Grace Company surestitch Elite User manual

sure stitch
Instructions

Copyright September 17, 2021
Grace Company
Version 1.0
Thank you for purchasing SureStitch stitch
regulator! We are thrilled to enhance your
sewing experience. Carefully follow the
Assembly and Setup manual before using
this booklet as a guide to create more even
and consistent stitches.
Please keep this manual as a reference.
Thank you!
The Grace Company
Dear Quilting Friend,

3
Contents
Hardware Specications......................5
SureStitch Elite Screen ............................ 6
SureStitch Elite Control Box...................... 8
Encoders...............................................10
Cables...................................................12
Screen Guide ...................................16
Sewing Modes......................................17
Sewing Mode Screens ............................18
Regulated Screen...................................19
Manual Screen.......................................20
Menus.................................................21
Settings Menu .......................................22
Display Settings Menu............................23
Machine Settings Menu...........................24
Tools Menu............................................25
Machine Menu .......................................26
Tools, Options, and Features.................27
Idle Speed.............................................28
Overspeed.............................................30
Edge Warning........................................31

4
Measure Tool.........................................34
Screen Calibration..................................36
Calculator..............................................37
Lock Screen...........................................38
Support.................................................39
Getting Started ................................40
Selecting Your Machine.........................41
Step 1 - Preparing your Machine............43
Step 2 - Basting...................................51
Step 3 - Tie-offs and Starts...................57
Step 4 - Pull Up Bobbin Thread..............58
Step 5 - Using Manual Mode..................64
Step 6 - Using Regulated Mode..............67
Troubleshooting ...............................69
Troubleshooting Directory.......................70
General Troubleshooting Steps................74
Encoder Troubleshooting Steps ...............76

5
Hardware Specs
Hardware
Specications
SureStitch Elite Screen......................6
SureStitch Elite Control Box...............8
Encoders........................................10
Cables ...........................................12

6
Hardware Specs
Handlebar
Attachment Clip
Full-Color
Touchscreen
SureStitch Elite Screen

7
Hardware Specs
M5 Knob
Control Box
Connector Port
Programming
and Service Port
SSE-09-20021

8
Hardware Specs
Display
Connector
Port
Connector Port
to Machine’s
Foot Pedal Port
Power
Port
Upper Carriage
Encoder Port
(Purple Sticker)
Lower Carriage
Encoder Port
(Green Sticker)
SureStitch Elite Control Box
Thread-Cutter
Connector Port

9
Hardware Specs
SSE-09-20020
The Control Box uses signals from
the encoders to track the location of
your sewing machine over the frame. It
communicates with your machine to adjust
the stitching rate so that each stitch is
consistent in size.
Connect the display to the control box
using the screen cable (SSE-02-14992).
Connect the thread cutter port on your
machine (if applicable) to the control box
with the thread cutter cable (SSE-02-
14988). Enables thread cutter screen
button.
Do not plug a foot pedal into the foot
pedal port. Connect the foot pedal port on
your sewing machine to the control box
with one of the foot pedal cables in your
kit.

10
Hardware Specs
Encoders
Upper Encoder V5
Lower Encoder V5
Lock
Collar
Tensions
the
encoder
on the
track.
O-Ring Rides the frame
tracks to calculate location.
Encoder Cable Port
Encoder
Screw
Attaches
encoder to
carriage
(4 mm
Allen
wrench).
Lock Collar Screw (2.5 mm Allen wrench)

11
Hardware Specs
PART: SSE-09-20026 (silver spring)
PART: SMP-09-15700 (black spring)
The upper encoder (silver spring) is installed
on the top carriage and tracks the front-
and-back movement of the machine.
Contact between the O-ring and the tracks
is critical for movement tracking. The
encoder must be well-tensioned according
to the instructions and installed in the
proper place.
The lower encoder (black spring) is installed
on the bottom carriage and tracks the side-
to-side movement of the machine.
Contact between the O-ring and the tracks
is critical for movement tracking. The
encoder must be well-tensioned according
to the instructions and installed in the
proper place.

12
Hardware Specs
Cables
Connects SureStitch to a power outlet.
Screen Cable SSE-02-14992
Connects the display to the control box.
Power Adapter SSE-02-11395

13
Hardware Specs
Cables (Continued)
Connects SureStitch to your machine’s
thread cutter port (not available on all
machines).
Thread Cutter Cable SSE-02-14988
Foot Pedal Cable “A” SSE-02-14994
Connects SureStitch to the foot pedal port
on some sewing machine models.

14
Hardware Specs
Connects SureStitch to the foot pedal port
on some sewing machine models.
Foot Pedal Cable “C” SSE-02-14989
Connects SureStitch to the foot pedal port
on some sewing machine models.
Foot Pedal Cable “B” SSE-02-14995
Cables (Continued)

15
Hardware Specs
Connects SureStitch to the foot pedal port
on some sewing machine models.
Foot Pedal Cable “D” SSE-02-14990
SSE-02-14991
Cables (Continued)
Foot Pedal Cable “E”
Connects SureStitch to the foot pedal port
on some sewing machine models.

16
Screen Guide
Screen
Guide
Sewing Modes................................17
Menus ...........................................21
Tools, Options, and Features ...........27

17
Screen Guide
Sewing Modes
The sewing mode screens control sewing
functions. There are two sewing modes:
• Regulated: Stitch at a chosen stitch
length.
• Manual: Stitch at a chosen speed
(stitch length is managed by changing
the rate that you move the machine
over the project).

18
Screen Guide
The following options are available from
both Regulated and Manual sewing modes:
Sewing Mode
Press to cycle
through other
modes.
Settings
Opens
Settings
menu.
Screen
Lock
Prevents
stitching
or settings
changes
until
unlocked.
Start/Stop
Stitching
Cut Thread
Button only displays for
applicable machines.
Stitch
Control
Buttons
Sewing Mode Screens

19
Screen Guide
Regulated Screen
SureStitch boots up in Regulated sewing
mode, where the stitch length correlates
with a size value of your choice.
Stitch
Length
Set stitch
length
from
1 to 10.
Stitch
Length
Presets
Press to
quickly
set length
to the
number
indicated.
To customize presets:
1. Set desired stitch length.
2. Press and hold one of the three preset
buttons.
Note: For information on other buttons, see
“Sewing Mode Screens” on page 18.

20
Screen Guide
Manual Screen
The Manual screen controls stitching based
upon a set speed (instead of length).
Stitch
Speed
Set stitch
speed
from
10% to
100%.
Note: For information on other buttons, see
“Sewing Mode Screens” on page 18.
Stitch
Speed
Presets
Press to
quickly
set speed
to the
number
indicated.
To customize presets:
1. Set desired stitching speed.
2. Press and hold one of the three preset
buttons.