GMC Tech 2 User manual

Tech 2 User’s Guide
©2005 GM Service and Parts Operations
CONTENTS
I. Introduction
II. Care & Cleaning
III. Getting Started
IV. Power Supply
V. Adapters
VI. Troubleshooting
VII. Software
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2005 Tech 2 User’s Guide i
Tech 2 User’s Guide
The Tech 2 User’s Guide provides a comprehensive overview of the Tech 2 scan tool.
Everything contained in this manual is based on the latest product information available at the time of
publication. The right is reserved to make changes at any time without notice.
No part of this publication may be reproduced, stored in any retrieval system, or transmitted in any form
by any means, including but not limited to electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of GM Service and Parts Operations. This includes all text, tables,
illustrations, and charts.
Requests for permission should be sent to:
General Motors Corporation
Service and Parts Operations
Product Engineering
37350 Ecorse Road
Romulus, MI 48174-1376
U.S.A.
© 2005 GM Service and Parts Operations. Made in the U.S.A. All rights reserved.
® Tech 2 is a registered trademark of General Motors Corporation.
Service and Parts Operations
GM
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2005 Tech 2 User’s Guide ii
Customer Support Overview
To obtain assistance with a question or problem concerning the operation of your Techline product and its
attached products, or to arrange for warranty and non-warranty repairs, telephone the GM-Techline
Customer Support Center. To order replacement parts, contact GM Dealer Equipment or your customer
support representative for GM-Techline.
Before Calling
Before making a call to the Customer Support Center or GM Dealer Equipment, be sure to have the
following information ready:
• Dealership name, address and dealer code number
• Serial number of equipment or tool
• Name, part number, and quantity of the item to be requested
• Telephone number where the technician may be reached
Prepare a brief description of the problem:
• Tell when the problem occurred
• List any error codes displayed
• Tell what accessories were being used when the problem occurred, and vehicle information
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2005 Tech 2 User’s Guide iii
Making the Call
The GM Service and Parts Operations Techline Customer Support Center telephone lines operate from
8:00 a.m. to 8:00 p.m. (Eastern Standard Time) Monday to Friday.
In the United States and Canada to contact Customer Support, dial:
• English: 1-800-828-6860 (option 1) or 1-888-337-1010 (option 3)
• French: 1-800-503-3222
• Spanish: 1-248-265-0840 (option 2)
• Fax line: 1-248-265-9327*
To call GM Dealer Equipment, dial 1-800-GM-TOOLS (1-800-468-6657).
International customers can send questions or comments by fax, (U.S. country code) 248-265-9327, or
use the following telephone numbers:
Latin America 1-248-265-0840 Asia Pacific 045-562-4483
Europe 41-41-766-2940 Australia 613-9544-6222
A GM-Techline Customer Support representative will come on the line or respond by fax to answer
questions, make suggestions, and take repair and parts orders. To make sure every problem is resolved to
the satisfaction of the caller, the GM-Techline Customer Support representative will record each problem,
question, or suggestion into a special problem tracking system. Any problems that cannot be resolved over
the phone will be directed to the appropriate group for resolution.
* You may also send a GM-Techline Product Assistance fax form to the Customer Support Center.
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2005 Tech 2 User’s Guide iv
Declaration of Conformity
According to ISO/IEC Guide and EN 45014,
Manufacturer’s Name: Vetronix Corp.
Manufacturer’s Address: 2030 Alameda Padre Serra
Santa Barbara, CA 93103
declares that the product,
Product Name: Tech 2
Model Number(s): Z1090A
Product Options: ALL
conforms to the following product specifications:
Safety: IEC 1010-1: 1990 + A1 / EN 61010-1: 1993
EMC: CISPR 11: 1990 / EN 55011 1991 - Class A
EN 50082-1: 1992
IEC 801-2: 1991 / prEN 55024-2 1992 - 3kV CD, 8kV AD
IEC 801-3: 1984 / prEN 55024-3 1991 - 3V/m
IEC 801-4: 1988 / prEN 55024-4 1992 - 0.5kV
Signal Lines. 1kV Power Lines
Supplementary Information
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the
EMC Directive 89/336/EEC.
Location: Santa Barbara, California
Date: 3 / 19 / 01
QA Manager: David Parker, Product Regulations
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2005 Tech 2 User’s Guide v
Software License Agreement
Please read this license agreement carefully before proceeding to operate the equipment. Rights to the
software are offered only on the condition that the customer agrees to all terms and conditions of the
license agreement. Proceeding to operate the equipment indicates your acceptance of these terms and
conditions:
1. USE: Customer may use the software only on the computer system on which it was originally installed. Customer may not reverse
assemble or decompile software unless authorized by law.
2. OWNERSHIP: Customer agrees that it does not have any title or ownership of the software, other than ownership of the physical
media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright
notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or
violation of this agreement.
3. TERMINATION: General Motors may terminate this software license for failure to comply with any of these terms provided GM has
requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
Limited Warranty
SOFTWARE: Vetronix warrants for a period of ninety (90) days from the date of purchase that the Vetronix software product
will execute its programming instructions when properly installed. Vetronix does not warrant that the operations of the
Vetronix software will be uninterrupted or error free. In the event that this Vetronix software product fails to execute its
programming instructions during the warranty period, the remedy shall be a replacement of such software product.
LIMITATION OF WARRANTY: Vetronix makes no other express warranty, whether written or oral with respect to this product.
Any implied warranty of merchantability or fitness for or a particular purpose is limited to the 90-day duration of this written
warranty. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitations or
exclusion may not apply to you.
EXCLUSIVE REMEDIES: The remedies provided above are Customer’s sole and exclusive remedies. In no event shall
Vetronix be liable for any direct, indirect, special, incidental or consequential damages (including lost profit) whether based
on warranty, contract, tort or any other legal theory.
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INTRODUCTION
2005 Tech 2 User’s Guide I - 1
Using This Manual
To increase their effectiveness with the Tech 2, users should familiarize themselves with the format and
information contained in this guide.
Vehicle System Familiarity
While the Tech 2 is a powerful tool, it cannot replace knowledge and skill. To obtain maximum benefit from
the Tech 2, service technicians must have a complete understanding of vehicle systems.
When using the Tech 2 to diagnose a vehicle, it is recommended that service technicians also refer to the
service manual and the latest service bulletins.
Disclaimer
The Tech 2 is designed for use by trained service personnel only. It has been developed for the sole
purpose of diagnosing and repairing automotive systems with electronic controls and interfaces.
Every attempt has been made to provide complete and accurate technical information based on factory
service information available at the time of publication. However, the right is reserved to make changes at
any time without notice.
IMPORTANT
Tech 2 figures and illustrations are hyperlinked to the text of this manual. To view a figure, simply click
on its description, which is shown in blue text. After viewing the figure, click on the rainbow-colored
arrow at the lower left-hand corner of the screen to return to your place in the manual.
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INTRODUCTION
2005 Tech 2 User’s Guide I - 2
Things You Should Know
CAUTION: EXHAUST GAS
When performing any checks with the engine running in an enclosed space such as a garage, ensure proper
ventilation. Never inhale exhaust gases; they contain carbon monoxide—a colorless, odorless, extremely dangerous
gas that can cause unconsciousness or death.
CAUTION: PARKING BRAKE
To help avoid personal injury, always set the parking brake securely and block the drive wheels before performing
any checks or repairs on the vehicle.
CAUTION: SPARKS
The Tech 2 uses parts that can produce arcs or sparks. When used in a garage environment, the Tech 2 must be
located not less than 18 inches (460 mm) above the floor.
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INTRODUCTION
2005 Tech 2 User’s Guide I - 3
NOTICE
• DO NOT clasp battery clamps together when connected simultaneously to the vehicle’s 12 volt
cigarette lighter or power supply. Reverse polarity in the vehicle’s cigarette lighter may be present.
Damage could occur to the Tech 2 or to the vehicle.
• If power is applied to the Tech 2 and the display remains blank, reverse polarity in the cigarette
lighter may be present. Damage to the Tech 2 could occur. DO NOT connect the DLC cable to the
vehicle. Verify that the center contact of the vehicle’s cigarette lighter has +12 volts and that the outer
contact is grounded.
• Turn off the power before inserting or removing the PCMCIA card. Continual removal and reinsertion
of this card is not recommended.
• Align all cards and components carefully before inserting them into the Tech 2.
• Make sure all cables and adapters are firmly connected before starting to use the Tech 2.
• Always read the instructions completely before attempting a new procedure.
• The RS-232 and RS-485 ports must not be connected to a direct phone line as the Tech 2 was not
designed for this method of communication.
• Do not place the Tech 2 so that the tilt stand can make contact with the vehicle battery terminal as
this could short out the battery.
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INTRODUCTION
2005 Tech 2 User’s Guide I - 4
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in
accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference’s in which case the
user will be required to correct the interference at his or her own expense.
VDE Certification (for European Use)
This equipment complies with the requirements of VDE 0871/6.78. Improper use or maintenance neglect
may cause unacceptable radio or TV interference.
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