
8
GrowoniX Return Policy
Merchandise Return Details and Procedure:
Ifanymerchandisewasdefective—wewillrefundthefullpurchasepriceuponreceivingandreviewingthemerchandisereturned
inundamagedcondition.
RMA Number:
YoumustrstobtainaReturnMerchandiseAuthorization(RMA)numberfromwww.GrowoniX.com.AnyproductssenttoGrowoniX
withoutanRMAnumberwillnotreceivearefundandmaybereturnedtothesenderattheirexpense.
Allrefundamountswillbebasedonthemanufacturer’swarrantyandGrowoniXreturnpolicy.Refundswillbeissuedbackusingthe
paymentmethodyouusedwhenyouplacedyourorder.Refundstakeupto3-5businessdaystoprocessoncewereceivethereturn.
Packaging:
Pleasekindlyre-packtheproductinitsoriginalbox,oraboxofequivalentstrength.Theunitshouldbepackedinthesamemanner
asitcametopreventdamageinshipping.Pleasereturneverythingthatwasintheoriginalbox,includinganyfreeitemsifappli-
cable.Besuretodrainoutallwaterfromwetsystemsandpartsandwraptheminplasticbagsbeforepacking.
Return To:
WewillprovideyouwithanGrowoniXwarehouseaddressforreturnmerchandisewhenweissuetheRMAnumber.
GrowoniX Reverse Osmosis System Warranty
Foraperiodofoneyearfromthedateoforiginalpurchase,wewillreplaceorrepairanypartoftheGrowoniXreverseosmosiswater
systemthatwendtobedefectiveinoperationduetofaultymaterialsorworkmanshipwiththeexceptionofthereplaceablelters
andmembranes.
GENERAL CONDITIONS
Damagetoanypartofthisreverseosmosissystembecauseofmisuse;misapplication;negligence;alteration;accident;installation;
oroperationcontrarytoourinstructions,incompatibilitywithaccessoriesnotinstalledbyGrowoniX,ordamagecausedbyfreezing,
ood,re,orActofGod,isnotcoveredbythiswarranty.Inallsuchcases,regularchargeswillapply.Thislimitedwarrantydoesnot
includeservicetodiagnoseaclaimedmalfunctioninthisunit.Thiswarrantyisvoidiftheclaimerisnottheoriginalpurchaserofthe
unitoriftheunitisnotoperatedundernormalmunicipalwaterorwellwaterconditions.
GrowoniXassumesnoliabilityinconnectionwiththisreverseosmosissystem.GrowoniXassumesnoliabilityforanydamages
incurredthroughtheuseofthisproduct.Itistheresponsibilityoftheendusertogaugethesafeuseofthisproductintheenviron-
mentwhereitisapplied.Wedonotauthorizeanypersonorrepresentativetoassumeforusanyotherobligationsonthesaleofthis
reverseosmosissystem.Theinformationgivenoutinthemanualwebelievetobetrue,butareoeredtoyouingoodfaithwithout
guaranteebecauseeachapplicationofthisproductisdierentandbeyondourcontrol.
THEFOLLOWINGSTANDARDOPERATINGCONDITIONSFORRESIDENTIAL/COMMERCIALREVERSEOSMOSISSYSTEMSMUSTBE
METFORWARRANTYTOBEVALID.
WaterPressure pHRange MaximumTDS WaterTemp
StandardSystem 40-80psi 2-11 2000ppm 40-100F