Problem solution
1. Refrain from dissembling, remodeling the product or external
shock, as they may be the cause of fire and malfunction.
2. Refrain from using or storing product in high or low temperature
conditions.
3. Refrain from using or strong product in conditions with high
humidity and dust or volatile material, fire equipment, or places
near high electromagnetic waves (electric pad, electric blanket,
microwave, etc.).
4. Use device only with regular voltage and 1A charging adapter.
5. Using in-vehicle charger may damage the product. Refrain from
using in-vehicle charger.
6. Rechargeable battery has a long lifespan when managed
appropriately. When it is not used for a long time, battery storage
may drop. Refrain from exposing the device to temperatures of
over 50°C and below -10°C, as this may lead to malfunction.
7. Please have the product repaired by the headquarters and the
designated service center.
Caution
Situation How to check Solution
When the power
is not turned on
Press the Power
Button for about 3
seconds to confirm
that the power is on.
If the LED does not light or the
red LED flashes every 2 seconds,
use it after charging.
when is not
connected with
external device
Check the Bluetooth
status of the external
device.
If the Bluetooth function is off,
enable the function and
connect it to the GSR-101A.
Make sure that the
GSR-101A is
connected.
If you turn on the power and
wait for connection (red and
blue LED blink), use it after
connection is completed.
When the sound
is small or noise
occurs
Check the volume level
of the external device
or GSR-101A.
Adjust the volume or check the
charging state or the
connection distance with an
external device.
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