Grant's Automation AN1808-12M User manual

Grants Automation
AN1808-12M 4G Audio Intercom (E2.2) 1/16
AN1808-12M 4G L TE
INTERCOM & ACCESS CONTROL
For your protection, read these instructions completely
Keep for future reference.
Up To 200 Apartments

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 2/16
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ..............................................................3
INTRODUCTION.......................................................................................................4
PARTS LIST ................................................................................................................4
INSTALLATION.........................................................................................................5
AN1808-12M 4G AUDE KEYPAD INTERCOM UNIT.............................5
WIRING DIAGRAM..................................................................................................8
USING THE AN1808-12M............................................................................9
1. Setting your call out numbers........................................................................9
2. Setting your call in numbers ( Guest list ).....................................................9
5. App on iOS and Android download...............................................................9
COMMAND CODES................................................................................................12
HOW TO RESET THE HARDWARE IFYOU FORGET PASSWORD............15
TROUBLESHOOTING (Q &A)..............................................................................15
SPECIFICATION......................................................................................................16

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 3/16
Thank you for purchasing AN1808-12M 4G audio intercom. Please read this manual carefully
before using.
Be sure to keep this manual for future reference in case of any problem or questions.
Important Safety Instructions
1. When using this intercom, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and personal injury. Please read the following before using your equipment.
2. Follow all warning and instructions on the product.
3. Unplug all the connections of product before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water.
5. Do not use this product near an area where there is a potential of gas leaks or near any fumes that
can be explosive.
6. Do not place this equipment near or over a radiator or any other heat source.
7. Do not overload the wall outlet or power cord where the power adapter is installed. This can result
in fire or electric shock
8. Avoid spilling liquid on this equipment and do not insert any objects through the ventilation slots.
9. Avoid using the equipment during an electrical storm. There is a remote risk of electrical shock
from lighting.

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 4/16
Introduction
Item Description Q’ty
1 AN1808-12M 4G audio intercom 1
2 Power adapter 1
3 Antenna with 3 metre tail 1
4 Mounting Bracket for antenna 1
5 Operating manual 1
6 6 Pin Cable 1
7 Terminal Blocks 1
AN1808-12M intercom system is designed for apartment blocks, multi-family residential and
gated communities. It supports up to 200 calling destinations.
When a visitor presses the "call button " then enters the apartment number the
intercom will call up to 3 numbers associated with that apartment occupier. When answered, the
occupier can release the door or gate during the conversation.
A guest list of up to 1150 numbers can be programmed into the intercom. These guests can open the
door or gate by simply calling the SIM number of the intercom. As the call is not answered, it is a
free call.
The AN1808-12M accepts 384 different PIN passwords for unlocking the door or gate. This is
useful for staff and visitors without a mobile phone.
This intercom can be used with Telstra, Optus & Vodafone networks.
Parts List

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 5/16
Installation
This intercom is suitable for both flush mounting and surface mounting.
AN1808-12M Intercom Unit
Keypad
Speake
Microphon
Call button

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 6/16
1. SIM card installation (Fig 1)
1.1 Disconnect the power from the intercom.
1.2 Remove the rear plastic cover
1.3 Remove the SIM card cover from the bottom of the unit
1.4 Slide the SIM card holder towards the front of the unit
1.5 Lift up the holder
1.6 Before inserting the SIM card, ensure that it is not PIN number locked. (If
locked, use a mobile phone to unlock it).
1.7 Insert the SIM card (Note orientation of notched corner)
1.8 Replace holder and slide towards the rear of the unit to lock in place
1.9 Replace rear plastic cover

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 7/16
2. Connecting with the door lock system (Fig 2)
2.1 According your door lock type, see wiring diagrams below.
3. Connecting the Antenna (Fig 3)
3.1 Plug in the antenna cord to the connector on the rear of the unit
3.2 Place antenna away from electrical/electronic systems (computers, microwave ovens,
etc.)

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 8/16
4. Power on.
4.1 Connect the 12-24v power source to the connector marked AC
4.2 The blue indicator of call button should be on and you will hear Du Du tone.
4.3 Position the intercom where it will be installed.
4.4 When the Du Du tone has ceased, the device is ready.
Wiring Diagram

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 9/16
Using the AN1808-12M
1. Setting your call out numbers
1.1 Store your apartment NO and your phone number by SMS.
1.2 SMS format: (store 3 phone numbers of an apartment 401)
*12*1234#911401*05857235#912401*0865682554#913401*0862235644#
1.3 Check if SMS Setting correct
SMS reply: 911401*05857235#912401*0865682554#913401*0862235644#OK
1.4 If user command code error (user command 19 error)
SMS format: *12*1234#911401*05857235#1
9
0865682554#913401*0862235644#
SMS reply: 911401*05857235#
19
0865682554# Error
1.5 Visitor presses "call button " then enter your apartment’s number 401.
Then AN1808-12M will call to the three phone numbers in sequence.
2. Setting your call in numbers ( Guest List )
2.1 Send the text SMS to the number of device.
2.2 The format of text SMS is
*12*1234#71[country code]#72[relay][call in number 1]# 72[relay][call in number 2]#...
2.3 When the setting is finished, the sender will receive the reply as below.
71[country code]#72[relay][call in number 1]# 72[relay][call in number 2]#...OK
2.4 If a guest calls the number of the device, it will trigger the relay to control the door
latch without answering the call. This is a free call.
2.5 If the calling number is not on the guest list, the device will answer and sound a
beep. Then the administrator can enter the program setting mode by password.
3. Setting your PIN numbers
3.1 The format of text SMS is
*12*1234#895[X]#87[relay][pin code 1]# 87[relay][pin code 2]#87[relay][pin code 3]#...
3.2 When the setting is finished, the sender will receive the reply as below.
895[X]#87[relay][pin code 1]# 87[relay][pin code 2]#87[relay][pin code 3]#...OK
3.3 If you press the correct PIN code then the device will trigger the relay to open.
4. App on iOS and Android download
4.1 Please search 4G intercom on Apple store or Google Play
4.2 The App can help you to program the device more easily.
4.3 You can use the App to unlock the door via calling or SMS.

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 10/16
Enter System Menu
1. Please call the number of the 4G intercom device.
2. The device will answer and sound one beep to enter system menu.
3. Enter the password of the mode you would like to enter.
3.1 Listener monitoring mode: 【*13*1212
＃
】
3.2 Access control mode: 【*33*5678
＃
】
3.3 Program setting mode: 【*12* 1234
＃
】
4. Password correct is one beep, password error is 3 beeps.
5. The intercom will hang up after 3 failed attempts.
Enter Listener Monitoring Mode
1. You will hear a “Do” tone to enter listener monitoring mode by pressing【*13*1212
＃
】
where 1212 is the monitoring password.
2. Then you can hear the live sound of the device’s surrounding environment.
* Under this mode speaker is OFF. (35
＃
: To turn on speaker)
* You can still control the relay output under listener monitoring mode but speaker must be
ON status.
EnterAccess Control Mode
1. You will hear a “Do” tone to enter access control mode by pressing【*33*5678
＃
】where
5678 is the access control password.
2. The door will be opened after entering the correct password
* (To open the door by password, if the number is not stored in the call in numbers)
Enter Program setting Mode
1. You will hear a “Do” tone to enter into program setting mode by pressing【*12* 1234
＃
】where 1234 is the setting password.
2. You are now in the “program setting mode”
Note: At the end of each command there can be one of the two indications:
Successful: a long “beep” tone, failed: three short “beep” tone.
3. To make changes on settings please refer to the command codes in page 12.
4. To end program setting mode just hang up.
NOTE:
*To be successful in programming, originate a call from a land line and enter the
digits slowly or using programming by text message.

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 11/16
Programming by text message
Programming by text message is the simplest way to customize the settings of the intercom and add
or delete telephone numbers. Simply send texts in the format to the telephone number of the SIM
within the intercom.
Note:
1. A Single SMS text messages is limited to 140 characters.
2. You can program many different user command codes in one text message with SMS
command format. *12*1234 # [command Code1] # [command Code 2] # [command Code3] #...
3. Each SMS must start with the pass code *12, default setting password 1234 in the following
format *12*1234 # followed immediately by a command.
4. To program a call button numbers (DO NOT enter country code), just the complete number as
you would dial it in local.
Example:
Store a call button phone number (Max 3 numbers) and delete 2&3 phone numbers.
058 57235 (landline number 1)
086 5682554 (mobile number 2)
086 2235644 (mobile number 3)
SMS format: (store a call button phone numbers)
*12*1234#911401*05857235#912401*0865682554#913401*0862235644#
SMS format: (delete 2&3 phone numbers from a call button and delete the apartment no. 402)
*12*1234#912401*#913401*#92402*
User command code CORRECT
SMS format:
*12*1234#911401*05857235#912401*0865682554#913401*0862235644#
SMS reply:
911401*05857235#912401*0865682554#913401*0862235644# OK
User command code ERROR (user command 919error)
SMS format: *12*1234#911401*05857235#919401*0865682554#913401*0862235644#
SMS reply: 911401*05857235#919401*0865682554# Error
Command to use:
*12*1234#91[Y][apartment No.]*[phone number]#...
Y= number 1, 2 or 3
Apartment No.: 1-6 digits

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 12/16
Command Codes
You can program many different command codes in one text message with SMS command format.
*12*1234 # [command Code1] # [command Code 2] # [command Code3] #........
No. Feature Command Description Default
1 Change setting Password 01 [ password ] # password:4 digit codes 1234
2 Change access control password 02 [ password ] # password:4 digit codes 5678
3 Change monitoring password 03 [ password] # password:4 digit codes 1212
4 Digits for apartment No. 909[X]# X=1~6 digits 6
5 Store or delete an apartment
phone numbers
91 [ Y ] [X]*[ phone number ] #
Y= phone number 1,2 or 3
X= apartment number
Phone number= 3-20 digits
(One * can be delay 3 seconds)
None
91 [ Y ] [X]* # Delete apartment phone number
6 Delete an apartment No. 92 [X]# X= apartment number None
7 Speaker Volume 3 [ speaker volume] # speaker volume level= 0 ~ 4 3
8 Microphone Volume 4 [ microphone volume] # microphone volume level= 0 ~ 4 3
9 Relay 1 Trigger Time 51 [ relay1 time ] # Relay 1 time= 1~9999 sec 1
10 Relay 2 Trigger Time 50 [ relay 2 time ] # Relay 2 time= 1~9999 sec 1
11 Call Divert to next number time 52 [ call divert time ] # Call divert time= 10~99 sec 20 sec
12 Max Call Time 53 [ max call time] # Max call time= 005~999 sec 060 sec
13 Max Monitoring time 55[ duration time] # duration time= 00 ~ 60 mins
00 ( no limit time) 10 mins
14
Call in to open the door numbers
(Max: 1150 numbers)
Guest list.
71 [ country code ] # Country code= 1~3 digit codes
None
72[relay] [ phone number ] # Relay= 1 or 2
73 [phone number ] # Delete phone number
73*# Delete all phone numbers
15 Add administrator phone number 74 [ admin number ] # admin number= 3~15 digits
( no number no restriction) None
16 Del administrator phone number 74*# delete admin phone number None

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 13/16
17 SMS reply notice of Relay status 894+X# X=0 (disable SMS reply)
X=1 (enable SMS reply) 0
18 Dial tone volume 898+X# X=1~3 ( levels) 2
19 Set Egress Pin output relay 900[X]# X=0 (relay 1)
X=1 ( realy2) 0
20 Set Detect pin output relay
(Detect Pin is egress mode) 901[X]# X=0 (relay 1)
X=1 ( realy2) 1
21 Detect pin on PCB setup 902[ X]#
X=0~3
0:disable
1:egress mode (901)
2:trigger
3.
Resistance=10KΩ(7.5K~13K)
0
22 Emitting bleep when correct PIN
code entered 903+X# X=0 (disable)
X=1 (enable) 1
23 Intercom moving Detection
(Theft Proof) 904[X]# X=0 (disable)
X=1 (enable) 0
24 Set Alert phone number
(moving & trigger) 905[ Y ][ phone number ] # Y= phone number 1,2 or 3
Phone number=3~15 digits None
25 Intercom LED light
(optional LED board installed) 906[X]# X=0 (disable)
X=1 (enable) 0
26 Enable or disable IN1 907[X]# X=0 (disable)
X=1 (enable) 0
27 Change the length of open code 940[X]# X=1 (1 code open code)
X=2 (2 codes open code) 1
28
Change open codes of relay 1&2
including trigger / hold / release
for independent apartment
93[X]*[ABCDEF]#
X= apartment number
A,B,C,D,E,F= 0~9 and *
A= trigger relay 1
B= hold relay 1
C= release relay 1
D= trigger relay 2
E= hold relay 2
F= release relay 2
1
code
2
code
1
2
3
4
5
6
10
20
30
40
50
60
29 Send SMS message
(when Detect Pin is triggered) *26*[ password ] #[content] Password=setting password
content= up to 100 characters
Detect PIN
Trigger
30 Send SMS message
(when Intercom is moved) *27*[ password ]#[content] Password=setting password
content= up to 100 characters Case open
31 Send SMS message
(when external power is off ) *28*[ password ]#[content] Password=setting password
content= up to 100 characters Power loss

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 14/16
(works for inside battery)
32
Send SMS message
(when external power is active)
(works for inside battery)
*29*[ password ]#[content] Password=setting password
content= up to 100 characters
Power
active
33 Send SMS message
(when IN1 is triggered) *30*[ password ]#[content] Password=setting password
content= up to 100 characters IN1 trigger
34 Reset 999# reset default None
Keypad command codes
No. Feature Command Description Default
1 Set PIN length for auto enter 899+X# X=1~14 5
2 Set PIN code Type 895+X# X=0, only digits
X=1, apartment no. with digits 0
3 Store PIN code
(Max: 384 sets ) 87+ [relay][pin code]#
relay=1: relay1 trigger
relay=2: relay1 hold/ release
relay=3: relay2 trigger
relay=4: relay2 hold/ release
pin code= 1~14 digits
Empty
4 Delete PIN code 88+[relay][pin code]# Relay=1~4
5 Delete all PIN code 88*#
6 PIN code failed attempt times 890+X# X=0~9 (times)
X= 0 (failed attempt no limit) 5
7 Time stop entering pin code
after constantly failed attempt
892+X#，1~99分 X=1~ 99 (minutes) 1
8 Set PIN code error alarm buzzer 893+X# X= 0, disable (keypad flashing)
X= 1, enable alarm buzzer 1
9 Set keypad LED indicator 897+X# X=0 (LED ON)
X=1 (LED OFF) 0

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 15/16
How to reset the hardware if you forget your password
1. Keep both reset and egress buttons pressed
2. Release all buttons after you hearing continuous “Dou” tones
3. The device will restart and hardware reset is done
Troubleshooting (Q &A)
Q. The unit keeps beeping.
A. This means the unit is not able to detect the network for some reason.
-Check that the SIM card is activated and has calling credit.
-Power off the unit, remove the SIM and check it in a mobile phone to verify it can make a call.
-Check if the PIN code of SIM disable when put in a phone.
-Check the signal strength to ensure reception is good.
-Check the antenna has been mounted as high as possible, not near large metal objects, or wet green
shrubs etc.
Q. The unit calls the first number, but there is not enough time to answer before it diverts to
the next number.
A. Increase the no answer time as per programming instructions.
Q. The unit calls the first number but voicemail comes on before it can ring the second
number.
A. Decrease the no answer time as per programming instructions.
Q. The caller ID part does not work.
A. Be sure to program the caller ID part under 72 feature. If your number is a private or number
withheld, then it will not work.
Even if you have already programmed a number to receive a call from the intercom, if you also want
that number to have caller ID access, it must be programmed under the 72 feature also.
Ensure the number is entered as you would normally dial it from another phone.

Grant's Automation
AN1808-12M 4G Audio Intercom (E2.2) 16/16
Q. There is no audio from the gate, but the person at the gate can hear ok.
A. This can be due to low reception.
-Check reception level by *20#.
-Change SIM card if necessary to another network which may have better coverage.
-Purchase a high gain antenna.
Q. The audio quality that can be heard on the remote telephone is poor or humming
(buzzing).
A. A small amount of GSM buzz can be considered normal on intercoms, but not so much that causes
inability to hear the person speaking. This can be caused by the GSM antenna being mounted too
close to the speech panel or not mounted high enough.
-Try earthing the speech panel chassis to 0V of the power supply.
-This is also a symptom of poor reception. Try above steps on checking and improving reception.
Q. The 1 or 2 key does not work when the intercom calls a phone.
A. Check if you can hear the relay clicking at the gate when the 1 or 2 key is pressed during a call. If
it can be heard, then the system is working, check wiring between the relay and the lock or gate panel.
If the relays do not make a clicking sound, then check this feature on a different mobile cell phone or
landline. If it works on a different phone, check the settings on the phone in question under DTMF
tones. Failure of DTMF tones to operate correctly is also a symptom of low reception. Check steps
above on improving reception. Try pressing the buttons longer when attempting to activate the gates
or door.
Specification
Model AN1808-12M 4G Audio Intercom
Face plate 180 (H) x 109 (W) mm
Surface back box 189 (H) x 118 (W) x 65(D) mm
Length of antenna tail 3 meters cable
Power requirement 12~24V AC/ DC
Design and material Vandal resistant / die cast aluminum
Humidity Less than 80% RH
Operating Temperature
-20
℃
to 50
℃
Operating Current Maximum 250 mA, Typically 55mA
E.&O.E. www.grantsautomation.com.au
Frequencies 700/850/900/1700/1800/2100/2300/2600 MHz