Gogo P49159-002 User manual

Gogo Cloudport
Installation Manual
Installation Manual D32054
Revision A, February 2020
Gogo Business Aviation
105 Edgeview Drive, Suite 300
Broomfield, CO 80021
United States of America
Distribution Statement: This publication is for the Gogo Cloudport product only and is to be used by
Customers and authorized Gogo Business Aviation agents only.
Generated From: Gogo LLC CMDB Lifecycle: Production Status Date: 02/12/2020
Number: D32054 Rev: A Status: Released

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Gogo Business Aviation confidential and proprietary D32054-A, February 2020
PROPRIETARY NOTICE
This document and the information disclosed herein are proprietary data of Gogo Business Aviation. Neither
this document nor the information contained herein shall be used, reproduced, or disclosed to others without
prior written authorization of Gogo Business Aviation, except to the extent required for installation of
recipient’s equipment.
Notice
Freedom of Information Act (5 USC 552) and Disclosure of
Confidential Information Generally (18 USC 1905)
Gogo Business Aviation is furnishing this document in confidence. The information disclosed here falls
within exemption (b)(4) of USC 552 and the prohibitions of 18 USC 1905. For further information, please
contact:
Gogo Business Aviation
105 Edgeview Drive, Suite 300
Broomfield, CO 80021
Telephone: [phone]
© 2020 Gogo Business Aviation
All Rights Reserved
Information in this document is subject to change without notice and does not represent a commitment on
the part of Gogo Business Aviation.
By installing the Gogo Cloudport unit, the aircraft owner is authorizing Gogo content to be transferred via
the aircraft owner’s internet connection. Additional data rates may apply for internet charges related to the
Cloudport connection which will be at the aircraft owner’s expense.
Trademark Acknowledgements
Trademarks and service marks owned by third parties are the property of their respective owners.
Generated From: Gogo LLC CMDB Lifecycle: Production Status Date: 02/12/2020
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Gogo Business Aviation confidential and proprietary D32054-A, February 2020
TABLE OF CONTENTS
Subject Page
PROPRIETARY NOTICE.............................................................................................................................. 2
TABLE OF CONTENTS ............................................................................................................................... 3
LIST OF FIGURES ....................................................................................................................................... 4
1.0 INTRODUCTION........................................................................................................................... 5
1.1. General ......................................................................................................................................... 5
1.2. List of Abbreviations and Acronyms ........................................................................................ 6
1.3. List of Related Publications ....................................................................................................... 6
2.0 DESCRIPTION AND OPERATION .............................................................................................. 7
2.1. Introduction and Overview......................................................................................................... 7
3.0 SYSTEM SPECIFICATIONS ........................................................................................................ 9
3.1. Technical Specifications ............................................................................................................ 9
4.0 INSTALLATION AND CONFIGURATION ................................................................................. 10
4.1. Cloudport Location Selection .................................................................................................. 10
4.2. Cloudport Antenna Orientation ............................................................................................... 11
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Gogo Business Aviation confidential and proprietary D32054-A, February 2020
LIST OF FIGURES
Figure Title Page
Figure 2.1. Gogo Cloudport Block Diagram ........................................................................................ 7
Figure 2.2. Cloudport Installation Schematic ...................................................................................... 8
Figure 4.1. Example RF Coverage in 25,000 Square Foot Hangar .................................................. 10
Figure 4.2. Cloudport Antenna Coverage Pattern............................................................................. 11
Figure 4.3. Cloudport Antennas Positioned to Cover a Single Area............................................... 11
Figure 4.4. Cloudport Antennas Positioned to Cover a Wider Area ............................................... 12
Figure 4.5. Cloudport Power and WAN Ports .................................................................................... 13
Figure 4.6. Cloudport Status Page ..................................................................................................... 15
Figure 4.7. System Settings Page....................................................................................................... 16
Figure 4.8. UCS Network Configuration Page ................................................................................... 17
Figure 4.9. AVANCE/SCS Wi-Fi Radios Page .................................................................................... 18
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Introduction,Section 1 Page 5 of 18
Gogo Business Aviation confidential and proprietary D32054-A, February 2020
1.0 INTRODUCTION
1.1. General
This document describes installation and setup for the Gogo Cloudport. The Cloudport is a device that
downloads and stores digital content from the Gogo Cloud Service, then feeds that content wirelessly to
Gogo AVANCE, SCS, and UCS-equipped aircraft parked nearby. Refer to Figure 2.1 for a block diagram.
General Installation Notes
•Cloudport SHOULD NOT be installed on an aircraft and is NOT airworthy.
•Cloudport requires a dedicated ethernet wired guest network.
•Cloudport is NOT weatherproof and must be installed indoors in a location not exposed to water.
•Cloudport operating temperature range is 0 to 50 degrees C (32 to 122 degrees F).
Gogo Business Aviation LLC welcomes your comments, suggestions, and corrections concerning this
manual. Please include in your correspondence the publication number, equipment part number, page or
figure number, and a brief description of any problem or consideration you noted. Please send your
comments to:
Gogo Business Aviation
Sales Engineering Technical Publications
105 Edgeview Drive, Suite 300
Broomfield, Colorado 80021
[e-mail]
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Introduction,Section 1 Page 6 of 18
Gogo Business Aviation confidential and proprietary D32054-A, February 2020
1.2. List of Abbreviations and Acronyms
A
Ampere
IP
Internet Protocol
AC
Advisory Circular
LBT
L Band Transceiver
ACARS
Aircraft Communication Addressing and
Reporting System
mA milliampere = .001 of an ampere
AFIS
Airborne Flight Information System
MHz
Megahertz
AWG
American Wire Gauge
MIL
Military
CFR
Code of Federal Regulations
milliohm
milliohm = .001 of an ohm
CMU
Communications Management Unit
MU
Management Unit
CPDLC
Controller Pilot Datalink Communications
mV
millivolt = .001 of a volt
dB Decibel OOOI Out-away from gate, off-wheels-up, on-landed,
in-stopped at gate
DC
Direct Current
P/N
Part Number
DER
Designated Engineering Representative
RF
Radio Frequency
DHCP
Dynamic Host Configuration Protocol
RIU
Radio Interface Unit
DITS
Digital Information Transfer System
RMA
Return Material Authorization
DSP
Datalink Service Providers
RS-232
Serial binary data interconnection
DMU
Data Management Unit
RTCA
Radio Technical Communications Association
FAA
Federal Aviation Administration
SAE
Society of Automotive Engineers
FAR
Federal Aviation Regulation
SATCOM
Satellite Communications
FANS
Future Air Navigation System
SBD
Short Burst Data
FCC
Federal Communications Commission
SDU
Satellite Data Unit
FOI
FANS Over Iridium
S/N
Serial Number
GHz
Gigahertz
STC
Supplemental Type Certificate
GUI
Graphical User Interface
TCP
Transmission Control Protocol
ICD
Interface Control Drawing
V
Volts
IPC
The Institute for Interconnecting and
Packaging Electronic Circuits
VDC Volts Direct Current
IMEI
International Mobile Equipment Identifier
VHF
Very High Frequency
1.3. List of Related Publications
Publication Publication Number
Smart Cabin System (SCS) GIGM Gogo Business Aviation D24732
Gogo AVANCE L3 Installation Manual Gogo Business Aviation D24733
Gogo AVANCE L5i and L5 GIGM Gogo Business Aviation D24734
UCS Installation Manual Gogo Business Aviation D17000
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Number: D32054 Rev: A Status: Released

Description and Operation, Section 2Page 7of 18
Gogo Business Aviation confidential and proprietary D32054-A, February 2020
2.0 DESCRIPTION AND OPERATION
2.1. Introduction and Overview
The Cloudport connects wirelessly to Gogo Business Aviation products to provide a secure link to the Gogo
Cloud service. See Figure 2.1.
The Cloudport is compatible with the following Gogo BA products:
•SCS with Software Version 3.0 or later that has FBO/Gogo Cloud Functionality enabled.
•L3 with Software Version 3.0 or later that has FBO/Gogo Cloud Functionality enabled.
•L5i/L5 with Software Version 3.0 or later that has FBO/Gogo Cloud Functionality enabled.
•UCS with Software Version 4.4 or later that has FBO Functionality enabled.
Cloudport can be installed in hangars equipped with AC power and direct access to the internet (a dedicated
ethernet wired guest network). Cloudport can be mounted on a wall, a ceiling, or a flat surface such as a
table. For best performance, install Cloudport in a hangar with direct line of sight to the aircraft to be
serviced. If multiple aircraft are to be serviced by this device, install Cloudport high enough that all aircraft
to be serviced maintain a direct line of sight to Cloudport.
The Cloudport package contains the following:
1. Cloudport
2. Wall mounting bracket and hardware
3. Level IV power adapter DC 12V, 8.33 A, 100W
4. Ethernet cable
5. Antennas
Figure 2.1. Gogo Cloudport Block Diagram
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Number: D32054 Rev: A Status: Released

Description and Operation, Section 2Page 8of 18
Gogo Business Aviation confidential and proprietary D32054-A, February 2020
Figure 2.2. Cloudport Installation Schematic
Generated From: Gogo LLC CMDB Lifecycle: Production Status Date: 02/12/2020
Number: D32054 Rev: A Status: Released

Description and Operation, Section 2Page 9of 18
Gogo Business Aviation confidential and proprietary D32054-A, February 2020
3.0 SYSTEM SPECIFICATIONS
3.1. Technical Specifications
Cloudport Part Number ..........................P49159-002
Dimensions…………………………………7.95” L × 7.75” W × 3.12” H
Weight………………………………………7.45 lbs. (3.38 kg)
Power Requirements………...……………100/240 VAC
Temperature (operational)…………………0°C to +50°C (32 to 122 degrees F)
Generated From: Gogo LLC CMDB Lifecycle: Production Status Date: 02/12/2020
Number: D32054 Rev: A Status: Released

Description and Operation, Section 2Page 10 of 18
Gogo Business Aviation confidential and proprietary D32054-A, February 2020
4.0 INSTALLATION AND CONFIGURATION
4.1. Cloudport Location Selection
Install Cloudport in a place where rain or harsh environments will not be present. Do not install Cloudport
in a completely sealed chamber, as the device requires ambient air movement for cooling. Cloudport’s
operating temperature range is 0 to 50 degrees C (32 to 122 degrees F).
Cloudport should be installed in a location near where the aircraft will be parked.
An Ethernet cable is provided with the product. If a longer cable is required, use Category 5 Ethernet cable
or better. The Ethernet cable connecting Cloudport to the internet access point must not exceed 300 feet.
To help installers select an optimal location for installation, Gogo has mapped signal strength according to
equipment location within a typical 25,000 square foot hangar. Refer to Figure 4.1.
Refer to the example signal strength map below when selecting a location to install Cloudport. The darker
green shaded areas represent stronger signal strength. Locate Cloudport to maximize signal strength at
aircraft to be serviced. Make sure aircraft maintains line of sight to Cloudport.
Figure 4.1. Example RF Coverage in 25,000 Square Foot Hangar
Generated From: Gogo LLC CMDB Lifecycle: Production Status Date: 02/12/2020
Number: D32054 Rev: A Status: Released