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GrowoniX Return Policy
Merchandise Return Details and Procedure:
If any merchandise was defective —we will refund the full purchase price upon receiving and reviewing the merchandise returned
in undamaged condition.
RMA Number:
You must rst obtain a Return Merchandise Authorization (RMA) number from GrowoniX.com. Any products sent to GrowoniX with-
out an RMA number will not receive a refund and may be returned to the sender at their expense.
All refund amounts will be based on the manufacturer’s warranty and GrowoniX return policy. Refunds will be issued back using the
payment method you used when you placed your order. Refunds take up to 3-5 business days to process once we receive the return.
Packaging:
Please kindly re-pack the product in its original box, or a box of equivalent strength. The unit should be packed in the same manner
as it came to prevent damage in shipping. Please return everything that was in the original box, including any free items if appli-
cable. Be sure to drain out all water from wet systems and parts and wrap them in plastic bags before packing.
Return To:
We will provide you with an GrowoniX warehouse address for return merchandise when we issue the RMA number.
GrowoniX Reverse Osmosis System Warranty:
For a period of one year from the date of original purchase, we will replace or repair any part of the GrowoniX reverse osmosis water
system that we nd to be defective in operation du e to faulty materials or workmanship with the exception of the replaceable lters
and membranes.
GENERAL CONDITIONS
Damage to any part of this reverse osmosis system because of misuse; misapplication; negligence; alteration; accident; installation;
or operation contrary to our instructions, incompatibility with accessories not installed by GrowoniX, or damage caused by freezing,
ood, re, or Act of God, is not covered by this warranty. In all such cases, regular charges will apply. This limited warranty does not
include service to diagnose a claimed malfunction in this unit. This warranty is void if the claimer is not the original purchaser of the
unit or if the unit is not operated under normal municipal water or well water conditions.
GrowoniX assumes no liability in connection with this reverse osmosis system. GrowoniX assumes no liability for any damages
incurred through the use of this product. It is the responsibility of the end user to gauge the safe use of this product in the environ-
ment where it is applied. We do not authorize any person or representative to assume for us any other obligations on the sale of this
reverse osmosis system. The information given out in the manual we believe to be true, but are oered to you in good faith without
guarantee because each application of this product is dierent and beyond our control.
THE FOLLOWING STANDARD OPERATING CONDITIONS FOR RESIDENTIAL/COMMERCIAL REVERSE OSMOSIS SYSTEMS MUST BE
MET FOR WARRANTY TO BE VALID.
Water Pressure pH Range Maximum TDS Water Temp
Standard System 40-80 psi 2-11 2000 ppm 40-100 F