Gigaset C470 IP User manual

1
The handset at a glance
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / overview.fm / 10.11.08
Version 2.1, 08.01.2007
The handset at a glance Handset keys
1 Display in idle status (example)
2Charge status of the batteries
eVU(1/3 charged to fully charged)
= flashes: batteries almost flat
eVUflashes: batteries charging
3Display keys (page 39)
4Message key
Opens calls and message lists
Flashes: new message or new call
5End call key, On/Off key
End call, cancel function, go back one menu
level (press briefly), back to idle status (press
and hold), activate/deactivate handset
(press and hold in idle status)
6Hash key
Keypad lock on/off (press and hold,
page 38)
Switch between upper/lower case letters
and digitsfor text input (page 166)
7Call-by-call list key (not for VoIP)
Open call-by-call list
8Microphone
9Recall key
Fixed line network:
enter flash (press briefly)
insert a pause (press and hold)
VoIP: enter Flash (adjustable, page 136)
10 Star key
Idle status: ringer tones on/off (press and
hold)
Fixed line network: switch between dial
pulsing/touch tone dialling
Editor: open special characters table
11 Connection socket for headset (page 24)
12 Key 1 (press and hold)
call network mailbox
13 Talk key
Accept call, open last number redial list
(press briefly in idle status), select connec-
tion type and start dialling (press briefly/
press and hold after entering the number,
page 31)
SMS editor: send SMS
14 Handsfree key
Change between speaker/handsfree mode
Lights up: handsfree talking activated
Flashes: incoming call
15 Control key (page 38)
16 Signal strength
Ò Ñ i (low to high)
| flashes: no reception
17 Eco mode activated (page 25)
2
3
5
4
6
7
15
14
12
9
10
8
1
13
нV
INT 1
15.01.08 09:45
INT SMS
11
16
17

2
The base station at a glance
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / overview.fm / 10.11.08
Version 2.1, 08.01.2007
The base station at a glance Base station key
1Paging key
Lights up:
LAN connection active (phone is connected
to router)
Flashes:
data transfer to LAN connection
Press briefly:
start paging (page 89), display IP address on
handset
Press and hold:
set base station to registration mode
(page 88)
1

3
Contents
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / C470-IPIVZ.fm / 10.11.08
Version 2.1, 08.01.2007
Contents
The handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The base station at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Gigaset C470 IP – More than just a telephone . . . . . . . . . . . . . . . . . . . . . . . . 9
VoIP – making calls via the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Pack contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Making settings for VoIP telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Belt clip and headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ECO DECT: Reducing the power consumption and transmission power
of the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Menu trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Phone menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Making calls with VoIP and the fixed line network . . . . . . . . . . . . . . . . . . . 31
Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Handsfree talking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Operating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Reverting to idle status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Correcting incorrect entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Search for subscribers in the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Entering, editing and deleting own entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Calling a Gigaset.net subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4
Contents
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / C470-IPIVZ.fm / 10.11.08
Version 2.1, 08.01.2007
Network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Anonymous calling – withholding caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Further network services for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the directory and lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Directory/call-by-call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Last number redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Writing/sending an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Receiving an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Notification by SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
SMS mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting SMS centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
SMS info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
SMS on a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Activating/deactivating SMS function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
SMS troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
E-mail notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Opening the incoming mail list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
View the message header of an e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
View e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Establishing a connection, going online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Changing/checking your personal status, going offline . . . . . . . . . . . . . . . . . . . . . . . . . 77
Opening the buddy list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Writing and sending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Calling a buddy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Self-help with errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Activating/deactivating network mailbox, entering numbers . . . . . . . . . . . . . . . . . . . . . 85
Configuring the network mailbox for fast access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Listening to messages on the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Using several handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Locating a handset ("paging") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Changing a handset's internal number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Changing the name of a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using a handset as a room monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

5
Contents
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / C470-IPIVZ.fm / 10.11.08
Version 2.1, 08.01.2007
Handset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting the screen picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Setting the display backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Quick access to functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Changing the handsfree/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Changing ringer tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Restoring the handset to the factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Base station settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Protecting against unauthorised access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Restoring the base station to the factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Activating/deactivating repeater mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Setting the default connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Updating the base station firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Making VoIP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using the connection assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Changing settings without the connection assistant . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Setting the phone's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Activating/deactivating display of VoIP status messages . . . . . . . . . . . . . . . . . . . . . . . . 110
Checking the base station MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Operating the base station on the PABX . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Changing the dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Setting recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Setting pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Switching temporarily to touch tone dialling (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Web configurator – configuring the telephone via a PC . . . . . . . . . . . . . 113
Connect the PC with the telephone's Web configurator . . . . . . . . . . . . . . . . . . . . . . . . 114
Logging in, setting the Web configurator language . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Structure of the Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Opening Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Setting phone with Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Configuring telephone connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Optimising voice quality for VoIP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Setting the telephone default connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Assigning send and receive numbers to handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Call Forwarding to activate VoIP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Setting DTMF signalling for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

6
Contents
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / C470-IPIVZ.fm / 10.11.08
Version 2.1, 08.01.2007
Defining recall key functions for VoIP (hook flash) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Defining local communication ports for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Configuring call forwarding via VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Setting area code predialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Defining dialling plans – cost control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Activating/deactivating network mailbox, entering numbers . . . . . . . . . . . . . . . . . . . . 141
Saving messenger access data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Making e-mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Activating/deactivating info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Selecting and registering online directories for access . . . . . . . . . . . . . . . . . . . . . . . . . 145
Changing internal handset numbers and names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Loading and deleting handset directories to/from the PC . . . . . . . . . . . . . . . . . . . . . . . 146
Activating VoIP status message display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Starting a firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Activating/deactivating the automatic version check . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Copy date and time from time server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Querying the phone status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Example of a menu input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Example of multiple line input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Gigaset C470 IP – Free software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Mounting the charging cradle to the wall, connecting
the charging cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Mounting the base station to the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

7
Safety precautions
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / security.fm / 10.11.08
Version 2.1, 08.01.2007
Safety precautions
Warning:
Read the safety precautions and the user guide before use.
Explain their contents and the potential hazards associated with using the telephone to your children.
Only use the mains adapter supplied, as indicated on the underside of the base
station or charging cradle.
Only use the recommended, rechargeable batteries (page 162), i.e. never
use a conventional (non-rechargeable) battery or other battery types as this
could result in significant health risks and personal injury.
Batteries should not be disposed of in general household waste. Observe the
local waste disposal regulations, details of which can be obtained from your
local authority or the dealer you purchased the product from.
The operation of medical appliances may be affected. Be aware of the technical
conditions in your particular environment, e.g. doctor's surgery.
Do not hold the rear of the handset to your ear when it is ringing or when the
handsfree function is activated. Otherwise you risk serious and permanent dam-
age to your hearing.
The handset may cause an unpleasant humming noise in hearing aids.
Do not install the base station or charging cradle in bathrooms or shower rooms.
The handset, base station and charging cradle are not splashproof (page 153).
Do not use the phone in environments with a potential explosion hazard,
e.g. paint shops.
If you give your Gigaset to someone else, make sure you also give them the user
guide.
Please remove faulty base stations from use or have them repaired by our serv-
ice, as they could interfere with other wireless services.
$
ƒ

8
Safety precautions
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / security.fm / 10.11.08
Version 2.1, 08.01.2007
All electrical and electronic equipment must be disposed of separately from gen-
eral household waste using the sites designated by local authorities.
If a product displays this symbol of a crossed-out rubbish bin, the product is sub-
ject to European Directive 2002/96/EC.
The appropriate disposal and separate collection of used equipment serve to
prevent potential harm to the environment and to health. They are a require-
ment for the re-use and recycling of used electrical and electronic equipment.
For further information on disposing of your used equipment, please contact
your local authority, your refuse collection service or the dealer you purchased
the product from.
Warning:
When the keypad lock is active, you cannot call emergency numbers.
Please note:
Not all of the functions described in this user guide are available in all countries.

9
Gigaset C470 IP – More than just a telephone
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
Gigaset C470 IP – More than just a telephone
Your phone lets you make calls both via the fixed line network and (cost effectively) via the
Internet (VoIP) without using a PC. – Your phone can do much more besides:
uPress a button each time you make a call to indicate whether you want to call via the
fixed line network or the Internet (page 31).
uRegister up to six handsets on your base station. With your base station, you can simul-
taneously conduct two calls via VoIP and one call via the fixed line network.
uMultiline: Create up to six VoIP accounts with different VoIP providers. Together with
your fixed line number and the Gigaset.net number, your phone can then be reached
via up to eight different phone numbers.
uAssign each handset its own VoIP number as a send and receive number. If a member
of your family is called on their VoIP number, only their handset will ring (page 134).
uYou can also use the VoIP accounts with different providers for cost control purposes.
When dialling, specify the VoIP connection/the VoIP account you want to use for its
lower rates (page 32).
uSetting dialling plans for phone numbers or area codes enables you to automate the
selection of the most cost-effective VoIP connection (page 139).
uUse Gigaset.net for VoIP calls. Connect your phone to the mains power supply and the
Internet, and enjoy free phone calls on Gigaset.net – without making any further set-
tings (page 41).
uConfigure the phone connection for VoIP without a PC. Your phone's connection assist-
ant downloads general data about your VoIP provider from the Internet and guides you
through entering your personal data (VoIP/SIP account). This makes it easy for you to
start using VoIP (page 19).
uIf necessary, make any further VoIP settings on a PC. The phone features a Web interface
(Web configurator) that can be accessed via your PC's Web browser (page 113).
uUse instant messaging on your handset. Go online and see which of your messenger
contacts (buddies) are also online. Exchange SMS messages with your buddies or simply
give them a call (page 75). A free messenger account is already set up for you on the
Gigaset.net Jabber server (page 143).
uLet your phone tell you, without requiring a PC, about new e-mail messages in your
mailbox (page 72). Use your handset to delete old e-mail messages from your mailbox.
uMake sure your phone is always up-to-date. Keep yourself informed about firmware
updates on the Internet and download them onto your phone (page 105).
uYou can reduce the transmission power by activating eco mode (page 25).
Enjoy using your new phone!
Your Gigaset C470 IP has a protected operating system that offers increased security against
viruses from the Internet.

10
VoIP – making calls via the Internet
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
VoIP – making calls via the Internet
With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connection as
in the telephone network, but rather they are transmitted via the Internet in the form of
data packets.
You can take advantage of all the benefits of VoIP with your phone:
uYou can make cost-effective calls in high voice quality with callers on the Internet, the
fixed line network or the mobile phone network.
uVoIP providers will give you personal numbers, with which you can be reached from the
Internet, the fixed line network and any mobile phone network.
To be able to use VoIP, you need the following:
uA broadband Internet connection (e.g. DSL) with flat rate (recommended) or volume-
based price.
uInternet access, i.e. you need a router that will connect your phone to the Internet.
You can find a list of recommended routers on the Internet at:
www.gigaset.com/customercare
Once you are on the Web page, open the FAQ page and select "Gigaset C470 IP". Search
for "Router", for example.
uAccess to the services of a VoIP provider. You can open up to six accounts with different
VoIP providers.

11
First steps
Pack contents
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
First steps
Pack contents
The pack contains:
uone Gigaset C470 IP/ base station
uone Gigaset C47H handset
uone mains adapter for the base station
uone charging cradle incl. mains adapter
uone phone cable
uone Ethernet cable (LAN cable)
utwo batteries
uone battery cover
uone belt clip
uone quick guide
Setting up the handset for use
The display is protected by a plastic film. Please remove the protective film!
Inserting the batteries
Firmware updates:
Your telephone is supplied with the firmware version 097 of higher.
Whenever there are new or improved functions for your Gigaset C470 IP, base station firmware
updates will be made available for you to download to your phone (page 105). If this results in oper-
ational changes to your phone, a new version of this user guide will be published on the Internet at
www.gigaset.com
*Gigaset Communications GmbH is a trademark licensee of Siemens AG
Warning:
Only use rechargeable batteries (page 125) recommended by Gigaset Communications GmbH*.
Never use a conventional (non-rechargeable) battery or other battery types as this could result in sig-
nificant health risks and personal injury. For example, the batteries could explode. The phone could
also malfunction or be damaged as a result of using batteries that are not of the recommended type.

12
First steps
Setting up the handset for use
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
¤Insert the batteries the right way round (see figure).
The polarity is indicated in/on the battery compartment.
The handset switches on automatically. You will hear a confirmation tone.
Closing the battery cover
¤First insert the battery cover at the top.
¤Then press the cover until it clicks into place.
Opening the battery cover
¤Place your fingertip in the cavity on the casing and pull the battery cover upwards.
Connecting the charging cradle
The charging cradle is designed to be operated in enclosed, dry areas at temperatures
ranging from +5 °C to +45 °C.
Instructions on how to connect the charging cradle and mount it on the wall (if required)
can be found on page 203.
¤To charge the batteries, leave the handset in the charging cradle.
For questions and problems see page 153.
Please note:
– Only place the handset in the charging cradle that is intended for it.
– If the handset has turned itself off because the batteries are flat and is then placed in the charging
cradle, it will turn itself on automatically.

13
First steps
Setting up the handset for use
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
Initial charging and discharging of batteries
If the handset is activated, the flashing battery icon ein the top right of the display indi-
cates that the batteries are being charged.
During handset operation, the battery icon indicates the charge status of the batteries
(page 1).
The correct charge status can only be displayed if the batteries are first fully charged and
discharged through use.
¤To do this, leave the handset in the charging cradle without interruption until the bat-
tery icon stops flashing in the display (around 5 hours).
¤Once the batteries are fully charged, remove the handset from the charging cradle and
do not put it back again until the batteries are fully discharged.
Please note:
uAlways repeat the charging and discharging procedure if you remove the batteries from
the handset and reinsert them.
uThe batteries may warm up during charging. This is not dangerous.
uAfter a while the charge capacity of the batteries will decrease for technical reasons.
Setting the date and time
The date and time must be set in order to have the correct time for incoming calls and to
be able to use the alarm clock and calendar.
If the date and time on the phone have not yet been set, the §Time§ display key will appear.
Manual setting:
You can use the menu at a later point to enter the date and time.
¤Press §Time§ or open the v¢ÐSettings ¢Date/Time menu.
¤Change multiple line input:
Date:
Enter the day, month and year in 6-digit format, e.g. Q M Q QN for
07/01/2008.
Please note:
After the first battery charge and discharge, you may place your handset in the charging cradle after
every call.
Please note:
You will find explanations for the symbols and typographical conventions used in this user guide in
the appendix, page 163.
Please note:
The address of a time server on the Internet is stored on your telephone. The date and time are taken
from this time server provided that the base station is connected to the Internet and synchronisation
with the time server is activated (page 151). Manual settings are overwritten in this case.

14
First steps
Installing the base station
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
Time:
Enter hours and minutes as 4 digits, e.g. Q M 5 for 07:15 a.m.
§Save§ Press the display key
The date and time are shown in the handset's idle display (page 1).
Registering the handset to the base station
Your handset is registered to the base station by default.
Instructions on how to register additional handsets with the base station and make free
internal calls can be found from page 88.
Installing the base station
The base station is designed for use in closed, dry rooms with a temperature range of +5 °C
to +45 °C.
¤Place or hang the base station in a central position in your flat or house.
Instructions for mounting the base station on the wall can be found page 204.
Please note:
uNever expose the telephone to heat sources, direct sunlight or other electrical appli-
ances.
uProtect your Gigaset from moisture, dust, corrosive liquids and vapours.

15
First steps
Connecting the base station
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
Connecting the base station
In order to be able to make calls with your phone via the fixed line network and via VoIP,
you must connect the base station to the fixed line and the Internet, see Figure 1.
Follow the steps in the order given below (see Figure 1):
1. Connect the phone cord and power lead to the base station.
2. Connect the base station to the fixed line network and the mains power supply.
3. To connect the base station to the Internet, first connect the base station to the router
(connection via router and modem or via router with integrated modem).
4. Connect the PC and router (optional) – for advanced configuration of the base station
(see page 113).
Figure 1 Connecting the phone to the fixed line and the Internet
1
2
3
4

16
First steps
Connecting the base station
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
1. Connect the phone cord and power lead to the base station
1. Insert the phone cord into the lower connection socket at the rear of the base station.
2. Insert the power lead of the mains adapter into the upper connection socket at the rear
of the base station.
3. Push both cables into the appropriate cable channels.
2. Connect the base station to the fixed line network and the mains power supply
1. Insert the phone cord into the fixed line network connection socket.
2. Then insert the mains adapter into the mains socket.
1
2
3
21

17
First steps
Connecting the base station
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
Please note:
uKeep the mains adapter plugged in at all times for operation, as the phone does not
work without mains connection.
uOnly use the mains adapter and phone cord supplied.
uIf you buy a replacement phone cord from a retailer, pay attention to the wiring of the
phone jack.
You can now use your phone to make calls via the fixed line network and can be reached
on your fixed line number.
3. Connect the base station with the router (Internet)
For Internet access you need a router connected to the Internet via a modem (this may be
integrated in the router).
1. Connect one Ethernet cable plug into the LAN socket at the side of the base station.
2. Then insert the second Ethernet cable plug into a LAN socket on the router.
Correct phone jack assignment
1unused
2unused
3a
4b
5unused
6unused
3
2
1
4
5
6
1
2

18
First steps
Making settings for VoIP telephony
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
As soon as the cable connecting the phone and router is plugged in, the key lights up on
the front of the base station (paging key).
You can now establish VoIP connections within Gigaset.net (page 41).
Making settings for VoIP telephony
Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the
fixed line network or the mobile phone network, you need the services of a VoIP provider
who supports the VoIP SIP standard.
Precondition: You have registered with such a VoIP provider (e.g. via your PC) and set up
at least one VoIP account.
The following phone settings are necessary in order for you to use VoIP. You can obtain the
following information from your VoIP provider:
uYour user name with the VoIP provider, if this is required by the VoIP provider
uYour registration name
uYour password with the VoIP provider
uVoIP provider general settings
The connection assistant will help you with the settings.
Automatic configuration:
If your provider supports "automatic configuration", you will receive an "auto configuration code"
from your provider instead of an authentication name and password.
You will need to set the VoIP configuration with the auto-configuration code via the Web configurator
on the base station (see page 114 "Connect the PC with the telephone's Web configurator" and
page 124 "Configuring the VoIP connection")

19
First steps
Making settings for VoIP telephony
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
Starting the connection assistant
Precondition: The base station is connected to the mains power supply and a router. Your
router is connected to the Internet (page 17).
Tip: Leave VoIP activated as the default connection for your telephone (default setting,
page 105). The telephone then attempts to establish a connection directly to your VoIP pro-
vider's server after the connection assistant is closed. If incorrect/incomplete information
means that the connection cannot be established, messages will be displayed (page 22).
As soon as the handset battery is sufficiently charged, the message keyf on the handset
will flash (approx. 20 minutes after you have put the handset in the charging cradle). Press
the message key fto start the connection assistant.
You will see the following display:
§Yes§ Press the display key to start the connection assistant.
~Enter the system PIN (default is 0000) and press §OK§.
If you press §No§, the procedure that follows is described under "Entering your name in the
Gigaset.net directory" on page 21.
Please note:
Your phone is preconfigured for dynamic assignment of the IP address. In order for your router to "rec-
ognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the
router's DHCP server is activated. Turn to page 108 to find out how to assign your phone a static IP
address if necessary.
Please note:
The connection assistant will also start automatically if you try to establish a connection via the Inter-
net before you have made the necessary settings.
You can also call up the connection assistant at any time via the menu (page 106).
Connection Assist.
Start assistant
for entry of VoIP
connection data?
No Yes

20
First steps
Making settings for VoIP telephony
Gigaset C470 IP / RUS EN / A31008-xxxx-xxxx-x-xxxx / starting.fm / 10.11.08
Version 2.1, 08.01.2007
Downloading VoIP provider data
The phone establishes a connection with the Gigaset server on the Internet. Various pro-
files with general access data for different VoIP providers can be downloaded here.
After a brief period you will see the following display:
qSelect country (press up/down on the control key) and press §OK§. VoIP providers
for which VoIP profiles are available will be displayed.
qSelect your VoIP provider and press §OK§.
The necessary general access data for your VoIP provider will be downloaded and saved on
the phone.
If the data for your VoIP provider is not available for download, press the ”display key twice. You
can then carry out the following steps with the connection assistant.
You must then make the settings needed for the VoIP provider using the Web configurator
(page 124). Your VoIP provider will supply you with this data.
Select Country
Germany
England
France
Netherlands, the
ÝOK