H.C Duke & Son ELECTRO FREEZE Arctic Swirl HDM75A User manual

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Division of H.C. Duke & Son, Inc. 2116 Eighth Avenue East Moline, Illinois 61244 (309) 755-4553
InstallaInstalla
InstallaInstalla
Installation, Opertion, Oper
tion, Opertion, Oper
tion, Operaa
aa
ationtion
tiontion
tion
and Maintenanceand Maintenance
and Maintenanceand Maintenance
and Maintenance InstrInstr
InstrInstr
Instructionsuctions
uctionsuctions
uctions
OPERATOR'S MANUAL
Arctic Swirl
Mixer
Model HDM75A
184915 4-04

ELECTRO FREEZE Arctic Swirl Model HDM75A
184915 i
All contents © Copyright 2004 H.C. Duke & Son, Inc., 2116 Eighth Avenue, East Moline, Ill 61244

ELECTRO FREEZE Arctic Swirl Model HDM75A
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Please read and understand all warning decals. Note the location
of all warning decals on the mixer (see next page). The decals are
there to help maintain a safe working environment. All decals
must remain legible for the life of the mixer. Check decals periodi-
cally to ensure that they are still in place and easy to read. Re-
place them if necessary. Know the part number of the decal, its
type and location, before ordering.
To order new decals, call or write to H.C. Duke &
Son, Inc., Electro Freeze Service Department, 2116
Eighth Avenue, East Moline, Illinois 61244
(309) 755-4553 or
FAX (309) 755-9858
This safety alert symbol identifies important personal
safety messages in this manual. When you see this sym-
bol, be alert to the possibility of personal injury. Do not
attempt to continue until the safety precautions are read
and thoroughly understood. See the next section, Arctic
Swirl Decal Locations, and learn the locations of safety
decals on the machine. Read and understand all warning
decals before operating the machine.
It is important that you read and understand
this manual before operating the mixer!
A.
Arctic Swirl®®
®®
®
Safety Alert
B.
Arctic Swirl®®
®®
®
Safety Decal Locations
ii 184915

ELECTRO FREEZE Arctic Swirl Model HDM75A
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184915 iii
B.
Arctic Swirl®®
®®
®
Safety Decal Locations
P/N 165131
P/N 165010
P/N 165430
CAUTION
Hazardous rotating shaft.
* Keep fingers, hair and loose items away.
* Do not use metal containers.
Use only plastic or paper containers.
Read operator's manual before using.
P/N 165424

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iv 184915
(
Write in
Reference Information
HERE!
CAUTION
All materials and connections must
conform to local requirements and be
in compliance with the National
Electric Code (NEC).
CAUTION
In order to prevent accidental
electrical shock, a receptacle with a
positive earth ground is required.
You will find the data plate on the rear panel of your
Arctic Swirl®Model HDM75A. The data plate
provides important information that the operator
should record and have available for parts ordering,
warranty inquiries and service requests.
Always check and verify voltage and amperage on
the data plate.
Dimensions
Width - in/cm 9-1/8 / 23.2
Height - in/cm 25-3/4 / 65.4
Depth - in/cm 11-1/4 / 28.6
C. Data Plates
Fill in the following information as soon as you
receive your Arctic Swirl®Mixer. (The item
numbers — encircled, below — correspond with
the callout numbers in the figure above.)
1 Model Number: __________________
2 Rating: ________________________
3 Electrical Spec: Voltage _________
Phase _______ Hertz _________
4 Serial Number:___________________
Installation Date_____________________

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Table of Contents
A.
ARCTIC SWIRL®
Safety Alert ..................................... ii
B.
ARCTIC SWIRL®
Decal Locations .............................. ii
C. Data Plate Information .............................................. iv
1 Installation Instructions .................................................. 1
1.1 Application ............................................................. 1
1.2 Inspection............................................................... 1
1.3 Handling ................................................................. 1
1.4 Removal from Shipping Carton ................................ 1
1.5 Electrical Requirements ......................................... 2
1.6 Specifications ......................................................... 2
1.7 Location of the Machine .......................................... 2
2 Operation Instructions ................................................... 3
2.1 Safety Alert............................................................. 3
2.2 Preparation ............................................................. 3
2.3 Operation ............................................................... 3
3 Control Panel Identification and Operating Instructions .. 4
3.1 Selector Switch ...................................................... 4
3.2 Speed Control ......................................................... 4
4 Cleaning and Sanitizing.................................................. 6
4.1 Daily Cleaning......................................................... 6
4.2 Daily Sanitizing ....................................................... 7
4.3 Recommendations .................................................. 7
5 Periodic Maintenance .................................................... 8
5.1 Safety Precautions.................................................. 8
5.2 Pulley Alignment and Belt Tension .......................... 8
5.3 Periodic Maintenance Schedule .............................. 9
184915 v

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5.3.1 Daily ..................................................................... 9
5.3.2 Weekly .................................................................. 9
5.3.3 Monthly................................................................. 11
5.3.4 Quarterly .............................................................. 11
6 Parts Replacement......................................................... 12
6.1 Spindle Shaft Replacement ..................................... 12
6.2 Top Bearing Replacement....................................... 13
6.3 Bottom Bearing Replacement ................................. 13
6.4 Belt Replacement ................................................... 14
6.5 Motor Replacement................................................. 14
6.6 Motor Brush Replacement....................................... 14
6.7 Speed Control Replacement ................................... 15
6.8 Potentiometer Replacement.................................... 15
6.9 Three-Position Switch Replacement ........................ 15
6.10 Fuse Replacement ................................................. 16
7 Troubleshooting Tables .................................................. 17
8 Illustrated Parts List ....................................................... 20
9 Wiring Diagram .............................................................. 23
10 Suggested Spare Parts Inventory ................................... 23
Table of Contents – continued
The Arctic Swirl® is manufactured by H.C. Duke & Son, Inc., 2116
Eighth Avenue, East Moline, Illinois 61244
For factory service assistance call the Electro Freeze Service
Department @ (309) 755-4553 or send a FAX to (309) 755-9858
vi 184915

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184915 H.C. Duke & Son, Inc. 1
Inspect the Arctic Swirl Mixer shipping
carton and its contents for shipping
damage. Also inspect the internal com-
ponents of the machine for damage.
If there is damage to the machine, it
must be noted on the carrier’s freight bill.
Call the local agent of the freight carrier
and request an immediate inspection by
their claims inspector. Keep the shipping
carton until the machine has been
inspected. Do not install the machine
until all claims are resolved.
1.3 Handling
The carton may be moved on a two
wheel dolly or carried in your arms. It
must not be shaken, dropped or moved
by “walking” the corners of the carton.
1 Installation Instructions
1.1 Application
1.2 Inspection
Open the top of the carton. Pull out the
foam inserts and lift the machine out
through the top of the carton. Save all
shipping materials for future use.
The Arctic Swirl Mixer Model HDM75A is
a heavy duty, 3/4 hp, variable speed
mixer designed to blend properly pre-
pared soft serve with a variety of ap-
proved flavor ingredients.
1.4 Removal from Shipping Carton

ELECTRO FREEZE Arctic Swirl Model HDM75A
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2H.C. Duke & Son, Inc. 184915
1.5 Electrical Requirements
The Arctic Swirl Mixer Model HDM-75A
machine motor will operate only on 120
volt, 60 Hz single-phase alternating
current (AC) with ground. Make sure the
electrical supply is 120 volts AC and that
the voltage is within 10 percent of that
specified. Your utility company will check
the voltage if you so request.
The Arctic Swirl Mixer machine motor
will not operate on direct current (DC) or
on current of 50 Hz frequency. (The
“overseas” model operates only on 220
volt, 50 Hz.)
Specifications for the Arctic Swirl Mixer
Model HDM-75A are given in table 1,
below.
1.6 Specifications
as possible to the ingredients being
used to make the finished Arctic Swirl
product. The cord should be plugged
into an outlet close to the machine.
1.7 Location of the Arctic Swirl Machine
The base of the machine is provided with
four rubber feet. The machine should be
mounted on a solid surface, such as a
topping cabinet, dip stand table, or
countertop. It should be located as close
120 Volt, 60 Hz Model (Domestic) 220 Volt, 50 Hz Model (Overseas)
Model: HDM75A Model: HDM75A
Voltage: 120 Voltage: 220
Frequency: 60 Hz Frequency: 50 Hz
Phase: 1 Phase: 1
Drive Motor: 3/4 hp Drive Motor: 3/4 hp
RPM: 10,000 (maximum) RPM: 10,000 (maximum)
Amperage: 10 Amperage: 5
Shipping Weight: 46 lbs. Shipping Weight: 46 lbs.
Table 1. Specifications

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184915 H.C. Duke & Son, Inc. 3
2 Operation Instructions
2.1 SAFETY ALERT
2.2 Preparation
Before use, the spindle shaft and
machine parts should be washed,
rinsed, sanitized and air dried. The
external surfaces of the machine,
including the splash shields and ma-
chine front, should be wiped clean and
then wiped with a sanitizing solution.
Follow the procedures in Cleaning and
Sanitizing, Section 4.
2.3 Operation
It is important that you read and understand the safety
instructions before operating the mixer! If you have not
already done so, turn to the front of this manual and read
Sections A, B, and C before proceeding.
Important:
Do not use metallic mixing containers
or collars for preparation of the
frozen product or when sanitizing.
1. The Arctic Swirl Mixer should only
be used for the blending of soft serve ice
cream, or similar products, with liquid
flavorings or pre-crushed solid ingredi-
ents. It is NEVER to be used to grind or
crush the solid ingredients before or
during blending.
2. The temperature of the ice cream
product should be 18 to 20°F (-7.8 to-
6.7°C).
3. The
Arctic Swirl Mixer
is designed
to blend 30 to 35 (16 oz.) servings an hour
with an average of 40 to 45 seconds
blending time.
4. To operate, set the desired speed
for product preparation and move the
toggle switch for either “ON” or “CONTINU-
OUS RUN” operation, as required. The
normal position for mixing is 70 percent full
“ON”. Mark the desired setting for the
product for repeated use (refer to Control
Panel Identification and Operating Instruc-
tions, Section 3).
CAUTION
DO NOT touch or get too close to moving parts. Clothing,
jewelry, hair or other body parts may become caught in the
machine and result in serious personal injury.

ELECTRO FREEZE Arctic Swirl Model HDM75A
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4H.C. Duke & Son, Inc. 184915
3.1 Selector Switch
3. The bottom position, “JOG”, is
momentary run. Power is supplied to the
drive motor and the spindle shaft will
spin as long as the switch is held in this
position. This is a spring-loaded position.
“ON” is the machine’s normal operating
position.
This three-position toggle switch has a
center “OFF” position with top and
bottom power positions. (See figure 1
for location of controls.)
1. The top position, “ON”, is
continuous run. Power is provided to
the drive motor continually and the
spindle shaft will spin. DO NOT ALLOW
MIXER TO OPERATE AT HIGH
SPEED UNDER NO LOAD, OR AT
LOW SPEED UNDER LOAD.
2. “OFF” is the center position.
Power is provided to the switch only.
The drive motor will not run. If any work
is to be done within the cabinet, THE
POWER CORD MUST BE DISCON-
NECTED FROM THE WALL OUTLET.
3.2 Speed Control
This control adjusts the speed of the
drive motor and spindle shaft. The
machine is normally operated at a
specific setting for the desired product. A
lower speed is normally used when
washing or rinsing the shaft with water.
The lower speed helps prevent the water
from splashing out of the cup. As a
reference point for spindle shaft speed,
remember that when the control dial is at
zero (0), the spindle shaft should be
turning slowly.
3 Control Panel Identification and Operating
Instructions

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184915 H.C. Duke & Son, Inc. 5
Figure 1. “Arctic Swirl” Machine Controls
3 Control Panel Identification and Operating
Instructions - continued
SHAFT COLLAR
SPLASH GUARD
SPLASH SHIELD (CLEAR)
SELECTOR SWITCH
SPLASH GUARD
SPINDLE SHAFT
SPINNER
SPEED CONTROL DIAL

ELECTRO FREEZE Arctic Swirl Model HDM75A
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6H.C. Duke & Son, Inc. 184915
4 Cleaning and Sanitizing
Important:
Never place a towel or any other
material on the shaft to clean it when
it is placed in the “ON” or “JOG”
position. If the material becomes
caught, it will damage the machine.
Important:
Do not allow water above the collar
on the top portion of the Arctic Swirl
shaft. Water in this area may damage
the machine.
CAUTION
To avoid injury, never place a towel or any other material
on the rotating shaft to clean it. Unplug unit before clean-
ing.
CAUTION
Rotating metal shaft. To avoid injury, use only paper or
plastic mixing containers. Contact between shaft and
metal containers or malt collars can cause shaft to wear
and break.
4.1 Daily Cleaning
1. Fill a paper cup or shake cup ¾
full with a solution of warm soapy water
(100°F or 37.8°C) and hold it under the
spindle.
2. To clean, operate the spindle at a
setting of 20-30 on the speed control
dial.
3. Stop the spindle operation and
use a small brush to clean areas around
the agitator.
4. Rinse with clean water.
The spindle shaft, agitator (exposed
turning portion) and splash guards must
be washed, rinsed, sanitized, air dried,
and prepared for use at the end of each
day of operation.
The operator should have clean hands
and refrain from coughing or sneezing
on parts to avoid contamination. Do not
allow any of the Arctic Swirl mixer parts
to come into contact with objects that
have not been sanitized.
When cleaning or sanitizing the spindle
shaft and agitator, use a lower speed
setting than used for blending to prevent
water or sanitizing solution from splash-
ing out of the cup.

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184915 H.C. Duke & Son, Inc. 7
4.2 Daily Sanitizing
4.3 Recommendations
The external surfaces of the machine,
including the shields, should be wiped to
remove splashes or spills. Follow the
evening cleaning with a sanitizer wipe-
down and allow to air-dry.
1. In a clean container, prepare one
quart (1 liter) of sanitizing solution.
Solution should be Stera-Sheen, or an
equivalent, with 100 parts per million
(PPM) available chlorine and be mixed
according to manufacturer's instructions.
If you have questions about the advis-
ability of using a specific sanitizer
solution, contact Electro Freeze Service
Department.
2. Fill a paper cup or shake cup 3/4
full of sanitizer and hold it under the
spindle to sanitize.
3. Operate the spindle in this
solution at a setting of between 20-30
on the speed control dial. This operation
should be performed for at least one
minute to allow the sanitizer to neutral-
ize and destroy contaminants on the
shaft and agitator.
4. The entire mixing shaft should be
washed with sanitizer, but do not allow
the sanitizer to get above the collar on
the top portion of the Arctic Swirl ma-
chine shaft.

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8H.C. Duke & Son, Inc. 184915
5 Periodic Maintenance
CAUTION
For the following steps, power to the machine must be “OFF” for
safety. Unplug power cord before proceeding. Failure to disconnect
power source may cause electrical shock.
5.1 Safety Precautions
Figure 2. Location of Belt Adjust-
ment Screws
Inspect the belt tension and condition
four times per year by performing the
following:
1. Remove top panel.
2. Depress belt with your finger at
the midpoint between the pulleys (see
figure 2). When adjusted properly, the
belts should depress 5/16" with approxi-
mately five pounds of pressure.
3. Adjust to the proper tension by
resetting the four adjustment screws (see
figure 2) holding the motor housing in
place.
4. Tighten the screws equally to
avoid misalignment. DO NOT OVER-
TIGHTEN THE BELT. Overtightening will
cause excessive belt wear and heat on
both the spindle shaft and drive motor
bearings. Check alignment by using a
straight edge across the face of the
pulleys. Make the necessary adjustments
if out of alignment.
5.2 Pulley Alignment and Belt Tension
Take all safety precautions when per-
forming maintenance work to protect
against injury or death. Disconnect
power cord except for the short period of
time required to check proper operation.
Do not leave shield or safety panels off
when maintenance is completed or
interrupted.
5/16”
BELT
ADJUSTMENT
SCREWS

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184915 H.C. Duke & Son, Inc. 9
5.3 Periodic Maintenance Schedule
CAUTION
This machine has HOT surfaces. Place the unit in a well-ventilated
location. Do not touch the cabinet top, rear or side surfaces during
or just after operation.
5.3.1 Daily
Wash, rinse, sanitize and air dry all parts
of the machine that come into contact
with mix or product.
5.3.2 Weekly
In order to maintain the continued safety and performance built into this unit, it is
important to follow the installation and maintenance instructions outlined in this
manual. ALWAYS UNPLUG THE MACHINE BEFORE SERVICING OR CLEANING.
Inspect all parts for wear, replace-
ment or adjustment.
Carefully inspect the mixing shaft for
signs of wear on a weekly basis.
The following illustrations (figure 3)
depict the areas that require
examination. If the mixing shaft
has any sign of wear, it should be
taken out of service until a
replacement part can be installed.
Please remember that the
Arctic Swirl
®
mixer was
designed to blend soft serve
ice cream (or similar prod-
ucts) with liquid flavorings
or pre-crushed solid ingredi-
ents. Do not use it to grind
or crush the solid mixing
ingredients!
CAUTION
Rotating metal shaft. To avoid
injury, use only paper or plastic
mixing containers. Contact
between shaft and metal
containers or malt collars can
cause shaft to wear and break.

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10 H.C. Duke & Son, Inc. 184915
Figure 3. Inspection of Mixing Shaft
5.3.2 Weekly - continued
Point A Inspect weld jointfor signs of cracking. Cup should be solidly
bonded to shaft with no sign of cracking or looseness.
Point B Inspect edge for excessive wear. Edge should be smooth and have
step to welded area for blade .
Point C Inspect weld for signs of cracking or wear. Worn away step to
welded blade indicates worn part. No part of the weld should have
wear. There must be a step from weld to outside edge of cup
Point D Inspect edge for wear. A sharpened edge with a thinning of entire
surface indicates excessive wear.
Point E Inspect for tightness to shaft and edge for galling or roughness.
Worn away lobes or a bent or loose disk should be replaced.
Point F Inspect button for wear. A ground away flattened surface that
appears to be near flush to bottom of disk is a sign of a worn part..

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184915 H.C. Duke & Son, Inc. 11
5.3.3 Monthly
1. Make sure power switch is
“OFF”.
2. UNPLUG THE MACHINE.
3. Remove the top panel and
inspect for belt wear and tension,
splattered mix, and any unusual condi-
tion.
4. With the top panel off, plug in
and then start the machine with caution.
5. Listen for unusual rhythms,
squeaks, overtones or sounds not
common to normal operation. Smell for
unusual odors that may indicate a
problem, such as spoiled mix, hot motor,
or electrical arcing.
6. Turn power switch to “OFF”,
unplug the machine and reinstall top
panel.
CAUTION
Do not touch or get too
close to moving parts.
Clothing, jewelry, hair, or
other body parts may
become caught in the
machine and result in
serious personal injury.
5.3.4 Quarterly
1. Inspect drive motor brushes for
wear and replacement.
2. Inspect drive belts and adjust or
replace in accordance with
paragraph 5-2.

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12 H.C. Duke & Son, Inc. 184915
6 Parts Replacement
6.1 Spindle Shaft Replacement
1. Disconnect power cord (27) from
the wall and remove splash shield (4).
2. Remove the four screws (2)
holding top cover (1). Remove cover.
3. Loosen setscrews on slinger
collar (17) and slide down spindle shaft
(18).
4. Remove the four screws (2)
holding the lower slot cover (35). Re-
move cover.
5. Remove the four screws (2)
holding the motor cover assembly (32)
in place. Slide the motor cover forward
to access the wiring. Note the wire
routing — wires must not touch sharp
edges or moving parts during reassem-
bly. Disconnect the toggle switch (40)
wires and potentiometer (41) wires at
speed control board (42). Note the wire
connection locations for reassembly.
Remove cover.
6. If necessary, remove the four
screws (28) holding the splash shields
(29).
7. Loosen the four screws (9)
holding the drive motor (31) in place and
remove belt (7).
Important:
When heating parts to loosen Loctite
adhesive, protect the bearings from
heat. Excessive heat will destroy the
bearings.
NOTE: The drive and driven pulleys are
assembled to their respective shafts
using Loctite Type RC/680 adhesive.
Loctite adhesive is also used in the
assembly of the spindle shaft to the
upper and lower bearings. It will be
necessary to apply heat to loosen the
Loctite adhesive.
8. Loosen the two setscrews on the
driven pulley (8) installed onto shaft
(18). Apply heat to the hub and remove
pulley.
9. Loosen the two set screws on
each of the collars for the upper and
lower bearings (19). Apply heat to the
hub of the bearing. Using a rubber
hammer, tap the shaft (18) down
through the lower part of the base (23).
After the shaft is out of the top bearing
(19), tilt the shaft to clear the base and
remove it from the lower bearing (19).
NOTE: If any parts are replaced during the warranty period, it will be necessary to
return the defective part to the supplier for possible credit.
NOTE: Refer to Figure 4 at the end of this section for illustration of parts and their
corresponding item numbers included in parentheses in the following paragraphs.
CAUTION
For the following steps, power to the machine must be “OFF” for safety.
Unplug power cord before proceeding. Failure to disconnect power source
may cause electrical shock.
— continued

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184915 H.C. Duke & Son, Inc. 13
6.2 Top Bearing Replacement
6.3 Bottom Bearing Replacement
6.1 Spindle Shaft Replacement - continued
and potentiometer wires (41) loop away
from moving parts when reinstalling
motor cover assembly. Wires must not
touch the louvers in the motor cover
assembly (32).
NOTE: If you are experiencing difficulty
aligning the mixer shaft, call the Electro
Freeze Service Department for assis-
tance.
12. Check for shaft vibration by
operating the mixer, slowly turning the
speed control from low to high. If the
shaft is vibrating, adjust for proper
alignment.
1. Repeat steps 1 through 9 of the
Spindle Shaft Replacement, paragraph
6-1.
2. Replace the bottom bearing (19),
two screws (14) and washers (15, 16).
NOTE: Replace bearings if damaged by
heat.
NOTE: You MUST reapply Loctite to the
shaft, pulley, and bearings according to
the manufacturer’s recommendations
when you reassemble these parts.
10. Slide the new shaft up through
the lower bearing and the upper bearing.
Visually align the shaft and tighten the
bearing housing. Install the pulley.
11. Reverse the above steps to
reassemble. Make sure there is proper
belt tension of 5/16 inch (refer to para-
graph 5-2). Ensure toggle switch (40)
3. Reverse the above steps to
reassemble. (You MUST reapply Loctite
RC/680 adhesive to the shaft, pulley,
and bearings according to the manufac-
turer’s recommendations.)
3. Reverse the above steps to
reassemble. (You MUST clean parts
thoroughly before reassembly and
application of Loctite — You MUST
reapply Loctite RC/680
®
adhesive to the
shaft, pulley, and bearings according to
the manufacturer’s recommendations.)
1. Repeat steps 1 through 9 of the
Spindle Shaft Replacement, paragraph
6-1.
2. Replace the top bearing (19) and,
two screws (14) and washers (15, 16).
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