GILBARCO VEEDER-ROOT Honeywell MS7120 User manual

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 1

Introduction
Purpose This manual provides instructions for programming the Honeywell®MS7120 Orbit 
Hands-free Scanner for use with Gilbarco®equipment.
This scanner does not support the Passport®Age Verification feature. If you want to
utilize Age Verification, refer to MDE-4956 HoneywellXenon™1900 Scanner

Setup/Service Instructions. The Honeywell Xenon 1900 Scanner is the only 2D scanner
tested and approved by Gilbarco.
IMPORTANT INFORMATION
Figure 1: MS7120 Scanner
Table of Contents
Topic Page
Introduction 1
Important Safety Information 4
Programming Information 6
Maintenance 9
Customer Contact 9
Site Visit 10
Troubleshooting Passport Scanner Errors 11
Programming the Honeywell MS7120 Orbit Hands-free Scanner 12
Parts List The following parts are included with the Honeywell MS7120 Orbit Hands-free Scanner Kit
(PA02710303):
Item Description Part Number Quantity
1Scanner, Hand-held Q12651-19 1
2Connector, Jack Screw (Female) Q10437-02 1
3Gender Mender Q13180-35B 1
4Cable, Work Area, 6’ Q13850-06 1
MDE-4370D
Honeywell®MS7120 Orbit Hands-free Scanner
Setup/Service Instructions
April 2014

Page 2 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Introduction
Connections Diagram
Figure 2: Passport System (Cashier) Connections Diagram
Hand-held Scanner
(Q12651-19)
Q13240-11B (from Passport
Workstation Installation Kit)
To Server
or Client
(PX5X)
Universal Serial Bus
(USB)/RS-232 Converter
(PX5X)
Ports on the Rear of PC41/PC42
Port C
~ OR ~ Port 8
Jack Screw Connector 
[Female (Q10437-02)]
Note: The scanner can only be used for scanning and does not support Age Verification on the PX4X.
Related Documents
Document
Number Title GOLDSM Library
MDE-4956 Honeywell Xenon 1900 Scanner Setup/Service Instructions POS Peripheral Devices

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 3
Introduction
Abbreviations and Acronyms
Term Description
ASC Authorized Service Contractor
GOLD Gilbarco Online Documentation
I/O Input Output
IBM®International Business Machines
ITF Interleaved 2 of 5
LED Light Emitting Diode
LF Low Frequency
MOC Major Oil Company
MWS Manager Workstation
NVRAM Non-volatile Random Access Memory
PLC Programmable Logic Controllers
PLU Price Look Up
POS Point of Sale
UPC Universal Product Code
USB Universal Serial Bus

Page 4 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Important Safety Information
Important Safety Information
Notes: 1) Save this Important Safety Information section
in a readily accessible location.
2) Although DEF is non-flammable, Diesel is
flammable. Therefore, for DEF cabinets that are
attached to Diesel dispensers, follow all the
notes in this section that pertain to flammable
fuels.

This section introduces the hazards and safety precautions
associated with installing, inspecting, maintaining, or servicing
this product. Before performing any task on this product, read
this safety information and the applicable sections in this
manual, where additional hazards and safety precautions for
your task will be found. Fire, explosion, electrical shock, or
pressure release could occur and cause death or seriousinjury,
if these safe service procedures are not followed.
Preliminary Precautions
You are working in a potentially dangerous environment of
flammable fuels, vapors, and high voltage or pressures. Only
trained or authorized individuals knowledgeable in the related
procedures should install, inspect, maintain, or service this
equipment.
Emergency Total Electrical Shut-Off
The first and most important information you must know is how
to stop all fuel flow to the pump/dispenser and island. Locate
the switch or circuit breakers that shut off all power to all fueling
equipment, dispensing devices, and Submerged Turbine
Pumps (STPs).
Total Electrical Shut-Off Before Access
Any procedure that requires access to electrical components or
the electronics of the dispenser requires total electrical shut off
of that unit. Understand the function and location of this switch
or circuit breaker before inspecting, installing, maintaining, or
servicing Gilbarco equipment.
Evacuating, Barricading, and Shutting Off
Any procedure that requires access to the pump/dispenser or
STPs requires the following actions:
• An evacuation of all unauthorized persons and vehicles
from the work area
• Use of safety tape, cones, or barricades at the affected
unit(s)
• A total electrical shut-off of the affected unit(s)
Read the Manual
Read, understand, and follow this manual and any other labels
or related materials supplied with this equipment. If you do not
understand a procedure, call a Gilbarco Authorized Service
Contractor or call the Gilbarco Support Center at 
1-800-800-7498. It is imperative to your safety and the safety of
others to understand the procedures before beginning work.
Follow the Regulations
Applicable information is available in National Fire Protection
Association (NFPA) 30A; Code for Motor Fuel Dispensing
Facilities and Repair Garages, NFPA 70; National Electrical
Code (NEC), Occupational Safety and Health Administration
(OSHA) regulations and federal, state, and local codes. All
these regulations must be followed. Failure to install, inspect,
maintain, or service this equipment in accordance with these
codes, regulations, and standards may lead to legal citations
with penalties or affect the safe use and operation of the
equipment.
Replacement Parts
Use only genuine Gilbarco replacement parts and retrofit kits on
your pump/dispenser. Using parts other than genuine Gilbarco
replacement parts could create a safety hazard and violate
local regulations.
Safety Symbols and Warning Words
This section provides important information about warning
symbols and boxes.
Alert Symbol
This safety alert symbol is used in this manual and on
warning labels to alert you to a precaution which must be
followed to prevent potential personal safety hazards. Obey
safety directives that follow this symbol to avoid possible injury
or death.
Signal Words
These signal words used in this manual and on warning labels
tell you the seriousness of particular safety hazards. The
precautions below must be followed to prevent death, injury, or
damage to the equipment:
DANGER:Alerts you to a hazard or unsafe practice
which will result in death or serious injury.
WARNING: Alerts you to a hazard or unsafe practice
that could result in death or serious injury.
CAUTION with Alert symbol: Designates a hazard or
unsafe practice which may result in minor injury.
CAUTION without Alert symbol: Designates a hazard or
unsafe practice which may result in property or
equipment damage.
Working With Fuels and Electrical Energy
Prevent Explosions and Fires
Fuels and their vapors will explode or burn, if ignited. Spilled or
leaking fuels cause vapors. Even filling customer tanks will
cause potentially dangerous vapors in the vicinity of the
dispenser or island.
DEF is non-flammable. Therefore, explosion and fire safety
warnings do not apply to DEF lines.
The EMERGENCY STOP, ALL STOP, and
PUMP STOP buttons at the cashier’s station
WILL NOT shut off electrical power to the 
pump/dispenser. This means that even if you
activate these stops, fuel may continue to flow
uncontrolled.
You must use the TOTAL ELECTRICAL 
SHUT-OFF in the case of an emergency and not
the console’s ALL STOP and PUMP STOP or
similar keys.
!
WARNING
!
!
!
!

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 5
Important Safety Information
No Open Fire
Open flames from matches, lighters, welding torches,
or other sources can ignite fuels and their vapors.
No Sparks - No Smoking
Sparks from starting vehicles, starting, or using power tools,
burning cigarettes, cigars, or pipes can also ignite fuels and
their vapors. Static electricity, including an electrostatic charge
on your body, can cause a spark sufficient to ignite fuel vapors.
Every time you get out of a vehicle, touch the metal of your
vehicle, to discharge any electrostatic charge before you
approach the dispenser island.
Working Alone
It is highly recommended that someone who is capable of
rendering first aid be present during servicing. Familiarize
yourself with Cardiopulmonary Resuscitation (CPR) methods, if
you work with or around high voltages. This information is
available from the American Red Cross. Always advise the
station personnel about where you will be working, and caution
them not to activate power while you are working on the
equipment. Use the OSHA Lockout/Tagout procedures. If you
are not familiar with this requirement, refer to this information in
the service manual and OSHA documentation.
Working With Electricity Safely
Ensure that you use safe and established practices in working
with electrical devices. Poorly wired devices may cause a fire,
explosion, or electrical shock. Ensure that grounding
connections are properly made. Take care that sealing devices
and compounds are in place. Ensure that you do not pinch
wires when replacing covers. Follow OSHA Lockout/Tagout
requirements. Station employees and service contractors need
to understand and comply with this program completely to
ensure safety while the equipment is down.
Hazardous Materials
Some materials present inside electronic enclosures may
present a health hazard if not handled correctly. Ensure that
you clean hands after handling equipment. Do not place any
equipment in the mouth.
In an Emergency
Inform Emergency Personnel
Compile the following information and inform emergency
personnel:
• Location of accident (for example, address, front/back of
building, and so on)
• Nature of accident (for example, possible heart attack, run
over by car, burns, and so on)
• Age of victim (for example, baby, teenager, middle-age,
elderly)
• Whether or not victim has received first aid (for example,
stopped bleeding by pressure, and so on)
• Whether or not a victim has vomited (for example, if
swallowed or inhaled something, and so on)
IMPORTANT: Oxygen may be needed at scene if gasoline has
been ingested or inhaled. Seek medical advice immediately.
Lockout/Tagout
Lockout/Tagout covers servicing and maintenance of machines
and equipment in which the unexpected energization or 
start-up of the machine(s) or equipment or release of stored
energy could cause injury to employees or personnel. 
Lockout/Tagout applies to all mechanical, hydraulic, chemical,
or other energy, but does not cover electrical hazards. Subpart
S of 29 CFR Part 1910 - Electrical Hazards, 29 CFR Part
1910.333 contains specific Lockout/Tagout provision for
electrical hazards.
The pump/dispenser contains a chemical known to the
State of California to cause cancer.
WARNING
!
The pump/dispenser contains a chemical known to the
State of California to cause birth defects or other
reproductive harm.
WARNING
!
Gasoline/DEF ingested may cause
unconsciousness and burns to internal organs.
Do not induce vomiting. Keep airway open.
Oxygen may be needed at scene. Seek medical
advice immediately.
WARNING
!
DEF generates ammonia gas at higher temperatures.
When opening enclosed panels, allow the unit to air out to
avoid breathing vapors.
If respiratory difficulties develop, move victim away from
source of exposure and into fresh air. If symptoms persist,
seek medical attention.
WARNING
!
Gasoline inhaled may cause unconsciousness
and burns to lips, mouth, and lungs. Keep airway
open. Seek medical advice immediately.
WARNING
!
Gasoline/DEF spilled in eyes may cause burns to
eye tissue. Irrigate eyes with water for
approximately 15 minutes. Seek medical advice
immediately.
WARNING
!
Gasoline/DEF spilled on skin may cause burns.
Wash area thoroughly with clear water.
Seek medical advice immediately.
WARNING
!
DEF is mildly corrosive. Avoid contact with eyes, skin, and
clothing. Ensure that eyewash stations and safety
showers are close to the work location. Seek medical
advice/recommended treatment if DEF spills into eyes.
WARNING
!

Page 6 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Programming Information
Programming Information
Important Programming Notes
To program the Honeywell MS7120 Scanner, scan the barcodes found in this manual from
“Sheet 1” on page 12 through “Sheet 14” on page 24.
When the scanner is in configuration mode, the scan range is reduced significantly. As a
result, it is sometimes required to almost touch the programming barcodes with the
scanner so that it reads the barcodes.
IMPORTANT INFORMATION
Expanded UPC recognition may not be available on all systems, or may require selecting a
specific option. To use Expanded UPC recognition from Manager Workstation > Pricing >
Items, select Expand UPCE option.
Figure 3: Scan Codes Screen
Ensure that this
optionisenabled
(turned on)

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 7
Programming Information
Barcode Configuration Methods
The Honeywell scanners can be barcode configured in two methods:
• Single-code method
• Multi-code method
Single-code Method
Most features can be enabled or disabled using the single-code method. To configure the
scanner by the single-code method, proceed as follows:
1Turn on the scanner.
2Scan the barcode(s) for the required feature(s).
3Observe a multi-toned “save setting” beep that indicates the configuration has been saved to
Non-volatile Random Access Memory (NVRAM).
Multi-code Method
All features can be enabled or disabled using the multi-code method. To configure the scanner
by the multi-code method, proceed as follows:
Note: A feature marked with a tilde (~) requires the multi-code method.
1Turn on the scanner.
2Scan the Enter/Exit configuration mode barcode (three beeps).
3Scan the barcode(s) for the required feature(s) (one beep).
4Scan the Enter/Exit configuration mode barcode (three beeps) that saves new configuration.
Note: To abort a configuration change, remove power from the scanner before scanning the
Enter/Exit configuration barcode.

Page 8 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Programming Information
Programming the Scanner
To program the scanner, proceed as follows:
1Ensure that the scanner is connected to the Passport system.
2Scan the barcodes on “Sheet 1” on page 12 to “Sheet 12” on page 22 in order. After you scan
“Sheet 1” on page 12 to enter the configuration mode, the scanner will beep three times and
the Light Emitting Diode (LED) will flash.
Sheet Function
1Enter/Exit Configuration Mode
2Recall Defaults
3Disable Code 128
4Disable Code 93
5Disable Codabar
6• Disable Interleaved 2 of 5 (ITF)
• Enable Interleaved 2 of 5 (ITF)
7Disable Code 39
8Transmit UPC-A Check Digit
9Transmit UPC-E Check Digit
10 Even Parity
11 Enable UPC Prefix ID
12 Disable Low Frequency (LF) Suffix
13* Expand UPC-E to 12-digits
14 Enter/Exit Configuration Mode
*Use only if Expanded UPC recognition is supported/required.
3If Expanded UPC recognition is required by the Back Office software, scan “Sheet 13” on
page 23.
4Scan “Sheet 14” on page 24 to exit the configuration mode. The scanner will again beep three
times.
5Stop and restart the Passport application through System Maintenance toolbar to ensure proper
operation.

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 9
Maintenance
Maintenance
To clean the glass on the scanner, use household glass cleaner and a soft cloth.
Scanner Tests
Test 1
Scan an item without connecting the data cable to the Passport system. The test is successful if
the scanner beeps and the green LED flashes.
Test 2
Scan an item with the data cable connected to port 8 (PX5X) of the USB/RS-232 converter or
port C (PC41/PC42) of the IBM®tailgate board [Price Look Up/Programmable Logic
Controllers (PLU/PLC) must first be entered into the system using Manager Workstation >
Pricing > Item]. The test is successful if the scanner beeps, the green LED flashes, and the
Passport system responds.
Note: The test is unsuccessful if the scanner does not beep and the green LED does not flash;
the scanner beeps and the green LED flashes, but the Passport system does not respond
or displays “Item (barcode number) not found” in a red error box.
Customer Contact
Following information is used if the scanner is reported inoperable. This information can be
used by the Authorized Service Contractor (ASC), Gilbarco Help Desk, or Major Oil
Company (MOC) Help Desk.
Phone Questions
1Is the red light on? If not, wave your hand in front of the red lens to turn on the scanner.
2Has the scanner worked in the past?
• If yes, continue to question 3.
• If no, skip to question 5.
3Is the scanner glass clean? If not, have the cashier clean the glass and scan the item again.
4Did the cashier try to scan another item? If not, have the cashier scan another item.
5Did the scanner beep or blink (green LED) when the item was scanned?
• If yes, continue to question 6.
• If no, suspect a faulty scanner. Go to “Site Visit” on page 10.
6When the item was scanned, did “Scanned Item Not Found” appear on the console screen? If it
did, the UPC number is not programmed in the system. Have the manager program the UPC
number and update.
7Has the Item Information programming been checked to assure the item’s status is valid?
8Before the scanner stopped working, did the cashier have to scan an item several times before
the scanner detected an item? If the message UPC/PLU Scan Error is displayed, expect a
hardware problem.

Page 10 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Site Visit
Site Visit
PX5X Passport System
When a service call is required, take the following equipment to the site with you:
• New Scanner
• Serial Cable
• USB/RS-232 Converter
To service the scanner, proceed as follows:
1Review “Phone Questions” on page 9. If the scanner does not work, proceed to step 2.
2Perform scanner “Test 1” on page 9 on the existing scanner. If the scanner fails the test, replace
the scanner. If the scanner passes the test, proceed to step 3.
3Perform scanner “Test 2” on page 9 on the existing scanner. If the scanner fails the test,
proceed to step 4.
4Stop the Passport application software by using the System Maintenance toolbar. Restart the
Passport application software by using the System Maintenance toolbar. Retest the scanner by
performing the “Scanner Tests” on page 9. If the scanner fails, proceed to step 5.
5Place the new scanner on the counter. Perform the “Scanner Tests” on page 9. If the new
scanner passes the tests, install the new scanner on the counter. If the new scanner fails the
tests, proceed to step 6.
6Replace the serial cable. Perform the “Scanner Tests” on page 9 with the existing scanner. If
the scanner fails the test, proceed to step 7.
7Replace the USB/RS-232 converter. Perform the “Scanner Tests” on page 9 with the existing
scanner. If the scanner fails the tests, repeat the steps 1through 7.
PC41/PC42 Passport System
When a service call is required, take the following equipment to the site with you:
• New Scanner
• RJ-45 to RS-232 Cable
•IBMTailgateBoard
To service the scanner, proceed as follows:
1Review “Phone Questions” on page 9. If the scanner does not work, proceed to step 2.
2Perform scanner “Test 1” on page 9 on the existing scanner. If the scanner fails the test, replace
the scanner. If the scanner passes the test, proceed to step 3.
3Perform scanner “Test 2” on page 9 on the existing scanner. If the scanner fails the test,
proceed to step 4.
4Stop the Passport application software by using the System Maintenance toolbar. Restart the
Passport application software by using the System Maintenance toolbar. Retest the scanner by
performing the “Scanner Tests” on page 9. If the scanner fails, proceed to step 5.

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 11
Troubleshooting Passport Scanner Errors
5Place the new scanner on the counter. Perform the “Scanner Tests” on page 9. If the new
scanner passes the tests, install the new scanner on the counter. If the new scanner fails the
tests, proceed to step 6.
6Replace the RJ-45 to RS-232 cable. Perform the “Scanner Tests” on page 9 with the existing
scanner. If the scanner fails the tests, proceed to step 7.
7Replace the IBM tailgate board. Perform the “Scanner Tests” on page 9 with the existing
scanner. If the scanner fails the tests, repeat steps 1on page 10 through 7.
Troubleshooting Passport Scanner Errors
The following information includes possible errors and solutions for scanners used with the
Passport system.
Scan Item Not Found
This message appears on the message bar to indicate that the scanner read the barcode for the
scanned item and correctly transmitted the data to the Passport system, but the UPC was not
found on the system.
To troubleshoot this error, proceed as follows:
1From MWS, select Pricing > Item.
2Check the programming in the Passport system or Back Office PC, and verify if the UPCs are
programmed correctly.
3If UPCs are programmed from a Back Office PC package, you must resend the data from the
PC.
Item (Barcode Number) Not Found, Enter Price Using Department
This message appears in a red error box to indicate that the scanner read the barcode for the
scanned item and transmitted the data to the Passport system, but not in the correct format.
~ OR ~
There is no indication that anything has changed.
To troubleshoot this error, proceed as follows:
1Verify if the cable configuration is correct. Pin #3 to console must be set to Receive Data
(transmit data from scanner), and Pin #5 must be set to Signal Ground.
2Verify if the cables are connected and seated properly.
3Verify if the scanner programming options are set correctly.

Page 12 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Programming the Honeywell MS7120 Orbit Hands-free
Scanner
Barcode Sheets
Sheet 1
Enter/Exit Configuration Mode

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 13
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 2
Recall Defaults

Page 14 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 3
Disable Code 128

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 15
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 4
Disable Code 93

Page 16 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 5
Disable Codabar

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 17
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 6
Disable Interleaved 2 of 5 (ITF)
This is for all MOCs except 76®.
Enable Interleaved 2 of 5 (ITF)
This is for 76 ONLY.

Page 18 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 7
Disable Code 39

MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014 Page 19
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 8
Transmit UPC-A Check Digit
Sheet 9
Transmit UPC-E Check Digit

Page 20 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Programming the Honeywell MS7120 Orbit Hands-free Scanner
Sheet 10
Even Parity