Greaves AMPERE ZEAL User manual

OWNER'S MANUAL

Dear User,
Thank you for Amping it Up!
Congratulations on purchasing the Ampere Zeal
Electric Scooter and joining our growing number
of quality-conscious customers with love for the
environment. We take great pride in the quality
and workmanship that goes into every Ampere
vehicle. We hope you will, too.
This Owner’s Manual explains how to operate
your new Ampere Electric Vehicle. Please read
the instructions carefully and familiarise yourself
with the operating mechanism, controls and
maintenance requirements. This will help you get
the best out of your Ampere Electric Vehicle and
assure a safe, trouble-free ride.
All the information and specifications provided
in this Manual are correct at the time of printing.
However, as a result of Ampere's continual
product improvement, we reserve the right to
make changes at any time, without notice.
FOREWORD
01

INTRODUCTION
Electric Vehicles (EVs) are gaining a strong following across the country. With lower
maintenance and running costs when compared to a conventional petrol vehicle, EVs also
oer the added benefits of reduced carbon footprint and .
Established in 2008, Ampere by Greaves has the firm backing of a lineage of 162 years.
With an extensive dealer network across 250+ cities, you have the Ampere assurance
wherever you go.
Ampere’s range of trendy and cost-eective Electric Vehicles has taken the world of
e-mobility by storm. With 13 years of EV experience under our belt, we make EVeryday
Mobility Exciting.
With your new Ampere Electric Vehicle, you get access to HOLA, the EV industry’s first
owner community where you can network with fellow Ampere lovers and get exclusive
oers and discounts.
Keep the Zeal going – it’s time to Amp it Up.
120,00,000+*
LITRES OF PETROL SAVED
YEARS
OF ELECTRIC VEHICLES EXPERIENCE
13
9,00,000+*
EQUIVALENT TO PLANTING
TREES
80,000+*
HAPPY CUSTOMERS & GROWING
*AS ON MAR’21
02
*AS ON MAR’21

03
Download the app
and manage
all service needs.
AMPERE CARE
THE APP AT
YOUR SERVICE
Download the
Ampere Care app
- Book your service with a tap.
- Track your service request on the go.
- Get service reminders in time.

HOLA, ZEAL OWNER! | YOUR EV COMMUNITY
As a proud Zeal owner, you also get to be
a part of HOLA – the Happy Owner’s
League of Ampere. It’s India’s first online
EV owner community, where you get to
meet other Ampere owners, just like you.
As a member of HOLA, you can enjoy
these great benefits like:
• A personal HOLA Privilege Card
• Access to stylish HOLA merchandise
• Exclusive discounts and offers
• Special upgrades and referral bonuses
• Access to new product previews
You also get to contribute to Ampere’s
Green Initiatives and do your part in
keeping the planet clean and green.
It’s time to say HOLA to the
Zeal way of life.
Log in to our website
www.amperevehicles.com
for your e-HOLA card and unlock
multiple benefits coming your way.
SCAN THE QR CODE
TO KNOW MORE
04

05
AMPERE ASSURANCE
NEAR YOU, WITH YOU,
ALWAYS
300+ SERVICE TOUCHPOINTS
PROFESSIONAL
EXPERTISE
COMPANY-TRAINED TECHNICIANS
AT ALL DEALERSHIPS
TOLL-FREE
SUPPORT
FOR IMMEDIATE QUERIES
UP TO 3 YEARS
WARRANTY*
FOR BATTERY, CHARGER,
MOTOR, CONTROLLER & CONVERTER
PROMPT &
RELIABLE SERVICE
FOR ROADSIDE ASSISTANCE
SERVICE ON WHEELS*
*T&C Apply.

CONTENTS
HOLA, Zeal owner!
Your EV community - 05
Introducing your Zeal
Before you begin - 07
Overview - 09
Main technical parameters
and specifications - 15
Battery maintenance - 16
Security features - 21
Taking care of your Zeal
Maintenance - 23
Pre-drive checks - 25
Regular checks - 27
Troubleshooting faults - 28
From Zeal to you
Service terms and
conditions - 30
Warranty policy - 31
After-sales service
and guarantee - 39
Vehicle maintenance
schedule - 40
General instructions
to Ampere Dealers - 46
Warranty card - 47
Service coupons - 51
Other products
Consumer products - 63
06

07
INTRODUCING YOUR ZEAL | 1. BEFORE YOU BEGIN
Read the Owner's Manual carefully before
using the vehicle.
Check the battery level status before you
start riding.
Check the air pressure of both wheels
before riding the vehicle.
Do not accelerate the vehicle in the
standing and parking condition.
Do not park the vehicle in a spot exposed
to direct sunlight.
Do not unplug the charger while charging.
Do not use the vehicle immediately after
charging.
Do not overload the vehicle with more
than its carrying capacity.
Avoid parking and riding through water
levels higher than the height of the motor
and battery.
Turn the vehicle on only after sitting in a
comfortable position.
Ensure that the switches, lights and
brakes are working properly before riding
the vehicle.
After washing the vehicle or having driven
through wet roads, check to see if the
brakes and charging state of the battery
are working properly.
Always follow road trac rules and
regulations of our country.
Note: Do not turn the throttle if you and
your pillion rider are not seated properly
on the vehicle.

08
INTRODUCING YOUR ZEAL | 1. BEFORE YOU BEGIN
1.1 Accelerating the vehicle
Once seated firmly, gradually turn the
throttle inwards so that the vehicle moves.
In order to increase the speed, adjust the
throttle further inwards.
Accelerate gradually at all times,
especially when setting o or climbing up
slopes to save electric power.
1.2 Braking the vehicle
It is most eective to use both the front
and rear brakes gradually and
simultaneously.
We have incorporated a Harmonised
Braking System (HBS) which activates
front brake parallelly while applying the
rear brake.
Release the throttle and apply brake
levers to reduce the speed of the vehicle
gradually.
Do not accelerate suddenly after applying
the brakes.
Ensure that the brake levers are released
before accelerating.