Grandstream Networks GSurf_Pro User manual

GSurf_Pro User Manual www.grandstream.com
Version 1.0.0.12 http://esupport.grandstream.com
Grandstream Networks, Inc.
GSurf_Pro
Video Management Software

Grandstream Networks, Inc. GSurf_Pro USER MANUAL Page 2 of 45
Version 1.0.0.12 Updated : 06/2013
TABLE OF CONTENTS
GSurf_Pro User Manual
WELCOME....................................................................................................................................................5
PRODUCT OVERVIEW................................................................................................................................6
FEATURE HIGHTLIGHTS.....................................................................................................................6
INSTALLATION GUIDE................................................................................................................................7
MINIMUM RECOMMENDED SYSTEM REQUIREMENT.....................................................................7
INSTALL GSURF_PRO .........................................................................................................................7
UNINSTALL GSURF_PRO....................................................................................................................8
LOGIN GSURF_PRO ............................................................................................................................9
GSURF_PRO MAIN WINDOW............................................................................................................10
GSURF_PRO TOOLBAR .................................................................................................................... 11
GSURF_PRO VIDEO PLAY BAR........................................................................................................12
CONFIGURATION GUIDE..........................................................................................................................13
ADD/DELETE DEVICE........................................................................................................................13
ADD DEVICE................................................................................................................................13
DELETE DEVICE .........................................................................................................................15
SEARCH DEVICE................................................................................................................................16
SEARCH DEVICE ........................................................................................................................16
MODIFY IP....................................................................................................................................17
CONFIGURE TIME SCHEDULE.........................................................................................................18
CONFIGURE ALARM TRIGGERS AND RULES.................................................................................20
LOCAL CONFIGURATION ..................................................................................................................22
SOFTWARE CONFIGURATION ..................................................................................................22
RECORD CONFIG.......................................................................................................................22
DEVICE CONFIGURATION.................................................................................................................23
LANGUAGE DISPLAY.........................................................................................................................23
RECORD CONFIGURATION ..............................................................................................................24
MANUAL RECORD ......................................................................................................................24
AUTOMATIC RECORD ................................................................................................................24
REPLAY........................................................................................................................................25
ELECTRONIC MAP.............................................................................................................................26
ADD MAP .....................................................................................................................................26
ADD DEVICE TO MAP.................................................................................................................27
SET ALARM ON MAP ..................................................................................................................28
LOCK/UNLOCK MAP...................................................................................................................28
REMOVE DEVICE FROM MAP ...................................................................................................28

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REMOTE CONFIGURATION...............................................................................................................28
PTZ CONTROL....................................................................................................................................29
VIDEO MONITOR................................................................................................................................30
INDIVIDUAL VIEW .......................................................................................................................30
GROUP VIEW/PATROL MODE....................................................................................................30
BROADCAST.......................................................................................................................................32
SYNCHRONIZE DEVICE TIME...........................................................................................................33
CONVERT VIDEO FORMAT ...............................................................................................................34
USER MANAGEMENT ........................................................................................................................34
IMPORT/EXPORT CONFIGURATION................................................................................................36
GSURF_PRO TRANSFER SERVER .........................................................................................................37
SERVER SIDE.....................................................................................................................................37
CLIENT SIDE.......................................................................................................................................39
GSURF_PRO FILE SERVER .....................................................................................................................40
SERVER SIDE.....................................................................................................................................40
CLIENT SIDE.......................................................................................................................................41
FREQUENTLY ASKED QUESTIONS ........................................................................................................42
EXPERIENCING THE GRANDSTREAM GSURF_PRO............................................................................43
TABLE OF TABLES
GSurf_Pro User Manual
Table 1: GSURF_PRO MAIN WINDOW ITEMS.........................................................................................10
Table 2: GSURF_PRO TOOLBAR ICONS ................................................................................................. 11
Table 3: GSURF_PRO VIDEO PLAY BAR ICONS.....................................................................................12
Table 4: COMPARISON OF GSURF_PRO AND GSURF…………………………………………………….. 44

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TABLE OF FIGURES
GSurf_Pro User Manual
Figure 1: GSurf_Pro Overview......................................................................................................................6
Figure 2: GSurf_Pro Installation....................................................................................................................8
Figure 3: GSurf_Pro Login............................................................................................................................9
Figure 4: GSurf_Pro Main Window.............................................................................................................10
Figure 5: GSurf_Pro Video Display Window - Play Bar..............................................................................12
Figure 6: Add Device...................................................................................................................................14
Figure 7: Video Display After Adding Device ..............................................................................................14
Figure 8: Delete Device...............................................................................................................................15
Figure 9: GSurf_Pro Search Tool - Search Devices ...................................................................................16
Figure 10: GSurf_Pro Search Tool - Modify IP............................................................................................17
Figure 11: Gsurf_Pro Time Schedule..........................................................................................................18
Figure 12: GSurf_Pro Auto Record Time Schedule....................................................................................19
Figure 13: GSurf_Pro Alarm Action Rule ....................................................................................................20
Figure 14: Assign Alarm Action Rule To Device..........................................................................................21
Figure 15: GSurf_Pro Local Configure - Record Configure........................................................................22
Figure 16: Language Display......................................................................................................................23
Figure 17: Manual Record...........................................................................................................................24
Figure 18: Automatic Record.......................................................................................................................24
Figure 19: Replay........................................................................................................................................25
Figure 20: Add Map.....................................................................................................................................26
Figure 21: Add Map Alarm...........................................................................................................................27
Figure 22: Remote Configuration................................................................................................................29
Figure 23: Add Device To Group.................................................................................................................30
Figure 24: Configure Group Attributes For Patrol Mode .............................................................................31
Figure 25: Broadcast...................................................................................................................................32
Figure 26: Device Time Configuration.........................................................................................................33
Figure 27: Media Convert Tool....................................................................................................................34
Figure 28: User Management .....................................................................................................................35
Figure 29: Configuration Import and Export................................................................................................36
Figure 31: Transfer Server Configuration....................................................................................................38
Figure 32: Add Devices To Transfer List .....................................................................................................38
Figure 33: RTSP Server..............................................................................................................................39
Figure 34: GSurf_Pro File Server ...............................................................................................................40
Figure 35: Replayer Remote Search ..........................................................................................................41

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Version 1.0.0.12 Updated : 06/2013
WELCOME
Thank you for using Grandstream GSurf_Pro Network Video Surveillance System. Based on TCP/IP,
Gsurf_Pro utilizes C/S architecture on distributed system, managing up to 10*36 channels. It can
effectively reduce the network traffic and cameras' workload by providing the transferring mechanism. Also,
users could search and download the recording files remotely via the file management. Featuring functions
of electronic map, preview, search, recording, alarm, playback, PTZ and etc., Gsurf_Pro is a powerful
monitoring and recording system with intuitive interface as well as easy operation.
This user manual is designed to help you understand how to integrate your cameras and digital video
servers with GSurf_Pro software.
Note:
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
•Built-in transfer server to forward the front-end real-time video streaming across network
•Capability to configure primary stream and secondary stream display according to the PC platform
•Embedded file sharing server for searching and downloading recorded files remotely
•PTZ control
•Integrated tools to synchronize time on the cameras, transform format for the recording files
•36 channels video streams for group viewing or patrol mode
•Two-way audio/video monitoring and alarm
•Flexible alarm mechanism including relay output control and email alarm
Figure 1: GSurf_Pro Overview

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INSTALLATION GUIDE
MINIMUM COMPUTER SYSTEM REQUIREMENT
SERVER:
Operating System: Windows 2003/2008 Server; Windows XP SP2/SP3; Windows 7 32bit/64bit
Processor: Intel® Core™ i3; 2.6GHz or above recommended
Memory Capacity (RAM): 4GB or above
Hard Drive Capacity: 320G (depending on video recording requirement)
Graphics Card Type: Discrete Graphics Card (nVIDIA GEFORCE® GTX660 or above recommended)
Network Adapter: 1000Mbps network adapter
CLIENTS:
Operating System: Windows XP SP2/SP3; Windows Vista; Windows 7 32bit/64bit; Windows 8
Processor: Intel® Core 2 Duo ™ or above
Memory Capacity (RAM): 2GB or above
Hard Drive Capacity: 120G (depending on recording requirement)
Graphics Card Type: Discrete Graphics Card recommended
Network Adapter: 100Mbps network adapter, 1000Mbps recommended
NOTE:
UPS is required for SERVER to prevent database or video record file corruption caused by power outage.

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INSTALL GSURF_PRO
Click to run the GSurf_Pro installation .exe file. Follow the instructions in the prompted windows to start
installation. Once done, the following screen will show.
Figure 2: GSurf_Pro Installation
NOTE:
•The initial installation only supporting English.
•Once program installed, user can switch to supported different languages.

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UNINSTALL GSURF_PRO
To uninstall GSurf_Pro, in your windows PC Start Menu->Programs->GSurf_Pro, click on Uninstall
GSurf_Pro to start uninstall process. Or you could uninstall the program from your windows PC's Control
Panel.
LOGIN GSURF_PRO
Click to run GSurf_Pro. The login page will prompt for your User ID and Password. The administrator User
ID and Password are both set to admin at the factory default settings.
For security purpose, please change the password after the first time you log in to GSurf_Pro.
Figure 3: GSurf_Pro Login

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GSURF_PRO MAIN WINDOW
The GSurf_Pro user interface is designed for ease-of-use to offer quick access to cameras and recording
in the system. Please refer to the following figure and table for main window descriptions.
Figure 4: GSurf_Pro Main Window
Table 1: GSURF_PRO MAIN WINDOW ITEMS
1 Toolbar Quick access to designated functions
2 Device Browser View, add and manage devices; view electronic map
3 Video Display Display up to 36 video streams. Double clicking on one
video will display its primary stream in full window.
4 PTZ Control PTZ control (PTZ device is required on the camera)
5 Log List View operation log and alarm log
1
2
3
4
5