Great Computer Corporation Expert 24 User manual

EXPERT 24
CUTTING PLOTTER
User Manual
`
Great Computer Corporation ©

NOTICE
GCC reserves the right to modify the information contained in this user
manual at any time without prior notice; un-authorized modification, copying
distribution or display is prohibited. All comments, queries or
suggestions concerning this manual please consult with your local dealer.

Expert24usermanual
ImportantInformation
Important Information
Thank you for purchasing the Expert 24 Cutting Plotter.
Before you use the cutting plotter, please make sure that you have read the
safety precautions and instructions below.
Caution
!SAFETY PRECAUTIONS!
¾For safety concern, please always hold the cutter firmly from the bottom while moving
it. Do not move the cutter by clasping the depression area on both sides.
（O ）
Correct Incorrect
（X ）
¾Do not shake or drop the blade holder, a blade tip can fly out.
¾During an operation, do not touch any of the moving parts of this machine (such as the
carriage). Also be careful to make sure that clothing and hair do not get caught.
¾Always connect the power cable to a grounded outlet.
¾Always use the accessory power cable which is provided. Do not wire the power cable
so that it becomes bent or caught between objects.
¾Do not connect the power cable to branching outlet to which other machines are also
connected, or use an extension cable. There is danger of overheating and of
mis-operation of the machine.
¾Keep the tools away from children where they can reach.
¾Always put the pinch rollers within the white marks.

Expert 24 user manual
Table of Contents
T
Ta ab bl le e o of f C Co on nt te en nt ts s
Important Information
1. General Information
1.1 PackageItems 1-1
1.2 Product Features 1-1
1.3 The Appearance 1-2
2. Installation
2.1 Precaution 2-1
2.2 Stand & Flexible Media Support System 2-2
2.3 BladeInstallation 2-5
2.4 Media Loading 2-7
2.5 Cable Connections 2-9
3.Operation
3.1 The Control Panel 3-1
3.2 VLCD 3-2
3.3 File Uploader 3-5
3.4 Data Transmission 3-6
4. Basic Maintenance
4.1 Cleaning the cutting Plotter 4-1
4.2 Cleaning the Grid Drum 4-1
4.3 Cleaning the Pinch Rollers 4-2
5. Trouble Shooting
5.1 What if Expert 24 cannot Operate? 5-1
5.2 Light Indicators 5-1
5.3 Cutting Quality Problems 5-4
5.4 USB Connection problems 5-5
Appendix
I Expert24Specification A-I

Expert 24 user manual
GeneralInformation 1-1
1.1 Package Items
The package of Expert 24 contents the items listed below, please check carefully.
If you find any item missing, please consult your local dealer for further assistance.
Item Quantity
Cutting Plotter 1 Set
Accessories 1 Set
1. Installation CD 2. AC Power Cord 3. Desktop Support Brackets
4. Cutting Pad 5. USB Cable 6. RS-232 Cable
7. Tweezers 8. Paper Slicer
1.GeneralInformation
1.2 Product Features
The followings are the main features of the Expert 24 cutting plotters:
‧Dual-port connectivity – USB & Serial interface.
‧Up to 250 gram cutting force.
‧Up to 40 mm/per second cutting speed.

Expert 24 user manual
GeneralInformation 1-2
1.3 The Appearance (EX-24)
1.3.1 The Front View
Object Description
A Primary Pinch Roller To help hold the media during cutting.
B Slicing Groove To help slice off media.
C Alignment Ruler To align media with clear guideline marks
D Tool Carriage To help perform cutting job with installed blade or pen.
E Blade Holder To hold the blade.
F Platen The surface for holding and supporting media in operation.
G Cutting Pad To protect blade and plate in operation.
H Control Panel To consist of 10 control keys and 6 LED lights.
1.3.2 The Back View
Object Description
J Grid Drum To move media back and forth in operation.
J
【Figure 1-2】
GFED
CBA H
【Figure 1-1】

Expert 24 user manual
GeneralInformation 1-3
1.3.3 The Side Views
O
【Figure 1-4】
N
KL M
【Figure 1-3】
Object Description
K AC Power Connector To insert the AC power cord.
L Fuse 3Amp.
M Power Switch To turn on or off the machine.
N USB Connector To connect the machine and a computer through a
USB cable.
O Serial Interface Connector To connect the machine and a computer through a
RS-232 cable.

Expert 24 User Manual
Installation 2-1
2.Installation
2.1 Precaution
Please read below information carefully before you start installation.
Notice 1
zMake sure the power switch is off before installing the cutting plotter.
zCarefully handle the cutter to prevent any injuries.
Notice 2 Choosing a proper place before setting up the cutting plotter
Before installing your cutting plotter, select a suitable location, which meets the following
conditions.
zThe machine can be approached easily from any direction.
zKeep enough space for the machine, accessories and supplies.
zKeep the working area stable, avoiding severe vibration.
zKeep the temperature between 15 and 30 ℃ (60-86oF) in the workshop.
zKeep the relative humidity between 25% and 75% in the workshop.
zProtecting the machine from dust and strong air current.
zPreventing the machine from direct sunlight or extremely bright lighting.
Notice 3 Connecting the Power Supply
Check the plug of the power cord to see if it mates with the wall outlet. If not, please contact
your dealer.
zInsert the plug (male) into a grounded power outlet.
zInsert the other end (female) of power cord into the AC connector of cutting plotter.

Expert 24 User Manual
Installation 2-2
2.2 Stand & Flexible Media Support System
2.2.1 Stand Installation
Please follow the procedures below for assembling the stand and the media support system.
Step 1 Please examine the supplied items in the accessory box of the stand carton
before you install:
Stand is an optional item for Expert 24, Item List：
z1 Left side vertical stand
z1 Right side vertical stand
z1 Support for left side
z1 Support for right side
z1 Stand Beam
z2 Bottom Stands with wheels
z2 Sliding brackets for paper take up
z1 Hex Wrench (M5)Φ4
z28 Socket flat head screws(M6*12L)
z1 Installation Guide
Step 2
Position the Left side vertical stand perpendicularly to part Xand put the screws into the
holes and tighten them to form a left side T-stand (Figure 2-1). Repeat the same steps with the
Right side vertical stand.
Left side vertical stand
XBottom Stand
Figure 2-1

Expert 24 User Manual
Installation 2-3
Step 3
Place the stand beam upright on the T-stand and put the screws into the holes but do not
tighten them at this step.
T-stand
Stand Beam
Figure 2-2
Step 4
Position both the left Support and right Support perpendicularly to the T-stand and put the
screws into the holes and tighten them as shown in Figure 2-3.
Support for right side
Support for left side
Figure 2-3