Grandstream Networks Virtual Printer Driver Install User manual

1. Install the Virtual Printer Driver
1. Open the control panel, click on the “Add printer”icon, the welcome dialog box will appear:
Click “Next”

Select “Local printer attached to this computer.” Do NOT select “Automatically detect and
install my Plug and Play printer”, click “Next”
Select “Create a new port”and select “Local Port”from the drop down menu, click “Next”
when done.
Enter a port name (the port name can be arbitrary), click “OK”

Click “Have Disk”, and browse to your directory of virtual printer driver
Choose the directory where the virtual printer driver is located:

Select “vprinter.inf”and click Open. The following dialog box will load:
Click “OK”

Once a driver is selected, then click “Next”
You can enter a printer name or use the default name, click “Next”

If you want to share the printer, select the “Share name”option and enter a name. Click “Next”
when done.
You can also describe the location and capabilities of the printer, click “Next”when done.

To confirm the printer is installed properly, you can print a test page, click “Next”when done.
Click on “Finish”.

A message will appear stating “the virtual printer has not passed windows Logo testing;”Click
“ContinueAnyway”
Install “vPrinerSrv”Service
run “install.bat”, a dos dialog box will appear briefly. You will know that the service is
successfully installed when it disappears.
Unistall “vPrinerSrv”Service
run “uninstall.bat”, t a dos dialog box will appear briefly. You will know that the service was
successfully uninstalled when it disappears.

2. Configure the Virtual Printer
Right click the virtual printer icon after the installation process and select the “Properties”menu.
Click the “vPrinter Setting”tab and enter your IP-PBX IP address, caller number, caller
password, choice a temporary directory, and print task track program all path, click “OK”.
You must reboot your system after configuring the printer settings for the changes to take effect.
Important: - The virtual printer will act as the GXE’s client, you will need to create an
extension for the Vprinter.
- The IP-PBX IP is the GXE IP address in our case.
- The Caller is the Extension number created in the GXE Web UI.
- The password used is the voicemail password (not the SIP password), the default
Voicemail password is the extension number. If it is changed, you must update it
in the virtual printer configuration page (image above)

3. Use the Virtual Printer
Open the document that you want to fax and click “Print”in the file menu. Select “Virtual
printer” or the name that you gave to it, and then click “OK”.
A pop-up window will ask you for the fax destination, enter it and click submit.
Important: - The destination number must include the outbound prefix for the trunk that you wish
to use..
Ex: if you have a PSTN trunk with outbound prefix “9” and wants to send an
external fax to (xxx)xxx-xxxx, you should enter : 9xxxxxxxxxx