gold GMT ALTO 2 User manual

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ALTO 2
Talking Mobile Phone
User Guide
for Firmware V51
Please retain this user guide for future reference.
The document has the version V51_EN40, dated October 2015
This user guide is available in English, German and French on our website:
www.goldgmt.com
This user guide is modelled after a guide prepared by the Royal National
Institute for the Blind (RNIB) in the United Kingdom and Odin Mobile in the
USA.
Thanks to the RNIB and Odin Mobile for granting permission to use their
versions of the user guide as the basis for major parts of this user guide.

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Contents
1General Description.............................................................................................6
1.1 Equipment Included with Your Purchase..........................................................6
1.2 Orientation........................................................................................................7
1.2.1 Front...........................................................................................................7
1.2.2 Right Edge..................................................................................................7
1.2.3 Left Edge ....................................................................................................8
1.2.4 Bottom Edge...............................................................................................8
1.2.5 Back............................................................................................................8
1.2.6 Display Screen............................................................................................9
1.2.7 Keypad .....................................................................................................11
2Getting Started...................................................................................................13
2.1 Fitting the SIM Card and Battery ....................................................................13
2.1.1 Removing the Battery Cover.....................................................................13
2.1.2 Inserting/Replacing Batteries....................................................................13
2.1.3 Removing the Battery ...............................................................................13
2.1.4 Inserting/Removing the SIM Card.............................................................14
2.1.5 Fitting the Battery Cover ...........................................................................14
2.2 Charging the Battery and Battery Level Status...............................................15
2.2.1 Setup of Desk Charging............................................................................15
2.2.2 Desk Charging..........................................................................................15
2.2.3 Direct Phone Charging..............................................................................16
2.3 Turning the Phone On and Off .......................................................................17
3Basic Functions.................................................................................................18
3.1 Making a Call .................................................................................................18
3.2 Taking a Call..................................................................................................18
3.3 Ending a Call..................................................................................................19
3.4 Hands-Free/Loudspeaker Phone....................................................................19
3.5 Sound settings ...............................................................................................19
3.5.1 Ringtones..................................................................................................19
3.5.2 Volume .....................................................................................................19
3.5.3 Voice Guide..............................................................................................20
3.5.4 Mute/Unmute Voice Guide........................................................................20
3.5.5 Mute/Unmute Ringtone.............................................................................20
3.5.6 Vibration....................................................................................................21

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4Extended Functions and Settings ....................................................................22
4.1 Phone Menu...................................................................................................22
4.1.1 Menu Navigation.......................................................................................22
4.1.2 Top-Level Items........................................................................................22
4.1.3 Menu Structure.........................................................................................23
4.2 Call Log..........................................................................................................23
4.3 Contacts/Phone Book.....................................................................................24
4.3.1 Adding a Contact ......................................................................................24
4.3.2 Phoning a Contact ....................................................................................25
4.3.3 Editing and Deleting a Contact..................................................................26
4.4 Text Messaging..............................................................................................27
4.4.1 Reading a Text Message..........................................................................27
4.4.2 Writing and Sending a Text Message .......................................................28
4.4.3 Managing the Inbox ..................................................................................29
4.4.4 Managing the Outbox................................................................................29
4.4.5 Adding a Contact from a Text Message....................................................30
4.5 Settings..........................................................................................................31
4.5.1 Date..........................................................................................................31
4.5.2 Time..........................................................................................................31
4.5.3 Voice Guide..............................................................................................31
4.5.4 Voice Speed .............................................................................................32
4.5.5 Contrast....................................................................................................32
4.5.6 Brightness.................................................................................................32
4.5.7 Language..................................................................................................32
4.5.8 S.O.S........................................................................................................33
4.5.9 Ringtones..................................................................................................34
4.5.10 Vibrate......................................................................................................34
4.5.11 Talking Watch...........................................................................................35
4.6 Alarms............................................................................................................36
4.6.1 Date..........................................................................................................36
4.6.2 Time..........................................................................................................36
4.6.3 Ringtone ...................................................................................................36
4.6.4 Repeat......................................................................................................37
4.6.5 Reminder..................................................................................................37
4.7In-Phone Help................................................................................................37
5Secret Codes......................................................................................................38
6Technical Specifications...................................................................................39
6.1 Certifications ..................................................................................................40

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7Terms and Conditions of Sale ..........................................................................41
7.1 Warranty ........................................................................................................41
8FAQ –Frequently Asked Questions.................................................................42
8.1 Battery/Charger/Autonomy.............................................................................42
8.1.1 What power plugs are included with the phone?.......................................42
8.1.2 Do I need to take the charging stand with me when travelling?.................43
8.1.3 How long does the battery charge last?....................................................43
8.1.4 What is the lifetime of the battery?............................................................43
8.1.5 How do I dispose of my used battery? ......................................................44
8.2 Functions and Features..................................................................................45
8.2.1 Does ALTO support hearing aids?............................................................45
8.2.2 Does ALTO support Bluetooth wireless communication protocol?............45
8.2.3 Does ALTO include a camera?.................................................................45
8.2.4 Does ALTO provide an Internet browser/mobile Internet connection?.......45
8.2.5 Does ALTO support Wi-Fi communications? ............................................45
8.2.6 Does ALTO provide GPS (Global Positioning System)? ...........................45
8.3 Operating System and Firmware....................................................................46
8.3.1 What kind of Operating System does the phone use?...............................46
8.3.2 What is the difference between Firmware and the Operating System?.....46
8.3.3 Do I need to upgrade the firmware?..........................................................46
8.3.4 How can I determine the version of my firmware?.....................................47
8.3.5 How do I upgrade the firmware?...............................................................47
8.3.6 Does ALTO allow over-the-air upgrades to my firmware?.........................47
8.4 Contact Management.....................................................................................48
8.4.1 How many contacts can ALTO hold?........................................................48
8.4.2 Can I manage the contacts on my SIM card? ...........................................48
8.4.3 Can I copy contacts between my phone’s memory and SIM card? ..........48
8.4.4 Does ALTO support the export or import of contact data? ........................48
8.4.5 Can I back up my contact details? ............................................................49
8.4.6 Does ALTO have speed dial?...................................................................49
8.5 SIM Card and Mobile Network Access ...........................................................50
8.5.1 Does ALTO support 3G and 4G networks?...............................................50
8.5.2 Can I unlock the phone/SIM card?............................................................50
8.5.3 Can I activate, deactivate or change the PIN protection of my SIM card?.50
8.5.4 Can I prevent ALTO from roaming?..........................................................50
8.5.5 What kind of SIM card can I use with ALTO?............................................50
8.5.6 Does ALTO support CDMA networks?......................................................51
8.5.7 What format of SIM card is supported by ALTO?......................................51

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8.6 Voice Guide/Text-to-Speech ..........................................................................52
8.6.1 What is Text-to-Speech?...........................................................................52
8.6.2 Does ALTO support voice recognition?.....................................................52
8.6.3 Is it true that ALTO does not speak spaces and deletions?.......................52
8.7 Messaging......................................................................................................53
8.7.1 Does ALTO support text messages (SMS)? .............................................53
8.7.2 Can I send and receive multimedia messages (MMS)? ............................53
8.8 Spare Parts/Accessory...................................................................................54
8.8.1 What accessories are available?...............................................................54
8.8.2 Where can I order spare parts and accessories?......................................54
8.8.3 Can I use third-party headphones?...........................................................54
8.8.4 Can I use third-party USB cables?............................................................54
9Troubleshooting ................................................................................................55
9.1 Phone is not charging or does not power up ..................................................55
9.2 Phone does not speak....................................................................................55
9.3 Text Messages are not saved in Inbox/Outbox...............................................56
9.4 Screen is fully black or fully white...................................................................56
9.5 Keys are not working......................................................................................56
10 Support...............................................................................................................57
10.1 Who will I need to contact?.............................................................................57
10.2 What do I need to provide? ............................................................................57
10.3 What will be covered by warranty?.................................................................57
10.4 What is the cost of service?............................................................................57
10.5 How should I prepare the shipment of my phone?..........................................58
11 Contact...............................................................................................................59
11.1 Where can I send complaints and comments?...............................................59
12 Appendices........................................................................................................60
12.1 Phone Menu - Reference ...............................................................................60

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1 General Description
The slide type mobile phone ALTO provides exceptional readability (big screen, high
contrasts), clear sound (up to 60 dB amplification) and a Voice Guide to help users
with visual impairments when accessing mobile phone functionalities. The internal
keyboard has been tailored for readability and accessibility (bigger, well-separated
keys). An easy access alarm can automatically launch a call to close relatives or
caregivers. ALTO also features improved autonomy together with a simple and robust
cradle for easy docking operation.
ALTO will read to you with its built-in talking features. On-screen information is spoken
and you will also hear your button presses. Scroll through your contact list and hear
the names read out, open a text message and ALTO will read it to you. Writing text
messages is just as easy. As you type, each letter is read aloud. ALTO has a simple
menu and colour-coded buttons. You will also like the number keypad with the large
and well-spaced buttons so you will hit the right button every time.
Using ALTO, you will appreciate
the phone speaking the time, the signal strength and the remaining battery charge
the possibility of choosing either a male or female voice (not available for all
languages)
the announcement of incoming calls with the names stored in the phone book
the possibility of adjusting the speech speed between 85 and 120 percent
the simple menu system and the bold, clear icons allowing you to find what you're
looking for quickly, and
the phone’s compatibility with hearing aids on a rating of M3/T3.
1.1 Equipment Included with Your Purchase
- ALTO mobile phone
- Desk charging stand (also called cradle)
- Rechargeable battery
- USB charging cable
- USB charger and power plug
- Hands-free headphone
- Quick start guide

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1.2 Orientation
This section will assume that you have the phone laid flat on a table with the buttons
closest to you. When you remove the phone from the box, it will be in the closed
position.
1.2.1 Front
When closed, the front face of the phone has five buttons underneath the screen. On
the left is the square green CALL button; on the right is the round red END button.
Between these buttons are the UP/DOWN navigation arrows. Between the navigation
arrows is the small, rectangular blue OKAY button (also called the OK button).
There is Braille underneath the CALL and END buttons; however, it is too small to be
useful.
Directly above the screen in the centre is the handset speaker.
To open the phone and reveal the keypad, slide the top half of the phone away from
you. The number keypad is laid out in the standard four rows of three buttons with the
first row containing one, two and three; the second row has four, five and six; the third
row has seven, eight and nine and the last row has star (the phone refers to the star
button as an asterisk), zero and pound (the phone refers to the pound button as a
hash).
Place the phone into the closed position by simply sliding the top section of the phone
back down over the keypad.
1.2.2 Right Edge
There are three buttons on this edge. From top to bottom they are the following: Multi-
Function button (sometimes also referred to as the Repeat button) and then the
volume rocker buttons, with up at the top and down underneath.
These rocker buttons adjust the volume of the speech (the phone refers to the speech
as Voice Guide). However, while on a call, you will adjust the call volume using the
rocker buttons. There are 6 volume levels.
Please note: If you turn the speech to its minimum volume, the speech features are
turned off and ALTO will no longer speak.

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The Multi-Function button has three different features:
- Repeating the last item spoken, or speaking a text message you are writing.
- Speaking the status of the phone when at the home screen: name of the carrier,
signal strength and battery strength remaining.
- Muting/Unmuting the Voice Guide (also called TTS: Text-to-Speech or, in short,
called speech). To mute the Voice Guide, press and hold the Multi-Function
button on the upper right side for longer than 2 seconds. This will be confirmed
by the phone with an announcement. After the Voice Guide has been muted, the
top line of the LCD screen will show an X to the right of the sound indicator.
Simply press again the Multi-Function button for a few seconds to unmute. The
phone will tell you that it has just unmuted the Voice Guide.
1.2.3 Left Edge
On the left edge near the top of the phone is a small, round hole, which is the
headphone socket. Below this socket, about midway down this edge, under a small
plastic flap, is a USB socket. This can be used for charging, although most people will
find it easier to use the charging stand (the phone refers to the charging stand as the
cradle).
1.2.4 Bottom Edge
On the bottom edge are two small, rectangular recesses. In the centre of each recess
is a metal contact, which is used to charge the phone in conjunction with the charging
stand.
1.2.5 Back
Two-thirds of the back of the phone is made up of the battery compartment cover; the
opening is situated towards the top and is denoted by a recessed area with a tactile
ridge. Above the battery compartment is a thin recess with a metal grill. This is the
loudspeaker cover.

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1.2.6 Display Screen
The home screen has several icons arranged around the screen. Top left is the signal
strength indicator. In the top centre is the text-to-speech indicator. If an X appears next
to the right side of this symbol, the text-to-speech capability is turned off and ALTO will
not speak. On the top right is the battery indicator. The graphic shows a battery made
up of five bars, with five black bars indicating a full battery. As the charge remaining in
the battery decreases, the number of bars will decrease.
The time is displayed in the centre of the screen, and underneath the time is the date.
Above the centre there are one or two lines telling the name of the mobile network.
Depending on your service provider, the phone shows only the name of the network
the phone is currently booked in, or also underneath the name of the service provider
of your SIM card in case you are currently linked to a foreign network.
On the bottom of the screen, you will find words describing the actions of the buttons
directly below the display screen. Those words are called actions and are placed either
to the right or to the left of the bottom line of the screen. The colour of such labels will
correspond with the colour of the button below the screen that causes that action when
pressed. The left label will correspond with either the left or centre button, but never
with the right button. The right label will always correspond with either the right or the
centre button, but never with the left button. The colours of the buttons are as follows:
green for the left square button (referred to as the CALL button), blue for the middle
button (referred to as the OK button) and red for the right round button (referred to as
the END button).
Assuming either the phone is open or the keypad is unlocked (see: “Turning the Phone
On and Off”), along the bottom of the screen you will find the words “Menu”and “Off”in
blue and red, respectively. The blue word “Menu”refers to pressing the blue OK button
in the centre to access the menu. The red word “Off”refers to turning the phone off
with the red button to the right.

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You can use the Voice Guide to vocalize the information displayed on the home screen
by typing the following sequences:
To hear the name of your wireless provider, go to the home screen and type star,
pound, zero, four and pound.
To hear the signal strength, go to the home screen and type star, pound, zero, two and
pound.
To hear the battery level, go to the home screen and type star, pound, zero, one and
pound.
To hear all three at once, simply press the Multi-Function button on the upper right
edge of the phone (when at the home screen).
To hear the date and time, go to the home screen and type star, pound, zero, three
and pound.
Remember that the phone refers to the pound button as hash and the star button as
asterisk.