Greaves AMPERE REO PLUS User manual

OWNER'S MANUAL
REO

Dear User,
Thank you for Amping it Up!
Congratulations on purchasing the Ampere
Reo Plus Electric Scooter and joining our
growing numbers of quality-conscious EV
customers with love for the environment. We
take great pride in the quality and workmanship
that goes into every Ampere vehicle. We hope
you will, too.
This Owner’s Manual explains how to operate
your new Ampere Electric Vehicle. Please read
the instructions carefully and familiarise yourself
with the operating mechanism, controls and
maintenance requirements. This will help you get
the best out of your Ampere EV and assure a
safe, trouble-free ride.
All the information and specifications provided
in this Manual are correct at the time of printing.
However, as a result of Ampere's continual
product improvement, we reserve the right to
make changes at any time, without notice.
FOREWORD
01

INTRODUCTION
Electric Vehicles (EVs) are gaining a strong following across the country. With lower
maintenance and running costs when compared to a conventional petrol vehicle, EVs also
oer the added benefits of reduced carbon footprint and zero-emission.
Established in 2008, Ampere by Greaves has the firm backing of a lineage of 162 years.
With an extensive dealer network across 250+ cities, you have the Ampere assurance
wherever you go.
Ampere’s range of trendy and cost-eective Electric Vehicles has taken the world of
e-mobility by storm. With 13 years of EV experience under our belt, we make EVeryday
Mobility Exciting.
With your new Ampere Electric Vehicle, you get access to HOLA, the EV industry’s first
owner community where you can network with fellow Ampere lovers and get exclusive
oers and discounts.
Get ready for the Reo Plus – it’s time to Amp it Up.
120,00,000+*
LITRES OF PETROL SAVED
YEARS
OF ELECTRIC VEHICLES EXPERIENCE
13
9,00,000+*
EQUIVALENT TO PLANTING
TREES
80,000+*
HAPPY CUSTOMERS & GROWING
*AS ON MAR’21
02

03
Download the app
and manage
all service needs.
AMPERE CARE
THE APP AT
YOUR SERVICE
Download the
Ampere Care app
- Book your service with a tap.
- Track your service request on the go.
- Get service reminders in time.

HOLA, REO PLUS OWNER! | YOUR EV COMMUNITY
As a proud Reo Plus owner, you also get
to be a part of HOLA – the Happy
Owner’s League of Ampere. It’s India’s
first online EV owner community, where
you get to meet other Ampere owners,
just like you.
As a member of HOLA, you can enjoy
these great benefits like:
• A personal HOLA Privilege Card
• Access to stylish HOLA merchandise
• Exclusive discounts and offers
• Special upgrades and referral bonuses
• Access to new product previews
You also get to contribute to Ampere’s
Green Initiatives and do your part in
keeping the planet clean and green.
It’s time to say HOLA to the
Reo Plus way of life.
Log in to our website
www.amperevehicles.com
for your e-HOLA card and unlock
multiple benefits coming your way.
SCAN THE QR CODE
TO KNOW MORE
04

AMPERE ASSURANCE
NEAR YOU, WITH YOU,
ALWAYS
300+ SERVICE TOUCHPOINTS
PROFESSIONAL
EXPERTISE
COMPANY-TRAINED TECHNICIANS
AT ALL DEALERSHIPS
TOLL-FREE
SUPPORT
FOR IMMEDIATE QUERIES
FOR ROADSIDE ASSISTANCE
SERVICE ON WHEELS*
*T&C Apply.
PROMPT &
RELIABLE SERVICE
2UP TO 2 YEARS
WARRANTY*
FOR BATTERY, 1 YEAR WARRANTY FOR CHARGER,
MOTOR, CONTROLLER & CONVERTER
05

CONTENTS
HOLA, Reo Plus owner!
Your EV community - 04
Introducing your Reo Plus
Before you begin - 07
Overview - 09
Main technical parameters
and specifications - 15
Battery maintenance - 16
Security features - 21
Taking care of your Reo Plus
Maintenance - 23
Pre-drive checks - 25
Regular checks - 27
Troubleshooting faults - 28
From Reo Plus to you
Service terms and
conditions - 30
Warranty policy - 31
After-sales service
and guarantee - 39
Vehicle maintenance
schedule - 40
General instructions
to Ampere Dealers - 46
Warranty card - 47
Service coupons - 51
Other products
Consumer products - 63
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07
INTRODUCING YOUR REO PLUS | 1. BEFORE YOU BEGIN
Read the Owner's Manual carefully before
using the vehicle.
Check the battery level status before you
start riding.
Check the air pressure of both wheels
before riding the vehicle.
Do not accelerate the vehicle in the
standing and parking condition.
Do not park the vehicle in a spot exposed
to direct sunlight.
Do not unplug the charger while charging.
Do not use the vehicle immediately after
charging.
Do not overload the vehicle with more
than its carrying capacity.
Avoid parking and riding through water
levels higher than the height of the motor
and battery.
Turn the vehicle on only after sitting in a
comfortable position.
Ensure that the switches, lights and
brakes are working properly before riding
the vehicle.
After washing the vehicle or having driven
through wet roads, check to see if the
brakes and charging state of the battery
are working properly.
Always follow road trac rules and
regulations of our country.
Note: Do not turn the throttle if you and
your pillion rider are not seated properly
on the vehicle.

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INTRODUCING YOUR REO PLUS | 1. BEFORE YOU BEGIN
1.1 Accelerating the vehicle
Once seated firmly, gradually turn the
throttle inwards so that the vehicle moves.
In order to increase the speed, adjust the
throttle further inwards.
Accelerate gradually at all times,
especially when setting o or climbing up
slopes to save electric power.
1.2 Braking the vehicle
It is most eective to use both the front
and rear brakes gradually and
simultaneously.
We have incorporated a Harmonised
Braking System (HBS) which activates
front brake parallelly while applying the
rear brake.
Release the throttle and apply brake
levers to reduce the speed of the vehicle
gradually.
Do not accelerate suddenly after applying
the brakes.
Ensure that the brake levers are released
before accelerating.

INTRODUCING YOUR REO PLUS | 2. OVERVIEW
2.1 Vehicle and parts diagram
USB Port
Horn
Switch
Left Handle
Indicator
Switch
Low/High
Beam Switch
Ignition Lockset
Accelerator
Handle
Ignition Switch
Low/High
Beam Switch
Cluster
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INTRODUCING YOUR REO PLUS | 2. OVERVIEW
2.1 Vehicle and parts diagram
Battery
Charging Port
Side Stand
Centre Stand
Hub Motor
Tail Lamp and
Rear Indicators
Accelerator
Handle
Front
Indicator Light
Fork
Assembly
Headlight
Frame
Number
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INTRODUCING YOUR REO PLUS | 2. OVERVIEW
2.2 Control switches
Lock control
ON: Ignition ON
OFF: Ignition OFF
OPEN/PUSH: To
release SEAT LOCK
LOCK: Steering LOCK,
Ignition OFF
Push and turn the
key towards left
for handle bar
lock.
To unlock the
steering, insert the
key in the steering
cum ignition lock
and turn in
clockwise to the
'OFF' position. To
turn the electric
circuits 'ON', turn
the key clockwise
further.
To open the
storage box, insert
the keyinto slot
and turn gently
To lock and unlock the steering:
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1) Dipper Switch: When
the headlight is ON, a
high or low beam can
be selected with the
dipper switch.
2) Turn Signal Switch:
When the turn signal
knob is turned to the
left or the right, the
respective indicator
will start blinking. To
stop the blinking, push
the knob in and
release.
3) Horn Button: Press
the button to sound
the horn.
INTRODUCING YOUR REO PLUS | 2. OVERVIEW
2.2 Control switches
Left handle switch control Right handle switch control
2
3
1
1
2
1) Head Light Switch
Daylight Running Lamp. Tail Lamp 'ON'
Head Lamp 'ON'
2) Ignition Kill Switch
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INTRODUCING YOUR REO PLUS | 2. OVERVIEW
2.2 Control switches
Throttle control
The throttle grip is
placed at the right side
of the handle bar. User
can access the throttle to
raise/lower the speed of
the vehicle.
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INTRODUCING YOUR REO PLUS | 2. OVERVIEW
2.3 Digital display
1. Speedometer
2. Battery voltage indicator
3. Battery level indicator
4. Odometer
I
II
III
IV
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INTRODUCING YOUR REO PLUS | 3. MAIN TECHNICAL PARAMETERS
AND SPECIFICATIONS
MAX SPEED 25 Kmph
MAX LOADING CAPACITY Recommended: 75 Kgs - Maximum: 120 Kgs
CHARGE TIME 5 to 6 Hrs
RANGE 58 ± 5 Kms with single Rider(75 Kgs)
GRADIENT 11˚ ± 2˚ (Single rider) & 8˚± 2˚ (Double rider)
BATTERY 48V, 28Ah Advanced Lithium Battery
CHARGER 48V, 6A Li
CONTROLLER BLDC Vector Sine Wave
MOTOR POWER 250 Watts
BRAKE Mechanical Drum
SUSPENSION Front - Telescopic, Rear - Coil Spring
TYRE 3.00-10 4PR
WHEEL 2.15J x 10
DIMENSIONS (L x W x H) 1730 x 660 x 1200 mm
GROUND CLEARANCE 112 mm
WHEEL BASE 1334 mm
Note: Features, specifications and colours are at sole discretion of manufacturer and liable
to change without prior notice.
15

INTRODUCING YOUR REO PLUS | 4. BATTERY MAINTENANCE
The Ampere Reo runs on a 48V Lead Acid Battery.
The battery is crucial when it comes to the performance of the vehicle.
Therefore, maintaining the battery properly is of utmost importance.
a. The maximum relative
humidity is 95% for storage
and operation.
b. The battery must not be
exposed to direct sunlight.
c. The battery should be kept
away from heat sources.
d. The battery must be laid flat.
e. The battery must not be
pressed by mechanical forces.
4.1 Battery storage and usage
I. Environment Temperature
II. Precautions
Operating
Temperature
Storage
Temperature
Charge
Discharge
0 to 45°C
-20 to 45°C
-10 to 35°C
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INTRODUCING YOUR REO PLUS | 4. BATTERY MAINTENANCE
III. Battery should be charged to 50% every 2
months.
IV. Battery State of Charge (SOC) is between 30% to
40% in digital display when delivered by your dealer.
V. Avoid frequent charging. If the riding period is
short, the battery need not be charged every time.
VI. The battery lifetime will increase if used in 50%
SOC discharged (used).
VII. Frequently discharging the battery above 70%
of Depth of Discharge (used) completely reduces
the life of the battery.
VIII. Please do not use chargers other than the one
provided with this battery. Other chargers may have
a dierent charging profile, resulting in battery
damage.
IX. Do not charge the battery for more than 10
hours.
X. Do not charge the battery immediately after fully
discharging it. Give it a rest period of at least 30
minutes after use.
XI. Do not use the vehicle/battery immediately after
charging it completely. Give it a rest period of 15
minutes after removing the charger from the main
power supply.
XII. While transporting or handling the battery – do
not throw or shake the battery or place a heavy load
on top of it or apply heavy pressure to it. These
actions can destroy the internal connections, which
may lead to open circuited or short-circuited
batteries.
XIII. Check your house mains supply voltage levels.
Low voltage levels may spoil the charger and/or the
battery.
XIV. Accelerate gradually at all times, especially
when setting o or climbing up slopes to save
battery power.
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INTRODUCING YOUR REO PLUS | 4. BATTERY MAINTENANCE
XV. Release the throttle and apply both the brakes
gradually to reduce the speed of the vehicle.
XVI. Avoid sudden acceleration and sudden braking
while riding as this will aect the performance of
the vehicle in the longterm.
XVII. Ensure that the brake levers are released
before accelerating.
XVIII. Strictly do not charge the batteries close to
flames and high temperatures.
XIX. The life of the battery will reduce if it is parked
in direct sunlight or by keeping it in a place where
the temperature is more than 40°C. This can result
in a thermal runaway, leading to an inability to use
the vehicle. Always try to park the vehicle under
shade and try to charge the battery in a proper
ventilated area.
XX. If the scooter has not been used for prolonged
periods of time, please charge and discharge the
battery at least once a month and always keep it at
50% charge during this time.
XXI. When the battery is not in use for an extended
period of time, remove the battery from the load for
storage.
XXII. Always maintain the recommended tyre
pressure to avoid capacity drop. The recommended
tyre pressure for the Front Wheel is 30 to 32 PSI
and the Rear Wheel is 35 to 38 PSI.
XXIII. Though the vehicle is designed to be used in
wet conditions, do not park/store in areas where the
water level is above the centre of the wheel. Water
in the motor will damage the vehicle.
XXIV. Do not modify the electrical components and
wiring circuits on your own. This can cause
operational faults, electric failure and other damage,
thereby shortening the lifespan of the vehicle and
endangering the safety of the user. Ampere will not
be responsible for errors or faults caused due to the
above reasons.
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