GOSUNCN GR500 User manual

INDUSTRIAL LTE ROUTER
QUICK START GUIDE
GR500
Website: www.gosuncnwelink.com
E-mail: [e-mail]

GR500
Quick Start Guide
APPLICATION RANGE
Industrial Wireless Router
GR500-U1A
GR500-U1AS
Support GPS

All Rights reserved, No Spreading without GOSUNCN Permission 3
GR500
Quick Start Guide
REVISION HISTORY
VERSION
DATE
DESCRIPTION
V1.0
2018-06-04
First release

All Rights reserved, No Spreading without GOSUNCN Permission 4
GR500
Quick Start Guide
ABOUT THIS DOCUMENT
Reading Note
The symbols below are the reading notes you should pay attention on:
: Warning or Attention
: Note or Remark
NOTE: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades,
troubleshooting tips, and press releases

All Rights reserved, No Spreading without GOSUNCN Permission 5
GR500
Quick Start Guide
CONTACT INFORMATION
Post
Address: 2C, Tower D, Mindray Building, Gao-xin 12 Road South, Hi-tech Industrial Park, Nanshan District, Shenzhen, China
Web
www.gosuncnwelink.com
Phone
[phone]
Note: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips,
and press releases
Besides, GOSUNCN provides various technical support ways to the customers, such as support by phone, website, instant
messaging, E-mail and on-site.

All Rights reserved, No Spreading without GOSUNCN Permission 6
GR500
Quick Start Guide
CONTENTS
APPLICATION RANGE .......................................................................................................................................................2
REVISION HISTORY ...........................................................................................................................................................3
ABOUT THIS DOCUMENT ................................................................................................................................................4
CONTACT INFORMATION................................................................................................................................................5
CONTENTS ..........................................................................................................................................................................6
1. PRODUCT INTRODUCTION .........................................................................................................................................7
2. PACKING LIST ................................................................................................................................................................7
3. BEFORE INSTALLATION................................................................................................................................................8
3.1. GR500 PRODUCT EXTERIOR VIEW ........................................................................................................................................................ 8
3.2. INDICATOR LIGHT DESCRIPTION............................................................................................................................................................. 8
3.3. PC CONNECTION .................................................................................................................................................................................... 9
4. COMPUTER CONFIG (WINDOWS OS)......................................................................................................................10
5. ROUTER PARAMETER CONFIG..................................................................................................................................12
5.1. BRIEF INTRODUCTION ...........................................................................................................................................................................12
6. ROUTER SYSLOG ILLUSTRATION..............................................................................................................................15
7. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT.......................................................19

All Rights reserved, No Spreading without GOSUNCN Permission 7
GR500
Quick Start Guide
1. PRODUCT INTRODUCTION
GR500 3G/4G LTE IoT industrial wireless communication router takes the advantage of public 4G network to provide data
transmission through long distance.
The product uses high-performance 32-bit industrial grade communications processor and industrial grade wireless module,
Software platform is an embedded real-time operating system,While providing an RS232 interface,2 Ethernet LAN (one of which can
be configured as WAN),At the same time,connect a serial port and Ethernet equipment, implement the data transparent
transmission and routing functions.
The product has been widely used in the networking industry chain in the M2M industry,Such as smart grid,smart
transportation,smart home,finance,mobile POS terminals,supply chain automation,industrial automation,intelligent building,fire,
public safety,environmental protection,meteorology,digital medical,telemetry,space exploration,agriculture,forestry,water,coal,
petrochemical and other fields.
2. PACKING LIST
Please kindly check the packing list, if there are omissions, please contact the dealer.
Name of Accessory
Quantity
Remark
GR500 LTE Router Main Machine
1
3G/4G Antenna
2 pieces
Installation Hardware
1 pair
Quick Start Guide
1 piece
12VDC Power Adapter
1 piece
RJ45 Cable
1 piece
WLAN Antenna(The cable length is 1m)
1 piece
Optional
GPS Antenna
1 piece
Optional
RJ45-RS323 Cable
1 piece
Optional

All Rights reserved, No Spreading without GOSUNCN Permission 8
GR500
Quick Start Guide
3. BEFORE INSTALLATION
3.1. GR500 PRODUCT EXTERIOR VIEW
Figure 3-1
3.2. INDICATOR LIGHT DESCRIPTION
Table 3-2
Indicator Light
Status
Description
PWR
ON
Power ON
OFF
Power OFF
Flash
Temperature anomalies
SYS
ON
System operating normally
OFF
Abnormal system operation
Flash
Temperature anomalies
PPP
ON
Network connection
OFF
No dial
Fast Flash
Dialing
Slow Flash
Allocated on a non-4G network
VPN
ON
Any VPN turned on
OFF
Disconnect
Flash
Connecting

All Rights reserved, No Spreading without GOSUNCN Permission 9
GR500
Quick Start Guide
SIG
ON
21～31
Slow Flash
11～20
Fast Flash
1～10
OFF
No service
BAK
ON
WAN as the primary link, and lte work
Flash
Exception, none of access
OFF
WAN works, LTE not working
3.3. PC CONNECTION
Figure 3-2 PC Connection
NOTE (Back of the device):
Router antenna interface is SMA female socket. The matching antenna SMA male antenna screwed to the router interface and ensure
tightened so as not to affect the signal quality.
Insert the SIM card holder the right of small yellow dots with spikes, SIM card sets to pop up. When installing the SIM card, the first SIM card
into the card holder and ensure that the SIM card metal contacts facing down, and then insert the SIM card holder in the drawer and make sure it
clicks into place.

All Rights reserved, No Spreading without GOSUNCN Permission 10
GR500
Quick Start Guide
4. COMPUTER CONFIG (WINDOWS OS)
Press “WINDOWS + X”to open the menu, select “Control panel”.
Figure 4-1
Open “View network status and tasks”.
Figure 4-2
Open “Change adapter settings”,
Figure 4-3
Open Ethernet Properties.
Figure 4-4
Select the internet protocol version 4 (TCP / IPv4) and click Properties.