Graphic Products DuraLabel 2000 User manual

1-800-788-5572
International: [phone]
[e-mail]
www.GraphicProducts.com
www.DuraLabel.com
User’s Guide
DuraLabel®
2000

1. INTRODUCTION ..................................................................................................1
Welcome ...........................................................................................................1
Safety Precautions ...........................................................................................1
 DeviceSpecications .......................................................................................2
2. GETTING STARTED.............................................................................................3
Unpacking & Inspection...................................................................................3
Equipment Checklist ........................................................................................3
3. The BATTERY ......................................................................................................4
Inserting & Removing Battery..........................................................................4
Charging Battery...............................................................................................4
Using the Battery..............................................................................................5
4. LOADING PRINTER SUPPLY ..............................................................................6
Installing Ribbon Cartridge ..............................................................................6
Loading Supply Spindle....................................................................................7
Installing Supply Spindle in Printer .................................................................7
5. MAKING LABELS................................................................................................8
Keys...................................................................................................................8
Soft Keys.....................................................................................................8
Key Pad .......................................................................................................8
Screens .............................................................................................................9
Edit Screen .................................................................................................9
Edit Screen Guide ................................................................................... 10
Size Screen.............................................................................................. 11
Image Screen .......................................................................................... 12
Preview Screen........................................................................................ 12
Save Screen............................................................................................. 13
Text/Image Auto-Size..................................................................................... 13
Cells................................................................................................................ 14
Cells As Seen On the Edit Screen........................................................... 14
Cells As Seen On the Size Screen .......................................................... 16
Changing Text/Image Size Manually............................................................ 16
Modifying Text Style Attributes.......................................................................17
Bold, Italics, and Underline......................................................................17
Uppercase and Lowercase ......................................................................17
  LineJustication...................................................................................... 18
Applying Graphic Images to Labels .............................................................. 18
Applying Graphic Images to Labels - Image Library.........................19-20
Creating Bar Codes ....................................................................................... 21
Adding a Border............................................................................................. 21
Previewing & Printing Labels ........................................................................ 22
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TABLE OF CONTENTS

Deleting Current Labels ................................................................................ 22
Saving Labels................................................................................................. 22
Deleting Saved Labels................................................................................... 23
Opening Saved Labels................................................................................... 24
6. PRINTER SYSTEM SETTINGS ......................................................................... 25
Optimizing Performance & Quality ............................................................... 25
DISP (Display) ................................................................................................ 25
PRINT.............................................................................................................. 26
Heat.......................................................................................................... 26
Motor........................................................................................................ 27
Feed ......................................................................................................... 27
TEST................................................................................................................ 28
Feed ......................................................................................................... 28
Test .......................................................................................................... 28
Print Ver ................................................................................................... 29
RESET............................................................................................................. 29
HARD RESET .................................................................................................. 29
7. EXAMPLE LABELS......................................................................................... 30
Example Label Directions #1: Pipe Marker ................................................. 30
Example Label Directions #2: OSHA Safety Label ...................................... 32
Example Label Directions #3: Wire Wrap .................................................... 36
Example Label Directions #4: Bar Code ...................................................... 39
8. CLEANING & MAINTENANCE....................................................................... 41
Cleaning Exterior Surfaces ........................................................................... 41
Cleaning the Print Head ............................................................................... 41
Cleaning the Platen Roller ............................................................................ 42
9. COMPLIANCE & WARRANTY ......................................................................... 43
FCC Notice ..................................................................................................... 43
Warranty......................................................................................................... 43
Thermal Print Head ....................................................................................... 44
Warranty Service Procedures ....................................................................... 44
General Warranty Provisions ........................................................................ 44
Limitation of Liability ..................................................................................... 44
10. TROUBLESHOOTING TIPS ............................................................................ 46
Symptoms & Solutions.................................................................................. 46
Error Messages/Meaning ............................................................................. 48
12. SOFTKEY MENU SYSTEM............................................................................. 49
13. ACCESSORIES & SUPPLIES ........................................................................ 51
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© 2009, 2010 Graphic Products, Inc.
TABLE OF CONTENTS cont

WELCOME
Congratulations on your new purchase of the DuraLabel 2000 Handheld Label
Printer! We’ve included this User’s Guide to help you get printing as soon as possible.
With this guide you will learn how to set up your handheld printer, load supplies,
and create custom labels.
The DuraLabel 2000 is the best choice in handheld printing. Lightweight and
simple to operate, the DuraLabel 2000 delivers superior thermal transfer printing
performancewhileconvenientlyttinginthepalmofyourhand.Withthesoft-key
menu system, navigating between menu options and adding customize text and
graphic images to your labels is now easier than ever.
TheDuraLabel2000allowsyoutoprintlabelsintheeldwithouthavingtodoany
data entry on a PC, increasing your label production. The DuraLabel 2000 also
saves up to 32 label designs for quick retrieval during future labeling tasks.
Refer to http://duralabel.com/duralabel-2000/duralabel-2000-support.php for
instructional videos, label examples, and a User’s Guide and QuickStart Guide
in .pdf format.
Please contact us for all your labeling needs. From standardized labels to
custom labels, we’re ready to provide the labeling supplies you need. Call
Graphic Products at 1-800-788-5572 today to get your labeling problems solved.
SAFETY PRECAUTIONS
•Readallinstructionscarefully.
•Donotimmersetheprinter or the battery charger in water or other liquids; you
could receive an electrical shock.
•Donotexposetohightemperaturesorhighhumidity.Neverleaveonthe 
dashboard or in the trunk of a car.
•Donotuseinverydustyplacesandavoiddirectexposuretosunlightandrain.
•Donotremovehand strap; it cannot be reinstalled without reassembly of unit.
•Donotattempttorepairtheprinter or the battery charger. There are no
 serviceableparts.Ifserviceorrepairisneeded,contactaqualiedGraphic
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1. INTRODUCTION

Products service representative.
•Donottouchthe print head.
•UseonlyGraphicProductscertiedbatterypackandcharger..
DEVICE SPECIFICATIONS
Output Device •203dpiThermalTransferPrintHead
Power •7.2VDC2000mAHNi-MH
•120VAC/230VAC/100VACwallmountingpackforrecharging
Display •2.62"x1.31"(128×64pixels)LCDshows5lines
Operating Temp •+40°Fto+122°F(+5°Cto+50°C)non-condensating
•Condensationcanformonanyelectronicdeviceiftransferredfromacold
to hot or hot to cold environment quickly. The device will not run until the
codensation dissipates.
Storage Temp •-34°Fto+160°F(-30°Cto+71°C)
Weight •2.7lbs.(1.22kg)
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UNPACKING & INSPECTION
The DuraLabel 2000 has been specially packaged to withstand damage that
may occur during the shipping process. However, upon receiving the printer,
carefully inspect the package and the device. In case of damage, contact the
carrier directly to specify the nature and extent of the damage. Please retain the
packaging materials in case the printer needs to be reshipped.
EQUIPMENT CHECKLIST
If any equipment is missing, please contact Graphic Products customer service at
1-800-788-5572.
QuickStart
Guide
User’s
Guide
DuraLabel 2000
Rechargeable Battery
and Battery Charger
Supply Spindle
(shipped inside printer)
Cleaning
Cards (5)
and Pen
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2. GETTING STARTED

INSERTING & REMOVING BATTERY
1. Pull up and out on the end of the rubber battery compartment flap on the bottom
of the printer to open the battery compartment.
2. Slide the battery into the printer until it snaps into place.
uNOTE: The printer automatically turns on when the battery is installed.
3. Close the battery compartment flap.
4. To remove the battery, open the battery compartment flap and pull gently on
the pull tab on the end of the battery until it freely slides out.
uNOTE: Do not remove the pull tab.
uCAUTION: Always power down the printer before removing the battery to prevent damage to the LCD.
CHARGING THE BATTERY
The battery is pre-charged. There is no need to charge the battery prior to using
theDuraLabel2000forthersttime.Whenthebattery needs to be recharged,
plug one end of the battery charger into the battery and the other end of the
charger into an electrical outlet. Allow approximately 5 hours to fully charge.
uNOTE: The printer is not designed to operate while the battery is charging.
uWARNING: Always dispose of batteries properly. For more information, visit www.rbrc.org
LED STATUS BATTERY
On..................................................... Charging
Blinking every 2 seconds................ Fully Charged
Blinking every 1/2 second ............. Error
Battery
Compartment
Flap
LED Window
Pull Tab
Battery
Compartment
Battery
Power Jack
Window
LED
Power
Jack
3. The BATTERY

USING THE BATTERY
The DuraLabel 2000 has an intelligent battery voltage monitor. As the voltage drops,
thermwaredrivesthebatteryhardertodeliverthevoltageneededtomaintainhigh
print quality—even as the battery becomes completely discharged. Printed labels
maintain the same high quality right up until the battery is completely exhausted.
Printing large characters and/or large labels requires more power than small ones
and will drain the battery faster.
Battery usage is monitored by the printer internally to maximize battery life. If the
printer is on and not in use after approximately 15 minutes, the printer saves the cur-
rent label design and powers off to preserve the battery. When the printer is turned
on again, the printer will resume from the same screen as when it powered off.
uWARNING: Riskofreorexplosionifthebattery is replaced by an incorrect type. Use only a Graphic
Products approved battery.
Battery Life Indicator
Full Battery Partial Battery Empty Battery
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3. The BATTERY cont.

INSTALLING THE RIBBON CARTRIDGE
1. Open the printer cover by pulling the cover release lever.
uNOTE: Do not touch the print head. This could damage the print head and reduce print quality.
2. Orient the ribbon cartridge so that the section of exposed ribbon faces up,
toward the underside of the LCD screen.
3. Gently slide the ribbon cartridge into the side of the printer (avoid snagging
or wrinkling the ribbon) until it snaps tightly and is flush with the side of the
printer. Lock the ribbon cartridge in place by sliding the locking tab.
LCD Screen
Printer
Cover
Cover
Release
Lever
Ribbon
Locking
Tab
Print Head
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4. LOADING PRINTER SUPPLIES

LOADING THE SUPPLY SPINDLE
1. With the printer cover open, remove the supply spindle from the printer.
2. Grasping the two sides of the supply spindle, gently pull it apart.
3. Slide the supply over the spindle shaft making sure it unwinds in the direction
indicated by the arrows on each side of the supply spindle.
4. Replace the spindle cap on the end of the spindle shaft by pressing the ends
together until they touch the supply roll, making sure the spindle hooks are aligned.
INSTALLING THE SUPPLY SPINDLE IN THE PRINTER
1. To secure the supply, place the spindle hooks in the corresponding slots on
the slotted round bar, as seen in the diagram above.
2. Press the spindle shaft ends into the spindle slots.
3. Insert the end of the supply between the platen roller and the black strip of the
guide plate, pushing it through the slot at the top of the printer cover.
4. Carefully close the printer cover without pinching the supply inside, and lock
it in place with the cover release lever.
uNOTE: Once the printer cover is closed, the printer determines the width of supply, and the supply is
aligned for printing labels.
Guide
Plate
Platen
Roller
Slotted Round BarGently push while closing
Spindle
Shaft
End Spindle
Slot
Supply Spindle
Spindle
Hooks
Spindle
Shaft
Spindle
Cap
4. LOADING PRINTER SUPPLIES cont.
2”
½”
1”