Gigaset N300 A IP User manual

Gigaset N300/N300A IP / GBR / A31008-M2214-B101-1-19 / title-AB.fm / 21.06.13
Congratulations
By purchasing a Gigaset, you have chosen a brand that is fully committed
to sustainability. This product’s packaging is eco-friendly!
To learn more, visit www.gigaset.com.

1
Gigaset N300/N300A IP – Your powerful housemate
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / introduction.fm / 16.07.13
Version 4, 16.09.2005
Gigaset N300/N300A IP – Your powerful housemate
... with impressive internal qualities. With a broadband-compatible Gigaset handset, you will be
amazed by the perfect sound quality. Your Gigaset can do a lot more than just make calls:
For more information about your phone, visit
www.gigaset.com/gigasetn300ip or www.gigaset.com/gigasetn300aip.
After purchasing your Gigaset phone, please register it at www.gigaset.com/service – this will
ensure any questions you may have or warranty services you request are dealt with even faster!
Have fun using your new phone!
Connect your Gigaset to the Internet and your PC via Ethernet
Telephone over the Internet. Manage your Gigaset from your PC using a web browser. Save
your Gigaset configuration on your PC after you have set it up. Use your public and private
directories on the Internet (¢page 56). Keep the local directories of your connected Gigaset
handset and your PC address book up-to-date.
Upgrade your Gigaset to a cordless PABX
Configure up to six VoIP connections on your Gigaset. Register up to six handsets and use
your Gigaset's three answering machines. Assign each handset its own phone number.
It's easy to configure your Gigaset thanks to the wizards
They help you to configure the VoIP connections for your phone and to assign the receive and
send connections to the registered handsets and (for the Gigaset N300A IP) to the integrated
answering machine (¢page 16).
Go online with your Gigaset
Use your phone's Info Center and have information specifically provided for the phone from
the Internet shown on the display of the registered handset (¢page 85).
Other practical information
Use the programmable display buttons (¢page 120) on the registered handset to quickly
access important functions on the base. Jump back 5 seconds when listening to a message
on the answering machine to hear this part of the message again (¢page 95). Read your e-
mail messages on your telephone (without a PC).
Environment
Gigaset Green Home – be environmentally aware when using your phone. For details of our
ECO DECT products, visit www.gigaset.com/service
Gigaset service contact numbers:
For personal advice on our range of products and for repairs or guarantee/warranty claims call:
Service Centre UK: 0845 0318190 (local call cost charge)

2
Functions of the button on the base
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / introduction.fm / 16.07.13
Version 4, 16.09.2005
Functions of the button on the base
Functions of the registration/paging button on the base
Lights up: LAN connection active (phone is connected to router)
Flashes: Data transfer to LAN connection
Press briefly: Launch paging (handset search),
display IP address of the base on the handset
Press and hold: Set base to registration mode
You can operate, set up and use all the telephone functions on your base with a Gigaset
C59H, C610H, SL78H, SL400H, S79H or S810H handset, for example.
Registration/paging key

3
Contents
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / N300+A-IPIVZ.fm / 21.06.13
Version 4, 16.09.2005
Contents
Gigaset N300/N300A IP – Your powerful housemate . . . . . . . . . . . . . . . . . 1
Functions of the button on the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Checking the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Registering the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up the phone – installation wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Understanding the operating steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Notes on calling line display (CLIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Gigaset HDSP – telephony with brilliant sound quality . . . . . . . . . . . . . . . . . . . . . . . . 46
Making calls using network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring general settings for all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring settings for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring settings during an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Functions after a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using online telephone directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using the private net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Defining dialling plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Sending SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Writing/sending SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Receiving an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
SMS with vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Receiving notifications via SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Setting the SMS service centre/defining the send line . . . . . . . . . . . . . . . . . . . . . . . . . 77
Activating/deactivating first ringtone muting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

4
Contents
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / N300+A-IPIVZ.fm / 21.06.13
Version 4, 16.09.2005
Activating/deactivating SMS function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Troubleshooting SMS problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
E-mail notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Opening the incoming e-mail list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Viewing the message header and text of an e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Viewing e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Deleting e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Info Center – continuous Internet access from your phone . . . . . . . . . . 85
Customising info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Starting the Info Center, selecting info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Login for personalised info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Operating the Info Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Accessing info services using quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Displaying information from the Internet as a screensaver . . . . . . . . . . . . . . . . . . . . . 94
Operating the Gigaset N300A IP base answering machine . . . . . . . . . . 95
Operation via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Operating when on the move (remote operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Activating/deactivating the network mailbox, entering numbers . . . . . . . . . . . . . 106
Configuring a answering machine for quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Connecting/using the handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Searching for a handset, find the phone's IP address ("Paging") . . . . . . . . . . . . . . . 114
Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Changing the name of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Changing the internal number of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Configuring the system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Setting the date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Quickly accessing functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Protecting the telephone from unauthorised access . . . . . . . . . . . . . . . . . . . . . . . . . 121
Your own area code setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Setting the base's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuring VoIP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Assigning send and receive connections to internal parties . . . . . . . . . . . . . . . . . . . 127
Updating the phone firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Repeater support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Restarting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Resetting the base to the default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Checking the base MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

5
Contents
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / N300+A-IPIVZ.fm / 21.06.13
Version 4, 16.09.2005
Connecting the phone to a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Saving an access code (outside line code) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Setting pauses (fixed line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Switching temporarily to tone dialling (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring the phone via the Web configurator . . . . . . . . . . . . . . . . . 136
Connecting the PC with the telephone's Web configurator . . . . . . . . . . . . . . . . . . . 137
Logging in to/off the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Understanding the structure of the Web configurator pages . . . . . . . . . . . . . . . . . 141
Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Functions of the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Customer Service & Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Information on operating Gigaset VoIP telephones with routers with
Network Address Translation (NAT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Guarantee Certificate United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Mounting the base on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

6
Safety precautions
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / security.fm / 21.06.13
Version 4, 16.09.2005
Safety precautions
Warning
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards associated with using the telephone to your
children.
Use only the power adapter supplied, as indicated on the underside of the base.
Use only the cables supplied for fixed line and LAN connection and connect these to
the intended port only.
Using your telephone may affect nearby medical equipment. Be aware of the techni-
cal conditions in your particular environment, e.g., doctor's surgery.
If you use a medical device (e.g., a pacemaker), please contact the device manufac-
turer. They will be able to advise you regarding the susceptibility of the device to
external sources of high frequency energy. Please refer to the "Appendix" chapter for
the specifications of this Gigaset product.
Do not install the base station in bathrooms or shower rooms. The base is not splash-
proof.
Do not use your phone in environments with a potential explosion hazard (e.g., paint
shops).
If you give your phone to a third party, make sure you also give them the user guide.
Remove faulty bases from use or have them repaired by our Service team, as these
could interfere with other wireless services.
Please note
uPlease note that only terminals that are operated in-house (inside buildings) may be con-
nected to the analogue TAE connection.
uNot all of the functions described in this user guide are available in all countries.
uThe device cannot be used in the event of a power failure. It is also not possible to trans-
mit emergency calls.
$
ƒ

7
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
First steps
Checking the package contents
1One Gigaset N300 IP or N300A IP base
2 One power cable for connecting the base to the mains power supply
3 One phone cable to connect the base to the analogue fixed line (TAE RJ11 6-
pole; flattened cable) 3a or 3b, depending on the country/provider.
4 One Ethernet (LAN) cable (Cat 5 with 2 RJ45 modular jacks) for connecting the
base to a router (LAN/Internet)
5 One quick guide and a CD
3a
2
1
3b
or
5
4
Firmware updates
This user guide describes the functions of your phone from firmware version
020 onwards.
Whenever there are new or improved functions for your Gigaset, firmware
updates are made available for you to download to your base (¢page 129). If
this results in operational changes for using your phone, a new version of this
user guide or the necessary amendments will be published on the Internet at
www.gigaset.com.
Select the product to open the relevant product page for your base, where you
will find a link to the user guide.
To find out what version of firmware is currently loaded, ¢page 171.

8
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
Installing the base station
The base is designed for use in dry rooms in a temperature range of +5°C to +45°C.
¤Set up the base at a central point in the building.
The phone's feet do not usually leave any marks on surfaces. However, due to the
multitude of different varnishes and polishes used on today's furnishings, the
occurrence of marks on the surfaces cannot be completely ruled out.
Please note
Pay attention to the range of the base. This is up to 300 m in unobstructed out-
door areas and up to 50 m inside buildings. The range is reduced when Eco
Mode is activated (¢page 110).
Warning
uNever expose the telephone to any of the following: heat sources, direct sun-
light or other electrical appliances.
uProtect your Gigaset from moisture, dust, corrosive liquids and fumes.

9
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
Connecting the base
The following diagram is an overview of all connections for your base.
The individual connections are described in detail below. In order to make calls
over a fixed line and VoIP, you must connect the base to the fixed line and the Inter-
net, see following image, and register at least one handset to the base
(¢page 15).
Follow the steps in the order given below:
1 Connect the phone and power cables to the base.
2 Connect the base to the telephone network and the mains power supply.
3 Connect the base to the router for accessing the Internet (via router and modem
or via router with integrated modem) and for configuring the base via the Web
configurator.
4 Connect the PC to the router.
1
2
3
4

10
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
1. Connecting the phone and power cables to the base
1 Insert the phone cable (TAE connection cable with RJ11 plug) into the lower
connection socket at the rear of the base.
2 Insert the power cable of the power adapter into the upper connection socket
at the rear of the base.
3 Push both cables into the appropriate cable channels.
3
2
1
3
Back panel
of the base
Warning
Use only the power and telephone cables supplied. Pin connections on tele-
phone cables can vary (pin connections ¢page 176).

11
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
2. Connecting the base to the fixed line and the mains power
supply
1 Insert the phone cable into the fixed line connection socket.
2Then insert the power adapter into the mains socket.
As soon as a handset is registered with the base, you can make fixed line calls
and you can be reached on your fixed line number!
Gigaset N300A IP: An answering machine on the base is set with a pre-recorded
announcement in answer and record mode (¢page 95).
1
2
Back panel
of the base
Warning
Keep the power cable plugged in at all times for operation, as the phone does
not work without a mains connection.

12
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
3. Connecting the base with a router (Internet)
Your base features a LAN connection that you can use to connect the base to a
router.
Connection to a router is required for Internet telephony VoIP (Voice over Internet
Protocol). You can set up and configure up to six accounts (VoIP phone numbers)
from one or more VoIP provider(s) on the phone.
You also need a connection to the router for the following features on your phone:
uYou want to be notified as soon as new software is available for your phone on
the Internet.
uYou want the date and time on your phone to be updated by a time server on
the Internet.
uYou want to use info services and/or online directories on your phone.
You can also connect a PC to the router if you want to set your phone via its Web
configurator.
For Internet access you need a router connected to the Internet via a modem (this
may be integrated in the router).
Data protection notice
When the device is connected to the router, it automatically contacts the
Gigaset support server to make it easier for you to configure the devices and to
enable communication with the Internet services.
For this purpose, every device sends the following device-specific information
once every day:
uSerial number/item number
uMAC address
uPrivate IP address for the Gigaset in the LAN/its port numbers
uDevice name
uSoftware version
On the support server, this information is linked to the existing device-specific
information:
uGigaset.net phone number
uSystem-related/device-specific passwords
Further information about the Gigaset.net service data saved can be found at
www.gigaset.net/privacy-policy

13
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
1 Insert a plug from the Ethernet cable supplied (Cat 5 with 2 RJ45 Western mod-
ular plugs) into the LAN connection socket at the side of the base.
2 Then insert the second Ethernet cable plug into a LAN socket on the router.
As soon as the cable connecting the phone and router is plugged in and
the router is switched on, the key lights up on the front of the base
(paging key).
As soon as a handset is registered with the base, you can create VoIP
connections within Gigaset.net (¢page 45).
Please note
For telephony via the Internet, you need a broadband Internet connection (e.g.,
DSL) with flat rate (recommended) or volume rate and a router that connects
your phone to the Internet. You can find a list of recommended routers on the
Internet at:
www.gigaset.com/service
From here, go to the FAQ page and select your Gigaset IP telephone. Search for
"Router", for example.
1
2
Back panel
of the base

14
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
4. Connecting the PC to the router (optional)
You can change the settings on the phone's base using a PC connected to your
phone via the router.
PC system requirements:
uEthernet port
uWeb browser, such as Microsoft Internet Explorer version 7.0 or higher, or Mozilla
Firefox version 3.5 or higher
uDHCP must be activated (e.g. Windows XP):
¤Connect the PC Ethernet connection to a free LAN socket on your router .
You will need an Ethernet cable Cat 5 with RJ45 modular jacks.
¥Click on Start – Settings – Network connections.
¥Double-click on the entry for the LAN connection with which your PC is connected to
the base.
¥On the General tab, click on Properties.
¥Select the Internet protocol (TCP/IP) and click on the Properties button.
¥In the General tab, activate the Obtain IP address automatically and Obtain DNS
server address automatically options.
¥Click on OK or Close.
A
B
A
B

15
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
Registering the handset
You must register the handset on both the handset (a) and the base (b).
a) On the handset
¤Start the registration procedure on the handset in accordance with the hand-
set's user guide.
A message usually appears on the display stating that the handset is searching for
a base that is ready for registration.
b) On the base
¤Press and hold the registration/paging key on the base (approx. 3 seconds)
within 60 seconds.
Once the handset has located the base, you will be asked to enter the base's
system PIN.
¤Enter the four-digit system PIN for your base on the handset (default is 0000).
Once registration is complete, the handset returns to idle status. The handset's
internal number is shown in the display, e.g., INT1. If not, repeat the procedure.
All base connections are assigned to the handset as receive connections as soon as
registration is complete (incoming calls are signalled on the handset and can be
answered).
The fixed line connection is assigned to the handset as a send and receive connec-
tion.

16
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
Setting up the phone – installation wizard
In order to be able to make calls with your telephone over the Internet, you must
configure at least one VoIP connection on your telephone. You can configure VoIP
connections using the following methods:
uUsing a web-browser on your PC to access the telephone web configurator.
Instructions for configuring the first VoIP connection using the web configurator
can be found in the quick guide that comes with the device.
uUsing your telephone's installation assistance on a connected Gigaset handset.
This method is described below using the Gigaset C59H handset as an example.
Configuration is the same for Gigaset C610H, SL78H, SL400H, S79H or S810H.
If no VoIP connections have been generated on the phone yet, you can start the
installation wizard directly on the handset. The wizard allows you to make all nec-
essary settings for your phone.
Two individual wizards are combined to form the installation wizard.
1IPwizard
2 Connection wizard
The procedure below requires that your phone is automatically assigned an IP
address by the router (i.e. DHCP is enabled on router and phone).
In exceptional cases (e.g. if DHCP is not enabled on the router), you will have
to assign a static IP address to the base for LAN access. You must enter this IP
address on the handset before carrying out the following steps (¢page 123).
Auto configuration:
The configuration process for VoIP connections is automated for some VoIP pro-
viders. The provider creates a configuration file with all required VoIP access data
(the general VoIP provider data and your personal account data). This file is placed
on a configuration server on the Internet for downloading to your phone.
Your provider gives you a configuration code.
The installation wizard on your phone (¢page 17) prompts you to enter the
code at the relevant point. All the required VoIP data is then downloaded auto-
matically onto your phone.
The configuration file is only transferred via a secure connection (TLS authentica-
tion). If the TLS authentication fails, the message key fflashes. Press the mes-
sage key to display the Certificate error - Please check your certificates in the
Web configurator. message. Press the right display key to confirm the message.
Log in to the Web configurator (¢page 139).
The Security (¢page 150) Web page tells you why the secure connection could
not be established and what you can do.
If the configuration file fails to download (e.g., because the configuration server is
not available), the phone keeps trying to establish a connection until the file is
downloaded successfully to the phone.

17
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
Starting the installation wizard
1. IP wizard: making VoIP settings
You will see the following display:
Before you can use the Internet (VoIP) to phone any other numbers on the Internet,
the fixed line or the mobile network, you need the services of a VoIP provider who
supports the VoIP SIP standard.
Prerequisite: You have registered with a VoIP provider (e.g., via your PC) and set up
at least one VoIP account (IP account).
To use VoIP, you now need to enter the access data for your VoIP account. You will
receive all the necessary data from your VoIP provider. This will include:
Either:
uYour user name (if requested by the VoIP provider).
This is the user name of your IP account (caller ID), frequently identical to your
phone number.
uYour authentication name or login ID
uThe (login) password registered with the VoIP provider
uGeneral settings for your VoIP provider (server addresses etc.)
Or:
uAn auto configuration code (activation code)
Your Gigaset phone's IP wizard can help you make these entries.
If the handset battery has sufficient charge,
the message key fon your handset will
flash.
¤Press the message key f.
IP Wizard
?
Start IP
installation wizard?
No Yes

18
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
Starting the IP Wizard
Prerequisite: the phone is connected to the router. Your router is connected to the
Internet (¢page 12).
¤Press on the centre of the control key wor on the right display key §Yes§ to start
the IP wizard.
Please note
You can configure up to six VoIP connections. When you get started with the
phone, you can initially only configure one VoIP connection. You can configure
additional VoIP connections later with the IP wizard (¢page 125) or Web con-
figurator.
Information about the IP wizard
appears in the display.
¤Press the bottom of the control key
sto scroll down.
¤Press the §OK§ display key to con-
tinue.
A list of all possible IP connections is
shown in the display (IP 1 to IP 6). VoIP
connections that are already config-
ured are marked with ³.
¤If necessary, press down on the con-
trol key sto select a connection.
¤Press the §OK§ display key to con-
tinue.
IP Wizard
Ð
This wizard helps
you to configure an
IP account and
register it with your
provider so you can -
VOK
Select IP Account
IP 1 ´
IP 2 ´
IP 3 ´
IP 4 ´
IP 5 ´
V
Back OK

19
First steps
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / starting.fm / 16.07.13
Version 4, 16.09.2005
You will see the following display:
Your VoIP provider has supplied you
with an authentication name/pass-
word and, where applicable, a user
name:
¤Press the key below §No§ on the dis-
play screen.
¤For further information, please see
"Downloading VoIP provider
data" ¢page 21.
You have received an auto configura-
tion code (activation code) from your
VoIP provider:
¤Press the key below §Yes§ on the
display screen.
¤For further information, please see
"Entering the auto configuration
code" ¢page 21.
IP Wizard
?
Do you have a
code for auto
configuration?
No Yes