-
ately receive corresponding messages if a connection to the provider's VoIP server cannot be
established due to incorrect/incomplete data.
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A
B
A
B
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9Saving VoIP access data
Precondition for the following steps:
Before you can use VoIP to phone any other subscribers on the Internet, the fixed line network or
the mobile phone network, you need a VoIP account.
>Set up a VoIP account with a VoIP provider.
>Have the VoIP account data you received from your VoIP provider to hand.
You will need:
>Your registration name (login ID), your password and, if applicable (provider-dependent), a user
name (often this is your VoIP phone number).
Or
>Your personal auto-configuration code (activation code), if your provider supports "automatic
configuration".
Starting the configuration process
Instead of using the following procedure, you can also enter the VoIP access data using your PC
(steps to ):
>Launch the Web browser on your PC.
>Enter the URL http://www.Gigaset-config.com in the address field of the Web browser and
press the return key.
You are connected to your base station's Web configurator. You can find a description of the Web
configurator in the user guide on the enclosed CD.
When your handset is sufficiently charged
(approx. 20 minutes after you have placed it in the charg-
ing cradle), the message key fon the handset flashes.
>Press the message key fon the handset.
If "Update firmware?" is shown in the display, an updated firmware is already available on the
Internet for your phone. Press the right-hand display key §Yes§.
The new firmware is loaded. The process takes approx. 3 minutes. The message key fwill
now flash again.
>Press the message key fto start configuration.
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10 Saving VoIP access data
Starting the connection assistant, entering the PIN
Provided that your phone is set for auto-configuration (default setting), you will see the following
display. Otherwise go to .
>Press the key below §Yes§ on the display (=
right display key).
>Using the number keys, enter the base
station's system PIN. By default, the PIN is
"0000".
>Press the right-hand display key §OK§.
If the connection assistant does not start properly, you can start it via the menu:
§Menu§ ¢mSettings ¢Base ¢Telephony ¢Connection Assistant
If you have received an auto-
configuration code:
>Press the right-hand dis-
play key §Yes§.
>For more information,
see .
If you have received a regis-
tration name/password and,
if applicable, a user name:
>Press the left-hand display
key §No§.
>For more information,
see .
8
Start VoIP
connection
wizard?
No Yes
System PIN:
[ _ _ _ _ ]
ÇOK
10
9
Do you have a
code for auto
configuration?
No Yes
Or
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A580 IP KBA / IM-OST EN / A31008-M2013-R601-2-TE43 / configuration_6pg.fm / 8.1.10
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11Saving VoIP access data
Entering an auto-configuration code
Selecting a provider and loading provider data to the
base station
>Enter your auto-configuration code using the key-
pad (max. 32 characters).
>Press the right-hand display key §OK§.
All data necessary for VoIP telephony is loaded directly
from the Internet to your phone.
Following successful download, Saved is shown in the
display.
Proceed as described under .
Select country is displayed briefly in the dis-
play. A list of countries is loaded and the first
country in the list is shown in the display.
>Press the bottom of the control key
repeatedly,until your country is displayed.
>Press the display key §OK§.
Select provider is displayed briefly in the dis-
play. A list of providers is loaded and the first
provider is shown in the display.
>Press the bottom of the control key
repeatedly,until your provider is displayed.
>Press the display key §OK§.
If your provider does not appear in the list, you have the following options:
>Press the left display key twice and continue as described in . However, you can only
make a call via VoIP once you have completed the provider details using the Web configura-
tor. Your VoIP provider will supply you with this data.
>Exit the connection assistant by holding the end call key aand entering the provider and
VoIP account details via the Web configurator.
You will find more detailed information about this in the user guide on the enclosed CD.
9
Code:
ÇOK
12
10
Germany
ÇVOK
Provider 1
ÇVOK
Ç
11

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12 Saving VoIP access data
Entering VoIP account data
If you have made all the required entries, Saved will appear on the display.
If your VoIP provider does not require a username, this step
can be skipped.
>Using the number keys, enter your username (user ID)
that you received from your VoIP provider. This entry is
case-sensitive.
>Press the right-hand display key §OK§.
>To switch between upper and lower case and digits, press the #key (several times if nec-
essary).
>Characters entered incorrectly can be deleted using the left display key X. The character to
the left of the cursor will be deleted.
>You can navigate within the input field using the control key p(press up/down).
>Using the number keys, enter your
authentication name (user ID). This entry
is case-sensitive.
>Press the right-hand display key §OK§.
>Using the number keys, enter your
authentication password. This entry is
case-sensitive.
>Press the right-hand display key §OK§.
You can enter five additional VoIP accounts (VoIP phone numbers) via your base station's Web
configurator.
You will find more information in the user guide on the enclosed CD.
11
Username:
ÛTOK
Authentication
Name:
ÛTOK
Authentication
Password:
ÛTOK

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13Saving VoIP access data
Completing and testing VoIP settings
The handset switches to idle status. The idle display status is displayed.
If all the settings are correct and if the phone can establish a connection to the VoIP server, the
internal name of the handset will be displayed: (example)
Testing your VoIP connection
If a message is displayed when you are trying to make a call via VoIP, you can check the base sta-
tion's connection to the Internet by e.g. calling the Gigaset.net echo service:
>Enter one of the following phone numbers:
>Press the talk key c.
>When prompted, speak into the microphone on the handset.
If you hear your own voice, your base station is connected to the Internet.
If you do not hear your voice, check your phone and router settings.
You can now use your phone to make calls via the fixed
line network and the Internet! Callers can contact you
on your fixed line network number, your Gigaset.net
number or your VoIP number!
To ensure that you can always be reached via the Internet, the router must be permanently con-
nected to the Internet.
12341#9 (English)
12344#9 (French)
12342#9 (Dutch)
12345#9 (German)
12343#9 (Italian)
12346#9 (Spanish)
In the user guide on the enclosed CD, you will find detailed information about
setting up and operating your phone, as well as possible solutions to fre-
quently asked questions and common problems.
12
ÐV
INT 1
INT Menu

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14 Gigaset.net directory entry
Entering your name in the Gigaset.net directory
Gigaset.net*is a VoIP service provided by Gigaset Communications GmbH, which you can use to
make free calls to other Gigaset VoIP users.
The first time you open the Gigaset.net directory, complete the following steps and an entry will
be created in the Gigaset.net directory for you.
>Press down on the control key pto open the handset directory.
>Press down on the control key prepeatedly until Gigaset.net is selected.
>Press the green talk key c.
A connection to the Gigaset.net online directory is established. You will see the following display:
If an entry already exists with this name, the message "Please choose another name." will appear.
You will be prompted to enter a name again.
If an entry in the Gigaset.net directory is successful, the message "Name added to Gigaset.net" will
be shown.
*. Exclusion of liability
Gigaset.net is a voluntary service provided by Gigaset Communications GmbH with no liability or guarantee for
the availability of the network. This service can be terminated at any time with a notice period of three months.
>Press the right-hand display key §Yes§. >Using the number keys, enter the name
that you would like to be listed under in
the Gigaset.net directory.
>Press the right-hand display key §OK§.
Start
Gigaset.net
wizard?
No Yes
Your nickname:
1happyuser
ÛTOK

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15Making calls
Making calls
>Enter a phone number using your handset's number keys.
Please note that, even with local calls, you must always dial the area code for calls via VoIP (pro-
vider-dependent).
>Briefly press the talk key cif you want to make a call via VoIP.
Or
>Press and hold the talk key cif you want to make a call via the fixed line network.
An icon in the top right of the display tells you what line you are using for the call:
çis displayed if you are making a call via VoIP.
æis displayed if you are making a call via the fixed line network.

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16 Service (Customer Care)
You can get assistance easily when you have technical questions or questions about how to use your device by
using our online support service on the Internet at:
www.gigaset.com/customercare
This site can be accessed at any time wherever you are. It will give you 24/7 support for all our products. It also
a list of FAQs and answers plus user guides for you to download. You will also find frequently asked questions
and answers in the Questions and Answers section of this user guide in the appendix.
If the device needs to be repaired, please contact one of our Customer Care Centers:
Please have your record of purchase ready when calling.
Replacement or repair services are not offered in countries where our product is not sold by
authorised dealers.
Australia . . . . . . . . . . . . . . . . . . . . . . 1300 780 878
Austria. . . . . . . . . . . . . . . . . . . . . 0043 1 311 3046
Bahrain . . . . . . . . . . . . . . . . . . . . . 97 31 73 11 173
Belgium . . . . . . . . . . . . . . . . . . . . . . .0 78 15 66 79
Bosnia Herzegovina . . . . . . . . . . . . .033 276 649
Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Grande Capitais e Regiões Metropolitanas:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40033020
Demais localidades:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0800 888 3020
Bulgaria. . . . . . . . . . . . . . . . . . . . . . . . 02 873 94 88
Canada . . . . . . . . . . . . . . . . . . . . . 1-866 247-8758
China . . . . . . . . . .0 21 400 670 6007 (RMB 0.11)
Croatia. . . . . . . . . . . . . . . . 01 2456 555 (0,23 Kn)
Czech Republic. . . . . . . . .233 032 727 (1,40 Kč)
Denmark. . . . . . . . . . . . . . . . . [phone]
Finland . . . . . . . . . . . . . . . . [phone]
France
. . . [phone] coût d’un appel national
Germany. . . . . . . . . . . . . . . . . . . . . 01805 333 222
Der Anruf kostet Sie aus den deutschen Fest-
netzen 0,14 € pro Minute. Die Preise für Anrufe
aus den deutschen Mobilfunknetzen können
hiervon abweichen; ab dem 1.3.2010 betragen
sie höchstens 0,42 € pro Minute.
Greece. . . . . . . . . . . . . . . 801-1000 500 (0,026 €)
Hong Kong . . . . . . . . . . . . . . . . . . . . . . 2763 0203
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2389 7285
Hungary . . . . . . . . . . . . . . .06 14 71 24 44 (27 Ft)
India. . . . . . . . . . . . . . . . . . . . .Please refer to your
. . . . . . . . . . . . . . . . . . . . . . . . . .local warranty card
Indonesia . . . . . . . . . . . . . . . . . . .(62-21) 5673813
. . . . . . . . . . . . . . . . . . . . . . . . . . (62-21) 888856000
Ireland. . . . . . . . . . . . . . . . . . . . . . . 18 50 77 72 77
Italy . . . . . . . . . . . . . . . . . . . 199.15.11.15 (0,10 €)
Jordan . . . . . . . . . . . . . . . . 00962 6 5625460/1/2
Kuwait . . . . . . . . . . . . . . . . . . . . . . 00965-2464993
Lebanon . . . . . . . . . . . . . . . . . . . . 00961-1236110
Luxembourg . . . . . . . . . . . . . . . [phone]
Malaysia . . . . . . . . . . . . . . . . . . . [phone]
Malta . . . . . . . . . . . . . .+390 2360 46789 (0,10 €)
Mexico
. . . .01800 999 4442738 (01800 999 GIGASET)
Netherlands
. . . . . . . . . . . . . . . . . 0900-3333102 (0,25 €/min.)
New Zealand . . . . . . . . . . . . . . . . . . 0800 780 878
Norway . . . . . . . . . . . . . . . . . . . 00 47 22 70 84 00
Oman . . . . . . . . . . . . . . . . . . . . . . . 96 82 47 09 281
Poland . . . . . . . . . . . . . . . . . . . . . . . .0 801 140 160
Portugal . . . . . . . . . . . . . . . . . .(351) 808 781 223
Romania . . . . . . . . . . . . . . . . . .+40 021 204 9130
Russia. . . . . . . . . . . . . . . . . . . . . . 7 [phone]
Serbia. . . . . . . . . . . . . . . . . . . . . . . . . 0800 222 111
Singapore. . . . . . . . . . . . . . . . . . . . . . . . 6735 9100
Slovak Republic
. . . . . . . . . . . . . . . . . . . . 02 59 68 22 66 (4,428 sk)
Slovenija . . . . . . . . . . . . . . . . . . . . . . 0 14 74 63 36
South Africa. . . . . . . . . . . . . . . . [phone]
Spain . . . . . . . . . . . . . . . . . . . . . . . . . . . 902 103935
Sweden . . . . . . . . . . . . . . . . . . . .0046 87 50 99 11
Switzerland
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0848 212 000
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . 02 266 24343
Turkey . . . . . . . . . . . . . . . . . . . . . . 0216 459 98 59
Ukraine . . . . . . . . . . . . . . . . . [phone]
United Arab Emirates . . . . . . . . . . 0 43 66 03 86
United Kingdom. . . . . . . . . . . . 0 84 53 67 08 12
USA. . . . . . . . . . . . . . . . . . . . . . . . . 1-866 247-8758
Vietnam. . . . . . . . . . . . . . . . . . . . . . . 1900 545 416
Please address any questions about DSL access and VoIP access to the respective service provider.

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17Service (Customer Care)
Authorisation
This device is intended for analogue phone lines in your network.
Voice over IP telephony is possible with an additional modem via the LAN interface.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential requirements and
other relevant regulations laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address:
http://www.gigaset.com/docs.
Please have your record of purchase ready when calling.
Replacement or repair services are not offered in countries where our product is not sold by
authorised dealers.
Please address any questions about DSL access and VoIP access to the respective service provider.

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18
Issued by Gigaset Communications GmbH
Frankenstr. 2a, D-46395 Bocholt
Manufactured by Gigaset Communications GmbH under trademark license of Siemens AG.
As of 1 Oct. 2011 Gigaset products bearing the trademark "Siemens" will exclusively use the trademark "Gigaset".
© Gigaset Communications GmbH 2010
All rights reserved. Subject to availability. Rights of modifications reserved.
www.gigaset.com
A31008- M2013- R601- 2- TE43
Version: 01-03-2010