Grilla Grills Primate PM-500-A User manual

1PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
Operators
Manual
GR-500-A
Operation
Manual
PM-500-A
Gas
Griddle/Grill
SAVE THIS MANUAL FOR FUTURE USE
GrillaGrills.com R08242020
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PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL2
Thank
You!
So you’ve purchased Grilla Grills rst combination gas griddle and grill, and we can’t say thank you enough.
This piece of equipment is something we’ve been working on behind the scenes for YEARS. We’ve been
listening to the complaints and suggestions the community had about other gas grills/griddles and doing
everything we can to make this the toughest, most convenient one on the market. This grill never would
have been a possibility without the support and feedback that people like you have been sharing with us
since we started with the OG years ago. So just one more time, we want to say thank you for everything this
community has done for this company. If this is your rst Grilla Grill, then we’re proud to welcome you to
our ever-growing family of backyard grillers and smokers.
But hey, if you’ve got this book in your hand, that means you’ve probably got the grill at your home already.
So enough from us, let’s get into this. On the following pages you’ll see everything you need to know about
assembly, operation and maintenance of your Primate Gas/Griddle Combo. Ensure you read this booklet
carefully, in order to understand how to safely operate and care for your equipment.
Our Story:
About 7 years ago, two men on a shing trip, chowin’ down at camp on a plate of ribs. One looks over at
the grill (he’s the industrial designer) and says, “Why do all those pellet grills look the same, big ole barrel
cut in half.” The other, a metal smith by trade, answers, “Because we haven’t built one.” That’s when the
light bulb went off. Why not design and build a smoker-grill that stands apart, literally, from the crowd.
Cooking with pellets was hardly known. Hundreds of design hours later, the Grilla pellet smoker grill was
born.
Fast-forward a few successful years, same two guys. Same idea. Only this time, bring a rock solid, proven
smoker-grill to the market using the same streamlined business model that delivers savings to the consumer.
Design the grill to efciently feed you and your friends or the entire neighborhood. Make cooking with pellets
easy, the avor robust and the grill good-looking.
All Grilla products, including pellets, sauces and accessories, are available direct to the hungry consumer.
No fat in this business model, just pure value meal after delicious meal.

3PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
Warnings
DANGER - If you smell gas:
1. Shut o gas to the appliance.
2. Extinguish any open ames.
3. Open lid.
If odor continues, keep away from the
appliance and immediately call your
gas supplier or re department.
WARNING -
1. Do not store or use gasoline or other
ammable vapors and liquids in the vicinity
of this or any other appliance.
2. An LP cylinder not connected for use
shall not be stored in the vicinity of this
or any other appliance.
THIS APPLIANCE IS FOR OUT-
DOOR USE ONLY: If stored indoors
detach and leave L.P. cylinder out-
doors.
BEFORE LIGHTING -
1. Read instructions before lighting
2. Open the lid during lighting.
3. If ignition does not occur in 5 seconds, turn
the burner control(s) o, wait 5 minutes, and
repeat the lighting procedure
PELIGRO - Si huele a gas:
1. Cierre el suministro de gas al aparato.
2. Extinga cualquier llama abierta.
3. Abra la tapa.
Si el olor persiste, manténgase alejado del
aparato y llame inmediatamente a su proveedor
de gas o al departamento de bomberos.
ADVERTENCIA -
1. No almacene ni use gasolina u otros vapores y
líquidos inamables cerca de este o cualquier otro
aparato.
2. Un cilindro de propano líquido que no esté
conectado para su uso no debe almacenarse cerca
de este o cualquier otro aparato.
ESTE ELECTRODOMÉSTICO ES PARA USO
EN EXTERIORES SOLAMENTE: Si se almacena
en el interior, sepárelo y deje el cilindro L.P.
ANTES DE ENCENDER -
1. Lea las instrucciones antes de encender
2. Retire la tapa durante el encendido.
3. Si el encendido no ocurre en 5 segundos, apa-
gue los controles del quemador, espere 5 minutos
y repita el procedimiento de encendido. e.

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL4
Regulator Conversion & Leak Test
failure to follow this operational manual
in its entirety will void all warranties.
TABLE OF CONTENTS
i n t r o d u c t i o n
o p e r a t i o n
Getting Started
Safety & Gas Requirements
LP & Natural Gas Hook-ups
Installation Guide
Maintainance & Care
Operating Instructions
Parts Diagram
Warranty Information
Warnings 3
4
5 - 8
9 - 10
11 - 12
13 - 17
18
19
20 - 21
22 - 23

5PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
Getting Started
WarningsWarnings
Safe and proper use of the grill depends on proper installation, location and setup of your equipment.
Any alterations made to this piece of equipment will void the product’s warranty.
Before installation, check the serial number of your grill and only use if the type of fuel supply you have
will be compatible with the Primate.
Propane or Liquid PetroleumPropane or Liquid Petroleum
Your Primate is factory built for liquid petroleum, the regulator supplied is set to LP and is for use with
that fuel source only. e factory supplied regulator and hose must be used with a 20 lb. liquid petro-
leum Cylinder. Do not use any replacement regulator other than that specied by the manufacturer.
Natural GasNatural Gas
If you are going to switch to natural gas you must use the approved kit available for purchase from Grilla
Grills. e regulator supplied is set for 4” WC. Do not use any replacement regulator other than the one
specied by the manufacturer.
ShipmentShipment
is piece of equipment was inspected before it was shipped to you. e shipping carrier assumes full
responsibility for the safe delivery of the equipment. Check for possible shipping damage immediately
aer reception. If your shipment was damaged, refuse delivery and report the item damaged in transit,
or save the packaging material and contact the shipping company immediately.
UnpackingUnpacking
Remove all packaging materials, labels and protective packaging before use.

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL6
Safety Requirments
Used and cared for properly, your Primate Gas/Griddle Combo is going to give you years of suc-
cessful operation. Before use of your grill, please review the information in this manual thoroughly.
You’ll nd a signicant amount of information needed to maximize your safety, as well as the perfor-
mance and lifetime of your equipment.
Your Primate is so much more than just a gas grill. Your new equipment can be used to grill with di-
rect heat or diused heat, as a breakfast making beast or a steak searing champion! Don’t hesitate to
experiment with new foods, try cooking old standards in a new way or pass on the family tradition
to the next generation with this grill.
is grill is the culmination of years of suggestions and feedback about other gas grills and griddles
we’ve heard. We’re proud to oer what we think is one of the most heavy-duty, intuitive and custom-
er-focused gas grill/griddle combos on the market. So thank you for your purchase, and please don’t
hesitate to leave us a review on our website, or reach out to us on social media with any questions or
suggestions!
____________________________________________________________________________
It’s important that you read all safety information in this manual before operating your Primate.
• e unit is for outdoor use only. Never use the Primate in an enclosed area.
• For safe assembly, use at least two people to unpack and assemble the grill.
• Keep young children and pets away from the grill while it’s in use.
• Always use heat-resistant hand wear when touching or handling the grill while it’s in use.
• Keep the grill at least two feet away from any combustible surface.
• Never use ammable liquids such as gasoline, charcoal lighter uid, kerosene or similar liquids
to start or freshen the re in your grill. Keep all such liquids well away from the unit while it is in
use.
• Clean the grill on a regular basis. Clean the unit’s grease drain oen to ensure the drain is able to
function properly. Should a grease re occur close the lid, turn the gas o, and wait until the re
extinguishes.
• Never attempt to service any part of your Primate while the unit is in use
• Check your Primate for gas or grease obstructions oen. is will help maintain proper service.
• Position your grill on level ground. e grill should be kept as level as possible so that the grease
ows into the trough.
• Never move the unit while it is hot and/or in operation. Make sure the re is completely out and
that the grill is completely cold before being transported.
• Never move the Primate when the gas valve is open.
• Ensure the gas valve is shut o when Primate is not in use.

7PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
Safety Requirment Cont.
• The installation of this outdoor cooking gas appliance, Primate Griddle/Grill, must conform with local
codes or, in the absence of local codes, either the National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Natural Gas and Propane Installation Code, CSA B149.1 or Propane Storage and Handling Code,
B149.2
• This outdoor cooking gas appliance shall be used only outdoors and shall not be used in a building,
garage or any other enclosed area.
• This outdoor cooking gas appliance is not intended to be installed in or on recreational vehicles and /
or boats.
• Minimum clearance of 18 inches from the back and sides of the griddle to adjacent combustible
construction must be maintained. This outdoor cooking gas appliance shall not be located under
overhead-unprotected combustible construction.
• Keep your Primate Griddle/Grill in an area clear and free from combustible materials, gasoline and
other ammable vapors and liquids.
• DO NOT obstruct the ow of combustion and ventilation air to this appliance. Keep the ventilation
openings of the unit enclosure free and clear from debris.
• Check all gas connections for leaks with a soapy water solution. Never use an open ame. (Reference
page 13 for leak test procedure).
• Check exible hoses for cuts and wear that may affect safety before each use. If there is excessive
abrasion or wear, or the hose is cut, it must be replaced prior to the outdoor cooking gas appliance
being put into operation. The replacement hose assembly shall be specied by the manufacturer.
• The pressure regulator and hose assembly supplied with the Primate Griddle/Grill must be used.
Replacement pressure regulators and hose assemblies must be those specied by Grilla Grills.
WARNING
PROPOSITION 65 FOR CALIFORNIA
RESIDENTS
Cancer and Reproductive Harm – www.
P65Warnings.ca.gov
AVERTISSEMENT
PROPOSITION 65 POUR LES RESIDENTS
DE LA CALIFORNIE
Cancer et Troubles de l’appareil Reproducteur
- www.P65Warnings.ca.gov
In Massachusetts: All gas products must be installed using a “Massachusetts” licensed plumber or gastter. A “T” handle
type manual gas valve must be installed in the gas supply line to this appliance. is applies to permanently installed natu-
ral gas and propane installations. is does not apply to propane portable installations using a 20 pound tank.

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL8
Gas Requirments
Each appliance is set and tested at the factory for the type of gas supply to be used. Identify the type of
gas, either natural gas or LP gas, and make sure that the marking on the rating/serial plate matches the
gas being supplied to the griddle.
All gas installations, conversions, and/or adjustments must be performed by an authorized service
agent. e installation must conform with local codes or in the absence of local codes, with either
the Natural Fuel Gas Code, ANSI z223.1/NFPA 54, Natural Gas and Propane Installation Code, CSA
B149.1, or Propane Storage and Handling Code, B149.2.
WARNING
CHECK TO ENSURE THAT THE GAS SUPPLY HOSE DOES NOT COME IN CONTACT WITH
ANY HOT SURFACE OF THE APPLIANCE.
NEVER CONNECT THE APPLIANCE TO AN UNREGULATED GAS SUPPLY.
L.P. GAS (LIQUEFIED PETROLEUM /PROPANE)
If your appliance is factory built for L.P., the regulator supplied is set for 11in wc (2.7 kPa) and is for
use with L.P. gas only. e factory-supplied regulator and hose must be used with a 20 lb. L.P. cylinder.
L.P. GAS SAFETY REQUIREMENT
e LP-gas supply cylinder must be constructed and marked in accordance with the Specications for
LP-gas Cylinders of the U.S. Department of Transportation (D.O.T.) or the National Standards of Canada
CAN/CSA-B339, Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods, and Com-
mission, as applicable; and
1. Provided with a listed overlling prevention device.
2. Provided with a cylinder connection device compatible with the connection for outdoor cook-
ing appliances.
3. It must be provided with a shut-off valve terminating in gas tank valve outlet. It must include
a collar to protect the cylinder valve. The cylinder supply system must be arranged for vapor
withdrawal.
4. If the outdoor cooking gas appliance is not in use, the gas must be turned off at the sup-
ply cylinder(s). Storage of an outdoor cooking gas appliance indoor is permissible only if the
cylinder(s) is (are) disconnected and removed from the outdoor cooking gas appliance. Cylin-
ders must be stored outdoors out of the reach of children and must not be stored in a building,
garage or any other enclosed area.

9PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
LP Gas Hook-up
Install the factory-supplied hose and regulator assembly as shown. Connect the 3/8” are end of the
hose to the manifold coupling using a ¾” open wrench. Do not apply pipe sealant to the 3/8” are con-
nection. Connect the regulator to the LP cylinder hand tighten it, do not use a wrench. Check for leaks
using soapy water solution. (Reference page 13 for leak test procedure).
CAUTION: Provide adequate ventil-
tion holes in the enclosure for safety
purposes in the event of a gas leak.
Note: An enclosure for LP gas cylinder must be vented on the level of the cylinder valve and at oor
level. e eectiveness of the opening(s) for purposes of ventilation shall be determined with the LP gas
supply cylinder in place. is shall be accomplished by one of the following:
a. One side of the enclosure shall be fully open
OR
b. For a cylinder enclosure having four sides, a top and a bottom, and intended for installation
1. At least one ventilation opening shall be provided on the exposed exterior side of the enclosure
located within 5 in (1.27mm) of the top of the enclosure and unobstructed. The opening(s) shall
have a total free area of not less than 1 in²/lb (14.2 cm²/kg) of stored fuel capacity
2. At least one ventilation opening shall be provided on the exposed, exterior side of the enclosure 1
in. (25.4 mm) or less from the oor level and shall have a total free area of not less than ½ in²/lb
(7.1 cm²/kg) of stored fuel capacity. The upper edge shall be no more than 5 in (127 mm) above
the oor level.
3. Every opening shall have a minimum dimension so as to permit the entrance of 1/8 in (3.2 mm)
rod.
Brass Coupling
1/2 NPT x 3/8 Flare Hi-Pressure LP Hose
Assembly
LP Regulator Type-1
Set at 11 WC
20lb (5 gallon) LP cylinder do
not place more than one cylinder
in the enclosure at anytime.
Vents required on
enclosures for LP
Cylinders

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL10
Natural Gas Installation
***Refer to your Natural Gas hook-up guide included with your NG Kit purchase.
Carefully follow all steps to ensure proper installation.**
CAUTION:
Burner Orices and Regulator need to be changed before using the grill with Natural Gas.

11PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
A typical natural gas installation is shown below. Make sure that the factory-supplied regulator is
used and installed with the arrow mark on the regulator pointing towards the Primate Griddle/
Grill. Use only pipe sealants that are approved for use with natural and LP gases. An installer-sup-
plied gas shuto valve must be installed in an accessible location.
CAUTION: Provide adequate ventilation holes in the enclosure for safety purposes in the event of
a gas leak.
• This gas appliance and its individual shutoff valve must be disconnected from the gas supply piping
system during any pressure testing of that system at the test pressures in excess of 1/2 psi (3.5 kPa).
• This appliance must be isolated from the gas supply piping system by closing its individual manual
shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or
less than 1/2 psi (3.5 kPa).
Please note, when pressure testing, the following statements must be adhered to:
Regulator Set at 4
WC (Natural Gas)
Typical bottom gas
connection
Installer supplied gas
shuto valve (must be
in accessible location)
Typical rear gas connection.
Installer supplied gas
shuto valve (must be
in accessible location)
Natural Gas Installation cont.

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL12
Gas Regulator Check/Conversion
If the Grilla Grills Primate Griddle/Grill is factory built for natural gas, the regulator supplied is set for 4”
water column. e regulator is convertible to 11 in wc (2.49 kPa) for system LP application. Do not use
with a 20-lb LP cylinder. Make sure that the regulator is set for the correct gas type. To check, remove the
brass hex cap. You will nd the conversion plastic pin attached to the cap to the underside of the cap. If
the disc (1/2 in. diameter) of the pin is close to the cap, then the regulator is set for natural gas. If the disc
is at the tip of the pin, away from the brass cap, the regulator is set for system LP application. To convert
to natural gas, remove the plastic conversion pin and invert and replace it back in a manner such that the
disc is close to the brass cap. For both natural and LP, the maximum inlet pressure is 14 in wc (3.5 kPa).
WARNING
•DO NOT STORE SPARE LP-GAS CYLINDER UNDER OR NEAR THIS APPLIANCE.
•NEVER FILL THE CYLINDER BEYOND 80 PERCENT FULL. FAILURE TO DO SO MAY CAUSE
FIRE, DEATH, OR SERIOUS INJURY MAY OCCUR.
•USE ONLY A 20 LBS (5 GALLON CAPACITY) GAS CYLINDER.
•DO NOT USE A DENTED OR RUSTED LP CYLINDER.
•NEVER USE A CYLINDER WITH A DAMAGED VALVE.
•ALWAYS CHECK FOR LEAKS AFTER CHANGING THE LP CYLINDER.
•THE LP PRESSURE REGULATOR AND HOSE SUPPLIED WITH THIS UNIT MUST BE USED
WITHOUT ALTERATION.

13PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
Gas Regulator Check/Conversion Leak TEst
CAUTION BEFORE TESTING:
• Never use the Primate Griddle/Grill without rst leak testing the gas connections.
• Warning: Do not use open ame to check for leaks. Use of an open ame could result in a re,
explosion or bodily harm.
• Do not smoke while performing leak test!
• To prevent re or explosion hazard, DO NOT use or permit sources of ignition in the area while per-
forming a leak test. Perform leak test outdoors only.
• Check to ensure the exible hoses do not have any cuts or wear that may aect integrity before each
use. Only the factory supplied hose and regulator may be used. Only use replacement regulator or hose
assemblies that are specied by the manufacturer.
• Prepare a leak testing solution of sudsy water by mixing a 1:1 solution of soap & water in a spray bot-
tle.
• Conrm that all control knobs are in the OFF position.
• Turn the main gas valve supply ON.
• Apply leak testing solution by spraying on the pipe joints, ttings, and hose.
• A gas leak is detected if;
• ere is a faint gas smell and/or growing bubbles appear on any of the connection points and/or hose,
DO NOT attempt to ignite the side burner and IMMEDIATELY turn o the gas supply valve. When
there is a gas leak, call a qualied service technician. DO NOT operate the unit until the leak is cor-
rected.
NATURAL GAS HOOK-UP
LP GAS HOOK-UP
LEAK TEST
LEAK TEST

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL14
Installation
1.
2.
Take Screws from bag #4 and
washers from bag #3. Attach the 4
supplied wheels to the bottom base.
Use 8mm supplied wrench to install.
Mount the back panel to the bottom
base with hardware from bag #1.
X4
X16
X16

15PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
Installation cont.
3.
4.
Install both left & right hand
side panels with supplied screws
from bag #1.
Position & secure the rear cross
brace to the two side panels.
Use screws from bag #1.
Once complete now fasten the
back panel to the side panels.
Use screws from bag #1.
X8
X8

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL16
Installation cont.
6. Take the front cross brace and
mount it to the side panels. Be sure
to orient the brace so the tab in the
middle is in towards the base and
facing down.
X4
5. Next take the smaller vertical shelf and mount
to the base of the cart upright. After take
the larger shelf piece and mount to the cart
horizontally. Use supplied screws from bag #1.
X6

17PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
7. Take one cabinet door and place it with
the solid pin downward at an angle.
You will then have to depress the pin
on each of doors for them to seat into
the front cross brace properly. Repeat
these steps for the other door.
Press down and insert into cross brace.
Installation cont.
8. Once lower cabinet is complete place
heat shield ontop install on the same
side as the propane opening (right side
looking at the grill).

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL18
Installation cont.
9.
10. 11.
Now that the lower part of the cart is
complete next take the upper unit and
place on top of the cart base. Secure
with mounting screws in bag #2.
Next take the left hand upper shelf and
install using screws from bag #2.
To mount the grease catch locate
and mount the grease catch
bracket pictured (lower of the
two highlighted). Secure with
mounting screws from bag #1.
Once complete place the grease
catch reservoir onto the grease
catch bracket.
X4
X2
X6

19PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL
Installation cont.
12. Next take the right hand upper shelf
and install using screws from bag #1.
Next take the towel rack and slip it into
the perforated slots furthest away from
the grill.
X4
13.
Finally, mount the paper towel holder
with screws from bag #1
X4

PRIMATE GAS GRILL/GRIDDLE OPERATION MANUAL20
Grate PlacementGrate Placement
• Ensure the grill grate ledges are clear of debris.
• Locate your ame tamers and install over each
burner.
• Place cooking grates on top
• Ensure solid placement.
Installation Cont.
Griddle PlacementGriddle Placement
• Ensure the griddle ledges are clear of debris.
• Locate your griddle and install onto brackets.
• Pick up griddle insert using both handles, and
gently place into grill.
• Ensure Solid Placement.
Operation StyleOperation Style
Depending on how you congure your grill, follow these steps carefully before turning on your grill. e ame
tamers supplied and pictured below are not to be used with the griddle, only the cooking grates. Vice versa the
cooking grates are required to have ame tamers on to ensure proper function.
Caution:Caution: Do not install Flame Tamers with this setup.