Greaves AMPERE ZEAL User manual

OWNER'S MANUAL

Dear User,
Thank you for Amping it Up!
Congratulations on purchasing the Ampere Zeal
Electric Scooter and joining our growing number
of quality-conscious customers with love for the
environment. We take great pride in the quality
and workmanship that goes into every Ampere
vehicle. We hope you will, too.
This Owner’s Manual explains how to operate
your new Ampere Electric Vehicle. Please read
the instructions carefully and familiarise yourself
with the operating mechanism, controls and
maintenance requirements. This will help you get
the best out of your Ampere Electric Vehicle and
assure a safe, trouble-free ride.
All the information and specifications provided
in this Manual are correct at the time of printing.
However, as a result of Ampere's continual
product improvement, we reserve the right to
make changes at any time, without notice.
FOREWORD
01

INTRODUCTION
Electric Vehicles (EVs) are gaining a strong following across the country. With lower
maintenance and running costs when compared to a conventional petrol vehicle, EVs also
oer the added benefits of reduced carbon footprint and .
Established in 2008, Ampere by Greaves has the firm backing of a lineage of 162 years.
With an extensive dealer network across 250+ cities, you have the Ampere assurance
wherever you go.
Ampere’s range of trendy and cost-eective Electric Vehicles has taken the world of
e-mobility by storm. With 13 years of EV experience under our belt, we make EVeryday
Mobility Exciting.
With your new Ampere Electric Vehicle, you get access to HOLA, the EV industry’s first
owner community where you can network with fellow Ampere lovers and get exclusive
oers and discounts.
Keep the Zeal going – it’s time to Amp it Up.
120,00,000+*
LITRES OF PETROL SAVED
YEARS
OF ELECTRIC VEHICLES EXPERIENCE
13
9,00,000+*
EQUIVALENT TO PLANTING
TREES
80,000+*
HAPPY CUSTOMERS & GROWING
*AS ON MAR’21
02
*AS ON MAR’21

03
Download the app
and manage
all service needs.
AMPERE CARE
THE APP AT
YOUR SERVICE
Download the
Ampere Care app
- Book your service with a tap.
- Track your service request on the go.
- Get service reminders in time.

HOLA, ZEAL OWNER! | YOUR EV COMMUNITY
As a proud Zeal owner, you also get to be
a part of HOLA – the Happy Owner’s
League of Ampere. It’s India’s first online
EV owner community, where you get to
meet other Ampere owners, just like you.
As a member of HOLA, you can enjoy
these great benefits like:
• A personal HOLA Privilege Card
• Access to stylish HOLA merchandise
• Exclusive discounts and offers
• Special upgrades and referral bonuses
• Access to new product previews
You also get to contribute to Ampere’s
Green Initiatives and do your part in
keeping the planet clean and green.
It’s time to say HOLA to the
Zeal way of life.
Log in to our website
www.amperevehicles.com
for your e-HOLA card and unlock
multiple benefits coming your way.
SCAN THE QR CODE
TO KNOW MORE
04

05
AMPERE ASSURANCE
NEAR YOU, WITH YOU,
ALWAYS
300+ SERVICE TOUCHPOINTS
PROFESSIONAL
EXPERTISE
COMPANY-TRAINED TECHNICIANS
AT ALL DEALERSHIPS
TOLL-FREE
SUPPORT
FOR IMMEDIATE QUERIES
UP TO 3 YEARS
WARRANTY*
FOR BATTERY, CHARGER,
MOTOR, CONTROLLER & CONVERTER
PROMPT &
RELIABLE SERVICE
FOR ROADSIDE ASSISTANCE
SERVICE ON WHEELS*
*T&C Apply.

CONTENTS
HOLA, Zeal owner!
Your EV community - 05
Introducing your Zeal
Before you begin - 07
Overview - 09
Main technical parameters
and specifications - 15
Battery maintenance - 16
Security features - 21
Taking care of your Zeal
Maintenance - 23
Pre-drive checks - 25
Regular checks - 27
Troubleshooting faults - 28
From Zeal to you
Service terms and
conditions - 30
Warranty policy - 31
After-sales service
and guarantee - 39
Vehicle maintenance
schedule - 40
General instructions
to Ampere Dealers - 46
Warranty card - 47
Service coupons - 51
Other products
Consumer products - 63
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07
INTRODUCING YOUR ZEAL | 1. BEFORE YOU BEGIN
Read the Owner's Manual carefully before
using the vehicle.
Check the battery level status before you
start riding.
Check the air pressure of both wheels
before riding the vehicle.
Do not accelerate the vehicle in the
standing and parking condition.
Do not park the vehicle in a spot exposed
to direct sunlight.
Do not unplug the charger while charging.
Do not use the vehicle immediately after
charging.
Do not overload the vehicle with more
than its carrying capacity.
Avoid parking and riding through water
levels higher than the height of the motor
and battery.
Turn the vehicle on only after sitting in a
comfortable position.
Ensure that the switches, lights and
brakes are working properly before riding
the vehicle.
After washing the vehicle or having driven
through wet roads, check to see if the
brakes and charging state of the battery
are working properly.
Always follow road trac rules and
regulations of our country.
Note: Do not turn the throttle if you and
your pillion rider are not seated properly
on the vehicle.

08
INTRODUCING YOUR ZEAL | 1. BEFORE YOU BEGIN
1.1 Accelerating the vehicle
Once seated firmly, gradually turn the
throttle inwards so that the vehicle moves.
In order to increase the speed, adjust the
throttle further inwards.
Accelerate gradually at all times,
especially when setting o or climbing up
slopes to save electric power.
1.2 Braking the vehicle
It is most eective to use both the front
and rear brakes gradually and
simultaneously.
We have incorporated a Harmonised
Braking System (HBS) which activates
front brake parallelly while applying the
rear brake.
Release the throttle and apply brake
levers to reduce the speed of the vehicle
gradually.
Do not accelerate suddenly after applying
the brakes.
Ensure that the brake levers are released
before accelerating.

INTRODUCING YOUR ZEAL | 2. OVERVIEW
2.1 Vehicle and parts diagram
Low/
High Beam
Switch
Digital
Display
Headlight
Switch
Horn
Switch
Left Hand
Grip
USB Charging
Port
Indicator
Switch
Glove
Box
Bag Hook
Power On/O
Ignition Lock Switch
Throttle Grip
Ignition Switch
09

INTRODUCING YOUR ZEAL | 2. OVERVIEW
2.1 Vehicle and parts diagram
Rear View
Mirror
Tail Lamp and
Rear Indicators
Pillion Handle
Battery
Battery Charging
Port
Rear Wheel
Hub Motor
Side Stand
Centre Stand
Motor Number
Front
Indicators
Headlight
VIN (Frame)
Number
Fork
Assembly
10

INTRODUCING YOUR ZEAL | 2. OVERVIEW
2.2 Control switches
Lock control
ON: Ignition ON
OFF: Ignition OFF
OPEN/PUSH: To
release SEAT LOCK
LOCK: Steering LOCK,
Ignition OFF
To lock the
steering, turn the
handle bar to the
left. Push and
release the key.
Turn the key to
the "LOCK"
position and
remove the key.
To unlock the
steering, insert the
key in the steering
cum ignition lock
and turn it
clockwise to the
‘OFF' position. To
turn the electric
circuits 'ON', turn
the key further
clockwise.
To open the
storage box, insert
the key into the
slot and turn
gently.
To lock and unlock the steering:
11

1) Dipper Switch: When
the headlight is ON, a
high or low beam can
be selected with the
dipper switch.
2) Turn Signal Switch:
When the turn signal
knob is turned to the
left or the right, the
respective indicator
will start blinking. To
stop the blinking, push
the knob in and
release.
3) Horn Button: Press
the button to sound
the horn.
INTRODUCING YOUR ZEAL | 2. OVERVIEW
2.2 Control switches
Left handle switch control Right handle switch control
1) Head Light Switch
Daylight Running Lamp. Tail Lamp 'ON'
Head Lamp 'ON'
2) Speed Limit Switch:
H: Maximum speed
L: Low speed
1
2
3
1
2
12

INTRODUCING YOUR ZEAL | 2. OVERVIEW
2.2 Control switches
The throttle grip is
placed at the right side
of the handle bar. User
can access the throttle
to raise/lower the
speed of the vehicle.
I. Left Indicator
II. High Beam
III. Right Indicator
IV. Ready Indicator
Throttle control
I
II
III
IV
13

INTRODUCING YOUR ZEAL | 2. OVERVIEW
2.3 Digital display
I. Left Indicator
II. E-Brakes
III. Motor Failure
IV. Throttle Failure
V. Controller Failure
VI. High Beam
VII. High Temperature
VIII. Batter Voltage
IX. Charge Level
X. Odometer
XI. Ignition
XII. Right Indicator
XIII. Speed Mode
XIV. Speed
I XII
XI
II
III
V
VII
IV
VI
XIV XIII
VIII IX X
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INTRODUCING YOUR ZEAL | 3. MAIN TECHNICAL PARAMETERS
AND SPECIFICATIONS
Max Speed 50 ± 3 Km/hr (both single and double rider)
Max Loading Capacity 150 Kg
Charge Time 5 to 6 Hrs
Range 87 kms - as per standard testing conditions
at ARAI (Indian Driving Cycle)
Gradient 13˚± 2˚ (Single rider) & 8˚± 2˚ (Double rider)
Battery 60V, 30Ah Advanced Lithium Battery
Charger 60V, 7.5A Li
Controller BLDC Vector Sine Wave
Motor Power 1200 Watts
Brake Mechanical Drum - 130mm HBS
Suspension Front - Telescopic, Rear - Coil Spring
Tyre 3.00-10 4PR
Wheel 2.15J x 10
Dimensions (L X W X H) 1720 x 670 x 1115 mm
Ground Clearance 112 mm
Wheel Base 1235 mm
Note: Features, specifications and colours are at sole discretion of manufacturer and liable
to change without prior notice.
15

INTRODUCING YOUR ZEAL | 4. BATTERY MAINTENANCE
The Ampere Zeal runs on a 60V Lithium Battery. The battery is
crucial when it comes to the performance of the vehicle. Therefore,
maintaining the battery properly is of utmost importance.
a. The maximum relative
humidity is 95% for storage
and operation.
b. The battery must not be
exposed to direct sunlight.
c. The battery should be kept
away from heat sources.
d. The battery must be laid flat.
e. The battery must not be
pressed by mechanical forces.
4.1 Battery storage and usage
I. Environment Temperature
II. Precautions
Operating
Temperature
Storage
Temperature
Charge
Discharge
0 to 45°C
-20 to 45°C
-10 to 35°C
16

INTRODUCING YOUR ZEAL | 4. BATTERY MAINTENANCE
III. Battery State of Charge (SOC) is between 30% to
40% in digital display when delivered by your dealer.
IV. Avoid frequent charging. If the riding period is
short, the battery need not be charged every time.
V. Please do not use chargers other than the one
provided with this battery. Other chargers may have
a dierent charging profile, resulting in battery
damage.
VI. Do not overcharge the battery for more than 6
hours.
VII. Do not charge the battery immediately after
fully discharging it. Give it a rest period of at least
30 minutes after use.
VIII. Do not use the vehicle/battery immediately
after charging it completely. Give it a rest period of
15 minutes after removing the charger from the main
power supply.
IX. While transporting or handling the battery – do
not throw the battery or place a heavy load on top
of it or apply heavy pressure to it. These actions can
destroy the internal connections, which may lead to
open-circuited or short-circuited batteries.
X. Avoid charging at a low voltage level. It may spoil
the battery charger and the battery.
XI. Throttle gradually at all times, especially when
setting o or climbing up slopes to save battery
power.
XII. Release the throttle and apply both the brakes
gradually to reduce the speed of the vehicle.
XIII. Avoid sudden acceleration and sudden braking
while riding as this will aect the performance of
the vehicle in the long term.
XIV. Ensure that the brake levers are released before
throttling.
17

INTRODUCING YOUR ZEAL | 4. BATTERY MAINTENANCE
XV. Strictly do not charge the batteries close to
flames and high temperatures.
XVI. The life of the battery will reduce if it is parked
in direct sunlight or by keeping it in a place where
the temperature is more than 40°C. Always try to
park the vehicle under shade and try to charge the
battery in a proper ventilated area.
XVII. If the scooter has not been used for prolonged
periods of time, please charge and discharge the
battery at least once a month and always keep it at
50% charge during this time.
XVIII. When the battery is not in use for an extended
period of time, remove the battery from the load for
storage.
XIX. Always maintain the recommended tyre
pressure to avoid capacity drop. The recommended
tyre pressure for the front wheel is 30 to 32 PSI and
the rear wheel is 35 to 38 PSI.
XX. Though the vehicle is designed to be used in
wet conditions, do not park/store in areas where the
water level is above the centre of the wheel. Water
in the motor will damage the vehicle.
Do not modify the electrical components and wiring
circuit on your own. This can cause operational
faults, electric failure and other damage, thereby
shortening the lifespan of the vehicle and
endangering the safety of the user.
Only the user will be responsible for errors or faults
caused due to the above reasons.
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