Glensound BEATRICE LH Installation guide

BEATRICE
LH
Visual Indicator Dante Network Intercom
PRODUCT DETAILS
6 BROOKS PLACE, MAIDSTONE, KENT, ME14 1HE. ENGLAND. TEL: [phone]
Visit our Website at www.glensound.com FAX: [phone]

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Glensound Electronics Ltd
Thank you for choosing a new Glensound product.
All rights reserved.
Information contained in this manual is subject to change without notice, if
in doubt please contact us for the latest product information.
If you need any help with the product then we can be contacted at:
Glensound Electronics Ltd
1 –6 Brooks Place
Maidstone
Kent
ME14 1HE
United Kingdom
Telephone: [phone]
Fax: [phone]
EMAIL ADDRESSES
General enquires: [e-mail]
Technical enquires: [e-mail]
Sales enquires: [e-mail]

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PRODUCT WARRANTY
All equipment is fully tested before dispatch and carefully designed to
provide you with trouble free use for many years.
We have a policy of supporting products for as long as possible and
guarantee to be able to support your product for a minimum of 10 years.
For a period of one year after the goods have been despatched the
Company will guarantee the goods against any defect developing after
proper use providing such defects arise solely from faulty materials or
workmanship and that the Customer shall return the goods to the
Company’s works or their local dealer.
All non-wear parts are guaranteed for 2 years after despatch and any
defect developing after proper use from faulty materials or workmanship
will be repaired under this warranty providing the Customer returns the
goods to the Company's works or their local dealer.

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EU DECLARATION OF CONFORMITY
GS-BEATRICE LH
Visual indicator Dante intercom
This declaration of conformity is issued under the sole responsibility of
the manufacturer.
This equipment is manufactured by Glensound Electronics Ltd of Brooks
Place Maidstone Kent ME14 1HE is marked and conforms to the
following Union harmonisation legislation:
Emissions: BS EN55032:2015
Immunity: BS EN55035:2017
Signed for and on behalf of Glensound Electronics Ltd.
Gavin Davis, Managing Director
Maidstone, Kent, England
Date: 04/03/2020

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RoHS DIRECTIVE
RoHS 2 Directive 2011/65/EU restricts the use of the hazardous
substances listed below in electrical and electronic equipment.
This product conforms to the above directive and for these purposes, the
maximum concentration values of the restricted substances by weight in
homogenous materials are:
Lead
0.1%
Mercury
0.1%
Hexavalent Chromium
0.1%
Polybrominated Biphenyls
0.1%
Polybrominated Diphenyl
Ethers
0.1%
Cadmium
0.01%

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WASTE ELECTRICAL AND ELECTRONIC
EQUIPMENT REGULATIONS 2006 (WEEE)
Glensound Electronics Ltd is registered for business to business sales of
WEEE in the UK our registration number is:
WEE/JJ0074UR

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GLENSOUND BEATRICE LH
HANDBOOK CONTENTS
Description Issue 1 Page No.
Contents
PRODUCT WARRANTY ........................................................................................................................3
EU DECLARATION OF CONFORMITY.................................................................................................4
RoHS DIRECTIVE ..................................................................................................................................5
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT REGULATIONS 2006 (WEEE).................6
HANDBOOK CONTENTS ......................................................................................................................7
OVERVIEW.............................................................................................................................................8
LH FRONT PANEL LAYOUT.................................................................................................................9
LH REAR PANEL LAYOUT.................................................................................................................11
NORMAL OPERATION........................................................................................................................12
SETUP MODE ......................................................................................................................................13
RESET TO FACTORY DEFAULT SETTINGS.....................................................................................15
CALLING FROM OTHER BEATRICE DEVICES.................................................................................15
AUDIO BLOCK DIAGRAM (analogue representation of digital circuits).......................................16
CONNECTING THE BEATRICE UNITS TO A DANTE NETWORK....................................................17
Getting Dante Controller....................................................................................................................17
Connecting Beatrice device to the network.......................................................................................17
Audio Over IP Network......................................................................................................................17
Running Dante Controller..................................................................................................................18
Dante Controller TIP..........................................................................................................................18
Device not showing up in Dante Controller.......................................................................................19
AES67 MODE.......................................................................................................................................20
Turning On AES67 Mode ..................................................................................................................20
Sending AES67 Audio.......................................................................................................................21
Receiving AES67 Audio ....................................................................................................................22
AES67 Restrictions............................................................................................................................22
UPDATING FIRMWARE.......................................................................................................................23
Equipment needed ............................................................................................................................23
Instructions ........................................................................................................................................23
UPDATING THE ULTIMO CHIPSET....................................................................................................28
Finding Out Current Installed Version ...............................................................................................28
Finding Out What The Latest Available Version Is............................................................................28
Updating the device...........................................................................................................................28
WIRING INFORMATION ......................................................................................................................29
XLR Wiring.........................................................................................................................................29
Terminal connector Wiring.................................................................................................................29

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OVERVIEW
The BEATRICE range of IP intercoms was designed for broadcast, theatre and
professional audio applications.
Our Beatrice intercom system utilises the reliable and proven DanteTM network audio
transmission protocol to allow real time distribution of uncompressed audio across
standard networks. As such the BEATRICE LH is fully compatible with other
manufacturers’ equipment using the Dante protocol. The Beatrice LH is also AES67
compliant.
All units in the system are designed to be very easy to use for the operator and
simple to setup for the technician. They includes all the basic functionality required
for small intercom systems and none of the overly complex installation requirements
normally associated with large systems.
The name Beatrice was chosen for our intercom range as she was the love of Dante
Alighieri:
‘Dante had fallen in love with another, Beatrice Portinari (known as Bice),
whom he first met when he was only nine.’ Source Wikipedia.

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LH FRONT PANEL LAYOUT
1. Power LED
LED that indicates if the device is powered on or off.
2. LCD Display
This LCD Display is used to display the loudspeaker volume level as well as
the setup menu. When then device is in it’s normal rest state, the LCD
backlight will switch off after a few seconds.
See the setup mode section for more information.
3. Light house
The light house comprises 12 RGB LEDs and can be configured to illuminate
upon detection of an incoming call as well as incoming audio presence such
as speech or program.
When a call is detected the light house will flash on and off for 5 seconds, and
when present audio is detected the light house will illuminate solidly for the
duration of the audio being present.
The global channel colour can be configured in the setup menu. The choice of
colours available are: Red, Green, Blue, Yellow, Purple, Orange.
The light house has two brightness settings; low & high for when using the
device in differently lit environments.
3. Light house
1. Power LED
2. LCD Display
4. Setup button
5. Setup encoder

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4. Setup button
This button is used for the setup menu. Hold down the button for a few
seconds to enter the setup menu. When in the setup menu, push the button
once to cycle through the menu pages.
Holding down this button for 13 seconds will reset the device to factory default
settings.
5. Setup encoder
The encoder is used for altering settings in the setup menu and for adjusting
the loudspeaker ringing volume level.
The encoder is also a push button and long pressing the encoder will save the
configuration of the setup page you are.
See the setup mode section for more information.