Gree FLEXX24HP230V1BH User manual

Indoor Unit
OWNERS
MANUAL
MODELS: Thank you for choosing our product. Please read this Owner’s
Manual carefully before operation and retain it for future reference.
If you would like a copy of this Manual, please contact your local
distributor or visit www.greecomcomfort.com/resources now to
download and file the electronic version.
CAT NO: GREE_FLEXX24-60HP230V1BH_OWNERS_09282021
FLEXX24HP230V1BH
FLEXX36HP230V1BH
FLEXX48HP230V1BH
FLEXX60HP230V1BH

INTRODUCTION
1
Thank you for choosing GREE!
GREE systems are among the most environmentally friendly and energy efficient in the market
today. You can feel confident in your selection because the same pride in craftsmanship and
engineering knowledge that goes into millions of other GREE installed products worldwide has
gone into your unit.
COMFORT AND WELLNESS, IT’S WHAT WE DO
In 1991, GREE set out to make the world a cooler place. To this end, we’ve become a global
leader in air conditioners, developing some of the most advanced commercial and residential air
conditioners in the world. Based in Zhuhai, China, we’re now the world’s largest specialized air
conditioner company integrating R&D, manufacturing, sales and service. It’s our mission to
innovate and create new ways to help people live well and stay comfortable no matter where they
live, work or play.
INNOVATION IS IN OUR DNA
Part of our responsibility is being mindful of the world we live in, which means we’re committed to
using innovation to design more eco-friendly air conditioners. Every year we commit 3% of our
budget to R&D. And, as a pioneer in the air conditioning industry, our R410A Refrigerant is eco-
friendly.
LEADING THE WAY
From our humble beginning in 1991, GREE has grown over 80,000 strong across the world. With
3 research institutes, 9 product development centers, over 300+ labs and 5000+ engineers, we’ve
absolutely committed to finding newer and more efficient ways to keep our customers
comfortable, healthy and productive.
A GLOBAL CITIZEN OF THE WORLD
Today, we’ve developed some of the world’s most energy-efficient and technically advanced air
conditioners. From the 2008 Beijing Olympic Games Media Village to the main stadium of the
2010 Africa World Cup, GREE is trusted to help people stay comfortable in the most extreme
environments. Residentially, we’ve created wonders of technology that are just as contemporary,
beautiful and efficient. Every day, over 100 million customers stay cool with GREE air
conditioners.
For more information on the GREE product line please visit our site at
www.greecomfort.com or use the camera on your smart phone to scan the QR
code below:

SAFETY PRECAUTIONS
2
WARNING
Please read this manual in its entirety and consult with your licensed HVAC installing contractor
before operating and using this equipment.
Installation must be completed by a licensed HVAC contractor, and must comply with all
applicable city, state, and national codes. Your licensed HVAC installing contractor must use
factory-authorized kits or accessories when modifying this equipment. Improper installation,
operation, adjustment, alteration, service, maintenance, or use can cause an explosion, fire,
electrical shock, or other conditions which may cause death, personal injury, or property damage.
Recognize and be aware of all safety information and alert symbols. When you see the following
symbols on the equipment and in the Installation Manuals, be alert to the potential for personal
injury.
DANGER
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury.
WARNING
Indicates a hazardous situation that, if not avoided,
could result in death or serious injury.
CAUTION
Indicates a hazardous situation that, if not avoided, may
result in minor or moderate injury.
NOTICE
Indicates important but non-hazard related information,
used to indicate risk of property damage.
It is important to understand these signal words: DANGER, WARNING, CAUTION, and NOTICE,
as these words are used with the safety-alert symbol.

ENERGY SAVINGS TIPS
3
1. CLEAN OR REPLACE INDOOR RETURN AIR FILTER
A clean return air filter will allow for proper airflow and will ensure that your system is running
at its optimum performance and efficiency. Check your air filter every 30 days during cooling
and heating seasons, and clean or replace it if its dirty.
2. INSTALL A PROGRAMMABLE, WI-FI, SMART THERMOSTAT
A programmable Wi-Fi smart thermostat will allow you to monitor and control your homes
cooling and heating temperature settings from a smart phone, tablet, or computer whenever
you are away. They are designed to provide comfort and energy savings by using algorithms
and operating history to adjust the operating settings throughout the day.
3. ADJUST THERMOSTAT SETTINGS
Programming an occupied & unoccupied schedule throughout the week will not only save
energy, it will also reduce the wear and prolong the lifespan of your equipment by preventing
the system from operating when it is not necessary.
4. ROOMS EXPOSED TO DIRECT SUNLIGHT
In the cooling season it is recommended to block the radiant heat effect from the sun by
closing all window coverings during the daytime.
In the heating season it is recommended to open all window covers to allow for the radiant
heat from the sun to help warm the spaces being conditioned.
5. ROUTINE MAINTENANCE & SERVICE
Keeping the area around the outdoor unit clear from any debris or leaves will allow for your
system to run at its optimum performance and efficiency in both cooling and heating
seasons.
Scheduling a pre-season routine maintenance to be performed by a licensed HVAC
contractor can improve the systems efficiency and the comfort you experience during both
cooling and heating seasons.

MAINTENANCE & CARE
4
Routine maintenance & care must be performed on this equipment to ensure that your system is
running at its optimum performance and efficiency.
AIR FILTER
Check your air filter every 30 days during cooling and heating seasons, and clean or replace it if
its dirty. To access your air filter, remove the filter access door and pull the air filter out of the
Indoor Unit, as shown in the steps below:
Step 1: Step 2:
INDOOR UNIT
Routine inspection and maintenance of the following must be completed regularly by a licensed
HVAC contractor:
•Inspect and clean blower motor, blower wheel, and housing.
•Inspect all electrical components and tighten all wiring connections.
•Inspect and clean evaporator coil, condensate drain pan, and drain line.
•Test operation of equipment and perform any repairs necessary.
You can search for a licensed HVAC contractor near you by going to the following site:
www.greecomfort.com/find-a-contractor/

TROUBLESHOOTING
5
Check the following before contacting your licensed HVAC installing contractor:
Problem
Possible Cause
Possible Remedy
Cooling, heating, or indoor
fan does not operate.
Thermostat not set to cool,
heat, or fan on.
Verify thermostat mode
settings and adjust
accordingly.
Thermostat temperature
setting.
Adjust thermostat
temperature setpoint.
No power.
Verify circuit breakers and
service disconnects are in
the on position
Utility company override
control.
If enrolled in an energy
discount plan, contact utility
company for further details.
Insufficient cooling or
heating.
Dirty air filter.
Clean or replace indoor
return air filter.
Thermostat temperature
setting.
Adjust thermostat
temperature setpoint.
Closed or blocked grilles.
Verify all return and supply
grilles in each room are not
closed or blocked.
Opened doors or windows.
Keep all doors and windows
closed while operating
system in cooling or heating.
Rooms exposed to excessive
direct sunlight.
Close window covering to
reduce heat load.
Restricted airflow at outdoor
unit.
Keep area around outdoor
unit clear and remove any
debris or leaves from unit.
If none of the possible remedies above were able to resolve the problem, then please contact your
licensed HVAC installing contractor for service. You can also search for a licensed HVAC
contractor near you by going to the following site:
www.greecomfort.com/find-a-contractor/

REGISTRATION
6
This registration is for U.S.A products only. Warranty registration is not a requirement for the
Standard Warranty, however it is recommended. The Extended Warranty Option (exclusive to
GREE Select Dealers) does require warranty registration within 60 days of installation. Customers
should keep a copy of their installation invoice on hand to provide to their servicing contractor who
should contact Customer Care at 888.850.7928 if warranty parts or technical assistance is
needed.
COMPLETE ONLINE REGISTRATION AT:
www.greecomfort.com/warranty-program#registration
COMPLETE SECTIONS BELOW AND KEEP FOR FUTURE REFERENCE
Product Information
Installation Date:
Indoor Model No:
Indoor Serial No:
Outdoor Model No:
Outdoor Serial No:
Owner Information
First Name:
Last Name:
Installation Address:
Installer Information
Contractor Company:
Contractor Name:
Contractor Email:
Contractor Phone:
GREE Select Dealer:

WARRANTY
7
WARRANTY COVERAGE
GREE (hereinafter “Company”) warrants this product against failure due to defect in materials or
workmanship under normal use and maintenance as follows. All warranty periods begin on the
date of original installation. If the date cannot be verified, the warranty period begins one hundred
twenty (12) days from the date of manufacture. If a part fails due to defect during the applicable
warranty period, company will provide a new or re-manufactured part, at company’s option, to
replace the failed defective part at no charge for the part. This limited warranty is subject to all
provisions, conditions, limitations and exclusions listed below.
SELECT DEALER WARRANTY
Unit must be purchased and installed by a certified GREE Select Dealer.
•A warranty period of Ten (10) Years on all Parts and Ten (10) Years on the Compressor
is only offered when registering a complete new GREE system (indoor and outdoor unit) to
the original registered end user/homeowner when installed by a GREE Select Dealer in a
residential owner-occupied location.
•The standard Five (5) Years on all Parts and Five (5) Years on the Compressor applies to
FLEXX unit installation of Indoor or Outdoor unit only; all corresponding new Indoor and
Outdoor Unit model and serial numbers must be entered in order to complete the
registration. When registering a new Indoor or Outdoor Unit ONLY to existing equipment, all
model and serial numbers of existing equipment must be entered in order to complete the
registration.
STANDARD WARRANTY
•A warranty period of Five (5) Years on all Parts and Five (5) Years on the Compressor
when installed in a residential and any non-owner occupied application. Registration of
installation is strongly recommended.
COMMERCIAL WARRANTY
•A warranty period of One (1) Year on all Parts and Five (5) Years on the Compressor
when installed in a commercial application.
CONTROLS WARRANTY
•A warranty period of 90 days on GREE branded controls from purchase date.
This Limited Warranty Statement applies only to systems that are properly installed by a state
certified or licensed HVAC contractor, under applicable local and state law in accordance with all
applicable building codes and permits; GREE installation and operation instructions and good
trade practices. Defective parts must be returned to the distributor through a registered servicing
dealer for credit.
LIMITED WARRANTY STATEMENT
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS
(INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITIATIONS ON HOW LONG
AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MANY NOT APPLY TO
YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY
NOT BE ALTERED, ENLARGED, OR CHANGED BY AN DISTRIBUTORS, DEALER, OR OTHER
PERSON, WHATSOEVER.

WARRANTY
8
THIS WARRANTY DOES NOT COVER
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping,
servicing or handling of either defective parts, replacement parts, or unit replacements.
2. Product cleaning required prior to warranty service and repair.
3. Normal maintenance as outlined in the Installation, Service, or Owner’s Manual, including
filter cleaning and/or replacement and lubrication.
4. Failure due to faulty installation or repairs, damage, misapplication, abuse, improper
servicing, lack of or in-sufficient maintenance, unauthorized alteration or improper operation.
5. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due
to the inadequacy or interruption of electrical service.
6. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments
(rust or residue etc.) or other conditions beyond the control of the company.
7. Failure or damage of coils, piping or other parts due to corrosion, when installed within one
(1) mile of seacoast or corrosive body.
8. Parts not supplied or designated by company, or damages resulting from their use.
9. Products installed outside the 48 contiguous United States, except the District of Columbia
and Hawaii.
10. Electricity or fuel costs or increases in electricity or fuel costs from any reason whatsoever,
including additional or unusual use of supplemental electric heat.
11. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
12. Shipping damage or damage as a result of transporting the unit.
13. Accessories such as condensate pumps, line sets and so forth are not covered.
14. Any special, indirect or consequential property or commercial damage of any nature
whatsoever. Some states do not allow the exclusion of incidental or consequential damages,
so the above limitation many not apply to you.
15. Consumable components, such as air filters, are not covered under parts warranty.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state. In jurisdictions where warranty benefits conditioned on
registration are prohibited by law, registration is not required, and the STANDARD
warranty period shown above will apply.

U.S.CONTACTINFORMATIONTRADEWINDS, LLC
E-mail: [e-mail]
Contractor Support: 888-850-7928 | Mon-Fri 8 AM - 5 PM EDT
GREECOMFORT.COM
CAT NO: GREE_FLEXX24-60HP230V1BH_OWNERS_09282021