Globe GEG16 User manual

Instruction Manual for the
Globe Electric Countertop Griddles
Model GEG16, GEG24, GEG36 & GEG48
For Service on Your Griddle:
1. Visitourwebsiteatwww.globeslicers.com
 (selecttheSupport/Partsdropdown).
2. OrcalltheGlobeServiceDepartmentat937-297-7247andaskforcontact 
 informationforyourlocalservicecompany.
Serial#:
Visit our website for information on additional products available from Globe.
www.globeslicers.com
Slicers, Mixers, Countertop Cooking Equipment, Meat Choppers, & Scales
Thismanualcontainsimportantsafetyinstructionswhich
mustbestrictlyfollowedwhenusingthisequipment.
- IMPORTANT SAFETY NOTICE -
Model GEG36

ATTENTIONOWNERSANDOPERATORS................................................................................................................5
INSTALLATION....................................................................................................................................................... 6-7
SAFEGUARDS&SAFETYINSTRUCTIONS.............................................................................................................8
OPERATINGINSTRUCTIONS....................................................................................................................................9
CLEANINGINSTRUCTIONS....................................................................................................................................10
TROUBLESHOOTING..............................................................................................................................................11
LIMITEDELECTRICGRIDDLEWARRANTY...........................................................................................................12
GLOBE FOOD EQUIPMENT COMPANY
2153 DRYDEN RD.
DAYTON, OH 45439
PHONE: [phone]
TOLL FREE: 800-347-5423
FAX: [phone]
E-MAIL: [email protected]
WEBSITE: www.globeslicers.com
© Globe Food Equipment Company, 2011 7-2011
Index

Page5
Globe’sequipmentisdesignedtoprovidesafeandproductiveprocessing,cookingandwarmingoffoodproductsas
longastheequipmentisusedinaccordancewiththeinstructionsinthismanualandisproperlymaintained.Unless
theoperatorisadequatelytrainedandsupervisedthereisapossibilityofseriousinjury.Ownersofthisequipment
beartheresponsibilitytomakecertainthatthisequipmentisusedproperlyandsafely,andtostrictlyfollowallofthe
instructionscontainedinthismanualandtherequirementsoflocal,stateorfederallaw.
Ownersshouldnotpermitanyonetotouchthisequipmentunlesstheyareover18yearsold,areadequatelytrained
andsupervised,andhavereadandunderstoodthismanual.Ownersshouldalsoensurethatnocustomers,visitors
orotherunauthorizedpersonnelcomeincontactwiththisequipment.PleaserememberthatGlobecannotanticipate
everycircumstanceorenvironmentinwhichitsequipmentwillbeoperated.Itistheresponsibilityoftheownerand
theoperatortoremainalerttoanyhazardsposedbythefunctionofthisequipment.Ifyouareeveruncertainabouta
particulartaskorthepropermethodofoperatingthisequipment,askyoursupervisor.
Thismanualcontainsanumberofprecautionstofollowtohelppromotesafeuseofthisequipment.Throughoutthe
manualyouwillseeadditionalwarningstohelpalertyoutopotentialhazards.
Warnings affecting your personal safety are indicated by:
Warnings related to possible damage to the equipment are indicated by:
Ifanywarninglabelsorthismanualaremisplaced,damaged,orillegible,orifyourequireadditionalcopies,please
contactyournearestrepresentativeorGlobedirectlyfortheseitemsatnocharge.
Pleaserememberthatthismanualorthewarninglabelsdonotreplacetheneedtobealert,toproperlytrainand
superviseoperators,andtousecommonsensewhenusingthisequipment.
Attention Owners and Operators
or

Page6
Installation
UNPACKING
Unpackthegriddleimmediatelyafterreceipt.Ifthemachineisfoundtobedamaged,savethepackagingmaterial
andcontactthecarrierwithinfteen(15)daysofdelivery.ImmediatelycontactGlobeoryourlocaldealerofthe
equipment.You have no recourse to damage after fteen (15) days.
TO AVOID SERIOUS PERSONAL INJURY:
• ALWAYSinstallequipmentinaworkareawithadequatelightandspace.
• ONLYoperateonasolid,level,nonskidsurfacethatisnonammableandawayfromsinksandwaterhazards.
• NEVERbypass,alterormodifythisequipmentinanywayfromitsoriginalcondition.Doingsomaycreate 
 hazardsandwillvoidwarranty.
• NEVERoperatethegriddlewithoutallwarningsattachedtoit.
PROPER GROUNDING
THIS MACHINE IS PROVIDED WITH A THREE-PRONG GROUNDING PLUG. THE OUTLET TO WHICH THIS
PLUG IS CONNECTED MUST BE PROPERLY GROUNDED. IF THE RECEPTACLE IS NOT THE PROPER
GROUNDING TYPE, CONTACT AN ELECTRICIAN. DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR
REMOVE THE THIRD GROUND PRONG FROM THE POWER CORD OR USE ANY ADAPTER PLUG (Fig. 6-1
and Fig. 6-2).
1. CompletethewarrantycardandmailittoGlobeorregisteronlineatwww.globeslicers.com/warranty.asp.
2. Griddleandoutsidecovering/containmentunitmaybecomeHOTafteruse.Usecautionwhentouching
 theunit.
Thisunitis208/240V
INSTALLATION
NOTE:TheGEG24,GEG36,&GEG48arehardwireunitsonlytobeinstalledbyaqualiedelectricianwhois
familiarwithelectricalproceduresandcodes.DoNOTattempttowirethisunitwithyourself.
1. Readthismanualthoroughlybeforeinstallationandoperation.DONOTproceedwithinstallationand
 operationifyouhaveanyquestionsordonotunderstandanythinginthismanual.Contactyourlocal 
 representativeorGloberst.
2. Removethegriddlefromthebox.Onceyourgriddlehasbeenremovedfromthepackaging,becertainthatall
 protectiveplasticsandresiduesareremovedfromallsurfaces.
3. Selectalocationforthegriddlethathasalevel,solid,nonskidsurfacethatisnonammableandaway
 fromwaterhazardsorsinks,andisinawell-lightedworkareaawayfromchildrenandvisitors.
Fig.6-1Correct Fig.6-2Incorrect

Page7
Installation
4. Inspectthegriddletoensureallpartshavebeenprovided(i.e.-catchtrayandfeetx4).
5. TheinstallationoftheGriddlemustconformtotheNATIONALELECTRICCODEANDALL
 LOCALELECTRICCODESANDORDINANCESANDALLTHELOCALELECTRICALCOMPANYRULES
 ANDREGULATIONS.Additionally we recommend that the Griddle is allowed a 4'' spacing
surrounding the unit in order to provide adequate ventilation.
NOTICE:Localcodesregardinginstallationvarygreatlybyarea.TheNationalFireProtectionAssociation,
 Inc,statesinitsNFPA96latestedition(seeNFPApageatthebeginningofthismanual)thatlocalcodesare
 “authorityhavingjurisdiction”whenitcomestorequirementsforinstallationofequipment.Therefore,
 installationshouldcomplywithalllocalcodes.
6. Foryourprotectionwerecommendthataqualiedelectricianinstallthisgriddle.Theyshouldbe
 familiarwithelectricalinstallationsandallelectricalcodes.
7. Properconnectionsandpowersupplyareessentialforefcientperformance.
8. Theexternalwiringshouldbeinconduitoranapprovedtypeofexiblecablesuitableforoperationat
 temperatureindicatedattheconduithole,andinapropersizetocarrytheload.
9. Thesupplycircuitshouldbeproperlyfusedandequippedwithameansofdisconnecting,asrequiredbythe
 localelectricalcode.Forgriddlewithplugsandleadsset,simplyprovideasuitablepowerpoint
 andconnect.
ThisequipmentgetsEXTREMELYHOTsomakesureallammable/combustible
materialsaresetawayfromthisequipment.
Feet
InstallfeetbyscrewingeachfootintothethreadedopeningsonthebottomoftheGriddle.Failuretouse
feetwillvoidwarrantyandcouldcauseunsafeconditions.
Leveling
Levelunitbyadjustingthefourfeetandtightensecurely.Theadjustablefeethaveanadjustmentofoneinchfor
lineupwithotherGlobecountertoplines.Checkthefeetevery60daystoensuretheyaretight.
Assembly
Takethecatchtrayandslideintotherunnersbelowtheelementsandplaceintotherack.Onceinposition,the
catchtraywillcatchanyfoodproductcrumbs,greaseordrippings.
COMMISSIONING:
CommissioningofyournewGriddleisoftheutmostimportance.Commissioningisthethoroughand
methodicaltestingoftheequipment,subsystems,andsystemstoensurethatthenalproductfunctionsproperly
andsafelyattheworksite.Byidentifyinganypotentialproblems(i.e.:Equipmentlocation,ventilation,localre/
electricalcodes,installation,operatortrainingandcertication)priortoequipmentbeingplacedintoservice,costly
outagesandpotentialdamagesmaybeavoided.
SAFETY ALWAYS.

Page8
Safeguards & Safety Instructions
TO AVOID SERIOUS PERSONAL INJURY:
• DO NOToperatethegriddlebeforereadingtheinstructionmanualrst.
• ALWAYSdisconnectorunplugelectricalpowerbeforecleaning,servicingoradjustinganypartsor
 attachments.
• NEVERbypass,alter,modifyorattachanyunauthorizedpartstothisequipment.
 Doingsomaycreatehazardsandwillvoidwarranty.
• NEVER operategriddlewithadamagedpowercordorplug.
• NEVER leavethegriddleonovernightorforprolongedperiodsofnon-use.
• NEVER usethegriddleasaheatingsourceforyourkitchen,space,orroom.
• ALWAYSkeephands,hairandclothingawayheatingelements.
IMPORTANT SAFEGUARDS & SAFETY INSTRUCTIONS 
Whenusingelectricalfoodequipment,basicsafetyprecautionsshouldalwaysbe
followed,includingthefollowing:
• Donottouchhotsurfaces.Usehandlesorknobs.
• Toprotectagainstriskofelectricalshock,donotputinwater,dishmachineorliquid.
• Neverdirectlytouchtheheatingelementswhilethegriddleison.
• Unplugfrompoweroutletwhennotinuse,beforeputtingonortakingoffparts,andbeforecleaning.
• Donotoperateanyequipmentwithadamagedcordorplugoraftertheappliancemalfunctionsoris
 droppedordamagedinanymanner.Callforservice.
• Theuseofattachmentsnotrecommendedorsoldbythemanufacturermaycausere,electricalshock
 orinjury.
• Donotuseoutdoors.
• Donotletpowercordortheextensioncordhangoveredgeoftableorcounterortouchhotsurfaces.
• Donotplaceonornearahotgasorelectricburner,orinaheatedoven.
• Donotusethisequipmentforanyuseotherthantheuseintendedbythemanufacturer.
• Donotyankonanycordtodisconnect.
• Neverplugequipmentinwherewateroodsthearea.
• Placetheapplianceonarm,stablesurface.
• TheGlobegriddledoesnotcontainanyuser-serviceableparts.Globedealersorrecommended
 qualiedtechniciansshouldcarryoutrepairs.Donotremoveanycomponentsorservice
 panelsonthisproduct.
• Globetakeseverycaretoensurethatallproductsaresafe.Steelcuttingproceduresusedtomanufacture
 theseitemsresultinsharpedges.Thesesharpedgesareremovedtothebestofourability;however,we 
 insisttheoperatortakecarewhenincontactwiththispieceofequipment.
• Duringoperationthegriddlereacheshightemperatures,inturn,heatinganystainlesssteelsurfaces.
 Takeextremecarewhenoperating.
• Switchoffpowertoanddisconnectfromthemain/plugfromwallforcleaning.
• Allowthegriddletocooldownafteruseandbeforedismantlingforcleaning;theunitwillbetoohotto
 handleimmediatelyafteruse.
• TheGlobegriddleisequippedforthevoltageindicatedonthenameplatemountedontherearof
 theunit.Thisgriddleisdesignedforuseonalternatingcurrent(AC)only.

Page9
Operating Instructions
Operating the Griddle
Beforeoperatinggriddle,itshouldbecheckedtoseethatitissittinglevel.Adjustthefeettolevelthegriddle.Be
surethecatchtrayhasbeenassembledcorrectly.Pleaseseediagramgure9-1.
NOTE: Upon rst use, griddle may produce a metal-burning smell.
This is normal and smell will regress with use.
Wipe all petrulium jelly from the surface before use.
Season the surface:
1.Cleanthegriddlesurfacethoroughly.Afterthegriddlehasbeenthoroughly
cleaned,itshouldbeseasonedtopreventfoodfromsticking.Beforeusing,and
aftereachthoroughscouring,seasonthegriddlebyheatingthesurface
inthefollowingmanner:
2.Turnonthegriddlebydialing/adjustthetemperaturecontroldialfromOffto350°F
3.Usingacleancloth(notaspatula)spreadathicklmofcookingoilorfatoverthegriddlecookingsurface.
Thislmshouldremainonthehotgriddlefor30minutes.
4.Removetheexcessfatandwipeclean.(CAUTION-thegriddlesurfacewillbeHOT)
5.Applyanotherlmofcookingoiloverthehotcookingsurfaceforanother30minutesandagainremovethe
excessfatandwipeclean.Thegriddlesurfacewillbereadytouse.
EVEN WITH CAREFUL SEASONING, FOOD MAY STICK TO THE GRIDDLE COOKING SURFACE UNTIL THE
GRIDDLE PLATE IS “BROKEN IN”.
Temperature Control
Thetemperatureisthermostaticallycontrolled.Besurethetemperaturedialisturnedandadjustedtothedesired
setting.Thesetpointofeachthermostatismarkedonthefrontpanelwitha
–inthe9o’clockposition.Yourgriddleisequippedwithonethermostatpervariouscookingserviceinterval.
Forthe24”griddle/36”griddle/48”griddle-every12”,forthe16”griddle-every16”.
Cooking
Turnthetemperaturedialtothedesiredtemperature.Afterashortpre-heatingperiod,thethermostatwill
automaticallymaintaintheselectedtemperature.Whenthesettemperatureisreached,thesignallightwillgooff.
Fig.9-1

Page10
• ALWAYSunplugordisconnectthemainpowertothegriddlebeforecleaning.
• DO NOTuseanycleaninguidsthatcanbeharmfultohumans.
• DO NOThosedown,immerseorpressurewashanypartofthegriddle,excludingthecatchtray.
• NEVERuseascrubberpad,steelwoolorabrasivematerialtocleanthegriddle.
ALWAYS DISCONNECT OR UNPLUG THE ELECTRICAL POWER FROM THE GRIDDLE BEFORE
CLEANING.
RECOMMENDED CLEANING
IttakesverylittletimeandefforttokeeptheGriddleattractiveandperformingattopefciency.Ifgreaseis
permittedtoaccumulate,itwillformagummycakeandthencarbonizeintoahardsubstancethatisextremely
difculttoremove.Topreventthiscondition,pleasefollowthecleaningstepsbelow:
PART REQUIREDACTION FREQUENCY
Scraping Scrapethegriddlewithascraperorexiblespatulatoremoveexcess
fatandfood.Acatchtrayisprovidedforthescrapings.
Ifthereisanaccumulationofburnedfatandfood,thegriddleshouldbe
thoroughlyscouredandre-seasoned.
Usepumiceorgriddlestone,whilethegriddleiswarm,toremove
excessfatandfood.Do not use steel wool because of the danger of
steel slivers getting into the food.
AfterEachUse
Body Useacleanclothandanon-abrasivecleanertocleanthestainless
steelbodyofthegriddle.
Wipethepolishedareaswithasoftcloth.
Daily
Controls Unitshouldbeturnedoffwhennotinuse.
Itisrecommendedthattheunitbedisconnectedfromthepowersupply
byshuttingoffpowerdisconnectswitch.
Useacleanclothtowipedowncontrolsandknobs
Daily
Catchtray Oncetheunithascooled,removethecatchtrayformtheunitand
discardthewaste,debrisandcrumbs.
CAUTION:Ifthegreasedrawerispermittedtolltoohigh,theexcess
greasewillrunoutoftheoverowholeatthefrontofthedrawer.
Thedrawerisremovedbypullingforward.
USECAUTIONWHENFILLEDWITHHOTGREASE!
perUse
or
atleastDaily
Cleaning Instructions

Page11
Troubleshooting
ISSUE CAUSE SOLUTION
Griddlenotworking Powersupply Checkpowersource
Powerswitchhasnotbeenturned
on
Checktheunitiscorrectly
pluggedinandturnedon
Plug/cord,setorexternalwiringis
damaged
Callforservice
Internalwiringfault Callforservice
Indicatorlightison,butunitisnot
heatingup
Faultyelements Callforservice
Operationofthermostat
Allthermostatsarenotturnedon
Ensurethermostatissetcorrectly
andensurethatdialisnot
spinningonthethermostat,giving
thewrongreading
Faultythermostat Callforservice
Indicatorlightisnoton,butthe
unitISheatingup
Theindicatorbulbhasburnedout Callforservice.Replacethe
indicatorlight
Theunithasnotbeenturnedon Turnonandadjustthesettings
Cookingsurfaceisheatingup
slowly
Carbonbuildup Ensurethattheplatesarekept
cleanandfreefromcarbonbuild
up/debris
Thermostatsetting Ensurethermostatissetcorrectly
andensurethatdialisnot
spinningonthethermostat,giving
thewrongreading
Faultyelement(s) Callforservice
Foodsticking Carbonbuildup Ensurethattheplatesarekept
cleanandfreefromcarbonbuild
up/debris
Notseasoned Seasongrill,seecleaningand
maintenance
Ifproblemspersistandtheassignedsolutiondoesnotremedytheissue,pleasecallourGlobeService
Departmentat:866-299-8625.

Page12
Limited Warranty
GlobeFoodEquipmentCompany(“GFE”)warrantstotheoriginalpurchaserofnewequipmentthatsaidequipment,
wheninstalledinaccordancewithourinstructionswithinNorthAmericaandsubjectedtonormaluse,isfreefrom
defectsinmaterialorworkmanshipforaperiodof1year.Thelaborwarrantyisoneyearfromoriginalinstallation
or 18 months from actual factory shipment date which ever date occurs rst. Warranty includes onsite service
callswithin60milesofanauthorizedservicecompany.Enduserisresponsibleforallextratravelandmileageat
prevailingrates.
THIS WARRANTY IS IN LIEU OFALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED.  GFE
EXPRESSLYDISCLAIMSANYIMPLIEDWARRANTYOFMERCHANTABILITYOREXPRESSEDORIMPLIED
WARRANTYOFFITNESSFORAPARTICULARPURPOSE.
GFE’SOBLIGATIONANDLIABILITYUNDERTHISWARRANTYISEXPRESSLYLIMITEDTOREPAIRINGAND
REPLACINGEQUIPMENTWHICHPROVESTOBE DEFECTIVE IN MATERIALOR WORKMANSHIPWITHIN
THEAPPLICABLEWARRANTYPERIOD.AllrepairspursuanttothisWarrantywillbeperformedbyanAuthorized
DesignatedGFEServiceLocationduringnormalworkinghours.Thiswarrantydoesnotcoverservicesperformed
at overtime or premium labor rates. End user is responsible for the difference between normal service rates
andpremium service rates. IN NO EVENT SHALLGFE BE LIABLE FOR INCIDENTAL ORCONSEQUENTIAL
DAMAGES TO BUYER ORANYTHIRD PARTY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY,
PERSONALINJURY,LOSSOFBUSINESSORPROFITSOROTHERECONOMICLOSSES,ORSTATUTORY
OREXEMPLARYDAMAGES,WHETHERINNEGLIGENCE,WARRANTY,STRICTLIABILITY,OROTHERWISE.
Thiswarrantyisgivenonlytotherstpurchaserfromaretaildealer.Nowarrantyisgiventosubsequenttransferees.
Warrantydoesnotcoverproductfailurescausedby:failuretomaintain,neglect,abuse,damageduetoexcess
water,re,normalwear,impropersetupanduse.Periodicmaintenance,notcovered.
Thiswarrantyisnotinforceuntilsuchtimeasaproperlycompletedandsignedinstallation/warrantyregistrationor
anonlineregistrationformhasbeenreceivedbyGFEwithin30daysfromthedateofinstallation.Registeronline
atwww.globeslicers.com/warranty.asp.
Proofofpurchaseisrequiredtoextendwarrantymorethan1yearfromdateofshipmentfromthefactory.
THEFOREGOING WARRANTY PROVISIONSAREACOMPLETEAND EXCLUSIVE STATEMENTBETWEEN
THEBUYERANDSELLER.GFENEITHERASSUMESNORAUTHORIZESANYPERSONSTOASSUMEFOR
ITANYOTHEROBLIGATIONORLIABILITYINCONNECTIONWITHSAIDEQUIPMENT.
Exampleofitemsnotcoveredunderwarranty,butnotlimitedtojusttheseitems:
 1. ActsofGod,re,waterdamage,burglary,accident,theft.
 2. Freightdamage.
 3. Improperinstallationoralterationofequipment.
 4. Useofgenericoraftermarketparts.
 5. RepairsmadebyanyoneotherthanaGFEdesignatedservicer.
 6. Lubrication.
 7. Expendablewearparts,adjustablefeet,blownfuses,lamps,etc.
 8. Cleaningofequipment.
 9. Misuseorabuse.